I have a question i have nbn hfc coming in on aerial cable. and i have old telstra telephone jacks that stopped working when i got switched over to nbn in 2019 and its a underground cable in telstra conduit under the house and i went to get my nbn hfc cable moved underground though the same pipe who would I contact to get it relocated underground.

The last time I looked NBN techs do a 2 week course, I've had some great ones, natural talent, and some shockers. Unfortunately it's what we've ended up with, I was excited when I heard about NBN, fibre all the way, I was 70 year old copper mixed with fibre and a constantly filled with water pit, I'm surprised my internet actually worked, full fibre here now and zero issues since it was done 1.5 years ago.

Also your mic is trash. Sounds like a table saw

Bro, I tried to call my ISP about getting a cable/port in my building as there is no initial phone line in my house. And they too are refusing. I'm merely watching this so I can learn. I'd literally lift a tile off my roof,thread the chord down the wall and cut and add a socket to my wall because they aren't capable?

Have a look at that water....and spaghetti Mess. 64 billion dollars and counting.......

My parents had problems for years with their internet. So many Telstra engineers had come out and looked and not been able to sort it out. Telstra eventually sent out an NBN tech and within 5 minutes he had identified a hidden phone connection somewhere in their walls that must have been interrupting the internet. He disconnected that pair and everything worked perfect. It was eye opening to see someone that knew what they were doing being able to diagnose and fix compared to the other blokes that crawled all over the house for no reason, just milking hours.

Love the PMG era junction box.. At least it wasnt Asbestos filled box..

Man, what a nightmare! Crazy how some pits fill with water & don't drain away! 👀

i live in brisbane and my telco says i have a bridge tap issue detected. but I live in a complex with like 100 people/units

Wtf how in TF do they get away with this absolute trash install

as soon as agl was mentioned there is your problem

Does it matter if your Blue & White are arse about?

This install doesn't meet mains electricity clearance standards, tear the lot out. One loose wire, screw, piece of leaf matter. MDF is now at 240v or even spicier phase to phase 415v.

get them to apply for a NBN fibre upgrade - subsidised, its <$300 per apartment for that style of building.

classic Telstra, even new works I have see they just run optic fibre directly in the dirt under houses without any conduit!

Ah the strobing is making me sick. 25fps please.

Oof! Illegal, dangerous and just dodgey. How many of the occupants had a hum on their phone line?

Not the ideal solution, but a thing to think about: The existing cable.... / conduit. Terms I am going to use: The conduit running along the fence The conduit crossing the driveway The conduit from the driveway to the frame/box/electrical thingy. As is, three is the trip hazard. Take the cable out of the conduit - for as little time as possible. Reposition the conduit so it goes along the fence, up the step and keep it going along the fence until it is opposite the ..... box/electrical thingy, then run it across the driveway, and up the wall. This will move the trip hazard back from where it is to further back, partly reducing the trip hazard. Not perfect, but to mitigate the problem as much as possible with what you have.

Nothing surprises me anymore when it comes to Telstra or any telco for that matter.

10 - 20 pair snot box … I would be installing a 50mm Lic for future fibre as they would use multiple drops or a ctl either or be too much for a 20mm

If it "Accidentally" was reported ....

Jason, Once again that is where your TCA2 form comes into play! Use ACMA- That's what they are there for!

Possible to cut the cable closer to the pit and join a new cable to run all the way down the fence? It could fall under the A2A and may not need NBN involved at all. Relocation of mdf & lead-in due to significant safety risk. Also, I refused to work on a mdf just like that one. But it was very rusted and all wires were rusty/damaged and insulation was missing/damaged or even brittle from the sun. Lost a fair bit of business over that decision :(

I have seen this a lot with ugly looking conduit's. These are NBN install's where the piping looks ugly on the brick work As we all know they try to get the install done as fast and easy as possible then leave the mess with the customer. There is good techs around but they would go under because they are not doing enough jobs to make a good living. So it makes me think you have to be dodgy to get $$$ from their sub contracting company

Grab some quick set & Chase it in Jase.. take ya half to a full day.

MDF inside a switchboard doesn't sound legit at all. I'd be moving it to it's own IP rated enclosure.

I’d say un-faaarking-believable but hey it’s Sydney

Cut the cable in the meter box, and pull it back to street. Then new conduit, and a joint box with some scotchloks on the back wall, and a new cable in conduit back to the "frame", and put a new cover on it. That way you do not touch Hellstras precious joint box, and you get the cable run correctly, with some slack in both the join and the manhole. Cut the concrete and bury it, or just get some hot dip galvanised clamps to hold the conduit down, and cover it all with some concrete benched to protect the cable. Requires you to practise being a brickie, but a lot cheaper and faster than the concrete saw and such work. 3 bags pf premixed cement and sand, and a trowel and edger will be all you need extra.

My Bat senses tell me the older owner did it and left it above the shit concrete he laid down . For the era the saddles are missing . The fence had been changed as well . Using my 33 years experience here. The guys back then would not have put it in the Fuseboard cupboard -

Totally, extremely dodgy and dangerous. Whoever did that needs to be found, named and shamed. I hope you find a solution soon Jason.

Probably the property owner will have to get a concrete cutter or horizontal boring done with a nice new conduit laid down under/through the concrete, then contacting nbn to have the lead in cable replaced. The hard part will be getting nbn to get Telstra in to do the cut-over: That lead-in looks to be a million years old anyway, I agree it's probably not legal to have phone services so close to the mains cables and so it might be quicker and easier if everyone in that unit contacts their ISP and migrates over to FTTP. nbn will install those new services through the new conduit, then later the disused copper lead-in can have a mysterious accident with some side-cutters...

That's just either dodgey, lazy, or both!

I'd just fit the conduit & run the new lead-in around the back and into the cabinet. Leave decent tails into the pit and the cabinet and let Telstra do the rest.

That's got Telstra written all over it!

wow, i guess it was tied onto the old wooden fence and was held tight (yes still a tripping hazard but not like it is now). I'd say between install and now, a cheap fence subby ripped out the old fence and put in the new shiny colorbond fence (which hates being punchered etc) and just left it unclipped... tho that colorbond fence looks like it was done a while ago also...

What the hell !!?? Telecommunications in a electrical DB cabinet ?? Yeah, that's illegal...just a tad. I thought I had seen it all, but this one takes the cake ! The only way to ge that underground mate is get NBN to use the conduit driller to go under the slab. I just cannot believe that they put the lead in on the board.

From a house owner point of view I would rather have run an ethernet cable through the roof than put ugly conduit runs on the outside wall. That's not a comment on Secure-A-Com's work, he's doing what's practical with limited time, in agreement with the customer. I like to prepare things ahead of a technician's visit to make things as quick and painless on the day as possible.

I thought this was educational at first but my paint is drying while I watch this rubbish. Everyone is intitled to their 5 seconds of fame but this guy is a joke and I’m still laughing. 😂

That HFC through the fire wall is disaster, that’s going to cost big bucks

hole punched in gyprock, conduit run just poor, no attempt to fix pivot joint.. no good

That installation is an utter disgrace. Idiots reign in that part of town.

In the UK on dry core Exchange side cables, twisting with no solder with a paper sleeve (basically a bit of paper straw) was the standard method. On junction circuits (between exchanges but not long distance) same procedure but also soldered

Good job leaving the old copper in place, it's not recommended, but old POTS cable can pass gigabit tests for LAN over short distances...If customer doesn't want decor damaged, it can get you out of a hole

I am ex BT, so to me IDF means the frame in the exchange where the calling equipment and FS multiples came together... :)

Thank God I left the industry 2 years ago, I have had to clean up messes like this and re-do whole suburbs again because of cowboys doing the install of fibre from the exchange to end point. What you see in Thailand above your head, is what NBN/Tel$a looks like underground. (Not everywhere but a lot of places). You have those with the expertise and knew what they are doing have left and you have what's left (large number of smart people walked away). Very little people that are qualified are left to do the jobs. DO NOT GET INTO THIS INDUSTRY!!! YOU WILL BE UNDERPAID OVERWORKED!! Also ISP create extra work that's not needed to bill NBN or end users.

While the rest of the world is abandoning HFC going to full fiber 😆

Ah the old silicon sleeves.

you do know that cat6a maxes out at the same length as cat6?

HFC is new to me, could you give me a brief explanation, for an "old Tech". Thanks

Have you seen the apaulingly crude NBN installations some of the dumb sub contractors have been doing in certain locations?