Tailwind

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@TheGCode 8 күн бұрын

Clear video, thanks. Please consider adding chapters so we can go from step to step and skip sections that don't apply our case (j-track vs universal)

@TailwindGarage 8 күн бұрын

Thank you. Yes that is a great idea. I'll try to remember to do that for future videos!

@nmfireman 16 күн бұрын

I had an issue with a invoice for one of these. I had an issue with my order that has not yet arrived. I sent 2 emails early morning yesterday, and as of 9 am today. Not sure If I can trust this company. Is there no other way other than email for get in touch with them?

@nmfireman 16 күн бұрын

@TailwindGarage 14 күн бұрын

Sorry we were not able to get back to you until the morning after you emailed us. I looked into this and confirmed that change you requested on your order was made so all is well. Thank you for choosing Tailwind. We appreciate your business!

@nmfireman 14 күн бұрын

Thank you very much. I appreciate your feedback. All is well with me on your support.

@BenDMitchell 29 күн бұрын

In order to use the Apple Home app I need a QR code to link it. Does this come with a code?

@TailwindGarage 25 күн бұрын

When you set the device up our server will send you an email with HomeKit instructions and the HomeKit QR code.

@BenDMitchell 29 күн бұрын

I already have a garage door opener but I want to install this. How long should it take a professional to install it?

@TailwindGarage 25 күн бұрын

Typical installation times are in the 45 - 75 minute range for one door. It really depends on how particular the installer is with the wiring and if they have any experience with it. Like with anything in life, experienced installers can do it faster. Additional doors generally go much faster.

@RachealW-m5q 2 ай бұрын

I have a linear opener with only 3 terminals labeled “push button” “common” and “beam”. Which two should I connect the blue and white wires ? Model LD050

@TailwindGarage 2 ай бұрын

You would connect to "push button" and "common"

@stevesalvatore 2 ай бұрын

How do I install this on a gate ? There is no instructions on your website

@TailwindGarage 2 ай бұрын

please email [email protected] and we can send you a picture of a gate installation. We recommend the universal sensor version for gates FYI.

@tratzum 2 ай бұрын

If it just me or are garage doors getting smaller?

@katerycho14 2 ай бұрын

I think it's more dependent on the builder of the home/area you live in. My neighborhood was built around 1965 and although my garage is technically a 2 car garage, the only way we'd be able to park 2 vehicles in it would be if we didn't want to get out of the car because we wouldn't be able to open the doors enough to get out of either vehicle. My parents old house had a 2.5 car garage and we parked 3 cars in there regularly with plenty of room left for the lawnmower, snowblower, and my dad's workbench. Theirs is in a different city nearby and was built in 1958. The newer developments I see popping up in my city have some of the smallest garages I've ever seen and they're all listed as being for 2 cars. It's really weird and makes no sense. It's like they're thinking "park 2 cars in the garage, but you have to live in the car because you can't open the doors to get out". Or crawl out the back/trunk area 😂

@jimspy1001 2 ай бұрын

Over the years, I've been through the mill with my garage door. I started out with an Insteon garage door opener kit. That worked well, But then my garage door hardware gave out, and I was forced to install a new lifter. I purchased a Chamberlain model B750T. It came with the MyQ software, which I programmed to integrate with my HomeSeer home automation hub, and my Amazon Alexa installation. But then MyQ decided to discontinue Alexa integration. So I am once again looking for a solution. Hopefully one that's a little longer term. My questions: 1) I have already installed a sensor wire, the one that came with my Insteon set up years ago. Do I need to still install the sensor that comes with the tailwind pack? 2) Does this replace the wall button? How much of the old MyQ/Chamberlain installation is replaced by this setup?

@TailwindGarage 2 ай бұрын

if the sensor you already have installed is a simple contact closure sensor that is a closed circuit when the door is closed, and open circuit when the door is open, you can use it with Tailwind as long as you don't connect any other hardware to it. Tailwind does not replace the wall button. All existing controls continue to work. You would keep your existing garage door opener as well as any other hardware you wish to keep. As for what Tailwind "replaces", it doesn't really replace anything. Tailwind will allow you to control your garage door using our hardware and software, which also includes a lot of integrations (local control API included). The full list of integrations can be found on our website here gotailwind.com/pages/what-does-tailwind-work-with

@sinsinjoon 4 ай бұрын

As of September 2024, you can use the buttons in the Google Home app to open and close your garage doors. You still need a pin when opening unfortunately but per Tailwind, this is a requirement on Google's side.

@TailwindGarage 4 ай бұрын

Sorry about that. Our iOS team confirmed that the widget has recently disappeared. They are correcting this and an updated app will be released shortly.

@CraigSnoke 4 ай бұрын

iOS app is installed and setup but no Tailwind widget in iOS 17 or 18

@jow.6605 4 ай бұрын

Having had a MyQ with the Bridge for a couple of years, and having had nightmares trying to re-connect it all after changing our wifi, I have decided to ditch myQ once and for all, and change to the Tailwind system. I am looking forward to installing it.

@randomlifeofbrian 4 ай бұрын

I don’t see the widget in iOS 18

@BrentMcDonald-t5t 6 ай бұрын

Is it me, or did he miss how/where to instal the door sensor wire??

@TailwindGarage 6 ай бұрын

The system ships with the door sensor wire already connected to the door sensor. Once you install the sensor you just run the wire to the controller and plug it in.

@scromp 6 ай бұрын

Installed mine today, this video was very helpful and made the whole process a breeze. Very nice design!

@muco007 6 ай бұрын

How do you open two doors with one sensor? Like if you park in left garage door but your spouse parks in the right garage door and you need to get out of your car and walk to the right to get into your house?

@TailwindGarage 6 ай бұрын

we are adding the capability to do this.

@estefantheron6643 6 ай бұрын

what if i have a genie but its slightly different?

@TailwindGarage 6 ай бұрын

@@estefantheron6643 then it is directly compatible.

@estefantheron6643 6 ай бұрын

@@TailwindGarage Fantastic thanks

@ajbenway1 6 ай бұрын

This video is great if everything works as planned. However, my installation has run into a snag and getting any kind of support feels impossible. My issues has been received and is being reviewed great, but the question I thought was simple. I am not getting a blue flashing light to get connected via bluetooth. The tool they gave me is not toughing anything when I follow the instructions to reset. When I look in the reset hole all I see is a metal board. Nothing provides resistance anywhere when the tool is inserted. I am stuck, and no one helps. 🤔

@TailwindGarage 6 ай бұрын

I looked into this for you to make sure someone was going to get back to you. It appears you contacted us at 7PM (our time zone) last night and we responded to you this afternoon with a few emails and a resolution to the problem.

@ajbenway1 6 ай бұрын

@@TailwindGarage I did receive help, and a new product was sent to replace the one that was not functioning. It worked great and i was up and running in minutes once i had a working product, Thanks for all the help!

@TailwindGarage 6 ай бұрын

@@ajbenway1 our pleasure!

@chirpingbirdy8914 6 ай бұрын

Suggestion. It would be very helpful to make a separate video for garage doors with the needed adapter, and also show how to install a second garage door that also has that yellow button.

@tier1athlete829 6 ай бұрын

How do a create a routine to have a living room light turn on when garage door opens during the evening only

@deniseprebelski 7 ай бұрын

it's not working for me anymore!

@stevea142 9 ай бұрын

Just finished installing IQ3 Pro on my single-door garage. This video was very helpful. My opener is a 1997 LiftMaster Security+ and works perfectly with Tailwind. I bought the J-clamp version and found that the clamp isn't very secure since the "J" form of the sensor doesn't truly align with the "J" rail and with the way the locking screw works. I ended up really REALLY tightening it and it now seems to be holding to the rail. We'll see over time and seasonal temperature swings. I think it's amazing how a 13 minute install video makes everything look super easy but in reality the whole ordeal took over an hour including a bit of trial and error. 100% glad Tailwind is Canadian.

@r6u356une56ney 9 ай бұрын

Would love to see the guide on how to set it up **without any mobile device** but instead using only a laptop PC with a web browser. Would also love to see a version with an Ethernet port option so as to avoid using inherently unreliable WiFi connections.

@ihandyman247 10 ай бұрын

Can this device be installed to the internet with cable rather than WiFi?

@TailwindGarage 9 ай бұрын

The Tailwind controller is connected by WiFi. It does not have an ethernet port.

@r6u356une56ney 9 ай бұрын

@@TailwindGarage A terrible design choice made by far too many device manufacturers. Wired Ethernet should always be an option for devices that are not and do not need to be portable.

@TailwindGarage 9 ай бұрын

@@r6u356une56ney we conducted surveys during the design phase and asked if they would like an Ethernet port. Lots of yes answers. Then we asked if they currently had an Ethernet cable that ran to their garage and if not, would they be willing to install one? Most answers to that were No, but still some yes. Then we asked if they would be willing to pay the roughly $5 to $7 extra it would cost to add the Ethernet option (we didn’t want to make 2 different models - so it was WiFi + Ethernet or just WiFi). When we asked that question all answers came back as “No”, so the Ethernet port was pulled from the design. All of that said, Tailwind is doing very well and growing. We recognize there are applications and customers that would benefit from having an Ethernet port. There might be something on the roadmap to address that segment of the market.

@justusmilligan6024 6 ай бұрын

Especially if you do it as a POE option as power and data over Ethernet

@jmadawg 10 ай бұрын

I assume these do not work with roller doors

@TailwindGarage 10 ай бұрын

they work perfectly with roller doors. You just purchase the universal sensor version - shown in the installation video.

@TraddSlayton 10 ай бұрын

Is there not a video for installing the adapter with openers that have the learn buttons?

@TailwindGarage 10 ай бұрын

we do not currently have an installation video for this, but if you have any questions please contact [email protected] and someone can help you with any questions you may have about it.

@KeithRowley 10 ай бұрын

Tapping on the Shortcut buttons on my iPhone works, but Siri says "I couldn't find that in your home."

@KeithRowley 10 ай бұрын

What's supposed to happen when we run the "Check Garage Door Status" shortcut? Nothing happens when I run that one.

@brendajahnke8638 10 ай бұрын

Is it possible to create shortcuts other than the ones provided by Tailwind? I'd like one that tells Siri to partially open the garage door so I can start my car with remote start.

@TailwindGarage 10 ай бұрын

The only "actions" available in Siri Shortcuts are open / close / check status. You can create lots of various Shortcuts but the "action" has to be one of these 3 as those are the ones we support in Shortcuts.

@brendajahnke8638 10 ай бұрын

I have a quite limited understanding of how to create shortcuts, so I apologize if this is an obvious question. By using the open action, could I create a shortcut to open the door for 500 ms? And if so, how would I do this?

@TailwindGarage 10 ай бұрын

@@brendajahnke8638 Our supported shortcut actions are open / close and check door status. We don't have a shortcut action to partially open the door but you can partially open the door by tapping and holding the door icon. There is another video on our channel that shows how to set up partial open.

@AndrewDecker-i6v 11 ай бұрын

Thank you so much. Great product. Great videos. I helped my friend research, purchase, and install her tailwind. I chose you after finding out what was happening with the myQ stuff. Tailwind just looked so well put together and well supported. Thank you again!

@TailwindGarage 10 ай бұрын

Our pleasure!

@TomB898 11 ай бұрын

Since the standard garage door opener already has limiters built in, why not build a unit that works like a regular remote that uses a wifi or matter connection to trigger the remote. Then you wouldn’t need any other hardware or sensors.

@DGtlRift 11 ай бұрын

Is your registration service GDPR and/or CCPA compliant?

@TailwindGarage 11 ай бұрын

Yes. As our app requests various permissions it explains what they are for. You can deny permissions as long as you don’t enable the features that need them. As far as personal information, we only collect the basics necessary for the system to function and you can completely delete your account at any time. All data is encrypted.

@ppal64 Жыл бұрын

The floor option is no good.

@TailwindGarage Жыл бұрын

Why not? That is how the majority of professional commercial roll-up door alarm installations are done.

@mayologuerrero9339 Жыл бұрын

question - what happens if I have a puck in my car, but decide I want to park my car on the driveway for the night, do I need to do anything?

@TailwindGarage Жыл бұрын

If you have the auto-open configured it will open the garage door when you arrive. If you use your garage as your main entrance to your home like many people do, then nothing really changes except you parked in the driveway instead of the garage. But if you arrive home and decide you want to park in the driveway this time and DON'T go into the house through the garage, you'll just have to close it. That's it.

@williamdavid6283 Жыл бұрын

Does this work with a wall mounted garage opener? I have the liftmaster 98022. It is mounted to the side of the garage door (not center mounted on the ceiling like a typical garage opener). Contemplating buying your product this week. Please let me know, thanks!

@TailwindGarage Жыл бұрын

Yes it does!

@RichAbe23 Жыл бұрын

Would love to get that video with installation for adapter.

@Thecarcissist12 Жыл бұрын

Please add ethernet in the next version please please

@TailwindGarage 10 ай бұрын

Looking at that.

@agetchell Жыл бұрын

Just got my Tailwind IQ3 installed and love it! I have tried to automate my garage doors for years and could never quite get it where I wanted. Tailwind has cracked the code! The key to success is the puck that goes in your car that pairs with your phone. Now my doors are securely automatically opening/closing during my coming and going. Very cool and well worth the money!

@TailwindGarage Жыл бұрын

Glad you like it Adam! We hope you get years of great service out of your Tailwind system

@delinquense Жыл бұрын

Tailwind claims to "work with" Android Auto. But what does that mean, "works with"? Does it provide complete functionality that you would get with using the Tailwind app only? It doesn't show up on Play Store as an approved Android Auto app. Do I need to use something like "Android Auto Apps Downloader (AAAD)" to bypass the fact that it is not officially supported? i.e. side-loaded

@delinquense Жыл бұрын

I'm still on the fence about what solution to get. I understand the issue with MyQ's lack of integration with home integration platforms. It would be really nice for someone to provide a detailed breakdown /comparison of all viable contenders, functionality and price points for 1-3 openers. Personally, I like the idea of having wireless sensor unit like MyQ provides. Or maybe having a local solution (no cloud) is a deal breaker for someone, which might rule out MyQ for others. Is there a Consumer Report for this category. i.e. Smart Garage solutions

@delinquense Жыл бұрын

Much ado has been made about the MyQ and Home Assistant integration issue of late. I can assure you that 99% of Chamberlain's customers are not technical users to the extent that not having API access would matter to them. They want the solution to do a few things like remote access and door position sensing which it does. The majority are probably not even using Home Assistant and may decide to opt for more mainstream solutions. Chamberlain has no doubt invested significantly in its products. For them to support an open software solution like this doesn't provide any revenue and in fact would only be an expense. If you were CEO of Chamberlain, what would you do? The only way you would get them to buy in would be if everyone just refused to buy their offerings unless Home Assistant integrations worked with MyQ. Realistically, I don't believe that day will ever come. Out of curiosity, does anyone know how much a support license would cost? Perhaps it isn't that onerous. You can inquire on their website as they provide an inquiry form. *** Also, might I suggest adding one of those charts (with checkmarks ) that indicate what platforms (Google home, Homelink, Home Assistant, etc) , are supported by some of your competitors vs Tailwind. This would greatly help potential customers... And perhaps prevent them from making ill informed decisions.

@pietro.7383 Жыл бұрын

Is there a video on what to do if you have a Yellow program button? If so, please provide a link.

@TailwindGarage Жыл бұрын

There isn’t a video but the instructions are included inside the adaptor box.

@halhackney8687 Жыл бұрын

Ok, so My opener is Chamberlain (requiring the adapter) but you never mention the adapter or where to mount it. And the adapter has what appears to be hardware similar to an auto key fob. Do we hang it from somewhere on the opener? Not enough info Scott. I'll be installing this tomorrow. At some time while checking out this device, I remember a short tutorial about the automobile sensing and that some autos will need the extra device for that. How do I determine if my auto needs it. I don't have one at present. My IFTTT stuff seems to "know where my iPhone is"m so I'm hoping your bluetooth will recognize mine. I never drive without my iPhone. Neither does my wife.

@TailwindGarage Жыл бұрын

Hi Hal. Thank you for choosing Tailwind! You can hang the adaptor or zip tie it to the hanger brackets that hold up your opener. Some customers even just let it hang loose. Bottom line is you can mount it however you wish. If you look at our vehicle sensor product page you will see an explanation about what it does and if you need one for your use case. The vehicle sensor setup video is also a suggested video at the end of this installation video.

@halhackney8687 Жыл бұрын

😎

@delinquense Жыл бұрын

What isn't shown here ... a multi-door installation, which most people will have, will need wires running along ALL of your doors J rails for the sensors (like indicated in the video)... plus another set of wires for each connection to the single multi-channel controller unit. If you have a 2 door garage, this means the wire runs will be very long, not to mention a 3 door garage. (In this case, you could put the controller on the middle opener to reduce the length of the wire runs from the other doors)

@TailwindGarage Жыл бұрын

Thank you. Most of our customers actually have 1 garage door based on ordering patterns, but you are correct - we didn't show a multi-door installation as we tried to keep the video as short as possible while still hitting the important points. We do mention that additional door kits are required for multiple doors in the video, and further guidance is provided in the user manual that ships with the product. Tailwind additional door kits come with almost 33 feet of wire to accommodate high ceilings, etc. We try to make sure you have enough for almost any installation.

@BradThurber Жыл бұрын

I have tailwind on two doors. Yes it is a lot of wire but it wasn't a big deal to run it along the rails with the provided clips and have a neat install. I do find that the tailwind does always detect when I arrive home about 10 percent of the time by GPS but that is a separate issue.

@delinquense Жыл бұрын

@@BradThurberI suspect you meant doesn't always detect

@delinquense Жыл бұрын

Due to extreme and unprecedented demand this item is temporarily out of stock. Orders received will be shipped on a first ordered, first shipped basis. The expected shipping date for orders placed today is December 12th-15th. 😅 Good luck

@TailwindGarage Жыл бұрын

This only applies to the J-track version. The universal sensor version is in stock and shipping immediately.

@Jumah Жыл бұрын

just ordered mine, can't wait to install it!

@TailwindGarage Жыл бұрын

We appreciate your business!

@mikefredrick191 Жыл бұрын

good short tutorial. Not everybody can afford a $800 Apple, The endless sarcasm and bashing of the Android system was not needed nor appreciated. Let's just stick to the facts next time.

@sinsinjoon 4 ай бұрын

What sarcasm and bashing are you talking about? They're just explaining how things work. No need to be so sensitive and defensive.

@ChristopherBeeson Ай бұрын

100% Just tell us how to make it work properly without saying how annoying the security warnings are... Isn't hard to do, especially since they invested all the time and resources into creating an app.

@AgentOffice Жыл бұрын

Excellent

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