2016 Hyundai Tuscon DCT Transmission Problem

[@johnwheeler2460]

Hey everyone! Just an update on our end, we have the same issue. We had taken the car to the dealership two times already. Our state laws say that in order to start the lemon law process you must take it in three times. Well, on this time I MADE them take it for a long drive and they were able to replicate the problem four times! It's Saturday now so it might be awhile but we may be making progress. I'll report back when we get more info.

[@SoccerSideSwiper]

John Wheeler did you ever get the answer as to what the problem was. I have the same problem and have been getting the run around. Had the software update and my car still periodically acts up when I start it up. It refuses to move forward or backwards and will only move when I restart the car but there is no error code. This is so frustrating.

[@NoName-c4y7h]

So what was it?😂

[@buildingrome]

This was happening to our new Hyundai Tucson. We took the car to the dealer and refused to take the car home when they said it was fine... So we requested that they have a tech drive it home every night for a week. He was able to confirm that there was a problem. We then called Hyundai and filed a "lemon law claim" all while the dealership was " trying" to fix. They brought a Hyundai engineer to the dealership and he confirmed that there was no way to fix and now Hyundai is buying back our car including sales tax. We are however covering a mileage charge for the time we owned the vehicle. ( about 6k in mikes). I think it's about 10 or 20 cents a mile. Etc... Good luck to you all.

[@jessicamela_6058]

Hey can you please email me.. [e-mail] I am having the same issue and need advice with my vehicle and the course of action to take!! Thanks !

[@chaddietrick3559]

Mr. Hickely, I am having the same problem with my 2016 Hyundai Tuscon. The dealer I purchased it from and Hyundai are telling me they did not replace any cars for transmission problems under the lemon law. Can us please tell me the Dealers name.

[@FelipeAugusto1]

+Jessicamela_ I have the same issue!

[@EckRD]

You bought the wrong car for your need. DCT are meant for the highway and where traffic is minimal. This guy in the video damaged his DCT in the city for sure. DCT are racing transmission by design. Stick to normal automatic trans. These Car companies are pushing DCT to uninform buyers and they know what will happen later on.

[@Rob-ck8oy]

Did your Hyundai have a dual clutch transmission too?

[@maidenhaze]

My 2016 Tucson does the same exact thing. I actually used your video to show them when they told me it was normal and not to worry. Mine likes to do it while trying to go in reverse. Revs up to 5000-6000 rpms and doesn't move an inch. I'm worried it will catch and I will fly out of my parking spot. Anyway, Hyundai reset my transmission computer and said that everything should be fine now that it is back to factory settings. The problems started at about 4500 miles on the car. Guess we will see.

[@andrewrae3743]

Call Hyundai Consumer affairs, open a case. Dealer instructed me what to do since we need everyone with this issues to contact Hyundai.

[@teejay2615]

So are you still getting this issue? Do you recommend me to go for this model/engine with Dual Clutch Transmission??

[@waelbarr6573]

Finally was that issue from clutch or a software programming?

[@Coupydog]

I've been shopping this (as my next ride) for some time. After seeing this & other videos, plus reading reports, this is not just a problem but a MAJOR problem. A new car should not be completely disabled in middle of intersections, pulling out of toll booths, etc. Hyundai, you nd2 remedy the DCT issues, otherwise THIS IS A DEAL BREAKER for me!

[@msrednic]

Just a friendly tip for you, don't ever buy the first year of a new model or redesign. Let them work out the kinks........

[@TFD1982]

Agnostic Realist 2016 was the first year redesign

[@erickimmy1493]

Yeah I'm learning that the hard way right now....2005 Hyundai Tucson. Slipping really bad in all gears. Can only use the manual part. I'm genuinely disappointed

[@lakeatman504]

What years do you recommend after the new model/design come out. I really like the Tucson , should I get 2017 or 2018 because I was looking at 2019 and the price is kind over my budget

[@synthmechanix]

@@erickimmy1493 2005 used a regular automatic transmission.

[@whatsindansgarage2542]

The problem is the CVT and not the first year model. There won't be any issue if it is a traditional gear box. It is a slippage problem and gears will never do that.

[@SmartEarthSprinklersAustin]

I had this very same issue. I took it in several times. Once threatening to file a lemon law suit Hyundai sent engineers the the dealer. I even called the manufacturer in Alabama. They were shocked to hear from a actual customer. The issue was resolved with a Simple computer update. My car was just as bad as the one in the video. Because I was concerned about the potential wear and tear already caused by the problem, Hyundai gave me the Plaitnum Bumper to bumper warranty for 120k miles. My car was only 1 month old when the issue started. We did get a recall letter in the mail about this later on, so there is definitely a update out there. Best of luck.

[@amyj331]

Smart Earth Sprinklers how is yours doing after the fix? I’m looking at a used one and I want to know if it can be fixed and if it’s worth buying. Thanks!

[@johnnybman7125]

ITS USER ERROR, YOU DO NOT UNDERSTAND YOUR TRANNY, THIS STUFF WILL HAPPEN IF YOU INCH IN TRAFFIC, DO ALLOT OF CLOSE STOP AND GO OR TAKE OFF TOO FAST IN MORNING IF TRANNY DID NOT WARM UP...... ITS A MANUAL THAT THE COMPUTER SHIFTS!!!!! ALL MANUAL RULES APPLY TO THIS TRANNY, WHILE DRIVING IN TRAFFIC ALLOW GAPS LIKE 2-3 CARS THEN GIVE SOME GAS, DON'T INCH IN TRAFFIC, IN MORNING LET TEMP GET UP TO NORMAL TEMP AND DRIVE LIGHTLY FOR 15 MINUTES ALLOWING DCT TO WARM UP AND YOUR TURBO....... SO SICK OF THESE VIDEOS AND COMMENTS ON PEOPLE THAT DO NOT UNDERSTAND THEIR DCT IS A AUTOMATED MANUAL AND A TURBO , YOU CAN NOT EXPECT IN TO BEHAVE LIKE A TRADITIONAL AUTOMATIC WITH A torque converter IT IS NOT, I HAVE A 16 DCT VELOSTER FOR 3 YEARS, I HAD SOME OF THESE PROBLEMS FOR FIRST 2 WEEKS, THEN I BROUGHT TO DEALERSHIP THEN SAID TRANNY IS FINE, I DID RESEARCH ON THE DCT TRANNY AND FOUND THE WAY I WAS DRIVING WAS CAUSING THE PROBLEMS, I STOPPED, I TREATED THE CAR WITH THE SAME RULES AND A MANUAL TRANNY SINCE THAT IS WHAT IT IS, THEN THE PROBLEMS WENT AWAY 3 YEARS LATER IT NEVER HAPPENS BECAUSE AGAIN.... IT IS USER ERROR ON PEOPLE WHO DO NOT UNDERSTAND THERE TRANSMISSION!!!!!!!!!!!

[@ahmedmakki2012]

@@johnnybman7125 yea but this is not sport car in a race this is regular car need to work perfect with any driver with any driving mood so the manufacture need to replace this dct or upgrade it like V.W to wet dct or upgrade it like Q-200 from V.W it's a dry one like Hunyadi but they upgrade it and fix it in 2018

[@johnnybman7125]

@@ahmedmakki2012 I does not matter that it is not a sports car, it is like someone with a 6 speed manual in a toyota yaris, they still have to follow the same rules of a 6 speed manual of someone in a muscle car or sports car, it is the same with this DCT, it has pros and cons but all transmissions do, there are allot of videos out there they tell you the things you should not do in a DCT like kzbin.info/www/bejne/jWWVq6Z8js-NrK8 the VW 6 speed DSG has the same issues, i have allot of friends with GTI, and my friend is the one with the GTI is the one that told me to stop inching in traffic, then i did my research, if you want to just jump in a car and just drive it and drive they way you want then get a torque converter transmission, the problem is when your at dealer ship they just call in an Automatic when in fact it is a Automated MANUAL transmission, so a DCT in a sports car or an eco car it does not matter, just like a manual. I am not sure way no one listens of have the 7 speed DCT in my veloster turbo for almost 4 years with 70,000k miles and since i drive it with the same rules of a manual I HAVE NO PROBLEMS, i am not sure why someone don't understand that they keep bringing back to hyundai, they even put a new tranny in and in months later the same issues are back. Yes the DCT is flawed but there is certain things to avoid and you wont have any problems

[@andreasaulnier4981]

I am having a very similar issue with my 2016 Tucson 1.6T AWD. It has happened three times now, always while driving 80-100km. Very dangerous problem. Did not happen during the first 6000kms of ownership, just started recently. Thanks for the video. It may help Hyundai diagnose and hopefully fix our transmission problems. Mine is in for service today for this very reason.

[@michellea7723]

+Andrea Saulnier did they fix it?

[@andreasaulnier4981]

+MIcky P No, not yet. They did try replacing a chafed wire in the area of the battery and air box but that did not work. It's still has the free rev/loss of power issue. It is back at the dealership again, they gave me a loaner vehicle for now. Obviously I do not want to drive my Tucson the way it is, potentially very dangerous.

[@andreasaulnier4981]

+MIcky P They have replaced the actuator for the clutch (same part as Philip Archer mentioned). They were able to hook it up to diagnostic while the issue was occurring in order to get a code. I have had it back for a day - so far, so good!

[@andreasaulnier4981]

+Michelle A Yes, they replaced the entire transmission about 5 months ago. It needed one adjustment in programming during those months due to hesitation. Changing the transmission seems to have fixed the issue. I will never be comfortable driving my vehicle though.

[@caseycromer9829]

This exact same issue occurred with my 2016 Tucson. Hopefully this video can help diagnose the issue. Thank you!

[@mybrokenhyundai4124]

+Casey Cromer Good luck! I hope this helps others. There are several people reporting this same issue at the Hyundai Forums website. www.hyundai-forums.com/2016-tucson-ix35-models/454074-dangerous-horrible-dct.html www.hyundai-forums.com/2016-tucson-ix35-models/447537-no-power-stuck-middle-gear-no-manual-mode.html www.hyundai-forums.com/2016-tucson-ix35-models/441137-cold-weather-driving.html

[@Paul2.4T]

Yo a bit late but either the clutch isn't grabbing or its done, TCM problem regardless

[@dawnhaigh309]

This is exactly what is happening to my new 2016 Tuscon 1.6 Turbo - Sport. Took it to the dealership today and they stated that this is normal for the duel clutch - states that road test feels like every other Duel Clutch he has driven. I don't think so - thanks for your information I will be informing my dealer tomorrow that they need to take a closer look. I will also be filing a claim Hyundai Consumer Affairs and researching MA Lemon laws.

[@gretaw.5048]

So glad I found all the other complaints. I own a 2016 Tuscon as well and its getting so bad that now when I back out of some driveways it clicks, shakes violently, and almost shuts off. Ive had it stop in a busy intersection and its embarrassing when I have family or friends riding with me. Not to mention I feel like im in a Final Destination movie. Terrifying!!! Love how they say the computer reprogramming is supposed to fix the issue. 2 years later, its worse then ever!!!!!

[@chris_allupinya5613]

Have you received the class action lawsuit letter yet? My car has done everything you just mentioned since I bought it and always knew the tranny was crap.

[@RatherBSkillinMAGA]

@@chris_allupinya5613 how do we go about getting this letter? What have you done to improve your situation?

[@chris_allupinya5613]

@@RatherBSkillinMAGA I'm not too sure. I received it in the mail. You can maybe inquire Hyundai? I just took my car into the shop to get the ECU update and it greatly improved my car. I'm still going to file a claim tho for future security of the tranny

[@Paul2.4T]

Assuming the tcm has a similar logic to dsg, The torque relationship between two clutches can be deduced. When the CH(clutch 1) temperature increases to the safety value, it should be disengaged and CL (clutch 2) is applied again. During the entire creeping process, two clutches repeat this procedure alternately. However, when the temperature of the following on-coming clutch is over 245C, the transmission control unit should produce a signal to alert and suggest the driver to stop creeping and cool the clutch system. Then the creeping process ends. It appears as though the tcm is allowing the clutches to produce excessive heat.

[@thurules]

Did you face similar issue in DCT?

[@runforit420]

What a surprise - Hyundai now no longer offers the DCT in the Tucson as of 2019 in North America.

[@synthmechanix]

The Tucson is too heavy of a vehicle for DCT that is why it is no longer offered.

[@runforit420]

David Parker I guess in 2016 the Tucson wasn’t as heavy??? The basic structure hasn’t changed since 2016 so I don’t think weight had anything to do with why the DCT was no longer available in the Tucson. It’s more likely the issue was drivability and garbage like what happened in this video happening far too often.

[@synthmechanix]

runforit420 The weight of the car and software for the shift points was a contributing factor. In manual mode they would shift and move the vehicle fine. The DCT is a good design just not for the Tucson. The DCT excels in a sport car configuration. The 17+ Elantra Sport and N Line are on point with VW DSG. I am a Platinum Master Hyundai/Genesis tech as well. Seen a lot a Tucson software updates correct the issues and have seen it where we had to replace the DCT and TCU and perform a specific update for the replacement.

[@runforit420]

David Parker Fair points. Even VW refrains from putting a DSG in its crossovers in North America. Is the Hyundai/Kia hybrid DCT similar to what’s in the Elantra Sport btw, obviously without the electric motor which I have heard is integrated into the transmission. The Ford DCT PowerShift is absolute garbage.

[@synthmechanix]

runforit420 The DCT in the Ioniq doesn’t even feel like one. The other master tech has one and he loves it. He tells me you would even know it was DCT unless he told you.

[@nothing42624]

your clucth lining 🔥 bro!

[@CurramberoNY]

I WAS JUST ABOUT TO BUY THIS CAR BUT THANK GOD I FOUND THIS PROBLEM.. FUNNY THING IS THAT I WENT TO A HYUNDAI DEALER HERE IN NYC AND ASKED THEM ABOUT THIS DCT ISSUE AND THEY SAID THEY NEVER HEARD OF ANYTHING LIKE THIS OR HAD COMPLAINTS.. SHOWED THEM THIS VIDEO AND THEY SAID THAT EVERY CAR IN THE WORLD COULD HAVE A PROBLEM THAT THERE'S NO NEED TO GENERALIZE...

[@tastyorange]

LOL... you expect to get expert advice, knowledge or honesty from a car salesman or dealership? hahaha

[@deezedayz]

I have a Ford Fiesta with a DCT and that car has been to the shop every few months with transmission issues, recalls, software updates, etc., and it still does the same exact thing. Now, my transmission is making a whining, scraping and clunking noise and I'm preparing to take my car to the dealer, once again, for them to work on my transmission. Unfortunately, I don't have the money to trade the car in now, but when I am able to trade it in, I'm getting a Toyota or a Honda. I have been a life-long Ford owner, but this car has shaken my trust in both Ford and any vehicle equipped with a dual clutch transmission.

[@edwardmoody4253]

do your self a favor and buy the toyota, honda's cvt transmissions suck as also!

[@alexandermbahtiar286]

Same problem with Ford Fiesta and Ecosport 2012-2017. Check with OBD2, crankshaft sensors effect the timing too and may exhibit this kind of problem. Btw, when DCT DRY clutch is contaminated by oil in the gear box, you will have this exact problem also. 😀

[@LeboAxton]

I don't think, that it is a temperature probleom. I had the same effect with a brandneu i30cw. The fault was a connector between gearbox and motor control unit. This connector had a loose connection. After it has been stucked together in the right way, it works pretty well. Now the car as about 14000 km without any problem-.

[@runforit420]

Same problems with the Ford DPS6 - but why is everyone so quick to bash Ford on using DCTs in the Fiesta and Focus when the same thing happens in a Hyundai? At least Ford now pays to fix EVERYTHING associated with normal driving with the DPS6 failures on 2011-2012 models that have the most problems.

[@tetebbb3536]

runforit420 no they don't I had to rid of my Focus for a Cruze check my channel

[@mybrokenhyundai4124]

Here are other videos of similar problems for other people: kzbin.info/www/bejne/gHSXc5icZqimrsU kzbin.info/www/bejne/ZnzNpneDi6yalas Go check these out!!!

[@teejay2615]

so do you often got this issue or very rarely? how you fixed it? What dealership said to you when you mentioned them? any fix for that? Do you recommend me to go for this model/engine with Dual Clutch Transmission??

[@susieq7981]

Hey have you gotten the software Upgrade that was released in Aug 2016 ? it has resolved all my transmission issues.

[@susieq7981]

yes i would recommend this vehicle!! But you must make sure it has software update on the transmission....I love my 2016 Hyundai Tucson Limited Ultimate (1.6 Turbo with Dual Clutch Transmission)

[@delibrain916]

ok my sonata has been acting up recently so im very upset car in dealer now, hope its just an update but if thats the case why would they not tell us ?? starting to think this will be my last hyundai

[@mlh5012]

Same thing has happened with my brand new 2016 Tuscon. Its in the shop now and they can't figure out the problem. They say I am the first case of this issue. Thanks for posting this, now maybe we will get some answers. Its frightening, I don't even want the car anymore!

[@c.matusevich1881]

+Matt Haywood how many miles. it seems to start around 5000 miles.

[@cierawalters98]

Tell them to look at the actuator in your clutch/transmission!!! My 2015 Sonata is in the shop for this same issue and that's what mine was, I have the ECO Turbo and it is the DCT. That's why they said I have the problem

[@cierawalters98]

+C. Matusevich whenever I bought my 2015 Sonata Eco-Turbo DCT it only had 4400 and it had a weird hesitation on take off and then would want to take off. I took it to Hyundai the next business day after I bought it and they said it's just my DCT working and now at 13,000 miles it's in the shop for this problem and now they're saying that the hesitation I was feeling was actually part of the problem. Hmm, can't help but say I TOLD YOU SO. Lol

[@tonimorris2125]

My problem also began right after the 5000 miles mark but also when I took it for the oil change they did a "Software Update" and I have had problems since that ...

[@cierawalters98]

+toni morris have them check your assy-clutch! I got my car back today and that's what my problem was and what everyone else's seem to have been too. My car drives so so much better now! Even more in love with it lol

[@mav7542]

Thank you so much for posting it. Very helpful. I was ready to go the one of the local hyundai dealers to place an order for a 2016 Tucson. I was ready to give Hyundai a second chance after my poor experience with the 2007 Hyundai Santa Fe (alternator damaged by oil leaking at 40K, steering pump gave up on highway, transmission fluid leaking after servicing transmission at dealer, windows very moist lately and they can't figure a solution). My wife just wants to spend some money on a Japanese car, but I think it may be a waste of money if I can get a decent car for a lower price. Now I think I will have a reason to listen to her. Problem is that most of "Japanese" cars are made in mexico, USA or Canada. I havd the hope thata a Korean made Hyundai would be better. Losing any hopes now :(

[@Karl_Ransseier]

Hi there, I have the same problem with the DCT in T-GDI 1.6 Tucson. In the beginning there was the same behaviour like your discription and after 3 weeks the DCT manged only the the 2nd, 4th and 6th gear. Now my car is the 3rd week in the shop and they couldn't find the error. The goog thing is that I've a replacement Tucson wit 185 Diesel HP and a "reel" automatic clutch.

[@c.matusevich1881]

+Karl Ranseier how many miles on the problem tucson?

[@Karl_Ransseier]

+C. Matusevich The problem starts at 6500 Miles. Today I got my car back from the hyundai shop and the failure was a defect in the hydaulic control system for the DCT. Now everything works fine and perfect..

[@rondhole]

No matter who make the car, ALL Dual Clutch Transmission is designed to be worn out at certain point and need clutch replacement like Manual Transmission.

[@rachaelwarlond4567]

This problem has been rectified with the release of the 7 speed DCT. Regardless, don't drive a DCT like a torque converter type automatic. They are completely different. Continuously edging forward in traffic will, in time, kill any DCT. Use Hyundai's Auto Hold function in assisting you to not edge forward.

[@johnnybman7125]

thank you!!!! Someone that understands that this is a manual transmission with no torque converter with two clutches that the computer shifts and understands that this problem is user error not understanding that they are in fact driving a manual and are causing the problem!!

[@rachaelwarlond4567]

@@johnnybman7125 - In all honesty, Hyundai did have a problem with their DCTs, although certainly not as bad as Ford's Powershift and probably not as bad as VW's DSG either. The 6-speed had its issues and then the early 7-speed had some minor issues as well, although, as you pointed out, most of it was caused by humans not realising or understanding that they were actually driving a DCT and to alter their driving style accordingly. I have owned an i30 SR Premium (1.6 turbo with 7-speed DCT) and one of the first things I did before I purchased it was to research what I was getting myself into - and, of course, how to drive a DCT properly, i.e., just because a DCT will edge forward in traffic, definitely doesn't mean that you should. Unfortunately, most owners don't know the few simple rules to follow. Meanwhile, I've had no problems whatsoever and am enjoying the lightning fast gear changes, fabulous fuel economy, fantastic performance and all this without the slipping of a torque converter type transmission. The steering wheel shift paddles add to the fun of driving this amazing little car (which is almost as quick as a Golf GTI, but, in Australia the GTI is about $10,000 dearer!).

[@eladbari]

@@rachaelwarlond4567 Hey Rachel! I also have an i30 2016, and wanted to ask you: 1. So, besides trying to avoid quick padding on gas+break when in traffic , and taking it easy/slowly, when pressing gas going uphill, what are your main suggestions for driving rules for DCT drivers? 2. And, btw, where is that "Auto Hold" button in this car? I'ts not near the transmission handle :\

[@rachaelwarlond4567]

@@eladbari - You can take off fast, although until the clutch is fully engaged, they are slightly slower than a conventional auto with similar engine output, however, once the clutch is fully engaged they are absolutely quicker than a conventional auto. Of course, taking off fast will result in similar wear characteristics to the clutch in a manual transmission - still, there is no problem doing this. It's more creeping forward in traffic that is the killer for a DCT. It's also worthwhile mentioning that a DCT gearbox only really slips when taking off from a stationary position, i.e., if your car is moving and changing gears (up or down), clutch slip is pretty much minimal or not at all. I suppose the best thing to remember is that you need to keep heat build-up to a minimum and in a DCT transmission, that's principally caused by clutch slipping. If you are starting off from traffic lights on a steep hill, remain stationary, i.e., no creeping forward, until the lights change. When they do change, accelerate. It's also important to note that in Hyundai's 7-speed DCT 1st gear is very very low and it's very low for a reason - to minimise clutch slip. This means that you only need to be going a little faster that a brisk walking pace before the clutch is fully engaged in first gear. Bear in mind that everything I've mentioned with taking off from a stationary position also applies to reversing as well. My i30 does have an "Auto Hold" button just behind the electric brake lever in between the front seats. I'm not sure whether the 2016 version has the same facilities. Still, even if yours doesn't have this feature, you can mimic its function simply by keeping your foot on the brake when stationary. I suppose that many people would also not know that when a car with a DCT is stationary with your foot on the brake and the shift lever is in "R" or "D", the gearbox automatically shifts to neutral, unlike a torque converter auto, which is either in reverse or first gear. Knowing this might help people understand why they shouldn't inch forward with a DCT simply because it forces the first gear clutch (or reverse gear clutch if in "R") to engage, and hence, slip until the car is going fast enough for the gear to be fully engaged. So, DCTs are more complicated than a moonshot and are very clever from an engineering point of view, so they are certainly not sh*t, although I can certainly understand why people who have had trouble with their DCT think so. As a side note, a dry clutch DCT (which is what Hyundai uses) is much better than VW's DSG wet clutch. It may not be quite as smooth in some driving scenarios, but it is much quicker to change gears. In other words, Hyundai's DCT is a much sportier driving experience. BTW, I've driven both and I absolutely love the lightning speed of Hyundai's DCT compared to VW's DSG (DSG stands for Direkt-Schalt-Getriebe or direct shift gearbox). Refer to this KZbin video. This guy is fabulous. Start with his video called DCT for Dummies and then watch his other three videos called DCT Life (parts 1, 2 and 3). kzbin.info/www/bejne/fn2yqIxprMSHhMU I hope I've been helpful. :)

[@laurakalapp6481]

Wow this is happening to me too! And I decided to google it and see if there were any hits! I am not the only one! I have a 2016 limited 2.0 turbo Hyundai Tucson with 6600 miles. I brought the car to the dealership in Ontario, CA for an oil change and mentioned the transmission was "acting up" and the told me this was how the car drives. Now I am nervous at red lights because I'm worried the car won't accelerate. This has happened to me 3x so far. I am making another appt. with the dealer tomorrow with this video in hand for evidence. I am bummed because I love this car but now am stressed out when I drive!

[@mmendez9484]

thank you for making me saving money. I was about to buy that suv. thank God

[@angeldemon821]

Milton Mendez dude it was a simple fix. All it needed was an update tonthe TCU. Mine had the same issue and hasnt done it ever since the update.

[@FromUpNorth9345]

2017 and newer Hyundai Tucson models are a massive improvement.

[@jamesdipiero3606]

My wife just experienced the same thing on our 2016 Tucson with 1257 miles on it. The service department told me to let it sit and cool off but it was on a tow truck before I got his message. The tow truck driver started it up and you could smell the burning right away after it had sat for over an hour. Totally unacceptable and I'll cancel my very first lease payment unless they can make some reassurances. The shifting from day one has been clumsy and rough. We will try to get out of the lease. I bought this vehicle over the CRV because it had more safety features than the CRV but this is a frightening situation for anyone to have to experience.

[@bdg0376]

I guess the Ford Focus/Fiesta DCT owners are going to have new neighbors in the hell that is DCT. We have no cookies or lube enjoy your stay!

[@David-hw5xk]

Add the VW group and Acura to that.

[@sexxday4009]

I have Ford Focus same problem sucks welcome on board my neighbor

[@cambu1816]

Have the exact same issue. Working with the engineers currently. I almost got T-Boned when pulling out because my transmission was acting like it was in neutral when I tried to make a left turn. I was told not to drive in ECO mode but still has the same issues in Regular and Sport. Hyundai needs to do something before someone gets killed.

[@supersonicfroot]

Cam Bu We test drove a Tucson recently and there's no Eco mode anymore... only Normal or Sport. maybe Eco's throttle response was too weak to get the clutch to behave properly and they locked it out for the 2017 models?

[@ruthelizabethherba8658]

No way ! My 2016 does the exact thing, but in the dealer the couldn't find anything. Thank you for posting

[@tastyorange]

Just curious... the people who have had this issue; do you drive regularly in stop and go traffic... inching along? That's what some "experts" on youtube state is the cause... but I'm not buying it.

[@EckRD]

tastyorange Its a DCT tran. Meant for the open road or race track. Stop n Go will damage the transmission. There is no problem with the DCTs, but uninformed buyers. DCTs are not meant for the city!!

[@vskoubak]

I have the same problem with my Tucson 2016, AWD 1.6 Limited. Thanks for the video as I didn't have any evidence of this until now. My car is currently at the dealership and like you said, they can't find anything wrong with it, can't recreate the problem. About a week ago I stopped at the traffic light on a red and couldn’t move from that spot when the light turned green. The car was in a Drive mode and was revving like on a racing track, but wasn’t moving. I had a long line of cars behind me and it was not just embarrassing, but really scary. My 5 year old son asked: "mama, did you forget to put the gas in?" I had to put the car in a Parking mode, then back into Driving and pushed the gas again, but it still wasn’t going anywhere. Then I put it back in Parking, turned it off completely, started it again and pushed the gas, hoping that full restart would fix the issue. There was no change in my car’s behavior even after the restart. I kept on pumping the gas pedal and after 30-40 seconds, something happened and my car finally started moving. It slooooooowly rolled over the intersection on already yellow light but it wasn’t going any faster than 5 mi/hr no matter what I tried. Then I pulled into the parking lot and turned my car off again. After this restart it was acting normally again as nothing had happened, so I was able to get to work and back. When I dropped my car at the dealership at the end of the week, they weren’t able to find any issues besides just saying that Tucsons are known for “slow gear switching issues” like the teeth not griping fast enough to switch to the next level or something like that. This is not slow switching, this is not switching at all!

[@mybrokenhyundai4124]

That is horrifying! I had a similar experience pulling out into traffic. The vehicle hung me out to dry. I had to put the hazard flashers on and traffic was bearing down. I don't trust it anymore. You are correct; it has nothing to do with gear switching. At least being in a gear, you could move forward with power.

[@HumbertoCristobal]

Mine was doing the exact same thing the dealer finally got the new update yesterday. Got it updated and wow so far so good no more lag.

[@teejay2615]

Please update again in a week if you got same issue

[@schenker786]

Any issues since you got the TCU update 2 weeks earlier? How is the driving..better than before, no hesitation..??

[@HumbertoCristobal]

+Tee Jay nope that fixed the problem now I feel like it has more power but feels great now!

[@HumbertoCristobal]

+Haroon Khan better than before no hesitation at all now it launches right away from a stop.

[@schenker786]

Thats good. Do you have US model or Canadian?

[@dr.hashimjibbar5436]

Excuse me My car ıs tucson 2016 ı. have a smaller problem Did you fix it ?

[@luc9788]

I just took my 2016 1.6T Tucson in for its initial oil change. I told them about my issues with lurching or revving and no movement, and also hammering into a higher gear. I showed them this post, and all of the comments. They drove it and verified the complaint and ordered the part no questions asked.

[@matts.4095]

What part did they order, i have a 2016 veloster turbo w/7 speed DCT, it does it once in blue moon, all i do is take foot off gas then put on again then fine, but im afraid its going to get like this video, which part did you ask them to order?? And how is it working so far?

[@luc9788]

Matthew Southard it is the clutch actuator assembly, it hasn't been installed yet. I will keep you posted.

[@matts.4095]

Great, thank you

[@nickwylie6298]

Hi Mathew, I have a veloster turbo 7 spd as well, and it's been at the dealership for over 2 weeks. Have they fixed yours??

[@matts.4095]

+Nick Wylie yes I think so they only just reset the computer but so far it's been a couple of weeks and I have had no problems but time will tell

[@stevegaskin8944]

Thanks for the video. Just wondering - it's all managed by computer. Did you try, switching off - waiting and restarting the engine?

[@aroman45]

Okay. Exact same thing happened to mine. 2016 1.6T limited fwd. They fixed it a couple of weeks later. They said it was a faulty component connected to the DCT. This was back in 2015 November. We bought ours right off the trailer in August 2015. So far transmission is working great. Couple of other issues, welcome light in door handles does not work and no solutions for it.

[@middletonkarateacademyfitn190]

They corrected my light issue. They were missing from the mirrors! I don't know if they replaced the mirrors or were able to install the light. I emailed hyundai directly and they told me many vehicles came without.

[@aroman45]

+daeMTHAFKNkim The lights or the transmission?

[@aroman45]

+daeMTHAFKNkim The control module component that controls the different drive modes. Sport, eco and normal. But mine is US spec Tucson. Also an update, had to replace the whole transmission last week cause the Tucson would vibrate while braking or at a stop. No explanation as to why, just replaced the whole tranny. Had this Tucson for a year and under 10k miles.

[@lucturcotte3155]

I think what you have there is an overheated transmission my friend. Amd probably low on fluid also

[@p12ize]

Seriously considering buying this car but videos like this is what's stopping me from going to the dealer.Any updates on what happened to your car?

[@tonimorris2125]

I had a 2013 before upgrading to the 2016 ... I had no problems with the 2013 but unfortunately have recently began having problems with the 2016 -- I believe if you get the standard version it has a different transmission which I would recommend as that seems to be the issue with mine as well as the owner in this video...

[@tetebbb3536]

yea get the standard base tanny

[@tetebbb3536]

Wildman so my American car lose warranty within the first 2 years

[@shanenewman2849]

haha your the idiot what warranty ford told me that they were not going to fix my trans in my focus which only had few thousand miles on it told me basically I was SOL read the fine print on the great American warranty states that repairs will be made if ford deems them as needing repaired meaning if we want to fix it we will if not fuck it nothing wrong supporting America but when most of the crap going in those cars is the very same shit all places use hell I worked for a overseas company and made ford parts hahah so shut the fuck up and grow up ALL CARS HAVE PROBLEMS!!!!!!!!!! don't matter what you buy

[@tonimorris2125]

They did a software update after a recall was issued and it seems to be working adequately at this time!

[@howardengleman6323]

Just occurred to me 30 minutes ago. Waiting at a light on a slight incline. Pushed accelerator engine revs and nothing. I thought I accidentally moved the shift to neutral. Nope. Tried again and just engine rev, no movement. Put in neutral and shifted back to drive and finally got going. Next intersection I had to make a left against opposing traffic and chickened out until the light changed to red. Same damn thing occurred! Could have been t-boned and whose fault would it have been? Mine since there is no owning up to the issue with Hyundai and no indication of the issue recorded by the car's computer! How many people have already had accidents due to this issue and were deemed at fault by their insurance?

[@mybrokenhyundai4124]

I am sorry to hear of your experience. Let's all keep calling attention to this issue until it is resolved.

[@michellea7723]

Took to dealer today and they kept it and gave me a loaner. Let's hope they fix it

[@philipa5568]

How is your car running since they replaced the actuater assy- clutch? Mine is still running like a dream

[@lpotterson22]

This vehicle was on my short list....now it's not....I hope you got the problem resolved....shitty thing to happen in the cold weather....

[@redditorsongs]

I had a similar problem today after I got it out of reverse. It was stuck in reverse, even though on screen indicated it was in drive and the shifter was in the drive position. I stopped and restarted the car several times, moved in and out of drive, park, and reverse several times, but still all acceleration was in reverse. After I used blue link to get a toe it finally started to accelerate forward, but only at very high RPMs like in this video. This after 5 weeks of ownership. It's absurd Hyundai could ship something like this.

[@justinhillman6770]

OMG, I was about to buy this car and this happened on our test drive on Saturday!! is Hyundai doing anything about this!?!?!?!?!??!

[@mikezak3473]

+Justin Hillman were you test driving an AWD or FWD vehicle?....thanks,...and what did the Dealer say when this occurred?

[@justinhillman6770]

+Mike Zakrzewski FWD

[@justinhillman6770]

+Mike Zakrzewski he said he wasn't sure and that he would let me know when he finds out. Guess I found out first!

[@mikezak3473]

+Justin Hillman Do a 'Google' Search on "2016 Hyundai Tucson DTC Problems", (or something like that) and a Consumer Report technician followed up and tested with a software update. He claims it corrected the hesitation, but also produced a slight rumble at 1-2 mph. Others say that it does not help much but CR did contact Hyundai and they seem to know about it now.

[@mikezak3473]

+Justin Hillman the correct Google search is "2016 hyundai tucson hesitation problem" not what I previously typed below. That search will provide the CR update

[@jorglct]

Hyundai fix it that problem? I want buy this car next month....Now I compare between Tucson, Nissan Murano and Ford Edge Sport? Thanks guys!

[@fahrevz]

bro how your car running good?

[@kevlar6123]

It's a joke! Mine does the same thing. The people at the Dealership act like I'm a nut job! They say the duel clutch is suppose to behave like that. WHAT?! This was their "gonna grab the market share Car" . They messed up and now will not acknowledge this problem. Gave me a computer software patch upgrade. REALLY? I'm going to check into the Lemon Law in Florida. I love this car but I'm not gonna have a car go from stopped to burning rubber through a crowed intersection... I almost pissed myself...

[@tetebbb3536]

your stupid didn't you see the Ford focus struggling with a dct smh

[@ronsmith4325]

"tete" shut up you halfwit. Go back to playing your video games and leave the car talk to adults.

[@mikezak3473]

Kevin,...what dealership / city in FL? Thanks.

[@johnnybman7125]

ITS USER ERROR, YOU DO NOT UNDERSTAND YOUR TRANNY, THIS STUFF WILL HAPPEN IF YOU INCH IN TRAFFIC, DO ALLOT OF CLOSE STOP AND GO OR TAKE OFF TOO FAST IN MORNING IF TRANNY DID NOT WARM UP...... ITS A MANUAL THAT THE COMPUTER SHIFTS!!!!! ALL MANUAL RULES APPLY TO THIS TRANNY, WHILE DRIVING IN TRAFFIC ALLOW GAPS LIKE 2-3 CARS THEN GIVE SOME GAS, DON'T INCH IN TRAFFIC, IN MORNING LET TEMP GET UP TO NORMAL TEMP AND DRIVE LIGHTLY FOR 15 MINUTES ALLOWING DCT TO WARM UP AND YOUR TURBO....... SO SICK OF THESE VIDEOS AND COMMENTS ON PEOPLE THAT DO NOT UNDERSTAND THEIR DCT IS A AUTOMATED MANUAL AND A TURBO , YOU CAN NOT EXPECT IN TO BEHAVE LIKE A TRADITIONAL AUTOMATIC WITH A torque converter IT IS NOT, I HAVE A 16 DCT VELOSTER FOR 3 YEARS, I HAD SOME OF THESE PROBLEMS FOR FIRST 2 WEEKS, THEN I BROUGHT TO DEALERSHIP THEN SAID TRANNY IS FINE, I DID RESEARCH ON THE DCT TRANNY AND FOUND THE WAY I WAS DRIVING WAS CAUSING THE PROBLEMS, I STOPPED, I TREATED THE CAR WITH THE SAME RULES AND A MANUAL TRANNY SINCE THAT IS WHAT IT IS, THEN THE PROBLEMS WENT AWAY 3 YEARS LATER IT NEVER HAPPENS BECAUSE AGAIN.... IT IS USER ERROR ON PEOPLE WHO DO NOT UNDERSTAND THERE TRANSMISSION!!!!!!!!!!!

[@rachaelwarlond4567]

@@johnnybman7125- Great comment. I've noticed that some people have mentioned VW with DSG and Ford with their Powershift. Both VW and Ford have underdone the R&D which is why DCTs have such a bad reputation. Hyundai, on the other hand, have put a lot of R&D into their DCTs and the 7-speed DCT mated to the 1.6 turbo is a brilliant powertrain, especially when fitted to the lighter i30 SR Premium that I own. I love the shift paddles too, especially on a twisty mountain road - fabulous fun. :) Still, the caveat here is to alter your driving habits and drive a DCT like a DCT and not like a conventional torque converter automatic. The problems they are having with their DCT will then "magically" go away - except for VW's DSG and Ford's Powersh*t - nothing can solve the problems that they have, not even by altering one's driving style!!!

[@aaronleung2732]

Looks like one of the two clutches is slipping. Not sure if it's a temperature related issue, or if one of the two clutches is faulty.

[@nickwylie6298]

2016 VELOSTER TURBO 7 SPD DCT OWNERS ---- This [major, dangerous] transmission issue also occurs in the 2016 Veloster Turbo DCT. I took my 2016 Turbo DCT to my dealership in Henderson, Nevada to tell them about this issue happening in my car multiple times, and nearly being hit twice! The service technician said that it's happening to many Tucsons, and that my Veloster was the FIRST ONE that is now sitting at the dealership awaiting repairs.... He also said the Tucsons have literally been sitting there for 3 weeks without a fix, so not sure how long mine is going to sit there... The technician also blamed it on "the car isn't designed for 'Nevada heat'", and that's the reason why the clutch is having issues engaging and constantly slipping. That is obviously not the case because this video shows its no where near being hot... and I told the tech that it happened before summer even started.

[@nickwylie6298]

My 2016 Veloster Turbo 7 speed DCT has been at the dealership for over 2 weeks now. They have not made any progress in fixing it. I have a case opened with Consumer Affairs - everyone needs to do this. However, still haven't gotten anywhere.... I just spoke to Consumer Affairs on Friday again and they had no update on the car being fixed. Is there anyone with a 2016 Veloster that's having this issue??

[@chris_allupinya5613]

@@nickwylie6298 hey guys I have issues with my transmission..it shakes lags rattles and sometimes turns off. Mine is non turbo 2016 Veloster. Did y'all receive the class action lawsuit letter in the mail.?

[@mikezak3473]

Question for the Group: Is this being reported on BOTH the AWD and FWD models or only the AWD? Thanks.

[@jimbo7635]

So far as I know, only the AWD 1.6L Turbo Limited editions (2016). They all come with the 7-Speed DCT.

[@captaincouldverc]

Easy way to tell, put in manual mode as you're driving. Shift it to the highest gear. If it displays more than 6 gears, you have a dct. Their standard auto trans is 6speeds. The hyundai dct trans has 7 or 8 gears, depending on the year. Hopefully that helps.

[@eddierotary]

I just watched your video, read all the comments and just can't understand why all your tucson does that? Seems to happen below 5k miles. Anyways i have a 2017 1.6t, right now is almost 30k miles and the only complain i really have is that when is cold shift hard for the first few miles. Other than that (knock on wood) is been pretty reliable. Idk maybe i got lucky so far.... Hopefully

[@johnnybman7125]

this video is a result of user error, not understanding that there car has a manual transmission with two clutches that the computer shifts, what cause is this is either the DCT is too cold, not warmed up properly and tried to drive it to hard before dct heated up, or by inching in traffic, which is riding the clutches and heats them up and this will happen, i have a 2016 veloster turbo DCT for 3 years with zero problems, i got some of this problem before i understood that this tranny is in fact a manual and that i was causing problem, as soon as people understand that this is not a torque converter traditional tranny and treat these tranny with the same rules as a traditional manual this problem will go away.. like i said user error and its not going by only what i read i experienced it and made adjustments, no inching in traffic, in stead let 2 car gaps happen then move foward heating dct properly not driving too hard when just start car in morning which that is also not good for turbo

[@bakarjabbar4487]

eddierotary i got the same car 2017, and im at 50k kms. You just have to understand how your vehicle works and maintain it well and transmission will never cause problems.

[@keenleongchong9992]

Mates, how not to inch in traffic if you are already stuck in a traffic jam?!

[@rondhole]

All DUAL CLUTCH transmission are not designed for long terms usage. Not at the standard of most American with over 200k miles without issues.

[@susanwoodbury6475]

I have the same problem with my 2016 Eco Tucson. I feel this is a major safety issue. I was attempting to merge on a highway and almost got hit because the engine revved but no power. The dealer said there were no codes and they drove it for 3 miles and could not replicate the problem.

[@mybrokenhyundai4124]

That is the situation exactly! The system does not detect the lack of power production, or incorrect clutch actuation, stuck actuator, or whatever this is. They act like we are crazy or don't understand DCT.

[@Bizzenn1976]

There is definitely an issue with the teams but the Rpm's dropping quickly is normal. They shift lightning quick

[@runforit420]

The only company that has mastered the dual clutch transmission is VW! Ten years ago, the DSG was shifting into neutral on highways, grinding gears, and now it seems like VW/Audi have worked out most of the bugs, but it took ten years. If Ford continues with the PowerShift, it will be another five years of sorting out the bugs before it's actually good. Same with Hyundai - by 2026 Hyundai will have figured out the problems.

[@supersonicfroot]

runforit420 Hyundai was working with former VW engineers to develop these boxes. I'm sure it will be a little quicker. also, late-model Ford Focuses have shown excellent behavior when I drive them through Zipcar. especially the upgraded transmission with a Sport/Manual instead of Low mode.

[@thurules]

@@supersonicfroot do you have any credible source which says Hyundai worked with VW engineers to develop these boxes?

[@tonimorris2125]

I am having the same exact problem with mine at this point ... The issues happen randomly on mine as well and they have not yet been able to duplicate in... I am taking it to the shop again tomorrow as yesterday in heavy traffic it refused to drive away from a light and just acted stalled out leaving me vulnerable in a very busy intersection ... By chance did they do a "Software Update" on it ?? My theory is that the software update caused the problem as I had no issues until after it was installed...

[@jeffa1841]

Same thing happened to me on July 22nd. The dealership replaced a double clutch actuator assy and a actuator assy-clutch. It ran great for three weeks and just happened again. I have a case open and I'm taking it back to the dealership. Hyundai is aware of the issue, but I'm not sure if they know what the fix is. If you do know please let me know thanks.

[@theRealAV8r]

Hyundai has released a fix for this 'no-go' bug, check this thread for more info, and of course your dealer: www.hyundai-forums.com/2016-tucson-ix35-models/454074-dangerous-horrible-dct-140.html

[@susanwoodbury6475]

I just got a call from my Hyundai service - there is a recall that was just released to fix the problem. I hope it works!

[@ccoulsonable1]

susan can you please let me know what they do. my dealer cant fibd anything wrong with mine

[@teejay2615]

Please inform us when you done with the recall fix? Let us know what they actually did/fix/change? Thanks.

[@susanwoodbury6475]

TCU update (16-01-035) recall

[@teejay2615]

So Susan did they already applied the fix(TCU update) to your vehicle? If yes then what is current status....you feel good and satisfied or still encountering same issues when stop at signal or driving in rush traffic ??

[@susanwoodbury6475]

So far so good - I don't put that many miles on so I am waiting to hear from others. My car did that not moving thing 3 times, but it had been weeks since it happened, so because it is an intermittent problem it is hard to tell.

[@Michelle-po9xy]

I have this car. I have experience delayed response if I catch the wrong gear while stopping and then trying to accelerate again quickly, you have to drive it like a manual. I’ve never experienced the issues you are seeing, hopefully never will.

[@giro1zm]

Read the user's manuals on how to drive with this gearbox, it is not a classic automatic gearbox.

[@jeffreypaprzycki3547]

You all should bring your Tucson's back and tell them to fix it or hit them up on the lemon law. Its there for a reason. Mine is currently being looked into and they cannot "recreate the problem". And diagnostics show the car has nothing wrong. Well OBVIOUSLY there is something majorly wrong. If they try to give it back to me in the same condition, and I get in an accident because of this, they will be liable. I also have a loss of power stemming from this. Mines been in for 4 days now and the clock to 15 days is ticking.

[@michellea7723]

+Jeffrey Pap what happened? did you get resolution?

[@jeffreypaprzycki3547]

+MIcky P not really. they had engineers look at it from hyundai and the updated some module. so far so good. but if it happens again, i will post it for sure. i just think the dual clutch sucks. lol

[@michellea7723]

+Jeffrey Pap mine goes to the dealer tomorrow for same issue and I am hopeful they can fix it,I am afraid to driv eit as I have to merge onto some busy highways and if the power stops (like it has ) - I am in trouble. I can't believe the govt. is not on their case about safety

[@DebMedema1]

I have the same problem with my 2016 Tuscon. Have you had any luck getting it fixed. Two different dealers have re-programed the trans but It still doesnt drive right. VERY SCARY!

[@gabrielleveneziale9247]

My 2018 Tucson is at the dealership now getting a new transmission because of this issue.

[@DicePac]

Same issue with my mothers 2016 tuscon, and now the transmission over heat light comes on! The dealership sent her instructions on how to drive!!

[@destag.selassie5402]

what was the instruction..please contact me on [e-mail]

[@jaygames1980]

This is fixed with a transmission firmware update. I don't know why dealerships haven't got the message. I have the reprogrammed in my shop though.

[@destag.selassie5402]

Do you mean the transmission problem for Tucson 2016-17 can be fixed by update the software?

[@wahidmerouani117]

Hi Friend

[@wahidmerouani117]

adlik I have the same problem can you help me? please

[@savannahnylander2171]

I have the same problem with my 2017 Tuscan. The dealership saw my videos but it’s not reading in my car at all!

[@joannestalling1942]

I have just had this problem happen to me last week in my 3.5 week old Tucson with a Dual Clutch Transmission. Did you end up getting the problem fixed?

[@Rebel_71123]

Do you have a 2017 version?

[@rustybeatty6567]

You all know DCT transmissions are duel wet clutch setup right look in your owner manual to find the place ware to add fluid to the clutch system I think on Ford’s with a DCT it’s break fluid reservoir also fills the clutch fluid reservoir part of transmission. So always check your brake fluid level regularly on Your Ford’s vehicles with a DCT transmission because you fill both from the same reservoirs from the same access reservoir cap.

[@rachaelwarlond4567]

Both the earlier 6-speed and the later 7-speed Hyundai DCTs are dry clutch. VW, Audi, Skoda and Ford use wet clutch. Both the VW Group (which includes Audi and Skoda) and Ford with their Powershift (now referred to as Powersh*t) had heaps of problems because of underdone R&D. Some Hyundai 6-speed and earlier 7-speeders did experience minor issues, but the later 7-speed (as in the 2017 i30 and Tucson) do not have these issues. Just as a matter of interest, dry clutch DCTs are quicker to shift and sportier to drive overall, especially if fitted with steering wheel paddles like my i30 SR Premium. It's a fantastic little car that's almost as quick as a Golf GTi (2.0 litre turbo vs Hyundai 1.6 litre turbo) - both are around 7 seconds from 0 to 100kph. Zero problems with my 7-speed dry clutch DCT after 60,000kms - still drives like new!!!

[@goby2000]

Just happened to my wife's 2016 1.6T Limited. Got towed to the dealer. How has your transmission been behaving? Thanks for posting. I took a video as well but I can refer to this as well. I will tell them to look at the clutch accutator. But it seems like a known issue now.

[@mikezak3473]

Jordan please keep us posted on the outcome, dealer acknowledgement and your experience. Thanks.

[@andrewrae3743]

Any outcome? All 3 of my limited Ultimates are doing the same thing?

[@goby2000]

Andrew Rae, we finally got the car back after over 3 weeks in the shop. The issue was caused be a defective Clutch Actuator. The reason it took so long was because the part was not available. A rental was provided. They actually had to strip it off a Tucson that just landed from Korea. Referencing the Hyundai forums really helped in getting it resolved quickly at the dealership.

[@philipa5568]

Mine took over 3 weeks also, but I am happy it was fixed

[@mikezak3473]

so does it sound like all 'newer' assembled Tucson's have the corrected / updated Clutch Acuator?...wonder if anyone can tell us or find out the corrected date for Final Assembly? Thanks.

[@c.matusevich1881]

so what happened? did they fix it? people on the hyundai forum were wondering as your last post was 02/20. I'm considering buying but now terrified due to all complaints. it was down between the tucson and rogue....might have to go the rogue although it sounds like if you drive in sport mode the issue goes away.

[@cierawalters98]

I loooove my 15 Hyundai Sonata with a passion. Had it 5 months and now it's in the shop for the same problem in this video. Mine didn't go away in sport mode. Really sucks. It's been in the shop a week now and I'm getting irritated with the service center. Honestly, still wouldn't have bought another car because mine has been great!

[@c.matusevich1881]

how many miles on it? i hadn't heard the issues in the sonata. it has a DCT?

[@cierawalters98]

+C. Matusevich it has 13,000 on it. Wherever I bought it the car had a weird hesitation like it wouldn't kick into gear and then it would want to take off, I took it back the next business day and they said it was my DCT working (4400 miles at that point) and I just got it back from Hyundai because my assy-clutch went out and the hesitation isn't there anymore! Car drives flawlessly now. & yes the sonata does have a DCT, but it's only in the Sonata Eco.

[@cierawalters98]

+C. Matusevich also, don't be worried about driving a Hyundai. I honestly don't know if I'll be able to get away from Hyundai now because of all of the features they offer and the styling is amazing. I love all of hyundais vehicles. Every new car will have its problems and this problem is covered by warranty. As long as you don't get an Eco model, you won't have this problem because the problem is only in the DCT transmissions.

[@jimbo7635]

Not so. The 1.6L Turbo Limited models are all equipped with the 7-speed DCTs. Those are the models generating a majority of complaints on SaferCar.gov as well as in the Hyundai Forums.

[@SevereTstormFan]

I didn't have this issue with my 16 Tucson. But I developed major oil consumption issues past 100,000. Catalytic converter got clogged from the oil and had to spend thousands of dollars replacing that. After the 2nd cat started to fail I got rid of that rolling pile of shit and got a Honda Accord.

[@michellea7723]

to my broken hyundai- have you had any success since posting this video? just looking for an update

[@stevetodd478]

Easy programming fix by the dealer resolved simular problem with mine! It was a simple matter of transferring/updating data to the trany. Shifts like a racer now!

[@mybrokenhyundai4124]

That would be nice. Another person I spoke with had to have a Clutch Actuator Assembly replaced. It was sticking or something. He said it costed approximately $3000 total, but was covered by warranty.

[@jeffreypaprzycki3547]

+Steve Todd yeah that is what i had done a couple months ago and the problem WILL come back.Count on it.

[@gabe112483]

We are having this very same problem. The car is at the dealership and we are told that they can not duplicate the problem, I am told "that's just how dct's are" I don't know what to do, I definitely don't feel safe at all making un-protected turns. Has your issue yet been resolved?

[@mybrokenhyundai4124]

I'm sorry to hear of your trouble. Please feel free to share this video. Let's help each other. This is not how DCTs are. The dealers must think we are complaining about ordinary DCT issues, such as shuddering etc. I am not happy. I feel it is unsafe.

[@mybrokenhyundai4124]

And no, mine is not fixed.

[@rjbiker66]

PLease post if your problem is fixed....

[@FerbyArisaka]

I fed up with DCT, 5 years driving car with dct is my worst experience..

[@delibrain916]

sucks my 15' sonata eco has had 0 problems knock on wood.. 23k miles so far trouble free

[@cierawalters98]

Lucky. My 2015 Eco just got out of the shop for the same problem in this video about 3ish weeks ago....guess where it's back at now for the same problem after they've already fixed it? HYUNDAI. looking at new cars tomorrow 😔

[@delibrain916]

+Ciera Walters wow hope I do not run into these issues but the car has been excellent not slightest bit of trouble with anything. I love my eco I'm feel bad you guys went through this and what to do if it did happen I have no idea

[@delibrain916]

my Korean car runs excellent... garbage ass "American chevy dealership" wanted to charge us a ridiculous interest rate, customer service was junk, cars have a very bad reliability ration and they are much more focused on just getting a sale than satisfying customer. lolol buy an American car .... Hyundai and kia are ranked 2 of the highest in jd power rialibility and quality, I have an American truck and drive American sports cars but that's as far as it goes gtfoh with that bs man

[@delibrain916]

lol obviously meant rating before touch screen changed my text but yes guess I'm sad sad fool that's why my car runs so good and gets 40 mpg will do mid 6 sec 0-60 , has 100k mile bumper to bumper warranty. Chevy has horrible reliability rating even the c7 vette is known for nothing but mechanical issues and their dealerships are a direct reflection of the manufacturer I hate to tell you bitch but yea guess I'm sad. I'll be sad on my 2 Japanese bikes my gedanken car, Korean car and American truck lololol so so sad fucking Trump supporter 😂😂😂😂

[@cierawalters98]

+delibrain916 I bought a 16 optima because my sonata kept going out :( I honestly miss my sonata so so much! Wish I would've just gotten a different trim level

[@katelyn3385]

Have you tried putting it in rice?

[@lucid360]

Were you ever able to find a resolution to your problem?

[@runforit420]

Didn't Hyundai recall all of these cars with the dry dual clutch transmission?

[@Rebel_71123]

Yep. 41,000 of them. But those were the 2016 versions. That was the first year the Tucson had the DCT.

[@runforit420]

Hopefully the 2017 and later models are much better.

[@eladbari]

@@Rebel_71123 i wonder if this problem ever occured with hyundai i30 2016....on it's dct?

[@MrSte2222]

sometimes you have to look outside of the clutch as the problem maybe its something like a brake sensor/switch thinks your stopped so dissingages the clutch hence its intermittant...... i had ford galaxy that put on the glowplug light ..... it was a faulty brake switch on the pedal... i know weired or what.

[@daman5022]

I have made 3 different attempts to rectify these issues, One dealership actually had nerve to tell me that I was driving with 2 feet and our you kidding me I grew up driving a manual transmission mission and you don't drive with 2 feet with a automatic and then they reset the computer 3 times now 2 different dealerships 1 In Ocala and other in Gainesville tired of all the run around

[@MrPangsky]

stick with the 6spd transmission lol but unfortunately the 1.6 limited doesn't come with that

[@FilAudioEquipmentChannel]

Ok as for the dealer goes "time is cash" so a dealer doesn't want to spend any extra time on an out of ordinary issue. Instead they can service a car for a known issue in an estimated standard time frame and make money. This is why they give you run arounds.

[@mariel4085]

This was only in the turbo 1.6L thought correct? Only the ones with DCT? I think it's been fixed in the 2017 model..

[@johnnybman7125]

ITS USER ERROR, YOU DO NOT UNDERSTAND YOUR TRANNY, THIS STUFF WILL HAPPEN IF YOU INCH IN TRAFFIC, DO ALLOT OF CLOSE STOP AND GO OR TAKE OFF TOO FAST IN MORNING IF TRANNY DID NOT WARM UP...... ITS A MANUAL THAT THE COMPUTER SHIFTS!!!!! ALL MANUAL RULES APPLY TO THIS TRANNY, WHILE DRIVING IN TRAFFIC ALLOW GAPS LIKE 2-3 CARS THEN GIVE SOME GAS, DON'T INCH IN TRAFFIC, IN MORNING LET TEMP GET UP TO NORMAL TEMP AND DRIVE LIGHTLY FOR 15 MINUTES ALLOWING DCT TO WARM UP AND YOUR TURBO....... SO SICK OF THESE VIDEOS AND COMMENTS ON PEOPLE THAT DO NOT UNDERSTAND THEIR DCT IS A AUTOMATED MANUAL AND A TURBO , YOU CAN NOT EXPECT IN TO BEHAVE LIKE A TRADITIONAL AUTOMATIC WITH A torque converter IT IS NOT, I HAVE A 16 DCT VELOSTER FOR 3 YEARS, I HAD SOME OF THESE PROBLEMS FOR FIRST 2 WEEKS, THEN I BROUGHT TO DEALERSHIP THEN SAID TRANNY IS FINE, I DID RESEARCH ON THE DCT TRANNY AND FOUND THE WAY I WAS DRIVING WAS CAUSING THE PROBLEMS, I STOPPED, I TREATED THE CAR WITH THE SAME RULES AND A MANUAL TRANNY SINCE THAT IS WHAT IT IS, THEN THE PROBLEMS WENT AWAY 3 YEARS LATER IT NEVER HAPPENS BECAUSE AGAIN.... IT IS USER ERROR ON PEOPLE WHO DO NOT UNDERSTAND THERE TRANSMISSION!!!!!!!!!!!

[@lkxnon]

Did you manage to fix it at your local Hyundai dealer? I was just about to order one but now I hesitate to do so...

[@msrednic]

+lkxnon Even if he got it fixed, would you even want to risk it?? I test drove the Escape, Mazda CX-5, and Toyota RAV4 this past weekend. All drove very nice and were sporty. Check them out......... In general, it's wise to stay away from the first year of a new generation. Let them work out the kinks.......

[@Peter-ti2eq]

Have that every happened to anyone with 2.0 engine? Just thinking about 2.0 tuscon but I am not sure because of all issues you guys report.

[@David-hw5xk]

The 2.0 liter uses a regular ole' hydraulic automatic transmission and not an automated manual transmission like the 1.6t, so I think the SE owners are free of these DCT teething issues.

[@hasanfulad8684]

i have a 2014 Tucson 2.0. same problem. i don't even get on the dashboard what mode the car is in (P,R,N,D) and the manual mode doesn't work at all

[@David-hw5xk]

That transmission isn't a DCT like the 2016 1.6L versions. Is your check engine light on? Are you getting all gears and no slipping? Sounds like a communications issue between the transmission and whatever causes the dash LCD to display the mode. The no manual mode thing is a bit puzzling. If that all started at the same time maybe the transmission ecu is going bad. Better get that to your dealership to be fixed before it totally goes out.

[@KlaytonHerminio]

Every DCT transmission has problems!!! Volvo and Ford with Powershift, VW with DSG, and now, I've seen problems with Mercedes 7G DCT. I had 03 cars with DCT and all had problems. From clutch slippage in a Ford Focus to a complete fail of Mechatronic Unit in Audi A1. Stay away from this type of transmission. The good old torque converter auto trans, is the way to go!

[@hotdon1]

Is it doing this on the 1.6/2.4 or both?

[@RM-ub1xd]

Listen people. The hyundai tucson is a great suv. BUT you want to stay far away from the 1.6 turbo with the dual clutch transmissions those are the headaches. The 2.0l 6 speed transmissions are the best.

[@kylepraseutsack6422]

I think need to do a recall on these transmission..this could be dangerous while driving

[@gypsymoon64]

Was wondering if you were able to resolve this? My 20-something daughter bought one of these and it's happened twice now, leaving her in bad situations. Came across this video and she said "THAT'S WHAT HAPPENED TO ME!" So I did some research and came across this forum post about a "fix" for someone else. www.hyundai-forums.com/2016-tucson-ix35-models/454074-dangerous-horrible-dct-3.html Her car was brought to the dealer today, and I'm calling them in the morning about this part mentioned in the post. Curious if yours was fixed?

[@msrednic]

+gypsymoon64 It happened TWICE?!?! If this car did it to me once, I'd fix it and move on. But if it ever happened a second time, I'd be at a Toyota, Honda, Mazda dealership getting something else.........

[@gypsymoon64]

+msrednic Last trip to the shop, they couldn't "find" anything wrong or duplicate the problem. They did a RESET on the computer that learns how you drive and uses that information to save on gas. First couple days, the transmission seemed a bit jerky - but since then it's doing fine. Unless they can pinpoint an error code or SEE if malfunctioning, getting them to do anything under warranty is a joke. Finger crossed this reset did the trick.

[@marklazaroff7213]

Are you "Cardplayer" from Hyundai Forum? If not, you have an ally.

[@susanwoodbury6475]

My dealer did the recall (TCU update) (16-01-035). Since the problem is intermittent it is hard for me to know if it fixed the problem. Please post if anyone else has success or failure with this fix.

[@dawnhaigh309]

I bought my tucson in June and it came with the Jan 2016 .recall software update and then a new one just released Aug 10, 2016. Just picked it up from the dealer. Has anyone else had this most recent update with success?

[@DebMedema1]

I had two Updates and my problem still is not fixed. 11-04-16

[@susanwoodbury6475]

So far so good for me, but I don't put that many miles on. I have my Tucson since April and only have 4,000 miles. I will be driving down to Florida about 1200 mile trip soon, so I was hoping it was fixed.

[@angeldemon821]

Susan Woodbury i have close to 20,000 moles on mine. Last update fixed the issue completely. totally different car

[@susanwoodbury6475]

I went in for an oil change 12/6 the service department said there was on update for the recall and did it at that time. I haven't had that non moving only engine revving problem, but I don't drive that many miles. Driving to Florida soon, so hoping I don't have any issues.

[@jasonsong86]

Looks like the dual clutch is not very durable.

[@rubenalonso1168]

I have a Fiat 500l 2014 and it's does the same thing. Every thing i research points to the clutch on the DCT.

[@JPetusthrottletherapy]

Philip Archer1 month ago The dealer can not find the problem beause the solenoid goes slowly and does not cause the engine light to go on until it goes completely or you get killed in an accident Reply1 DANGEROUS, HYUNDAI WE NEED A FIX PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[@josea.deleon2222]

The cool thing about electronic controlled cars is that anytime the manufacturer needs money...they can make yours fk up to bring it in🥰❤️

[@Chadillac5291]

Why do you leave the cruise on when not in use?

[@Jamespennington71]

Why not? It won't burn anything out like the old cable fed cruise controls used to do. If it's anything like my BMW, it stays "on" until I turn it off, it saves the driver preferences(mirrors, seats, climate and even cruise) in the key chip. My Prius on the other hand, makes me enable it EVERY single time I get in the car. Oh...AND won't "resume" if I've come to a complete stop.. And don't get me started on the backup beeper....

[@DebMedema1]

I've had two upgrades and fixes and my Tuscon still runs like crap. I encourge all to NOT BUY ANY HYUNDAI TUSCONS!

[@RM-ub1xd]

I'm pretty sure you have a 1.6 turbo engine with a dual clutch transmission. You are right they are crap. You should've gotten the 2.0l with the 6 speed transmission. A little research before buying would've saved you the headache mam.

[@goxyeagle8446]

Don't buy any hyundai, period!

[@johnnybman7125]

ITS USER ERROR, YOU DO NOT UNDERSTAND YOUR TRANNY, THIS STUFF WILL HAPPEN IF YOU INCH IN TRAFFIC, DO ALLOT OF CLOSE STOP AND GO OR TAKE OFF TOO FAST IN MORNING IF TRANNY DID NOT WARM UP...... ITS A MANUAL THAT THE COMPUTER SHIFTS!!!!! ALL MANUAL RULES APPLY TO THIS TRANNY, WHILE DRIVING IN TRAFFIC ALLOW GAPS LIKE 2-3 CARS THEN GIVE SOME GAS, DON'T INCH IN TRAFFIC, IN MORNING LET TEMP GET UP TO NORMAL TEMP AND DRIVE LIGHTLY FOR 15 MINUTES ALLOWING DCT TO WARM UP AND YOUR TURBO....... SO SICK OF THESE VIDEOS AND COMMENTS ON PEOPLE THAT DO NOT UNDERSTAND THEIR DCT IS A AUTOMATED MANUAL AND A TURBO , YOU CAN NOT EXPECT IN TO BEHAVE LIKE A TRADITIONAL AUTOMATIC WITH A torque converter IT IS NOT, I HAVE A 16 DCT VELOSTER FOR 3 YEARS, I HAD SOME OF THESE PROBLEMS FOR FIRST 2 WEEKS, THEN I BROUGHT TO DEALERSHIP THEN SAID TRANNY IS FINE, I DID RESEARCH ON THE DCT TRANNY AND FOUND THE WAY I WAS DRIVING WAS CAUSING THE PROBLEMS, I STOPPED, I TREATED THE CAR WITH THE SAME RULES AND A MANUAL TRANNY SINCE THAT IS WHAT IT IS, THEN THE PROBLEMS WENT AWAY 3 YEARS LATER IT NEVER HAPPENS BECAUSE AGAIN.... IT IS USER ERROR ON PEOPLE WHO DO NOT UNDERSTAND THERE TRANSMISSION!!!!!!!!!!!

[@-xYz--nk1gm]

@@goxyeagle8446 really?? I was planning to buy a hyundai i40 2016 1.7crdi but I was not sure if I want a dct or better manual

[@JDMSwervo2001]

R M Yea Hyundai’s Regular Automatics are pretty reliable. The DCT is just a trashy trans. Not just Hyundai, but every brand that uses them. Especially Ford

[@cierawalters98]

3 weeks ago, I got my car back after Hyundai fixed my assy-clutch... 3 weeks later...it went out again. So, currently my car is once again sitting at Hyundai.

[@СергейСкворцов-ю1ы]

Welcome to the DCT world (does not matter who produces them). They all have the same set of problems. And there is a strong need to know how to drive DCT.. Similar to skills you need to get before getting a car with the manual transmission. Don't think that DCT is the automatic transmission, it is manual in it's design, but operated by robot. Don't take them for urban driving.