Thank you! Cheers!

Hi Paul. When erasing the remote memory, all paired remotes are removed from the gate motor, but can still be paired back to that motor again. Most gate and garage motors in Australia operate off a 433.92mHz frequency but have different internal coding. This means that each motor can be paired individually to remotes.

Thanks Jamie. We do make some upgrades to these systems, but they're mostly internal. Brass drive nut instead of nylon etc. As for the instructions, our team here re-write everything to make it easier for our DIYers!

Hi@Sidney. The lubricant we're using in the video is the GRR005 lubricant spay available from any of our Richmond branches. But, any oil based lubricant will be just as good. Just no solvent based lubricants if possible.

Hi @GabbyAballar. If you contact your closest Richmond branch they will be able to assist. www.richmondau.com/contact

Hi @cocolove. Our swing arms will allow a maximum of 110° based on the mounting position. For a system with 140° you will need a specialist opener. If you contact our gate support team at [email protected] they may be able to assist further.

Thanks for the feedback! We try to help out our DIYers anywhere we can.

Hi Sharon. These are designed for DIYers, so we don't have our own repair technicians. Your remotes may just need new batteries. If you're having trouble you can contact our gate support team for further information. You can submit a request at gatesupport.richmondau.com/

Hi Thomas. You'll find most gate motors are rated in Watts, not Horsepower. Our GTR156 is rated at 400W. Aside from that, you want to check the Kilogram rating on the motor, as this is a more accurate guide. With a 1200kg rating, the GTR156 is one of the highest capacity residential motors on the market. If you need something with a higher capacity, our 750W/2000KG GTR212 is built for commercial applications.

Hi Tony, no images of one fitted to a farm gate, but these locks will work great. The main issue with farm gates is the sag that develops over time. This can affect your alignment. Other than that, these locks work great on farm gates. Especially since our improved version was released with the updated low friction latch. They're now more suited to farm gates than ever before. www.richmondau.com/product/electric-lock-to-suit-swing-gate-automation-kits-gtr181/

Hi, Unfortunately we currently only sell in Australia and New Zealand.

Hi Mauricio. This swing arm is suitable for gates up to 400kg or 5metres long.

Hi Talia. You're correct, in most cases the lock would be fitted horizontally on the gate, with the latch fitted to the post. The lock can be fitted vertically like this, but it's a little outdated and not overly common. We have an updated version of this lock that looks and operates almost the same, but has an improved latching system for easier use in locations where wind gusts are more common. www.richmondau.com/product/electric-lock-to-suit-swing-gate-automation-kits-gtr181/

You can contact any of our stores across Australia and New Zealand and our staff will be happy to provide a price for you. www.richmondau.com/contact

Hi @Thatskool. The E-Plus board is used on systems that don't have a built-in timing mechanism for the lock circuit. The E-Plus allows the lock to unlatch for 3 seconds. Most modern systems should have this built-in but the E-Plus board is supplied in case it is required for a non-Richmond system. This is our GTR169 lock, which has been replaced by our GTR181, an updated version for easier opening and latching during windy conditions.

Ok, thanks 😊

Hi @mediaservices8803. You're 100% correct, and that's because it's not needed. Our motors are greased and sealed so no additional lubrication required. Our cantilever gates don't use a chain (common in USA) and the drive gear shouldn't be lubricated.

Thank you Ajmal 👍

Hi abc123birdsandbees, The motors are specifically built using screw terminals and simplified software so that 3rd party accessories can be used. This includes dry contact timers for specific operation times etc. You can also wire in a range of items that allow remote operation from anywhere in the world. If you need any specific wiring or compatibility information you can contact our gate support team. gatesupport.richmondau.com

Hi Rita, thanks for the enquiry. You will need to use the correct remotes for whichever brand motor you are using. You could also fit an external receiver to allow other manufacturers remotes. If you need more information, contact our gate support team at gatesupport.richmondau.com and they will be happy to assist.

Hi Shashvat, You can find us here - www.richmondau.com/contact

Hi viking designs, It sounds like a minor settings issue. If you get in touch with our gate support team they should be able to troubleshoot it with you pretty quickly. You can submit a ticket via gatesupport.richmondau.com and the team will get back to you as quickly as possible.

Hi Scott, The worm drive and drive nut running through the centre of the arm is heavily greased and doesn't require any maintenance. We've purposely enclosed and sealed this section of the arm to stop dirt/dust entering where possible. The main drive nut is brass, so can handle a high number of openings without issue. Some of our test gates have done as many as 50,000 openings in some pretty harsh conditions, and after being inspected, the worm drives are almost as clean as the day they were installed.

Pricing will depend on your location, but if you contact your local Bunnings store or closest Richmond Wheel and Castor branch you'll be able to get accurate pricing. www.richmondau.com/contact

Pricing will depend on your location, but if you contact your local Bunnings store or closest Richmond Wheel and Castor branch you'll be able to get accurate pricing. www.richmondau.com/contact

Hi DirtyHarry, You can probably mount your arm to the diagonal brace bar. If the arm is too high or low on the gate, it may cause some twisting through the hinges so hopefully you can stay close to the middle. If you have any doubts, send a picture through to our gate support team at gatesupport.richmondau.com and they will be happy to take a look.

Hi Chikora, Unfortunately we don't export these motors outside of Australia or New Zealand at this stage.

Hi Kathleen, You can get pricing and availability from your closest Bunnings store. www.bunnings.com.au/richmond-automatic-gate-opener-for-double-swing-gates_p3962443 Or, contact any of our Richmond Branches in Australia or New Zealand www.richmondau.com/contact

Hi alivestudios, If you get in touch with our technical support team they should be able to help. You can email at [email protected] or call 1300 474 246 and leave a voicemail.

Follow the link below for your closest branch. www.richmondau.com/contact

Thanks Robi. We're glad you enjoyed it!

Hi Ardaarikan4080. All of our systems are remote operated, but you can also fit keypads, push buttons or even smart home apps. There's a large range of accessories that can be used with all Richmond motors.

@@RichmondCastors oh thanks how can I buy rhis systems? I m from Türkiye

Hi Ardaarikan. Unfortunately we only have branches in Australia and New Zealand.

Hi annehao100, If you contact our technical support team they should be able to help. Email [email protected] and one of our team members will be happy to assist.

Hi Hooperwille. These are a sealed bearing, they are protected from dirt and water. You also won't need to lubricate them, although the odd external lubrication won't hurt. You should get as much life out of these bearings as you did from the original set, maybe even more.

Hi Pratik, The arm only moves if the electric motor is operating. Once the electric motor stops, the arm stops and is locked, regardless of what position it is in. After that, the gate will only move if something is broken or not fitted correctly.

Glad you liked it Benjamin!

Hey Paul, Pricing will depend on your location, but if you contact your local Bunnings store or closes Richmond Wheel and Castor branch you'll be able to get accurate pricing.

Hi Dorian, The pin hitch is standard for an ATV trailer of this type. The loose fit of the pin should allow for operation through a range of angles. If yours is more extreme, you may need to consider a modification to your hitch.

Hi Kiwigarbo, Glad you like them. We think they're great!

Hi Bruce, If the motor is travelling slowly, it is resetting it's Open & Close positions. This could happen after a power outage, it was manually moved, or if the spring switch is not contacting the plate correctly or sticking. If you contact our technical team they should be able to help you fairly quickly. Email them at [email protected] or submit a technical enquiry at gatesupport.richmondau.com/

Hi Home McCrae, 10 years ago we would have agreed with you on some of these things, but technology moves very quickly. Spring switches are much more suited to Australian conditions, and much easier to use compared to magnets. Nylon gear rack is quieter and easier to fit than steel. The nylon is also steel reinforced. Your bug problem is a concern though. It's not something we see a lot due to our motor design. Bugs love moisture and humidity, which means your motor probably isn't being vented correctly. Our motors come with a raised base plate to help with that, but you still need to keep the area around the motor clean and free of water. If you contact our technical team we'll be happy to help you through your next motor selection and install.

Hi Fairoz, You can currently purchase these motors through any Bunnings store and they should have pricing online. You can also buy them from any of our Australian or New Zealand stores. Email or call us for pricing. www.richmondau.com/contact

Hi Dylan, These motors can handle a sloped gate, but for safety we recommend a maximum 350kg on a 4 degree slope. This equals roughly a 300mm rise over a 4 metre gate opening. If you contact our technical support team they can help you with more specific advice. You can submit a ticket (with dimensions or images) at gatesupport.richmondau.com/

Hi Habtamu, You can download the GTR156 installation manual via the link below. This will include the settings information. www.richmondau.com/wp-content/uploads/2022/11/In-boxGTR156-instruction-manual-REV28.docx.pdf

Hi DJ, Glad it was helpful! If there's anything else you need just let us know :)

Hi 4ESTRNR, You will need to contact your vehicle manufacturer for more information. The latest information we received was that Homelink is not designed for use in Australia. If you can provide extra information to our technical team at [email protected] we can look further into it for you.

Hi Luisa, If you haven't connected the batteries, you won't get any power and the code light will not come on. I suggest contacting our technical team so they can help you troubleshoot your issue. You can submit a support request at gatesupport.richmondau.com

Hi Luisa, If you haven't connected the batteries, you won't get any power and the code light will not come on. I suggest contacting our technical team so they can help you troubleshoot your issue. You can submit a support request at gatesupport.richmondau.com

Hi The Word, The motor is rated to IP54 so rain, hail or shine the motor will operate without any issue. Just make sure it's installed correctly so that water doesn't pool around the base or flood the motor.

Hi M S, You're spot on, which is why we now have our GTR181 electric lock. This has an improved tongue design to not only handle winds better, but to allow a softer close. You can see it on our website. www.richmondau.com/product/electric-lock-to-suit-swing-gate-automation-kits-gtr181/

Hi Panama, Just pair the remotes again using this video. You only need to press the 'LEARN' button for 1 second before pressing your remotes.

@@RichmondCastors Thanks! We got them programmed!