Be great if you could speak slower 😢

What way does mini boxs connect. Thanks

Never had Sky or Vodafone broadband - always been a virgin media customer. However, now planning to move to Vodafone broadband due to house move as the house previously had sky Q TV and broadband and all of the cable routing is there. I would like Vodafone broadband - but don't want new cables all over the place and also was concerned how it would work with Sky Q for TV - I have been a little concerned as I thought this would be a pain, but sounds like it can all work and be stable. Is there a big advantage of the Vodafone broadband over the sky broadband offer? Or for simplicity - should I just go with the single source of Sky?

Is this on the main box or do you have to do it on the mini boxes aswell?

Hi Lewis, followed all of this as having so many problems, I don't however see the frequency box come up, tried a few times, see the rest but not frequency, any ideas please? Many thanks

Followed your video to the letter and I thought it had worked all ticks on status page, unfortunately go to home page and usual comment about no internet. 😢 Thank you it was worth a try!

*Some of the newer models of Vodafone routers don’t support WiFi splitting. So this won’t work.*

Hi Lewis . I have just tried this having recently gone to Vodafone. When I go into my hub it does not give the option to split

Didn’t work for me unfortunately. Quite close to cancelling Vodafone at this point. Nothing but fucking issues.

I don't have the option to change from 5.0gjz/2.4ghz to 2.4ghz🤦🏻‍♂️ all other opeti9ns are there on second connection.

recent upgraded to vodafone gigabit after securing a major deal for a 36 month contract. however my family constantly complains that their TV's and sky Q box and mini keep losing connection the the router and thus no internet access. ive scoured information regarding splitting the ssid but it seems vodafone have removed this from the router tunning page. so im at a loss in how to fix this stupid issue

Anytime I turn the wifi on in the sky q box it pretty kills the wifi to my ps5. The speed is still high enough but the second I turn the sky q on the online gameplay on the ps5 lags and rubber bands like crazy so hopefully this will help

I’ve had to reconnect back to network every day since I moved over to Vodafone….I’ve just followed your video, I don’t seem to have all the same options on the router login… I guess they’ve taken stuff out since you did this vid….I really hope this fixes it. Here I go….I’ll let you know!

Done all the steps. Get 2 ticks but when going back to catch up etc still says not connected to wifi:( I have the new Vodafone pro router and don’t know if I have to do something different

Hi Lewis, just came across this video as I too am having the same issues! Virgin Media only has the option to create a “Guest Network” Is this the same thing and can I follow your process with this? Cheers!

Says connected to Internet in settings but on home page, it says no internet connection. Any ideas?

Doesn't work says it's connected but the Home menu says I don't have internet even though I have done everything in this video

What a legend! Fixed this issue which has been driving me crazy. Thanks so much for the video!

Excellent Lewis, had tried loads of other useless advice before I found this, many thanks 👍🏻

I have this problem and have complete this guide and several other things with no success, of course Vodafone are no help and I’m tied in

Done all this now can’t get on demand services

It’s annoying now the new boosters they supply won’t allow you to set 2.4ghz in the menu it’s disappeared completely

Don’t fix your sky connection 😂 soon as someone is watching the tv it hogs the bandwidth

AMAZING FIX - as for sky and their ‘community’ of utter tossers .....🖕 You however, are da man! My only addition to this would be to tell folks not to hide the broadcast of the 2nd WiFi for your sky q as if the router loses power or connection for some reason, you lose all network connections altogether and have to reset your router back to factory and reset connections on your sky Q main box and skyQ mini. I’ve let it broadcast and if the router is reset or powered down, you still retain full choice & functionality of both WiFi networks. But thanks for this fix - as Tuesday was going to see me on a foul mouthed rampage at whoever I could shout at when I called sky for help. 👍🏻

Will this work with issues from using a 4g router?

I've just gone through this word for word but no joy 😫

thank you for this video , but i have a question i’ve done all that and when i come back to the homepage of Sky it says “looks like you don’t have an internet connection “ do you know how to fix that ?

Thank you so much for doing this video. My sky is working again after having issues for weeks with my mini box, sky go and on demand. I can’t thank you enough.

Currently my isp is Sky but moving soon to a rural area. BB will be Vodafone 4G via a TP-LINK MR600 4G router. Does the procedure you describe in the video apply the same to connecting my Sky Q box to the 4G router/wifi?

Massive thanks fella !

Worked great. Thanks

Hi there having trouble with my Sky Q/Vodafone setup. Think this will solve it but just wanted to check, do you know if I have my iPhone connected to the main WiFi and the sky on its private WiFi, will my phone be able to see it to share video/music via AirPlay. Or will the Sky App find it so I can watch recordings on my iPhone or iPad?

Thanks for the time to make the video, but unfortunately hasn’t worked. All online Sky services just say I have no internet connection yet the network connection status says the sky box is connected as does the Vodafone hub info. Really strange!

It worked. Thank you for posting this video.

Hi will this work for my bt broadband? When I watch Netflix through my sky q box my speed is 1.5mb but through the tv app I get 70mb thanks

Not a Vodaphone BB ISP subscriber, but I am thinking of doing something similar for on my Ubiquiti Network via my Access Points. For the life of me I cannot get my SkyQ box and SkyGoExtra to talk. Currently, they (tablet/PC/Q share the same SSID as everything else on my network using 2.4Ghz, but the same SSID also incorporates 5Ghz. So wondering whether creating a new SSID on just 2.4Ghz just for SkyQ and the devices which need to talk to it will do the trick?

SO IVE HAD THIS PROBLEM FOR SO LONG, DONE ALL THE STEPS NETWORK ALL TICKED AND WORKING BUT STILL SAYING IT LOOKS LIKE YOU HAVE NO INTERNET CONNECTION WHEN TRYING THE APPS AND STUFF :( RESTARTED ROUTER AND SKY BOX, STILL SAYS TICK FOR CONNECTION BUT APPS WONT WORK OR CATCH UP ETC.

I’ve got skyQ box with Vodafone hub, and had drop out problems for ages. Had sky out who changed the Q box twice and even had discussions with Vodafone. Done this exercise so will see it goes now. THANKS FOR TUTORIAL 👍👍

Hi, i have other sky q boxes in other rooms that drop out do i need to do the same process for them all?

After months of connectivity issues & searching for answers (obviously Sky aren't much help) I finally stumbled across this video. I've only just changed all the settings you suggested so will write again with an update in a few days but I seriously have everything crossed..! Whether it works or not - thanks for taking the time to share this info & make this video...

Ok so far, but why put in 8888

Great Video 👍 Subscribe for Friend 😀 and Drone Brothers ✌️

Thank you so much...this issue has been driving all of us in the house crazy for the past few weeks. Now it is sorted. Thanks again

Hello My sky q mini x 3 keep disconnecting from the main 2tb box

Had this problem for a while now, went through your steps connected to the the internet, but home screen still shows not connected when i am connected you can go on netfix but not demand or catch up. Reverted back to orignal set up. Any suggestions?

I’ve tried this doesn’t work for me on Vodaphne

Absolute gentleman, worked a treat. Thank you.

Just followed your wonderful and very clear instructions, now able to get netflix and on demand without any trouble. I have a Vodafone router and Sky Q box that has been nothing but trouble for weeks.Now its working perfectly thanks to you. A massive round of applause from me.

Worked a treat,you absolute hero!

Hi Lewis, I'm having this problem with my sky q multi room box, sorry to sound thick but how do I access that vodaphone screen youre on in the vid? I don't have a laptop so can I access it via my phone on the vodaphone website? Iv not seen it before, thanks, Tom