Thank you so much - I hope you enjoy using them and find them helpful ✨

@@KoolConcepts what a great question! Thank you. I gave general content that’s applicable but nothing specific, so I will create some as I work on both sides of this all the time, with big companies who are practicing, and other companies who have ideas and want to present them. What questions would you love me to answer? Also happy to chat through developing your presentation with you if that helps.

@@Drjonorth Thank you for your prompt response! I don't have anything specific at the moment, but appreciate the offer. Just wondering which companies are open to ideas and how best to submit/pitch.

@@shamashmindful thank you so much for watching and for your feedback, I really appreciate it ✨

@@Drjonorth your welcome! I’m currently doing a course with Rod Judkins in Central St Martins. Have you read any of his books?

@@shamashmindful I haven’t but will definitely check them out thank you. You might also enjoy books by Paul Sloane

@@nubiamartinez3620 thank you so much for watching and feeding back. Hope your workshop goes brilliantly, I’m sure it will! Do let me know how you get on Nubia.

Hello Richard - thank you so much for watching. Yes it can be easier to do in table format I agree, the loops and branches can work well when it’s done in a sort of mind map style. I think it’s about picking the ones that work best for you, also experimenting a bit. Hope that helps and apologies for the being slow coming back, I’ve only just spotted your question.

@@pabik thank you very much indeed hope you enjoy my other content

@@suraphelfekadu8814 thank you very much for your feedback, I really appreciate it

Thank you very much for watching, and for your feedback

Thank you so much for watching and for your feedback - I really appreciate it

Here’s the link to my detailed article with more info inside: bigbangpartnership.co.uk/facilitation-ideas-for-mission-vision-values/ . Aside from the links, did you find the video content helpful?

Thank you for your great question. I’d make sure it’s updated on an ongoing basis in near real-time as anything changes in the plan. In addition, I’d review it at least quarterly, although this could be more or less frequently depending on how fast your industry or organisation moves. I hope that’s helpful.

That’s great to hear, thank you very much Rachel. Hope you have a great workshop.

Thank you very much for watching, and for your feedback ✨

Thank you so much for watching I’m really pleased you found it helpful

Thank you very much for watching and for your feedback, I really do appreciate it, and I’m really delighted it was useful. Hope all goes well with your business strategy workshop ✨

Yes you can adapt and use for that, thank you

Hello there 👋 thank you for your feedback and your questions. I greatly appreciate you watching my video. In’s answer to your questions: 1) yes it’s an iterative process - start with the main stakeholders that you know about and work outwards from there. 2) it’s a balance between the core team and the right stakeholders, working with numbers that you think you can manage. You might want to have a core team session first, then invite others to a later session. 3) yes a stakeholder can be internal - it’s anyone who has interest in, is affected by or has influence over the thing you’re working on. Have a look too at my article here which has more details that may help: bigbangpartnership.co.uk/how-to-facilitate-a-stakeholder-mapping-workshop/

thanks so much@@Drjonorth this is super helpful :-)

Thank you so much for watching and flagging the website issue, I’ll look into it and let you know as soon as it’s sorted

@@Drjonorth Thank you!

@@natalyakarcha11111 all working now! Thank you again and apologies for the inconvenience

Really pleased it was helpful, thank you so much for watching and feeding back ✨

I really appreciate your feedback thank you very much indeed ✨

Agree. the prompting questions to generate the map would be helpful!

Thank you very much for watching, hope it was helpful

Thank you so much 😊

Hi Rachel Yes of course I’m away travelling till Monday but please email me [email protected] and I’ll send them then

You’re very welcome and good luck with your session!

Thank you very much indeed -all the links are in here: bigbangpartnership.co.uk/customer-journey-mapping/

Thank you very much for watching and commenting greatly appreciated 🙏

Dr Jo North

@@Drjonorth love too mam🥰🥰🥰

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@@AbulKalam-m5k What. ? J

Thank you very much for watching and for your question. This is for business or department leaders, I suggest a cross functional team, positioning is to create a strategy to advance the business to the next level - does that help?

@@Drjonorth thankyou ☺️

Thank you so much Dee for commenting and subscribing- I’m so pleased you found it helpful

Thank you @johnsalisbury4437 really pleased you enjoyed it

Thank you very much for your feedback and your great suggestion - hugely appreciated

Thank you very much indeed, greatly appreciated