If needed is there phone support in addition to chat?
@RonJames-xt3hx6 күн бұрын
Needing wifi, im staying with mint.
@CC-wl9oe11 күн бұрын
The teleporting from Light Speed/Dark Star using the physical SIM is flawed. Be mindful that if you happen to choose the other network, amd decide to go back to Light Speed/Dark Star, you have to buy a new Light/Dark SIM. I learned ithe hard way. Those SIMS are one time uae only.
@cxa24Ай бұрын
Howto become unemployable all because you are an incompetent creep
@jrksoldierx1436Ай бұрын
So i did my first teleport yesterday and it worked flawless but the imie did not auto populate like stated in the video, i had to type it in again
@brockwillis1979Ай бұрын
Anthony that cap is dope. Is it hard to go from Esim to physical sim?
@USMobileSupportАй бұрын
Thanks!! It's from the posthumous Virgil Abloh exhibit shown at the Brooklyn Museum last year. Transferring eSIM to physical SIM (or the other way around) is super easy. Go to your account, select the line you want to transfer, and there is a button right there to do it. Just takes a few simple steps. This guide covers how to do it all from your phone: www.usmobile.com/blog/the-better-way-to-transfer-your-line-to-your-iphone-14s-esim/ -Anthony
@clxtch8908Ай бұрын
Wait so when I choose my plan (light plan) and checkout then 4 days later get my physical sim delivered what do I do?
@USMobileSupportАй бұрын
Simply go to your dashboard and click on the Activation Tile for the plan that you purchased to activate a line on it using your SIM card.
@salkryefulАй бұрын
Do you guys take port ins from other MVNO like Ultra Mobile?
@USMobileSupportАй бұрын
Yep!:)
@PHX9494Ай бұрын
Awesome feature
@MrAdam-kp3en2 ай бұрын
Do I still need to buy the data plan if I already have the unlimited plan, as I can just share my data with the new line? Also, can I share my unlimited data with the 2GB plan line?
@USMobileSupport2 ай бұрын
You can't share an Unlimited plan between two lines. In case you wish to share an Unlimited plan, between two lines on the same device (DSDS), on two different networks, you might want to look into our Multi-Network plans! Just call/chat/email, we'll explain it all! :)
@MrAdam-kp3en2 ай бұрын
@USMobileSupport Then, what does it mean by Sharable Data Pool? What's the benefits of it? Which data can I share with which lines?
@supergamers20222 ай бұрын
U can though the us mobile websit u have to have a wifi connection
@Graveltrees2 ай бұрын
Can I do this via mobile without a Wi-Fi connection? Would love to be able to switch while I’m on the road and without Wi-Fi too.
@adecosaАй бұрын
I would like to know this as well
@CarlosJavierArrocha2 ай бұрын
Could a woman ignore the low socioeconomic status of a man in order to date him? Would she pick him up in her BMW and ride him back home with his mother?
@TheMutchas2 ай бұрын
This video is very clear, but unfortunately it doesn’t work anymore as the website is different now. The options are different and it’s not clear if we need to buy a plan before switching the number. Would be nice to have an updated version of this step by step that reflects the current website flow. Thanks!
@rathkhan11142 ай бұрын
How can we beta test A&T network?
@USMobileSupport2 ай бұрын
It has already started - But don't worry, you can sign up for the early access from here: www.usmobile.com/darkstar
@DWtechfan3 ай бұрын
Wow! I didn’t know Oates from the 80’s duo Hall and Oates was secretly an ad man for US Mobile.
@bobbyjohnson1163 ай бұрын
Pretty sure googleFi did this first
@USMobileSupport3 ай бұрын
This is not roaming on other networks - this is complete network switching.
@BreathEmpowerment2 ай бұрын
@@USMobileSupport What's the advantage of selective network switching vs roaming? In laymen's terms please 😅
@bcthegamer30393 ай бұрын
Quick question I’m currently on the warp 5g plan, now with the super carrier update is the AT&T network now an option on the US Mobile teleportal?
@USMobileSupport3 ай бұрын
Yeah, after it's launch on July 15th you will be able to switch to it through the Teleportal feature.
@bcthegamer30393 ай бұрын
Will their 5g network be prioritized like Verizon’s or deprioritized like T-mobiles?
@GStCrossАй бұрын
@@bcthegamer3039Unfortunately the Warp (verizon) plan is the only that offers prioritized data without extra fees. Dark star (at&t) offers it for an extra $12/month.
@krae66953 ай бұрын
Been looking at possibly switching to US Mobile but just a quick question. Original Google Fi used to switch without this level of intervention on the user's part. Why can't that be done here? That would sell me in an instant
@USMobileSupport3 ай бұрын
Sure, so the thing is that they let you roam on other networks. We let you switch back and forth completely while keeping your plan.
@speedlever5 күн бұрын
@@USMobileSupport I wondered the same thing. I don’t understand how the Fi network switching (which happens on the fly, as I understand it) is inferior to the teleport feature in USM. The teleport feature can easily take 10 minutes or so to accomplish, and you need to be in WiFi and have a 2nd device available to bring the email up so you can take a pic of the QR code with the phone. Or maybe you can copy/paste the info from the email using 1 device. Regardless, the Fi ability to switch on the fly, invisible to the customer, seems superior to the teleport feature. Unless there’s something about the Fi process I’m not aware of (I’ve never had Fi, so perhaps it’s more involved than I know). Regardless, Fi is now TMo only so USM stands alone with the ability to use and switch between the 3 major networks, regardless how easy or difficult the process may be. And I still value that feature, being about 2 months into my USM experience.
@jmmorgenstern70053 ай бұрын
Anthony you don't say how to activate with an electronic Sim can you please make a video how to activate with a electronic Sim on the US Mobile or you're showing his physical SIM cards but you're not showing how to do it with a Electronics in God bless
@USMobileSupport3 ай бұрын
Here it is: kzbin.info/www/bejne/i6umg2mcYs2pfs0
@jmmorgenstern70053 ай бұрын
I have a question for Anthony if I were to activate on US Mobile with an e-sim can I seamlessly switch no matter what in between both carriers that US Mobile has or do I have to download a secondary esim from US Mobile that's the question I have thank you and God bless
@USMobileSupport3 ай бұрын
Hey! Our Teleportal tool lets you change networks super easily. When you do this, a new eSIM is generated and you simply scan a QR code to set it up. I recently uploaded a new tutorial on this feature which you can watch on this channel! Thanks for commenting. -Anthony
@Ricardo_C3 ай бұрын
I'ma try this
@luckyday_55103 ай бұрын
You can only do this twice on the basic plan. Premium plan has unlimited transfers for free.
@erikamm33 ай бұрын
Do I cancel my tmobile account after I port my number? Or do I port when I am still active on tmobile? I'm not sure what comes first.
@USMobileSupport3 ай бұрын
Cancel your account with them only after your port has gone through and your line is active on our end.
@LBYINCHINA3 ай бұрын
Is this the new TelePortal feature? I currently have the pSIM Warp 5G, does that mean I can switch to GSM 5G while keeping the existing pSIM? My phone doesn't support eSIM by the way.
@USMobileSupport3 ай бұрын
Yep! It's a new feature. It's okay if it doesn't support an eSIM, you can simply switch to the GSM 5G SIM card, however, before attempting that do reach out to the CS at [email protected] to confirm whether you have the new SIM card for GSM 5G or not. This feature only works with the new and upgraded GSM 5G SIM cards that we released back in October'23.
@LBYINCHINA3 ай бұрын
@@USMobileSupport im still confused. So let's say I got the new upgraded GSM 5G simcard, and later I want to switch back to Warp 5G network, do I then need to swap to a new Warp 5G simcard
@dalemyers61444 ай бұрын
I tried to unlock a Kroger Wireless NUU F4L following the video. It didn't work. The phone hasn't been used since 2021. It doesn't have wireless service and Kroger Wireless no longer supports it. I called Kroger W customer support and the agent told me all their phones are automatically unlocked if out of service more than 1 year. After following the instructions on the video I I got a message on the phone saying the phone is locked ) I´ll try the procedure again to get exact wording of the messages. So maybe that Kroger 1 year unlocking policy wasn't in effect yet at the time the phone had been out of service for 1 year_
@AboutTown-je1gq4 ай бұрын
How do we do the second sim (not the black one) ..??
@USMobileSupport4 ай бұрын
The steps are the same, the only difference is that at 0:28 select the tab on the right named GSM (it won't ask you for IMEI) and proceed to enter the number on the white SIM card.
@LACT4284 ай бұрын
Why isn't there a video showing how to install the SIM card?
@USMobileSupportАй бұрын
We just published an updated SIM Card Starter Kit guide that shows this! Check it out: kzbin.info/www/bejne/honXaIGOg9qGbbc
@PatV-eu1qp4 ай бұрын
Am currently with Verizon prepaid and am wanting to switch over, however can't get my account number and port pin from them! What do I do?
@USMobileSupport4 ай бұрын
No problem at all - your account number and PIN should be accessible in your carrier app under profile settings. Alternatively, you can arrange a conference call with our support team, and we'll help you switch over!
@IMHersheybarb4 ай бұрын
How do I set up the voicemail on my husband's NUU F4L?
@USMobileSupport4 ай бұрын
Depends on the network he is on: For Warp 5G line: 1. Dial *86 to connect to your voicemail 2. Follow the prompts to create a password, which can be any 4 to 7-digit code 3. When prompted, record your greeting and name For GSM 5G line: 1. Dial 123 to connect to your voicemail 2. If prompted for a password the first time you access your account, use the last four digits of your phone number 3. Follow the prompts to create a password, which can be any 4 to 7-digit code 4. When prompted, record your greeting and name
@DC10TX4 ай бұрын
What if it’s two different phones?
@USMobileSupport4 ай бұрын
No problem at all! You can have different phones on the same shareable data plan.
@khairulHasan-pv1ed5 ай бұрын
I can help you to grow the channel.
@jmreg73916 ай бұрын
I'm not the smartest bear in the woods, but this video assisted me to port away form Verizon and save almost $1k a year. It unfortunately took me months to verify and believe this was real. I'm now a very happy US Mobile customer.
@USMobileSupport3 ай бұрын
Welcome to the fam! What would've helped you believe it wasn't too good to be true sooner? -Anthony
@jmreg73913 ай бұрын
Word of mouth. No one thought it would be good service. We Americans are a bit hypnotized by advertising. I’ve told many people and they look at me like I have a tin foil hat on. I hope more people take the red pill.
@ELPCOTILLION-SD19706 ай бұрын
To Be On The Safe Side~I Always Call CustomerService To Activate New Service...
@DarkShadow-3216 ай бұрын
😊
@elass73258 ай бұрын
Does this plug-in to the phone line from the wall, or you have to connect this to an Internet modem? Can uconnect any household phone to this?
@hafeez82405 ай бұрын
Sounds like it only uses sim card to access either T mobile or Verizon network.
@Cris_Black248 ай бұрын
Will the white sim work ?
@Petz4209 ай бұрын
Bs, you don't say when to put the sim card in, and it takes forever for them to activate the card.
@TheBoxingNinja9 ай бұрын
Can i use this to text and call while in the US?
@anastacia26849 ай бұрын
Can I activate this Sim if I’m not in US??
@leweezo339 ай бұрын
Any way to block calls with this?
@jupru22010 ай бұрын
I've got a solid green battery icon. But the receptor tower icon to the right of the battery icon is solid red. I have no service indicator lines. When I listen to my phone, it has a continuous "beep, beep, beep" noise. The US Mobile rep that I have on chat at your US Mobile website has assured me that the phone will work in about three to four hours. I'm not ready to start calling as soon as the phone setup is complete. When I tried to scan the QR code, I was sent to the mobile US Mobile site and asked to start the sign-up process all over again. There were no other choices. When your company tells users how to do something, you should always test it to make sure the directions are accurate and operating according to directions. This is a common error with businesses - not testing consumer directions.
@jupru22010 ай бұрын
The person that is chatting with me from US Mobile said that it will take three to four hours to activate after I did all the steps that you presented in this video.
@brockwillis197911 ай бұрын
Sweet beard and stash- cute guy! Thank you for the tutorial! I love US Mobile! Thanks for making US Mobiles website user friendly and even though Mint was cheaper, what I loved about US Mobile is that you often update your plans, and for a mobile junkie like me, that's huge!!!! Why should the excitement end when you get a new device; I like having the option to give a new plan a try; Thanks again for being an awesome MVNO. Ahmed Khattak is an awesome CEO; this man has passion for making US Mobile the best; I enjoyed his chats with Stetson Dogget. Ahmed, if you can read this, "keep rocking out with ya brock out." Okay kids, Uncle Brock is out
@walterjones40411 ай бұрын
Can you port in after you already set up the account? I don’t see it online
@USMobileSupport11 ай бұрын
Yep! once logged in to your US Mobile dashboard, you should see an option to 'add a new line' on the panel on your left, follow through to bring your number over to us. Our CS is available 24/7 in case you need help.
@ShayTBD11 ай бұрын
How can I order this model phone bulk? - 50+
@USMobileSupport11 ай бұрын
Drop your details at [email protected], and we'll help with the rest!
@simoncapizzi968911 ай бұрын
I don't have the "transfer line to esim" button
@USMobileSupport11 ай бұрын
Could you drop a line with our Support team so we can help out? You can reach us via chat on our site, or via email and phone call: (878)205-0088 and [email protected] -Anthony
@71_button Жыл бұрын
Ha! CS couldn't install it > 1.5 hours. Good luck!!!
@Demons-tj2ur Жыл бұрын
OMG! All my network problems have been solved through this channel 😅🎉