What is ACPT Analysis in a contact center | BPO ACPT analysis | Improving CSAT | DSAT | Interview

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The Six Sigma Way

The Six Sigma Way

Күн бұрын

In this video, we will talk about ACPT Analysis
#bpo #bpocompany #acpt #analysis #teleperformance #concentrixjobs #teleperformancejobs #dsat #csat #customerservice #customerexperience

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@pawanop7790
@pawanop7790 Ай бұрын
Sir what is 5Y or 5why???
@the_lean_six_sigma_way
@the_lean_six_sigma_way Ай бұрын
Here is the video kzbin.info/www/bejne/eGKkZqN-h9-on5Y
@pawanop7790
@pawanop7790 Ай бұрын
RCA 5why right ???
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