Why is PACA better than CAPA | Problem Solving | Preventive measures better than Corrective Measures
6:33
Why is PACA better than CAPA | Problem Solving | Preventive measures better than Corrective Measures
Ай бұрын
What are AGENT controllable opportunities in a BPO | Controllable opportunities in service industry
5:03
What are AGENT controllable opportunities in a BPO | Controllable opportunities in service industry
Ай бұрын
What is ACPT Analysis in a contact center | BPO ACPT analysis | Improving CSAT | DSAT | Interview
7:06
What is ACPT Analysis in a contact center | BPO ACPT analysis | Improving CSAT | DSAT | Interview
3 ай бұрын
Mindset and Skill set required to become a Quality Team Leader in a BPO | Getting Promoted in a BPO
10:01
Mindset and Skill set required to become a Quality Team Leader in a BPO | Getting Promoted in a BPO
3 ай бұрын
Effective Feedback delivery | DESO technique of delivering feedback | Coaching & Feedback in BPO
4:17
Effective Feedback delivery | DESO technique of delivering feedback | Coaching & Feedback in BPO
4 ай бұрын
Difference between a BPO and KPO | BPO Jobs vs KPO jobs | Discussed | Made Easy
3:17
Difference between a BPO and KPO | BPO Jobs vs KPO jobs | Discussed | Made Easy
5 ай бұрын
What is Value Stream Mapping | VSM | VSM Full Form | Implementation | Case Study from BPP | Hindi
8:13
What is Value Stream Mapping | VSM | VSM Full Form | Implementation | Case Study from BPP | Hindi
5 ай бұрын
BPO Kya hai | Business Process Outsourcing | BPO kya hota hai | BPO full form in Hindi
7:48
BPO Kya hai | Business Process Outsourcing | BPO kya hota hai | BPO full form in Hindi
6 ай бұрын
Pareto Principle | Pareto Rule | 80 20 rule | 80 / 20 Rule | Principle Pareto | Lean Six Sigma
6:00
Pareto Principle | Pareto Rule | 80 20 rule | 80 / 20 Rule | Principle Pareto | Lean Six Sigma
6 ай бұрын
How to make Pareto Chart in Excel | Step by Step Video on making Pareto using Excel in Hindi
3:55
How to make Pareto Chart in Excel | Step by Step Video on making Pareto using Excel in Hindi
8 ай бұрын
Attrition Calculation in BPO | Call Center | Attrition calculation in Excel | Calculator Excel
3:18
Attrition Calculation in BPO | Call Center | Attrition calculation in Excel | Calculator Excel
8 ай бұрын
Designing Quality Audit form in a BPO | Parameters for Quality Audit form | Interview Questions
7:27
Designing Quality Audit form in a BPO | Parameters for Quality Audit form | Interview Questions
8 ай бұрын
What is CAPA and PACA in Quality Management | CAPA versus PACA | Quality Management | Made Easy
5:25
What is CAPA and PACA in Quality Management | CAPA versus PACA | Quality Management | Made Easy
9 ай бұрын
Dip Check in a BPO | Calling Process Example | Made Easy | Interview Questions | BPO | Hindi Video
6:03
Dip Check in a BPO | Calling Process Example | Made Easy | Interview Questions | BPO | Hindi Video
9 ай бұрын
What is RACI Matrix | Project Management Tool | PMP & Six Sigma Project Management | Explained
5:46
What is RACI Matrix | Project Management Tool | PMP & Six Sigma Project Management | Explained
9 ай бұрын
ISO Standards Explained | Benefits of getting ISO Certified | What is ISO | Types of ISO
3:32
ISO Standards Explained | Benefits of getting ISO Certified | What is ISO | Types of ISO
9 ай бұрын
How to Calculate Variance in a Call Calibration | Call Center Calib Variance | Examples
5:43
How to Calculate Variance in a Call Calibration | Call Center Calib Variance | Examples
9 ай бұрын
How to control Attrition | Interview Questions | Team Leader | Manager | Talent Retention | Hindi
8:06
How to control Attrition | Interview Questions | Team Leader | Manager | Talent Retention | Hindi
9 ай бұрын
Who is a Quality Analyst in a BPO | Quality Analyst Job Role | Interview Preparation | Hindi Video
5:07
Who is a Quality Analyst in a BPO | Quality Analyst Job Role | Interview Preparation | Hindi Video
9 ай бұрын
What is TIMWOOD | MUDA | Lean Manufacturing Wastes | 7 Types of Wastes in Industries | Interview
5:06
What is TIMWOOD | MUDA | Lean Manufacturing Wastes | 7 Types of Wastes in Industries | Interview
9 ай бұрын
Interview Questions & Answers on Sampling | What is Sampling in Data Science | BPO Interview | Hindi
5:45
Interview Questions & Answers on Sampling | What is Sampling in Data Science | BPO Interview | Hindi
11 ай бұрын
Interview Questions & Answers on Seven QC Tools | Problem Solving Tools | QC Tools | Part 2 | Hindi
6:39
Interview Questions & Answers on Seven QC Tools | Problem Solving Tools | QC Tools | Part 2 | Hindi
Жыл бұрын
Interview Questions & Answers on Seven QC Tools | Problem Solving Tools | QC Tools | Part 1 | Hindi
8:19
Interview Questions & Answers on Seven QC Tools | Problem Solving Tools | QC Tools | Part 1 | Hindi
Жыл бұрын
What is SOP | Definition of SOP | Standard Operating Procedure | With Example | Importance | Hindi
7:25
What is SOP | Definition of SOP | Standard Operating Procedure | With Example | Importance | Hindi
Жыл бұрын
What is Root Cause Analysis (RCA) in BPO company || 5 Why Analysis || Live Example || Hindi
7:07
What is Root Cause Analysis (RCA) in BPO company || 5 Why Analysis || Live Example || Hindi
Жыл бұрын
Follow these Basic Rules to ensure you crack every interview | How to behave in an interview
5:03
Follow these Basic Rules to ensure you crack every interview | How to behave in an interview
Жыл бұрын
What is Cost Benefit Analysis | CBA | Made Easy | Explained in Hindi
7:11
What is Cost Benefit Analysis | CBA | Made Easy | Explained in Hindi
Жыл бұрын
Commonly asked questions on Lean | Lean Interview Questions and Answers | Lean Management Interview
4:46
Commonly asked questions on Lean | Lean Interview Questions and Answers | Lean Management Interview
Жыл бұрын
Six Sigma Interview Question | Six Sigma | How To Crack Interview | Made Easy in Hindi
4:54
Six Sigma Interview Question | Six Sigma | How To Crack Interview | Made Easy in Hindi
Жыл бұрын
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