12 Booking.com Hacks Every Host Should Know | Serviced Accommodation UK

[@kcgl6126]

Thank you for the tip about children rates. Brilliant. Do you still have access to guest's history when you click the name? In my extranet names were never linked and I don't see this option at all.

[@davecordnerairbnbcoach]

Glad you found it useful! Yes I still have that feature. Are you checking on your desktop? It doesn't work on phone. Another question is where are you based?

[@mohammeduddin219]

Hi Dave. Thanks for the great tips. It was really helpful. I've just started about 1 month ago. Guests don't seem to be leaving reviews. Is there anything I can do which encourages guests to leave a review? Thank you

[@davecordnerairbnbcoach]

Reach out to them and say you're a new business and you'd really appreciate it if they'd leave you a 5 star review. Explain how important reviews are to new properties and that you'll offer them a 10% discount on any future stays if they book direct.

[@mohammeduddin219]

@@davecordnerairbnbcoach Thanks Dave. I do message them, but never thought of offering them an incentive. Going to try that going forward. Thanks for your help 👍

[@NellyHaruna]

Thanks for your tips, they are helpfull. If you list 2 apartments as a group listing how to teilor automatic scheduled messages to particular apartment? Like the key box code is different for each apartment.

[@davecordnerairbnbcoach]

Thanks for watching! I don't believe in sending key safe codes in automated emails. The reason is that if a booking comes in that you are not happy with and need to cancel, the key safe code can be automatically sent to the guests before you have a chance to cancel it. This leaves you at risk.

[@kyronsadik5270]

Hi Dave. Would a group listing work for 2 different properties that are 5 mins walking distance from each other

[@davecordnerairbnbcoach]

We have done this. It does work but guests can get confused as there can only be 1 address on the listing.