Reminder - you not only need to hit the button with the screwdriver - you also must pull up on the adjustment side bar to get the seat to release!
@bucket6389 сағат бұрын
My chair was supposed to be delivered today. FedEx says it was delivered. But it was not.
@Sparkrdom11 сағат бұрын
Can we just order a back without the seat? I don't need a whole reupholstered seat, but would love the upgraded back! I have an OEM thin back from y'all.
@boost3d76612 сағат бұрын
Man, what is going on with the AtlasXCrandall headrest for this chair…. It was announced so long and it’s yet to be available. Been waiting for this release cause no way I’m trying any other manufacturer headrest for this chair.
@Sparkrdom9 сағат бұрын
They posted a short just 2 days ago.
@barrybernau46713 сағат бұрын
I just ordered the Amia! Contemplating the Leap 1 or 2 for my son.
@justinyu714 сағат бұрын
please sell this in canada
@dailydirtlife15 сағат бұрын
For clarification, when ordering you still need to get the upgraded back foam in order to get this, correct?
@CrandallOfficeFurniture15 сағат бұрын
Yes that is correct.
@Griff_Gaming15 сағат бұрын
Placed my order on the 14th, shipped about 3 days ago. Opted for the extra padded back. Will that be the old version or the redesign?
@CrandallOfficeFurniture15 сағат бұрын
Man, right on the edge on that one - shoot us an email with a few pictures once you receive it.
@Griff_Gaming15 сағат бұрын
Will do, should get here tomorrow! Can't wait for the headrests to become avaliable as well, checking every day for updates. Any idea on what the upcharge will be to reupholster those to the micro suede option to match the chair?
@MugiwaraReilly16 сағат бұрын
I placed my order like 4 hours ago and am wondering the same thing as all of these comments 😂
@CrandallOfficeFurniture15 сағат бұрын
If you placed it 4 hours ago, and selected the thicker back pad option, this newer pad is what you will get - we've been shipping chairs with them for a few days now already :)
@MugiwaraReilly15 сағат бұрын
@ nice, I appreciate the response
@sonikolied16 сағат бұрын
I placed an order on friday 22, will mychair include this new back pad? 🙏
@CrandallOfficeFurniture15 сағат бұрын
If your chair has not shipped yet, and you selected the thicker back pad option on for your chair, then it will have the newer style :)
@sonikolied14 сағат бұрын
@@CrandallOfficeFurniture Mine shipped 2 days ago, so I guess I'm out of luck.
@Noneya555516 сағат бұрын
I placed an order for a remanufactured Leap v2 on November 26th. Will it have the new backpad?
@CrandallOfficeFurniture15 сағат бұрын
If your chair has not shipped yet, and you selected the thicker back pad option on for your chair, then it will have the newer style :)
@soupnsir16 сағат бұрын
I assume customers who already got the thick back pad will have to purchase a new back pad. Is that correct?
@CrandallOfficeFurniture15 сағат бұрын
If you'd like to swap it out, reach out to our team - if you previously ordered a chair or upholstery with the original thicker back, provide your order number we've got a special discount for you to make the swap.
@artintexas32111 сағат бұрын
I have a leather back I want to swap out.
@AshTreeDweller17 сағат бұрын
I’ll be honest, I really do love how thick the current back is. That being said I’m glad you were able to improve on the design. Hope everyone loves it!
@CrandallOfficeFurniture15 сағат бұрын
Appreciate your comments - I don't disagree, I thought the original was pretty comfy, but it was definitely a bit thicker than what we intended, so and we are very happy with the updated redesign :)
@firebrandyouth19 сағат бұрын
Good video but if your cylinder is stuck (like mine was) you can always take the chair seat off, remove the plastic bits and knock it thru from the other side. Mine was not for budging and removing it that way finally worked!
@SomeJu4nКүн бұрын
Why are there different prices for the same chair (example: Haworth Soji), while the specs and colors are the same?
@CrandallOfficeFurniture22 сағат бұрын
Would you mind pointing out a few examples for us so we can take a closer look?
@SomeJu4n21 сағат бұрын
@CrandallOfficeFurniture Take a look at chairs: HS-0072 and HS-0088. Hopefully I'm missing something...but have not been able to pin point.
@CrandallOfficeFurniture20 сағат бұрын
Thanks for bringing this up! After checking with our customer service team, we can confirm that all of our Haworth chairs come from returned orders directly from Haworth. Here's how pricing works: If a customer originally purchased a chair at full price, we apply our 35% discount to that price. However, if the chair was purchased from Haworth at a discounted price, we apply the same 35% discount to the lower price. Since we base all our pricing on what we receive from Haworth, that's why two identical chairs might have different prices.
@conephompanyКүн бұрын
Thanks brie!
@Noneya55552 күн бұрын
Just ordered a remanufactured Leap v2 from y'all yesterday. I really hope the headrests are ready for ordering soon - preferably by the time I receive my chair. 🙏🏻 Please tell me you've made more than just that one. 😁
@enki42ea2 күн бұрын
Hope that clip at the top is strong enough if leaning back and not breaking (thinking if you lean back the back rest will flex if your shoulders press back so the hook will have the pressure lower down on the thin plastic)
@davidcrandall17362 күн бұрын
It definitely is, been doing a ton of testing and it's been rock solid.
@KrakenPipe2 күн бұрын
Can't wait
@StarekS2 күн бұрын
You seem like a very genuine person. I hope your business will be blessed with success !
@CrandallOfficeFurniture22 сағат бұрын
Thank you!
@ekillops222 күн бұрын
Is this a new _version_ of the Crandall back pad or just a new _video_ about the Crandall back pad?
@CrandallOfficeFurniture2 күн бұрын
New version!
@ekillops222 күн бұрын
Very exciting!
@ConnorRoss3 күн бұрын
thank you so much, I got 2 second hand for a great deal, 1 to use and 1 for spare parts (a whole chair was cheaper than a new arm) that I was able to use after my moving desk broke the arm rest.
@BarryBernau4 күн бұрын
They are from Michigan!
@rizzleroodoo4 күн бұрын
HOW MUCH LONGER?!?!?!?
@thechairkingsteer20734 күн бұрын
The new fabric looks amazing and can't wait for the Leap headrests!
@Noneya55554 күн бұрын
I need to get a Leap v2 for gaming and media consumption from y'all. So cough up the Atlas/Crandall headrest alreadyyyy! 🤣
@CrandallOfficeFurniture3 күн бұрын
lol
@CallmeBigfat4 күн бұрын
That color is sharp, cant wait for my chair to come in. Hopefully we get that up and coming custom head rest soon, id love to add it.
@MrILIVEWITHMUSIC5 күн бұрын
Having to remove the cylinder without a pipe wrench was the most frustrating and miserable experience ever...Used other wrenches and both hammers and it took me over an hour and the cylinder is absolutely destroyed.
@JohnShelley6 күн бұрын
I've tried this method repeatedly (gradually screwing in both directions!) but it's made no difference at all, my chair still sinks when sat on. I notice the cylinder is also very close to the floor as well, don't know whether this is part of the issue? Is it time for a new cylinder I wonder, and if so, can I replace it myself?
@CrandallOfficeFurniture4 күн бұрын
If this method isn't working then you need a new cylinder. You can install it yourself it is pretty simple. Here is the link to the cylinder removal video kzbin.info/www/bejne/fnyTlZagftGnrNE
@JohnShelley4 күн бұрын
@@CrandallOfficeFurniture Many thanks for kindly responding, I thought this may be the case. As I'm in the UK and it's already a refurbished chair when I bought it, I've not been able to find much support here, so DIY seems the way.
@buschtyy6 күн бұрын
Do you ship to germany?
@CrandallOfficeFurniture4 күн бұрын
No sorry we do not.
@buschtyy4 күн бұрын
@ will Atlas Sell this headrest too?
@CrandallOfficeFurniture2 күн бұрын
@@buschtyy Yes, they will.
@Sa1yan5pirit6 күн бұрын
Def gonna get this one day
@CrandallOfficeFurniture4 күн бұрын
We will be here!
@buschtyy6 күн бұрын
When can I order, do you also deliver to Germany?
@Mr.Reality6 күн бұрын
If you are in europe you will have to buy it through atlas, they deliver to europe. But it's not released yet :/
@CrandallOfficeFurniture3 күн бұрын
We unfortunately do not have an exact launch dat yet for this headrest, however we are hoping by the end of the year. As for shipping we do not ship to Europe at this time, so you would have to go through Atlas.
@Noneya55559 күн бұрын
Came for the info, stayed for the outtakes. 🤣
@CrandallOfficeFurniture8 күн бұрын
Love it!
@bucket6389 күн бұрын
I ordered mine in Azurite!
@CrandallOfficeFurniture8 күн бұрын
Let's go! We love that color too!
@lonfom9 күн бұрын
I need this headrest. How can I purchase it? Do you have it in black?
@CrandallOfficeFurniture4 күн бұрын
Sorry we do not have OEM headrests available for purchase, also if your chair doesn't have it natively then adding one requires drilling holes in the back. We will be offering soon the Atlas/Crandall Leap v2 headrest on our website.
@sonikolied9 күн бұрын
I bought a chair from you last friday and saw the option for the Bioknit Diamond, but honestly I just don't like how the pattern looks, so I just went with the regular 3DBioknit. Edit: Maybe if it was all just one color, the pattern would be less noticeable from afar and I would like it more.
@CrandallOfficeFurniture8 күн бұрын
Thanks for sharing!
@joe25x5 күн бұрын
Yeah I agree I think if it was all the same color, I think it would be better
@Yama_129110 күн бұрын
Well done, thank you!
@CrandallOfficeFurniture9 күн бұрын
Glad to help! Thank you for watching.
@kelvinc105310 күн бұрын
Hey David, your website says this item is soldout.... I would love to order one, do you have any ETA for when it will be back in stock? Thanks
@CrandallOfficeFurniture9 күн бұрын
We are currently waiting for the shipment of parts to arrive at our location from atlas. We will make an announcement when the first batch comes in. Thank you for checking in!
@Lucas-f7k10 күн бұрын
When you say coolest, do you mean looks wise or this is actually the most breathable fabric you offer? Thank you
@CrandallOfficeFurniture9 күн бұрын
Both lol It is the most breathable as far as universal fabric that can be applied to the seat and back. We do have the 3D bioknit but that can only be on the back.
@nofilleranime10 күн бұрын
I'm trying to enter the discount code on the website but don't see anywhere to add it during check out. Am I just not looking in the right spot?
@CrandallOfficeFurniture9 күн бұрын
It will either be at checkout or in your cart depending on the products being ordered.
@ioandragulescu606310 күн бұрын
tnx for the video. I just used it to fix my armrests creaking video, by taking them out and lubing properly the upper inside of the tubes and the plastic parts that go arround the armrests themselves. Creaking solved :)
@CrandallOfficeFurniture9 күн бұрын
Awesom!😎
@IsaakSischo10 күн бұрын
I see you Crandall!
@CrandallOfficeFurniture10 күн бұрын
Oh yeah😎
@TigerMartialArtist10 күн бұрын
Will it damage the chair if we leave it too long in wrap, cause a need room for them
@CrandallOfficeFurniture9 күн бұрын
No it shouldn't.
@TigerMartialArtist9 күн бұрын
@@CrandallOfficeFurniture so i can wrap it for couple months with no worry it damage the chairs is that right?
@legacymusic83510 күн бұрын
Dang ok!
@roodood10 күн бұрын
Super helpful video. Do you have a video that explains finding the optimal settings for your seating position at a desk?
@CrandallOfficeFurniture9 күн бұрын
Not at the moment but is on our list.
@roodood9 күн бұрын
@@CrandallOfficeFurniture Looking forward to that! :)
@Noneya555511 күн бұрын
Does the standard Steelcase Leap v2 have any metal in the build? What is the base made of? Unless I missed it, Steelcase's site doesn't seem to provide this info.
@CrandallOfficeFurniture9 күн бұрын
There is definitely metal in the core of the chair and the bases can be metal but also are mostly plastic. There is metal in the casters, arms and seat mechanism.
@Damitsall12 күн бұрын
Thank you for the great video.
@CrandallOfficeFurniture11 күн бұрын
Glad you enjoyed it!
@jilla826512 күн бұрын
just got this chair thank you for the helpful video!! idk if it got lost in the packaging but HM didnt send any literature. so seriously thank you
@CrandallOfficeFurniture11 күн бұрын
You are very welcome thank you for watching!
@shaunirwin412914 күн бұрын
Will this be available to ship to Australia when ready? Thanks.
@CrandallOfficeFurniture11 күн бұрын
if it is it will be with atlas which from their website they do ship to australia but with a discounted shipping fee.
@Noneya555514 күн бұрын
Do you guys check the chairs for defects before shipping them to customers? If a customer receives a defective chair, can it be returned for a refund, would it be replaced, or would you send out a replacement part? I was considering buying a Fern from Crandall because they're much cheaper than buying new. But I've seen a lot of people complain about the build quality, and I'm wondering if they're returning defective chairs that Haworth is reselling.
@CrandallOfficeFurniture11 күн бұрын
We do a full inspection of each chair. If there is any defect as far as functionality they are not sold. There may be minor scratches due to shipping or that happened when the previous haworth customer had it but the chair will work as it should before it is listed on the website. If a chair arrives functionally defective we will replace that part that is defective so that you can get up and running again quickly.
@Noneya555511 күн бұрын
@@CrandallOfficeFurniture Thanks for the reply and info. Considering the still considerable cost of a returned Haworth chair sold by Crandall, I wish your warranty was longer than 2 years.