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@JessicaThompson-m2y
@JessicaThompson-m2y 6 сағат бұрын
Kevon Motorway
@brucemacallan6831
@brucemacallan6831 6 күн бұрын
Thanks!
@MaryThomason-lf8rv
@MaryThomason-lf8rv 15 күн бұрын
I have just had a new boiler and hive i am 86 year's old and i found it very helpful not easy at first I still make mistakes when i want to make a change to the heating but if i can do it anyone can
@Toffeezigger
@Toffeezigger 16 күн бұрын
My elderly F-i-L has just had a new boiler fitted and has a hive. He’s not daft but this is just too complicated.
@paimei26
@paimei26 16 күн бұрын
Just had this thermostat installed. The actual temp is not right. How to fix this please?
@davidheaven9885
@davidheaven9885 17 күн бұрын
Why is it so fucking complicated!!
@robertpowell7228
@robertpowell7228 Ай бұрын
The back button flashes on and off every few seconds....why?
@nicci86uk
@nicci86uk Ай бұрын
Have you used the "lets fix it option" on the app? or call Hive customer services, they will be able to help you.
@itzajdmting
@itzajdmting Ай бұрын
Excellent video, thank you.
@MerylPotts
@MerylPotts 4 ай бұрын
Can you tell me how to edit the time please? Thanks
@harryharker9564
@harryharker9564 4 ай бұрын
Fantastic as a previous comment just moved and this has helped sooooooo much .
@davidweare9725
@davidweare9725 4 ай бұрын
I think he means turn the little white thing anti-clockwise. All these things have to do is heat tap water & pump hot water around your central heating system. You'd think they were part of a nuclear reactor or the Space shuttle
@markwestwriter
@markwestwriter 6 ай бұрын
Thank you so much for this - ours was flashing to replace them and I panicked, didn't realise it was so simple! Thanks for uploading!
@pro-tectheatingplumbingltd6192
@pro-tectheatingplumbingltd6192 6 ай бұрын
Glad it helped!
@T.JVeldens
@T.JVeldens 8 ай бұрын
There is no white key
@viviennegwilliam3112
@viviennegwilliam3112 8 ай бұрын
Excellent - thanks 🙏 Is the Actual temperature set automatically?
@jakpalethorpe6866
@jakpalethorpe6866 10 ай бұрын
Silly question if I want it off do I turn the dial down to the lowest and then when I want it on I turn the dial up?
@pro-tectheatingplumbingltd6192
@pro-tectheatingplumbingltd6192 10 ай бұрын
You can do that but it would only turn it off for that time block,if you are looking to turn it off for a longer period I would suggest going into the menu ,selecting heat and then scrolling a to off-then repeating to to turn back on or to timed(that’s at the thermostat-easier on the app)hope that helps
@baild10
@baild10 Жыл бұрын
Actually very informative! Thanks
@Pjdoody
@Pjdoody Жыл бұрын
Thank you. Moved into a house five days ago. I’ve been struggling with this, as no instruction manual. Let’s hope the hot water will come on now 🤞
@2hvr
@2hvr Жыл бұрын
This was very useful, having had my wall and app tools for some time. Thank you.
@peteiswriteingnow
@peteiswriteingnow Жыл бұрын
Had to help out one of my family this weekend who has one of these could not find the manual, so this was a great help to get it up and running, thanks a lot.
@shabnamnasir2371
@shabnamnasir2371 Жыл бұрын
When I started hot water then start both and hot water is not coming well hot. So what I do?
@elizabethwilson9983
@elizabethwilson9983 Жыл бұрын
very informative video thank you. I care for a disabled lady and she has a hive I've got the gist of working it but when I turn the target temperature up and press the tick the actual temperature doesn't come up to match it. the actual temperature was sitting at 18 all day, any suggestions please. I had British Gas out as I thought it was faulty and they said it was fine!!!! help
@pro-tectheatingplumbingltd6192
@pro-tectheatingplumbingltd6192 Жыл бұрын
Hello, its great you found it helpful. The problem could be to do with the heat source in the room is not reaching that temperature ie radiator output.
@journalearth8379
@journalearth8379 Жыл бұрын
I moved into a house with hive installed and I thought I had to be connected to wifi to use it. Your video explained it really well thank you.
@lordpitnolen2196
@lordpitnolen2196 Жыл бұрын
Can you please tell me how to reduce the default BOOST temperature from 22° to, say, 19° so that it is always set when BOOST is presed ?
@thundercata2961
@thundercata2961 Жыл бұрын
How do I get rid of the Ready By function when I don’t have the app? All the forums give instructions with the app but I don’t have a hive hub or app. Thanks.
@roybatty4687
@roybatty4687 Жыл бұрын
How do you change the time?
@andrewlaverty5114
@andrewlaverty5114 Жыл бұрын
Did you find out how to do this? I am struggling with the same issue
@kenlizzio7096
@kenlizzio7096 Жыл бұрын
Just moved into a new place with a HIVE , and of course no instructions were left. This is a great “How to” video. Thankyou.
@RobertWright-ke8vp
@RobertWright-ke8vp Жыл бұрын
Great video. But I've bought one of the new ones without a dial. Want to schedule it without a hub. But can't find how to do so. The app requires a hub of some kind.
@jasbirathwain1199
@jasbirathwain1199 Жыл бұрын
Hi what does the snow flake symbol mean on the schedule,does that mean the heating is off unless it hits 7 degrees please ?
@johnathon304
@johnathon304 10 ай бұрын
It usually means ice or frost
@AnnabelElizabeth
@AnnabelElizabeth Жыл бұрын
British gas installed this (just the control) today and we set the timer for 6am to 9pm. It's currently just after 10pm and the radiators are still piping hot. Is that normal? How long does it take for the heating to go off or is there a malfunction somewhere?
@emptysea1137
@emptysea1137 Жыл бұрын
How to set the time?
@montyoomska
@montyoomska 9 ай бұрын
I spent HOURS looking, called HIVE (who were rather useless) and eventually figured it out. It completely baffles me that NONE of the YT videos or pages online I could find cover this clearly and comprehensively. Here it is: How to set the Hive Thermostat time when the setup is STANDALONE, i.e. when no hub is involved in the system. 1) Follow the "standalone" installation instructions from Hive (available in several pages, search "hive Activating stand-alone mode"). 2) the Thermostat will have a NEW feature under Settings which is "Date/Time". This feature is unavailable when the system is in "remote" mode as the idea is that the Thermostat gets its time from the internet, when in remote mode. The problem is that the system is SO BADLY ENGINEERED that you turn off the boiler or the router or the hub or the thermostat (e.g. to change batteries) and it takes HOURS and some times DAYS to recalibrate the time when in "remote" mode. And of course the time being correct is CRUCIAL to the entire concept of "scheduled" heating. How to set the Hive Thermostat time when the setup is REMOTE, i.e. when there is a hub involved in the system. THERE IS NO WAY TO FIX THE TIME MANUALLY, as the Thermostat is designed to HIDE the Date Time feature of settings, as it's meant to fetch date-time from the internet. The only way I managed to fix the time in remote mode is: disconnect hub router off boiler off batteries off thermostat boiler on, wait 3 mins router on, wait 5 mins connect hub (usb power to router, plus ethernet cable to router) batteries in thermostat At this stage it may STILL show the wrong time but after a few hours it SHOULD recalibrate Hope this helps someone.
@emptysea1137
@emptysea1137 Жыл бұрын
How to set the time?
@montyoomska
@montyoomska 9 ай бұрын
I spent HOURS looking, called HIVE (who were rather useless) and eventually figured it out. It completely baffles me that NONE of the YT videos or pages online I could find cover this clearly and comprehensively. Here it is: How to set the Hive Thermostat time when the setup is STANDALONE, i.e. when no hub is involved in the system. 1) Follow the "standalone" installation instructions from Hive (available in several pages, search "hive Activating stand-alone mode"). 2) the Thermostat will have a NEW feature under Settings which is "Date/Time". This feature is unavailable when the system is in "remote" mode as the idea is that the Thermostat gets its time from the internet, when in remote mode. The problem is that the system is SO BADLY ENGINEERED that you turn off the boiler or the router or the hub or the thermostat (e.g. to change batteries) and it takes HOURS and some times DAYS to recalibrate the time when in "remote" mode. And of course the time being correct is CRUCIAL to the entire concept of "scheduled" heating. How to set the Hive Thermostat time when the setup is REMOTE, i.e. when there is a hub involved in the system. THERE IS NO WAY TO FIX THE TIME MANUALLY, as the Thermostat is designed to HIDE the Date Time feature of settings, as it's meant to fetch date-time from the internet. The only way I managed to fix the time in remote mode is: disconnect hub router off boiler off batteries off thermostat boiler on, wait 3 mins router on, wait 5 mins connect hub (usb power to router, plus ethernet cable to router) batteries in thermostat At this stage it may STILL show the wrong time but after a few hours it SHOULD recalibrate Hope this helps someone.
@zhang2003
@zhang2003 Жыл бұрын
What is the optimum target temp? I am used to old school 0 to 4, but with this is confusing
@265petsar
@265petsar 2 жыл бұрын
Best video on Internet for this thermostat
@conged4718
@conged4718 2 жыл бұрын
Do you need to turn heating off to change battery
@elizabethwilson9983
@elizabethwilson9983 Жыл бұрын
No
@thefamilycat86
@thefamilycat86 2 жыл бұрын
Great explanation!
@zoethomas334
@zoethomas334 2 жыл бұрын
Sooooooo useful! Thank you
@ira4600
@ira4600 2 жыл бұрын
Is hot water boost button always on left hand side?
@theretrogk
@theretrogk 2 жыл бұрын
Can I take the thermostat off the wall.. Put it in another room and it'll keep the heating on until that room hits the set temp?
@pro-tectheatingplumbingltd6192
@pro-tectheatingplumbingltd6192 2 жыл бұрын
Hi, basically yes ! You can also get a stand if you didnt want it on the wall.
@vietnominh
@vietnominh 2 жыл бұрын
Hey my pressure keeps rising, any idea why? Recently an engineer drained all the radiators from the downstairs radiator and ever since It keeps going to 3 bar
@pro-tectheatingplumbingltd6192
@pro-tectheatingplumbingltd6192 2 жыл бұрын
Hi Minh, We would advise you to check your filling tap is fully closed and failing that there could be a number of issues causing that so definitely get the engineer back to investigate.
@mseaward1
@mseaward1 2 жыл бұрын
I know this video is a year old but hope you see this. Just moved into a house and theyve left their thermostat. It seems to ignore the temperature i choose and turn on the heating when it wants. So i wondered if its where im keeping the thermostat itself? Is it out of range maybe? Also i unplugged the hub as hive recommend and they say the thermostat SHOULD work alone but i wonder if thats why it keeps turning on. Theres currently no internet while we move in. No interest in the app really but feel i may need to buy the hub?
@pro-tectheatingplumbingltd6192
@pro-tectheatingplumbingltd6192 2 жыл бұрын
Hi Ronnie, If you are not going to use the hub you need to put it into (standalone mode), this is quite straight forward if you google it but in a nutshell.... Press the button on the receiver and hold it for 10 seconds until it goes white, it will then just work on the thermostat without the app , hope that helps.
@marklindley7343
@marklindley7343 2 жыл бұрын
How fella am just wondering how do you get the system out of schedule?
@pro-tectheatingplumbingltd6192
@pro-tectheatingplumbingltd6192 2 жыл бұрын
If you have the app you can change it manual via that.
@ianlainchbury
@ianlainchbury 2 жыл бұрын
How can I change the time please?
@pro-tectheatingplumbingltd6192
@pro-tectheatingplumbingltd6192 2 жыл бұрын
Hi Ian, hope you are sorted now but if you have the hub to connect it should do an update for you.
@ianlainchbury
@ianlainchbury 2 жыл бұрын
@@pro-tectheatingplumbingltd6192 Yes, thank you. All sorted :)
@montyoomska
@montyoomska 9 ай бұрын
I spent HOURS looking, called HIVE (who were rather useless) and eventually figured it out. It completely baffles me that NONE of the YT videos or pages online I could find cover this clearly and comprehensively. Here it is: How to set the Hive Thermostat time when the setup is STANDALONE, i.e. when no hub is involved in the system. 1) Follow the "standalone" installation instructions from Hive (available in several pages, search "hive Activating stand-alone mode"). 2) the Thermostat will have a NEW feature under Settings which is "Date/Time". This feature is unavailable when the system is in "remote" mode as the idea is that the Thermostat gets its time from the internet, when in remote mode. The problem is that the system is SO BADLY ENGINEERED that you turn off the boiler or the router or the hub or the thermostat (e.g. to change batteries) and it takes HOURS and some times DAYS to recalibrate the time when in "remote" mode. And of course the time being correct is CRUCIAL to the entire concept of "scheduled" heating. How to set the Hive Thermostat time when the setup is REMOTE, i.e. when there is a hub involved in the system. THERE IS NO WAY TO FIX THE TIME MANUALLY, as the Thermostat is designed to HIDE the Date Time feature of settings, as it's meant to fetch date-time from the internet. The only way I managed to fix the time in remote mode is: disconnect hub router off boiler off batteries off thermostat boiler on, wait 3 mins router on, wait 5 mins connect hub (usb power to router, plus ethernet cable to router) batteries in thermostat At this stage it may STILL show the wrong time but after a few hours it SHOULD recalibrate Hope this helps someone.
@crazyaboutmagazines
@crazyaboutmagazines 2 жыл бұрын
I have hive in lounge and on landing but don't have a hub. Been like that since I bought property a year ago. Heating schedules work fine. However yesterday I noticed the time was 10 minutes slow on both hubs. I put the time forward 10 mins in the settings and confirmed. But when you go back to the main screen it puts the time back again. Where is the hive taking the time from?
@pro-tectheatingplumbingltd6192
@pro-tectheatingplumbingltd6192 2 жыл бұрын
Hi Jackie, If that didnt work the best thing would be to give Hive support a call as it may need a reset on the account, let us know how you get on?
@crazyaboutmagazines
@crazyaboutmagazines 2 жыл бұрын
@@pro-tectheatingplumbingltd6192 Thanks
@Tugger4me1
@Tugger4me1 2 жыл бұрын
I am looking for a basic heating only mains powered stat with perm large display, any ideas?
@andrewszekely6547
@andrewszekely6547 2 жыл бұрын
What can cause the pressure drop? Greetings from Hungary!😀
@pro-tectheatingplumbingltd6192
@pro-tectheatingplumbingltd6192 2 жыл бұрын
Hi Andrew ,pressure loss can be caused by a few things -firstly check for water leaks on the boiler,pipework and radiators ,secondly check the discharge pipe outside(if this is dripping you will need an engineer to recharge your expansion vessel in the boiler)lastly and hopefully not the case for you is if the main heat exchanger is leaking internal(again you would need an engineer to diagnose that for you)hope that helps.I would offer our services but Hungary may be a little far for us😂-best wishes Pro-tect
@casiodan
@casiodan 3 жыл бұрын
I have installed Hive trvs on all but the bypass radiator which is in the bathroom. What do I need to set my hive thermostat temperature to now and where should I put it? I can’t figure out how the thermostat interacts with the trvs
@thedirtychips8556
@thedirtychips8556 3 жыл бұрын
But how to connect phone to the app? Always a problem
@pro-tectheatingplumbingltd6192
@pro-tectheatingplumbingltd6192 2 жыл бұрын
Hi, hope you are sorted out now but just for reference if you download the Hive app to your phone you should be able to log in to your account and it will save your data for ease.
@exwhyz33
@exwhyz33 3 жыл бұрын
nice one !! mind you with the gloves, I thought you broke in to make this helpful video
@pro-tectheatingplumbingltd6192
@pro-tectheatingplumbingltd6192 3 жыл бұрын
Ha Ha keeping the hard working hands out of shot!
@lesleydickson7746
@lesleydickson7746 3 жыл бұрын
Very helpful. Thank you.
@pro-tectheatingplumbingltd6192
@pro-tectheatingplumbingltd6192 3 жыл бұрын
Thanks for your feedback
@genuineperson3540
@genuineperson3540 3 жыл бұрын
How can I set the timer to come on at day 2am (I work shifts), as currently the time won't move before 6.30am? I'm day three of having this installed.
@pro-tectheatingplumbingltd6192
@pro-tectheatingplumbingltd6192 3 жыл бұрын
Hi you need to move the previous days time back as its conflicting with the previous day if that makes sense
@emptysea1137
@emptysea1137 Жыл бұрын
How do you set the time?