1st year review and warranty claim experience

My impressions of 2023 Triumph Speed Twin 1200 after one years ownership and my experience with making a warranty claim for warped disks/rotors
2023 Speed Twin 1200
Triumph Claim Number R000031-264871 - REJECTED
#triumph #triumphwarranty

[@tnetroP]

Came for the Speed Twin content. Stayed for the flute and opera.

[@aussiewantok]

Hahaha

[@Moz42]

I hope the warranty gets sorted. A musical view of a warranty claim, cool. Ride well. Cheers

[@aussiewantok]

Tnx Moz, still raining mate... That's why I found that place, got kicked out, hahaha

[@Tricky1159]

Hi Nick. Another Nick Here, I too have a Speed Twin & about an hour ago while browsing KZbin I found your first video about the day you got yours. I immediately subscribed (number 600),You are good at this video lark. How could your dealer not put in a warranty claim for a warped disk? In the UK the warranty is 2 years, a Disk is not a consumable , I hope Head office "explains" to your service centre that just fitting a new Brembo disk is cheaper than a lot of bad publicity .. Sorry for the long comment but i'm very drunk on Australian Red Wine....Hic.

[@aussiewantok]

Nice one, nah Triumph Oz told me to fark off, in a nice way ;-) Tnx for sub mate

[@Nicontrast]

Nailed the guitar riff, loved it and the other music too. It is such a cool bike, I love that you own this because I would love to own one but it's not a bike I ever intend to buy. Those problems you listed - there's a few too many for my liking from a bike you've owned from new - and the idea that rotors are just "done" after 16000 is absurd, that's a joke. Glad Triumph came to the party. Loving your bike, keep the videos coming. I'm amazed that your dealership made a special guest appearance at the end of the video..

[@aussiewantok]

That is funny, I thought that egg might have worked for the dealership. I'm still arm wrestling with Triumph over the disks, it's a work in progress;-)

[@michaelarchangel1163]

Hello from South Wales {old, not new!}. A bit of a heads up for you, re warping discs. I went through two front sets on my now 20 year old Suzuki SV thou, the originals as well as a replacement pair off eBay but last time got a pair of EBC ones with HH pads that claim to have a bobbin design that inhibits warpage. Can't recall how many years they've been on now but there's no sign of the nodding dog syndrome when pulling to a halt. If you decide to keep the Triumph, give them a go. All the best to you and yours.

[@aussiewantok]

Thanks for that, I'm going to have another go at the warranty first, got a runout measuring tool so I know what the readings are before I claim again

[@KrakensGarageandAdventures]

Brilliant editing! 👌

[@cccider91]

This video is a little bit brilliant! Couldn't quite make out what you called that fella at the end as i don't speak Japanese 😎 subbed 👍

[@aussiewantok]

Haha, I called him "a very bad man", hahahaha

[@michaelmclarney1994]

In the UK we can quote the Sale of Goods Act, and another act I can't remember the name of, from 2015, which states "that goods should be of merchantable quality and fit for the purpose intended" which you could argue that the discs are your bike are not fitting that criteria. If you had done 30 000k+ maybe they would have some defence. All the best with getting resolution.👍

[@aussiewantok]

It certainly got resolved, in their favour. Triumph refused to do anything, I'm certainly not buying a new Triumph again;-) Have a great day mate

[@michaelmclarney1994]

@@aussiewantok sorry to hear that mate. I have the same feelings towards BMW and Mercedes car dealers. The BMW went in for a recall job and came out with other warning lights showing and the Mercedes went in for a rear subframe failure, which thankfully happened outside my house and not when I was driving at 70mph on the motorway the day before! That came out with the parking sensors not working and they wanted to charge me £140 for an investigation and they would put it right IF it was their fault! They allegedly found other worn parts and needed to change them as they couldn't road test my car. Shocking, and I feel like I have been rinsed for £650!

[@aussiewantok]

@@michaelmclarney1994 I totally understand where they are coming from. Once you sell it, you only want to see it when the customer is upgrading. Which makes me question the warranty. Why even bother with it?

[@michaelmclarney1994]

@@aussiewantok I would fought them over this but I'm too busy and under too much pressure to deal with it. It has cost them a customer as I was planning on buying another Merc in 3 years as this one had been so good, still sweet at 155000 miles with only consumables replaced. I would never pay for an extended warranty or buy one on a used vehicle, not worth the paper they are printed on.

[@motocomconteudo497]

I bought one 1 month ago.. first thing i struggling is the throttle lack of a bit of friction on the ride by wire system! I have a propper light/relaxed hand on the throttle..the spring if though...maintain a locked acceleration is killing me

[@aussiewantok]

That's unfortunate, mine is just normal

[@KrakensGarageandAdventures]

For the trip meters, Trip 1 I use per tank of fuel, Trip 2 I use since the last oil change. What a lovely bike, and it's good to hear you've found the right bike for you. Great job on the 1 year review.

[@aussiewantok]

Thank you, Sir

[@hachewie]

That’s exactly how I use them.

[@bruceleong9534]

Hey Nick, thanks for the great owner’s review. I’ve only got about 2000 klms on mine but no problems, touch wood. I put a decat on mine a few months ago but didn’t get a remap as the maker’s web site said not necessary. Seems to run smoother than stock, if anything. Sounds beautiful now, not too loud but noticeably fruitier. You deserve those discs replaced under warranty, good luck. BTW, the Triumph radiator guard is worth the small $.

[@aussiewantok]

Thanks for that, the radiator guard is on the list ;-)

[@hachewie]

Hopefully they will honour their warranty.

[@aussiewantok]

Dude, I'm not holding my breath....

[@markinthemoment]

I have test ridden a few bikes but when I get back on my speedy I love it even more .

[@aussiewantok]

They are great machines mate ;-)

[@alandmorley]

Had a warranty claim with my 2022 speed twin indicator switch at Pidcocks motorcycles (uk) All sorted not a problem. great video and good luck with the dinner plates.

[@aussiewantok]

Dinner plates! Hahaha, tnx

[@stanleylawson9015]

loved it

[@hachewie]

Nice musical interludes Nick.

[@mikedugdale281]

My bike ( kawasaki) is in workshop this week getting a new rotor front disc after 84,000 km. Shows what a rotor can do. That's the first of your vlogs I've watched but won't be the last . Very cool and the guy, well he's just a guy without a bike I guess !.😂

[@aussiewantok]

Yeah Nah Dude, I'm going to follow through with this. I don't want to say anymore cause "they might be watching", hahaha No one's dying, no one's ego got bruised yet, just fun and games Tnx, for dropping by

[@SquireSCA]

Dude, several of us in the states have had the left piston fracture and take out the top end while going down the road. Mine got covered under warranty, others did not and got $8k repair bills on a 1 year old bike with 3k miles on them. All 6 bikes that I know of, it was the left piston, breaking in the same part of the piston where the top ring land meets the machined valve pocket on the face of the piston. Piece comes off, smashes the valved and spark plug, and takes out the top end. BOOM. I also had the warped rotor, but they said it was normal. lol Not sure if I will buy another Triumph... Which is a shame, as I have owned 8 or 9 or them over the past 12 years...

[@aussiewantok]

Wow, I've never heard of the pistons going, that's insane I'm still quietly hoping the rotors will get replaced thought Why buy a new bike with a warranty and keep paying their mechanics to service if they don't honour their part of the deal?

[@SquireSCA]

@@aussiewantok Just a sign of the times... We live in a world where everything is disposable, or, you buy it and then pay a subscription to use it.

[@aussiewantok]

Spot on man, I was going to mention the subscription stuff in the next vid. It's going to come into the bike industry, or perhaps BMW are already onto it, heated grips will work if you subscribe, insane

[@aussiewantok]

Dude can you PM me or email me on [e-mail], I want to know more about these rejected warranty claims, I just got rejected for the disks, so I'll make my warranty vid next, tnx

[@Kippykip]

Dayum that's pretty damn cool, hopefully they fix it and don't screw you around with the warranty.

[@aussiewantok]

Hahaha, I remember you mate! OW! Tnx

[@Kippykip]

@@aussiewantok Haha yup!

[@user-io8vj2uw5s]

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