2011 to 2020 Dodge Grand Caravan, Chrysler Town & Country Instrument Cluster Replacement

A faulty instrument cluster in these vans will cause seemingly unrelated problems. Wiper blades may stay on. Headlights and parking lights may stay on. Turn signals may stop working. Brake lights may stop working.
Video includes which fuses to check and which wires to test for power.
Tools needed:
Pry tool
Phillips screwdriver
Torx T-15 driver
10mm socket and ratchet

[@charlenedunn2686]

Thank you for the video! I went step by step and replaced my 2012 Dodge Caravan. My husband freaked out when he came home and seen the dash apart. Most women don’t do this stuff I know. I’m not most women though. Being able to pause the video and follow your lead was a peace of cake. Thank you!

[@redneckoriental]

You're awesome! Next, week he's going to come home to you in the garage, beer in one hand and welding torch in the other. "Stop staring. Hurry inside and make me some dinner boy!"

[@alexeymarkov8675]

I think you should make your own video, Charlene!

[@drbogo321]

Thanks much for the very informative and detailed video. I especially liked the addition of the tool sizes needed at each point of disassembly/assembly.

[@jimrockfish1875]

Maybe the most helpful succinct video on KZbin. Thanks!!

[@jamesmalone4647]

Thank you so much for this. There is a foul stench coming from somewhere in my van and this helps me get to where I believe it it. Very informative

[@realdeals6253]

Thanks for taking the time to do this it helped a lot while changing my dash panel/airbag

[@albarino6]

Thank you very much for making this video! Very detailed. It made it a whole lot easier to remove and replace the WIN module on my 2014 Chrysler town and country.

[@redneckoriental]

Cool. Glad it helped.

[@claytoneickhoff2108]

Going to have to do this myself as well.

[@zabdielhernandez3234]

Excellent video. Thanks to this video I was able to repair my Town Country 2012. Regards

[@M3rsh]

Very helpful! For those doing this on a town and country the USB port in the glove box slides down! I pulled on it and broke the tabs. learn from others mistakes

[@god1st535]

Same thing here

[@sunnysss2489]

Holy shit Dodge engineers could you have made this any harder holy shit

[@shannonlockhart4965]

hah...agreed. All I want to do is install the sun senor in the center dash and I think I gotta take the whole thing apart!

[@bmmeatoga]

thank you for this video, it is exactly what is happening with my 2011 Dodge Grand Caravan, plus a short somewhere.

[@bengittus1836]

Thank you for the informative video, it was very helpful in the replacement of my caravan gauge cluster!

[@redneckoriental]

Wonderful! Thank you for taking the time to leave a comment.

[@phillip2446]

how did you program it to get the proper mileage on the odometer?

[@jocago80]

Hey Guys, this video was re-great for me. Only differs two screws T15 under the steering of the vehicle in my Town and Country 2014… Thank you, thank you, thank you…

[@Udvaros]

Thank you for the uploading, without that I couldn't change the 1 pc faulty led in the tachometer of my 2011 Grand Caravan... Only one remark, at 1:12 before prying the decoration between the two glove compartments you should loose 3 screws in the bottom of the upper compartment, under the rubber insert, after it it is very easy to take it off.

[@dogpig7683]

Glad the video came in handy for you. I remember noticing it was much easier going in than I though it should be when it came out. Now I see why.

[@dicap71]

Muchas gracias, amigo fue de mucha ayuda tu video, saludos.

[@AreckiOnTop]

I was thinking of replacing bulbs to slightly change color of the gauges but if that’s what it takes then I think I’ll pass. Only if necessary. Btw, the issues you are describing caused by faulty cluster are probably often misdiagnosed with faulty TIPM, for which these vehicles are famous.

[@redneckoriental]

You are correct about the TIPM. In fact, this one did have a faulty TIPM that caused some of the problems. The customer let it persist until more problems started showing. The TIPM was replaced, resolving some of the issues. Then the cluster took care of the remaining ones.

[@treyduval5399]

Thank you 🙏 for the video…replaced my cluster today with a VIC one…just need to find where the compass module is so I have compass settings!

[@phillip2446]

what is a VIC?

[@phillip2446]

did you put a EVIC into one that did not have one originally? did it work properly? did the model years match? any problems occur? i am trying to do this too but no service department can tell me if it will work or not. thanks

[@futurenap]

I appreciate you gathering information and symptoms of a bad instrument together. I was having all of those but brake light issues. Cannot confirm but it seems like my grand caravan would start acting up after a drastic temperature change or low temps below 60 degrees. At first I was able to unplug the battery and reset the system but overtime every time I would find a solution it would only work shortly. Almost like a dreadful version of bop-it.. The last few months of troubleshooting have been unsuccessful even after reading plenty of documents, watching videos and discussion with others at dealerships. I tried EVERYTHING 😅 You put it to action for us DGC owners going through the possessed car issues and provided a solid solution. I purchased an exact match to my cluster, installed and everything works now. Thank you!

[@redneckoriental]

I, too, was surprised at how Chrysler tied all those functions into the instrument cluster. It just adds another variable to the already unconventional electronics on these cars. First, let's run it all through this mysterious and problematic TIPM. Then muddy it some more by running through the cluster. Even wiring diagrams, won't help much with diagnosing related problems because modules like the TIPM and cluster are just shown as an empty boxes. The schematic may as well be a big fat question mark.

[@earlparker1800]

You do not have to remove anything past the radio cover only remove the top 2 screws under folding tabs on top of radio trim. None of the dash on the passengers side needed to be removed.

[@newmarkettruckandautoservi7650]

Thanks for the video. Customer with same wipers, dash lights etc, we replaced the cluster with a used one and it lasted 5 min. Should I go for the tipm or do you think its a 2nd bad cluster? Thanks, Jay.

[@kararrkararr8580]

Thank you for the video 😢

[@user-hr3sl8hx6n]

Thank you for sharing

[@manuelcanales1471]

Excent thank you very good information

[@julianidarraga492]

DIOS TE BENDIGA PAPA EXELENTE VIDEO

[@phillip2446]

that was alot of work. now i am freaked out. i think i will hire someone to do it for me now

[@daowner89]

Just did this same swap got a new dash programmed from dodge on a 2011 everything working other then fuel gauge and can't access the menu via step and reset buttons. Any idea?

[@Pipeline-surfer1]

Great video, got to do mine next weekend, about how long time wise did it take you to do the whole job ? I need to know how many beer's to get.

[@moocow2529]

Hi. I'm sorry for the late reply. I'm sure you already took care of it. It took me 5 or 6 hours. But I had no guide on how to do it and I was set up lighting and the camera to make the video. I think it can be done in 4 hours or less.

[@18436Melissa]

Ay, What about the CAN-Bus lines? I’m trying to test that outside the car but it’s not letting me.

[@coreyralphs4081]

Dose the new instrument cluster need to be programmed for the grand caravan?

[@treyduval5399]

I am late to the party on this comment list as this video is two years old.! I’m wondering if I have to take the whole dash apart to replace my sun sensor (right in the middle of the dash by middle speaker). I’d appreciate anyone responding if they have done this, thank you!

[@jeslyn.l]

how’d did you get the whole top off on the passenger side at 3:10? it’s like mine is stuck somewhere

[@svbosshog]

Here it is

[@remilouhannigan2370]

Or you can remove the side panel next to the drivers side door and stick your hand in there to reach the cluster, I’m a lady so I have pretty small hands. I only watched the video to find the location of the cluster. But good job 👍

[@SS-U23]

Did you install a used cluster? If so, do you have to do any programing or coding? Thank you for the great video! 👍👍👍

[@redneckoriental]

Yes. It's a used cluster. The odometer will be incorrect. Customer didn't care. You can have them programmed. There are services out there that can do "odometer correction". Otherwise, in California you can make "True mileage unknown" on the title when you sell it.

[@BEandME2020]

I will never look at my 2016 Town and Country again Haha!😂🤣🤣

[@muna697]

very informative . thank you so much.

[@dreamstory866]

Thank you for sharing! I have question , my is 2012 caravan ,, I just bought the used one (2012 ) from eBay , could it need programming or put it on and it will work ?

[@redneckoriental]

There is no programming needed. As long as it looks like yours, it will work.

[@dreamstory866]

@@redneckoriental really. Thank you

[@phillip2446]

dont you need to program it with the corrct mileage? @@redneckoriental

[@user-jl1bs6vj8n]

If I replace a Canadian basic KMS cluster without EVIC with a US one in miles and MPH, would that work? Thank you

[@phillip2446]

i am curious too.

[@matthewhufnagel8680]

did you use a new cluster or used cluster ?

[@D3SiSouLja]

Is the mileage on these vehicles stored in the BCM? Or does the new cluster need to be programmed? I'm asking because I can't remember my last odometer reading.

[@redneckoriental]

The odometer reading is stored in the cluster. If you want the odometer correct, you'll need to have the cluster programmed.

[@phillip2446]

can you reprogram a used cluster with the proper mileage ?@@redneckoriental

[@jocago80]

Can be done with a normal car scanner or what other tool required? Thank you.

[@piotresse9748]

1:10 - You also have to unscrew 3 screws to the bottom of that case. Otherwise Youll break this.

[@brianturner4382]

Did you have to have the cluster programmed to your vin?

[@redneckoriental]

It's plug-and-play. No programming needed unless you you want to correct the odometer. The odometer reading will be different from your original reading.

[@brianturner4382]

@@redneckoriental thank you

[@phillip2446]

can the local dealership program the odometer with the proper mileage reading? @@redneckoriental

[@r33l007]

So it's plug and play ?? No flashing 👍

[@redneckoriental]

Instrument clusters don't require any programming unless you want to change the odometer reading.

[@enterprise59]

O M G.. So, we have a "hole" / crack in the RPM gauge side of those main gauge covers. Here I thought it'd be an easy job to pull off that cluster to replace MASK LENS cover.. YEAH I'll pass! lol Maybe I'll find a way to fill the hole in instead.

[@redneckoriental]

Yes, it's a crap ton of work. I went into thinking 30 minute job, like most vehicles. I wanted to cry when I realized how much work it would be.

[@sairaju4893]

How come you're father knows all the repair work? What he do?

[@redneckoriental]

I used to own some auto repair shops. Now, I have a fleet service. We repair trucks and heavy equipment.

[@sairaju4893]

@@redneckoriental your kid's are doing great Job. They are editing like pro.. Keep posting. 🍇

[@AliAli-xu4cv]

great stuff man... please show us your MV's taillight, and how to make it.!

[@rikmiles6531]

Could of been a better video if you spoke some instructions instead of text

[@redneckoriental]

Here are some written instructions... Step 1: remove dashboard. Step 2: Replace cluster. Step 3: Reinstall dashboard. I dunno, I'd rather see how it's done than hear some guy flap his jaw.

[@earlparker1800]

Dude why would you take the entire dash out. Please don't do this guy's😭 bad info

[@redneckoriental]

Because Chrysler designed it this way. The alternative is breaking the dashboard. Then you'll have to buy a new dash and still have to do it this way. Why don't you make your own video to show us how you do it.

[@haydenstonehousehatt3948]

Thanks for the video. Customer with same wipers, dash lights etc, we replaced the cluster with a used one and it lasted 5 min. Should I go for the tipm or do you think its a 2nd bad cluster? Thanks, Jay.

[@earlparker1800]

You do not have to remove anything past the radio cover only remove the top 2 screws under folding tabs on top of radio trim. None of the dash on the passengers side needed to be removed.