Sorry to hear that Deepak. As all our products come with a limited lifetime warranty, if you would like to contact us we would be happy to help you.
@ZouMaKanHua11 ай бұрын
Can the striker be installed on a round/tube gate? The post is square but the gate itself is tube steel.
@safetechhardwareaustralia789311 ай бұрын
Thank you for your enquiry. The short answer is not easily. Unfortunately the Viper Latch is not designed for a round post application.
@mathewwilliams2742 Жыл бұрын
I can't get the slave side to work.
@safetechhardwareaustralia7893 Жыл бұрын
Sorry to hear that Mathew. Please double check that the connecting rod is installed correctly, particularly the length and orientation. See video from 5:12 to 6:00. If you need further assistance please contact us and we will be happy to assist.
@nickpanella2505 Жыл бұрын
Cutting the latch rod to the size of the post does not work. You need to add about 30mm to the post size for the current dimension in order for the latch to work correctly.
@safetechhardwareaustralia7893 Жыл бұрын
Hi Nick, we have provided incremental markings on the connecting rod that make allowance for the extra length needed. I.E. if you have a 50mm post, cut the rod on the 50mm mark, do not measure the rod and cut it to 50mm or it will be too short. There are incremental markings in mm on one side of the rod and inches on the opposite side for your convenience.
@wyc4934 Жыл бұрын
if my latch couldn't be locked does it mean that I've installed it wrongly
@LaurenAmbrose-d1hАй бұрын
No, it means you're a normal user with this product, using shitty instructions and watching videos that strategically end before demonstrating that they lock properly.
@JazzinNature Жыл бұрын
What is the size of square tube where the brackets can be installed?
@safetechhardwareaustralia7893 Жыл бұрын
Hi Junrel. The Viper latch can be installed on post sizes from 30mm up to 160mm. Simply measure the width of your post and cut the connecting rod at the appropriate mark, eg 50mm post, cut the rod on the 50mm mark.
@Stellemae Жыл бұрын
Thank you!
@abelvillalobos7852 Жыл бұрын
What minimum spacing is required between the gate and post?
@fermex16 Жыл бұрын
Can it be right in sawing?
@whitedobie2 жыл бұрын
None of the videos of the Viper Gravity latch tell you where to cut the rod that does in-between the two. They don't even tell you in the products instruction pamphlet! So thanks for this video, I had no idea the rod was even marked.
@whitedobie2 жыл бұрын
There is no instructions at all on where or how long the rod is between the two latches. Zero info.
@yamakawa5114 жыл бұрын
Helpful, thanks. Y
@CaptureYouVideo6 жыл бұрын
Can I confirm, the video that you have on this acct kzbin.info/www/bejne/mXfIg6aul6x-ers shows that the hinges are installed the other way round, as in upside down. You tightened the spring adjustment from the bottom, where as the animated CoilKlik video shows the adjustment site is located with the adjustment at the top of the hinge...
@CaptureYouVideo6 жыл бұрын
It also saddens me that after doing what I think is GOING THROUGH KZbin with a fine tooth combe for 2 months, I have only just came across this video of yours........ Stuff You KZbin !!! Stupid KZbin !! Had I have found this video ages ago, my issues and searching would have been done back then. I ordered the gear today from a supplier who is 4000k's away as NO ONE in my area that sells gates stocks these items. Their loss.... Cant buy local when the local guys don't update their stock Thank you again Paul !
@CaptureYouVideo6 жыл бұрын
THIS IS THE BEST VIDEO I HAVE SEEN ON THESE 2 PRODUCTS, YOU JUST GO SEARCH FOR THEM, YOU SEE THOSE STUPID COMPUTER ANIMATIONS. THIS IS FAR FAR BETTER, BUT REMEMBER, DONT BLOCK YOUR CAMERA ANGLE WITH YOUR ARMS WHEN YOU ARE DOING A DEMO - REGARDLESS HOW OBVIOUS IT IS WHAT YOU ARE DOING, JUST REMEMBER, SHOW EVERYTHING YOU DO WITHOUT BLOCKING THE SHOTS. no, i am not yelling . lol - thank you VERY VERY much for this video. BAM!