Hello You sure can import Orders with multiple line items. Such order would have multiple rows in the file both having Line: Type set as Line Item. You can see an example of this in our simplified Orders demo file which has one order with two line items - matrixify.app/documentation/orders/#Needaquickstart If you have any other questions or concerns, please reach out to our support directly - matrixify.app/contact-us/

Hello It likely does mean that you have a Basic subscription plan in the app which supports migration of up to 50 Blog Posts as per our Pricing page - matrixify.app/pricing/ The same limit is also shown when selecting the subscription plan within the Matrixify app. To migrate more than 50 Blog Posts from WordPress, you would need to upgrade to a higher subscription plan that supports the import/export of the amount of Blog Posts as you need. If you have further questions or issues with this, please reach out to our support directly - matrixify.app/pricing/

Hello The issue here is that the file was likely not exported from WordPress with all the required columns. When making your export from WordPress, ensure that you select as the fields as shown in the tutorial 1:05. If you still have an issue with this, please reach out to our Support directly and our team will look further into the issue - matrixify.app/contact-us/

Hello At the moment Matrixify app does not export or import multi-language translations for any data, including Metafields. The export/import data will only have values as you can directly see them in your Shopify Admin manually. But you can look into using Shopify native Languages export/import in `Admin > Settings > Languages` section.

@@matrixify Sorry if my question was not clear... We already have our site in English and Japanese. If we export using Matrixify, will it export both the EN and JA together? Or will it only download the EN, meaning we have to upload in English then manually / automatically translate into JP after? We have a lot of food products with a lot of ingredient listings, and it'd be great to be able to upload it all directly from one Excel...

@@GK_SheepImpact Hello The app would export only value that you see in the admin for your Metafields and other attributes. Translations are not currently exported or imported with our app. The translation to Japanese would indeed need to be done after the upload, not within the Matrixify app.

Hi Sorry to hear about your trouble. Checking the video it does seem to be fine and understandable. Make sure that you select to run the video on the highest quality, which for this video is 1080p in HD.

Hello! We definitely do not delete comments and are here to help in any way we can! You can migrate 10 Products completely free using our free demo plan and it would work exactly the same way it would with any of our paid plans. We can look into the issue you are facing together and get this sorted out, but to do so, please reach out to our support - matrixify.app/contact-us/ We will make sure your data is migrated and everything works as it should!

Hi @johnbrown-dr5tt! Thank you for your comment and we understand where your frustration is coming from. Currently Matrixify is not able to duplicate store theme, but I have noted this in our Customer Needs list as a feature request for the app and we will let you know if this is developed as a feature for the app in the future! At the moment though, we do offer a great tutorial on how you can migrate your theme natively within Shopify as an alternative. Here is the tutorial - matrixify.app/tutorials/clone-shopify-theme-from-one-store-to-another/ If you have any questions at all please do not hesitate to reach out to our support here - matrixify.app/contact-us/, we would be more than happy to help!

Hello The Matrixify app does not specifically send/trigger any customer notification when migrating Orders unless manually adjusting our template files to do so. But we cannot control any other app and setting in the store that might detect the imported order and act on it, such as by sending an email notification. If concerned, you can take the import dry-run returned Orders sheet and test one orders import from it. If any notifications are send then that will show up in the Orders Timeline comments in Shopify Admin. Hope this helps, if you have any other questions or concerns, please reach out to our support directly - matrixify.app/contact-us/

Hello Please reach out to our Support team directly with details on the issues you are facing with your BigCommerce to Shopify migration. matrixify.app/contact-us/

Hello Nardu, Thank you for the input. Indeed firewall could be an issue depending on the setup. Matrixify app is not really able to tell if the firewall is blocking images as it could also be an issue with image links themselces or other issue with hosting resulting in the same - that image is not accessible. However, in the app, you should see a warning that the image was not downloaded by Shopify indicating that there is an issue with images. Great to hear that you resolved this issue. If you have any further questions or concerns, please reach out to our support directly - matrixify.app/contact-us/

Hello Matrixify app helps you to import various data into the Shopify store - Products, Collections, Customers, Orders, Blog Posts, Pages, and so on - matrixify.app/documentation/ Specifically for WordPress, we have a developed feature to migrate Blog Posts and Pages as per this video, you can see its written tutorial here - matrixify.app/tutorials/migrate-blog-posts-from-wordpress-to-shopify/ Additionally, we also have a feature to migrate Products, Collections, Customers, Orders, and Discounts from the WordPress app WooCommerce - matrixify.app/tutorials/migrate-store-from-wordpress-woocommerce-to-shopify/ You can also migrate other data that our app supports for Shopify import, but it would require you to manually convert your file to our template for import. Do note that we do migrate the actual data, but in Shopify, the site's look and feel is managed by the store's Theme. The Shopify Theme would need to be set up and adjusted manually as per your requirements. If you have any further questions or concerns, please reach out to our support directly - matrixify.app/contact-us/

@@matrixify export pages and import by matrixify app but when i open imported pages no content or design shows

@@thecuriousmind331 Please contact our Support team for us to look more into the issue that you are experiencing - matrixify.app/contact-us/

Hi @x-ph8mi Thank you for the feedback. We sure plan to have such a functionality in the future, but hard to put any estimate when that might be. We have noted this comment on our end and will update you here once it is available in the future.

Hi Shop-level Metafields indeed are not available manually in Shopify Admin as they are used quite rarely, usually only apps/integrations use them to store shop-level data. Other entity metafields such as for Products, Variants, Customers and others you can manage manually in Shopify admin - help.shopify.com/en/manual/custom-data/metafields As well as editing them in bulk - help.shopify.com/en/manual/custom-data/metafields/bulk-edit-metafields Though indeed there is no import ability for Metafields in Shopify Admin.

@@matrixify We have 10,000+ products and already have data available in excel sheets. Why would we want to manually edit data. Also bulk edit is irrelevant as we have different values for each items. It would amount to making the data from scratch. I appreciate you providing the import functionality. But it is such a basic function that it should exist natively in shopify. That too considering shopify charges monthly fee and many of it compitetors are either free or cheaper.

@@artcrushmovies5336 That indeed can be the case depending on the exact use cases a store might need. If the app subscription pricing is an issue please reach out to our support and I am sure that together we will find a solution for you - matrixify.app/contact-us/

@@artcrushmovies5336 So buy it for a month.

Hello @thebosmg Yes, you can also use the Shopify Products template file in Google Sheets and schedule to import it. App can import Products from both Shopify and Matrixify Product templates.

Hello It would depend on where you have removed them and what it action you expect as a result. When importing, the app would manage all the products as per the Google Sheets document. By default, if a product does not exist in the Shopify store then the app will create it and if it exists then find and update it. If you remove the product from the Google Sheets document then the app will not touch that product in the store as we only manage Products that are listed in the import file. If this does not answer your question, then it would be best to reach out to our support directly with details about your use case so that we can see if it's something that can be achieved in the app currently. matrixify.app/contact-us/

Hello You sure can follow this video tutorial to migrate any number of Products from WooCommerce to Shopify. The limit on how many Products or other details you can migrate depends on your subscription plan for the Matrixify app - matrixify.app/pricing/ You can also follow our written tutorial here - matrixify.app/tutorials/migrate-store-from-wordpress-woocommerce-to-shopify/ The written tutorial might be more up-to-date with more recent updates and changes to the process. The approach and details as per the video tutorial should be correct and work as expected. If you have any questions or concerns along the way, please reach out to our support directly - matrixify.app/contact-us/

Amazing to hear that. This is what we are aiming for!

Hello The process still works as per the tutorial. The app UI has changed quite a bit over the years, but importing file as per the tutorial would work. It would be best if you would reach out to our Support directly so that we can look into why this process is not working for you - matrixify.app/contact-us/

Hello! Matrixify specializes in migrations to Shopify and does not have a tutorial or process for migrating from Shopify to WooCommerce. Our focus is on helping users import and export data within the Shopify platform and migrating data from other platforms to Shopify. In theory, you could look into exporting all your Shopify stores data to a CSV file by using Matrixify app and then manually converting each sheet to a structure and template that WooCommerce supports for importing. If you have any further questions regarding Matrixify app, feel free to reach out to our Support directly - matrixify.app/contact-us/ Note that we could assist you only with questions/inquiries regarding the Matrixify app and would not be able to provide much detail for questions and issues related to WooCommerce data imports.

Hello We develop and work only on the Matrixify app and do not provide a service for custom app developments for Shopify or other e-commerce platforms. I would suggest looking though the Shopify Experts page where you can look into hiring developers/agencies for custom solutions for your Shopify store - www.shopify.com/partners/directory

Hello This tutorial is for the migration of Products from BigCommerce to Shopify, which should also migrate any custom data as Metafields. If you mean to export Metafields from the Shopify store to a spreadsheet file then you sure can also do that with our app - matrixify.app/tutorials/how-to-manage-shopify-metafields/ For other app alternatives in Shopify, I would suggest reaching out to Shopify support directly as they have better knowledge of other apps in the Shopify system.

Hello Indeed Magento file would only have relative image paths but not full URL with domain. Our app has a feature for this to migrate data from Magento to Shopify and also generates full image links. You would need to follow our tutorial here on how to migrate Products from Magento to Shopify - matrixify.app/tutorials/migrate-products-from-magento-to-shopify/ If you have any questions or concerns along the way, please reach out to our support directly - matrixify.app/contact-us/

Hello The Matrixify app is used for data imports and exports in the Shopify platform, including migrations to Shopify from other platforms. We do not specialize in actual order fulfillment and shipments. If you have a Shopify store, we would suggest reaching out to Shopify support as they would be able to find better actual shipment solutions for your specific e-commerce needs. You can also look into Shopify manuals about shipping/fulfillments in your store - help.shopify.com/en/manual/shipping

@@matrixify thankyou for responding. It was helpful

Hey @marwanbenrajeb7470 We do allow to set up repeated and/or scheduled imports and exports in the Matrixify app, but it would also depend on the specific process you wish to automate. Please reach out to our Support directly to explain more details so that we can provide the best solution - matrixify.app/contact-us/

Hello Yes, any custom fields that are returned by WooCommerce, should be migrated as custom metafields in Shopify. You should see those in the app returned results file in the `Metafield: ..` columns. If you have any further questions or concerns, please reach out to our support directly - matrixify.app/contact-us/

Hi @rifatontheweb Matrixify app is free to use within the limitations of the Demo plan which will allow you to test our app and migrate 10 items from each entity (10 Products, 10 Customers, etc.). To migrate more data than the Demo plan limitations, you would need to select a subscription plan that matches the amount of data you need to migrate. You can see each subscription plan's prices and limitations on our Pricing page - matrixify.app/pricing/ If you have any questions or concerns regarding our app or the migration, you can reach out to our Support directly - matrixify.app/contact-us/

Hi Mike, With the Matrixify app you can import Gift Cards Products and Orders where line items are Gift Cards which would trigger the Gift Card creation in the store by Shopify. But this approach via the Orders would not allow to set codes as they would be generated automatically by Shopify and also expiration dates cannot be set - matrixify.app/tutorials/migrate-gift-cards-between-shopify-stores-using-gift-card-orders/ Currently, we do not have a feature to import/export actual Gift Cards as the Shopify API required for this is limited by Shopify only to Shopify Plus stores. Thus such a feature would be available to a small number of merchants.

Hello Analytics in Shopify are automatically taken from the store's Orders and cannot be specifically deleted without deleting the store Orders. If all Orders in the store have been deleted (note that Shopify might not allow deleting some Orders brokered by Shopify), then also analytics should no longer show. If you have further questions or concerns we suggest reaching out to our Support directly - matrixify.app/contact-us/

Hello, Sorry to hear about your trouble with the WooCommerce migration. To look more into your specific issue, please reach out to our support directly - matrixify.app/contact-us/

Hi You can export product images as links by using our app. This is done by selecting the `Media` column group when creating the export. Note that the app UI has changed a bit since the video was filmed but the idea of the export is the same. The image column group has been renamed from `Images` to `Media` as the app will now also export links for other product media such as videos, gifs or 3D models. If you have any further questions or concerns, it would be best to reach out to our Support directly - matrixify.app/contact-us/

Hello Rahul, Indeed Matrixify would put all blog posts in the same default blog. If you have all of them in the same blog, then the simplest fix would be to download the Import Results file for your import and in it change the blog listed in the `Blog: Handle` and `Blog: Title` columns and then import that file. App would then save blog posts in that blog instead. If you have any more questions or concerns regarding this, please reach out to our support directly - matrixify.app/contact-us/

@@matrixify Thank you for replying. After 6 or 7 failed import and export I better understood the structures and managed to export edit then import without any issue. Thank you.

Hello Rahul Amazing to hear that you have started the data migration with our app. If anything comes up along the way, let us know - matrixify.app/contact-us/

@@matrixify Sure thank you.

Hello With Matrixify app you can export and import data from SFTP server to the Shopify store, but we do not offer any server setup or hosting ourselves. Generally, this tutorial would come in if you already have a server or must have one to set up your own automation. If you must have SFTP server, then you can look into cloud server providers, to give an example - www.exavault.com/. Depending on what you need to achieve, you might not need to deal with SFTP servers at all. It would be great if you could reach out to our Support directly and explain what issue you need to solve so that we can look into what would be the best approach for your Shopify store - matrixify.app/contact-us/

Glad it is helpful!

Thank you, very happy to hear that! 👌