Hi there, thank you for your comment. We recommend using only type 675 batteries to power your SAMBA. When you use SAMBA with the WaterWear accessory, however, you must substitute zinc-air batteries with one of the other types (675 Silver-Oxide Batteries and 675 Alkaline Batteries). Kind regards, Gordana

Hi there, yes you can use SONNET 2 rechargeable batteries with SONNET 3. Kind Regards

Hi there, thank you for your question. SONNET 3 offers direct wireless streaming with Android and Apple devices via Bluetooth LE. It supports the streaming protocols MFI and ASHA. On our website, you can also find further information: www.medel.com/hearing-solutions/cochlear-implants/sonnet3 Kind Regards

Hi there, thank you for your comment. Your local MED-EL team is best equipped to provide product availability and pricing information for SONNET 3 in your area, as they have the most up-to-date information for your country. We would recommend getting in touch with them via this contact form: www.medel.com/contact-med-el Kind Regards

Hi there, thank you for your comment. If you are experiencing issues connecting your AudioStream Adapter for RONDO 3, please have a look at our troubleshooting page here: www.medel.com/support/product-support/accessories/audiostream-adapter/audiostreamadapter_pairing_ios Kind Regards

Hi there, for any information about product availability in your country, please reach out to your local MED-EL team as they have all the latest news. You can contact them via: www.medel.com/contact-med-el. Kind Regards, Giulia

Hi there, if you wish to wear a helmet and a cochlear implant, check out these tips we gathered: blog.medel.com/userstories/helmet-hacks-tips-for-cochlear-implant-users/. It's important to try out different models to find the best one that fits you. Kind Regards, Giulia

Hi there, thanks for your question. For any question about product purchasing and pricing, please reach out to your local MED-EL team as they have all the latest information. You can contact them via: www.medel.com/contact-med-el. Kind Regards, Giulia

@@medel app Dr nadeem mukhtaar ho

Hi there, you can use either disposable zinc-air batteries or our range of rechargeable batteries. You can read more about it here: www.medel.com/hearing-solutions/cochlear-implants/sonnet3. Kind Regards, Giulia

Hi there, thanks for your comment. SONNET 3 offers super hearing thanks to its ASM 3.0 - All the improvements made contribute to a better hearing experience. You can find more information about SONNET 3 here: www.medel.com/hearing-solutions/cochlear-implants/sonnet3. Kind Regards, Giulia

Hi there, thank you for your question. Yes, you can use over the head headphones if you have RONDO 3. We suggest trying out different models to find out the best one for you specifically. Kind Regards

Hi there, thank you for your question. SONNET 3 is approved for countries accepting the CE mark has been released on September 20th. Please check with your local MED-EL team, they have the latest updates on availability in your country: www.medel.com/contact-med-el. Kind Regards, Giulia

Hi there, if you're interested in an upgrade, please get in contact with your local MED-EL team, as they have all the information regarding upgrades and product availability in your country. You can do so via: www.medel.com/contact-med-el. Kind Regards, Giulia

Hi there, thank you for sharing your feedback regarding your experience with SONNET 2. We will share this with the responsible team here at MED-EL as we appreciate all feedback from our recipients for future product development. Kind Regards

Hi there, thanks for your question. Yes, it's possible for your audiologist to adjust your setting so you can have a 100% ration input while streaming and no input from the microphones. Kind Regards, Giulia

@@medel Great news! Thank you MEDEL. Will there be an option to control this in the app? We don't always need to mute it and it doesn't always have to be 100% mute

@@neonghost1021 hi there, our product experts are working on providing recipients with the ability to adjust the mixing ratio temporarily via an app. We would recommend joining the Hearpeers forum where other recipients discuss this here: forum.hearpeers.com/topic/22756-user-controlled-mixing-ratios-via-app/ Kind Regards

Hi Freddy, thanks for your comment. If you believe your daughter might benefit from ADHEAR or another of our hearing solutions, please reach out to your local MED-EL team, as they can assist you personally. You can do so via: www.medel.com/latam/contact-med-el. Kind Regards, Giulia

Hi there, thanks for your comment. There are several local MED-EL representatives located in Chicago, who can assist you with ADHEAR. You can find their contact details on our website: www.medel.com/clinic-finder/?loc=chicago We also recommend to get in touch with the US MED-EL office directly at [email protected] - they weill be happy to support you and your child.

Hi there, thank you for your question. We would recommend getting in touch with your hearing professional and local MED-EL team as they can assist you in finding a hearing solution that best fits your needs. You can get in touch with your local MED-EL team here: www.medel.com/contact-med-el Kind Regards

Hi Craig, thank you for contacting us. If you're interested in RONDO 3, you can check out this page for more information: www.medel.com/hearing-solutions/cochlear-implants/rondo3. Kind Regards, Giulia

Hi there, thank you for your comment. If you believe your child might benefit from one of our hearing solutions, please get in contact with your local MED-EL team, as they can assist you personally. You can do so via: www.medel.com/contact-med-el. Kind Regards, Giulia