AudioStream Adapter for RONDO 3 Hands-On: Pairing With an Android Device | MED-EL

[@christinevanaken2285]

Het is voor ons onmogelijk om verbinding te krijgen van de AudioStream Adapter met de app op de gsm. Graag hulp van iemand? Alvast bedankt!

[@medel]

Hi Cristine, thank you for your question. You can try and use data connection if you're using wifi to make the pairing (or viceversa). If the issue persists, we suggest reaching out to your local customer service so they can assess your device and give you personal assistance. Kind Regards, Giulia

[@sugamroka5080]

I didn’t find audio stream adapter in my rondo 3 box there is only telecoil adapter

[@medel]

Hi there, thank you for your comment. User kits vary from country to country. We would recommend getting in touch with your local MED-EL team as they can take a look directly at your situation. You can get in touch with your local MED-EL team via this contact form: www.medel.com/contact-med-el Kind Regards

[@mohammeddawud8499]

❤❤❤❤

[@sulyahaydar-k8o]

Здравствуйте почему мы не можем подключиться?

[@medel]

Hi there, thank you for your comment. Please ensure that you have downloaded the latest version of the AudioKey app, and that the AudioStream Adapter is turned off. Then, try to connect via the instructions here, and bring the AudioStream Adapter as close as possible to the mobile device: www.medel.com/support/product-support/accessories/audiostream-adapter/audiostreamadapter_pairing_android In case you still experience this issue, please get in touch with your local MED-EL team, as they can take a look at your case directly: www.medel.com/contact-med-el Kind Regards