2020-21 ford police interceptor utility & explorer issues

[@patrickandrews42069]

Great honest video. You saved me money and headaches. I was going to purchase a retired interceptor from a police auction until I saw your video.

[@prestongarvey2961]

Usually I try to steer clear of the first body style of a new model cause that’s where all the issue lies😬 I’ll stick with getting a 17-19 over a 20 for now 😅

[@danielgabriel5549]

i have been noticing that most of probs w/explorer has been with the twin turbo's civilian & FPIU's

[@hiway32]

I bought a 2020 3.3 a few months ago with 99k. It runs great. I do have the broken flex pipe. It burps coolant occasionally. Today I am getting an AWD fault. The blindspot mirrors are in a horrible location. It shifts goofy. It doesn't handle well.

[@jmc2398]

I’ve been having issues with mine. Now it says it’s over filled and when it gets to a 1/2 it will drop and say it’s on empty. When do go put fuel in it will only hold 10 gallons. Mine now has 100,00 miles on it now. So glad my department is switching to Tahoes.

[@supersport1986]

Well we haven't had issues with that yet as far as the fuel Guage but we do have a decent amount of other issues! I'm hoping our department will switch to tahoes but I guess chief said he was going to look into the dodge trucks so who knows!

[@isaacmedina6244]

Here in Connecticut our fleet of Ford explores (police interceptors) have the same issues. Unbelievable.

[@NickP7B]

Im from CT too. They seem to love em, but they are garbage

[@apolloboi775]

Thats why i like tahoes… i love how the explorers look though, sad that ford knows but “refuses” to fix the explorers/fpiu

[@HeavenlyWolf666]

It has been a recurring issue with the '20-'21 models. The drive train is absolute garbage in em. Father just got rid of his '20 Explorer Limited at ONLY 12k miles because the transmission kept jerking, and, as you said, "Unsure of what gear it's supposed to be in." He's had every body style of Explorer since the late '90s, even the lemon of a 2-door Sport, and they've all been good to him EXCEPT for the '20. He got rid of it and picked up a '22 Timberline, and THAT thing has been great, all things considered. i love the Explorer, but these particular model years were a flop.

[@danielgabriel5549]

Thank You My Brother**Thanx for being Honest**I Really Appreciate it ,,,was thinking of buying one ..Now ???

[@kentapley9315]

Chevy needs to push the Tahoes. Our sheriff dept decided to change from all except explorers to Tahoe’s. Can’t keep the Explorers out of shop. Leaves them short on vehicles. Explorers have been a nightmare

[@chilledboost1982]

The transmission is an Aisin product, the leak is in the same place as the dodge durangos , the case is porous and the fluid seeps through. (land rover had a hack fix where you fill the back housing with epoxy) We have multiple 2021 interceptor ecoboost, No issues with oil consumption. We use Schaeffer Supreme 9000 5W-30 on 12,000 mile intervals (inspections every 3000). our vehicle are not shared. the muffler stains are soot from the exhaust. we use a Whelen Core to run the trailer lighting. it is only used for pulling a small speed trailer.

[@nateleonard4909]

wrong 10r80 nothing to do with aisin

[@1949dodgejm]

Damn i don't know why im suprised, i was hooked on the futuristic looks of the 2020's been window- net shopping for the retired police units. Just drove 50 mi today to go look at one on a lot. Thats dead now. Im on my 2nd p71 180 on it. (rust killed the last one) Im only clenching my teeth at the gas pump. ⛽️ But i guess life could be a whole lot worse.. (pmt + repairs + fuel) I kinda got an inclination a couple years ago when i drove through the back of a ford dealership & saw (no lie) 6 or 7 explorer's w/all different town names on them apparently all waiting to get work done on em. Damn i thought my eyes were deceiving me .. Honestly i think this throw away economy is part of it, but i also take heed from my job for instance which is aviation related, Almost All of the old school brains of the outfit have retired. Now i see all these young faces filling the ranks with no practical experience. They have no concept why you should service a transfer case. Or why you shouldn't design a internally driven water pump. and the $$ there getting for these things you think they would put better rubber in the shocks and mount bushings Would that hurt there bottom line that much. Im gonna have to stop wearing my ford hat now Go back to ol 43 STP baby Yah! Kirk Out !!

[@michaelmadron5513]

I work in a small agency in metro Atlanta Ga. I drive a 2020 front driver side cv boot blew out plus the transmission shift violently at low speed especially low speed patrol of a neighborhood. It jars the vehicle when it downshifts

[@supersport1986]

Yeah, the cv Shaft is an issue that will continue to happen. We have a unit that has had them replaced 2 times, and I expect the other units to follow suit. The transmission shifts are terrible! I can't stand the way they shift!

[@mikena3565]

Same terrible transmission shifts from brand new. Sport mode helps a bit but you have to physically enter sport mode every time you start it. I’m confident the tranny will go before 30k I’m at 11k now and can’t stand it. It’s like the car was never fully evaluated and just released in a rush.

[@supersport1986]

Yeah, and it doesn't get better. We have around 30k on 1 of our units, and it's still very confused on what it's doing, lol

[@josuecamarillo6604]

It maybe also how they are driving them. I had a 2016 Ford Interceptor and had no issues with it all the way till 120,000 miles. But other Officers had transmission rebuilds under 20,000 miles

[@supersport1986]

Josue Camarillo that may have alittle to do with it but I'm doubtful. We have 3 2020s and 1 2014. The 14 has been pretty decent not saying it hasen't had its fair share of issues. It is getting up there in milage and age. Our 2020s have recall after recall, and then leak after leak, cv shaft boots, shocks and there all low milage. The highest milage we have on one is into the 35k area the others are under 20k. Infact we just got another recall last week for the rear end possibly fracturing a bolt and the rear-end could disconnect from the drive shaft and cause a loss of control it's just crazy the issues that they have had!

[@todd8781]

Must be the new body style. My eco boost 2018 has been flawless

[@SkippyPB.]

would you say the previous generations are more reliable? besides the water pump thing.

[@supersport1986]

Honestly yes in my opinion I do think the previous generation was better they do have there issues but definitely more manageable than our current generation

[@atx-cvpi_99]

The Crown Victorias were built to last.

[@yodiggityish]

your 'I was not impressed' with the 14 hour job for the waterpump is exactly how i felt. i fell asleep working on my car, it took me days. i have never done a job so miserable, it made me never want to touch my car again LOL

[@supersport1986]

Yeah there a daunting task to take on!! I mean how stupid can engineers get I have heard people complain about the cadillac northstar starter being in the valley of the engine I would take 150 of them over 1 of those water pump jobs!

[@moalden3824]

@@supersport1986 Hi man thank you very much for the video. Too late for me I already got one !!!! Lol . Can you please make a video for the trailer wiring ? And how to install the missing wires ? With the parts numbers please 🙏. Again thanks for your time

[@supersport1986]

@@moalden3824 just uploaded should be up in an hour or so just recorded it yesterday so perfect timing lol

[@SaltyNationalist]

I got a 14 PIU from a local used car dealer here in South Carolina just over 2 years ago. The dealer had the transmission rebuilt so I thought ok.. We're all good, nope.. The motor mount on the right side of the engine crapped out and when I hit the gas, the engine would jump causing loss of power in acceleration.. Got it fixed, but still was having issues with the transmission shifting.. Turns out when they had the tranny rebuilt they didn't replace the torque converter and reused the original.. Which is what caused the shifting issues.Problem solved when I took it back to the transmission shop.. They replaced it free of charge seeing as there was a two year warranty on it after the sale was made to me.. And I bought the truck at 114k.. Made it just over 150k and the dreaded water pump shit the bed..🙄 Oh boy, There was no way I could tackle a job like that, so I took it to my local Ford dealership.. 1,700 bucks later, new freon, oil changed, coolant changed I have a brandy new water pump.. Holy crap man.. I'm still paying off the loan I had to take out to get it repaired.. And that was 4 almost 5 months ago.. They are a hell of a truck and pretty damn fast, so I'll give em that.. But some of those headaches are nothing short of a pain in the ass..

[@supakamario]

some 3.5/3.7 Chrysler engine 4 the same way. as long as u know about it (I work on my cars but) would never do that job again. thinking about buying interceptor utility if I do at around 100,000 I'll pay the 3,000 and drop it off at shop to get another 100,000 out of it. still doing my research but would be looking at an earlier model which I haven't heard all of this about just water pump madness

[@matthewpalin]

i have a 2020 ford explorer 3.3 hybrid my biggest problem is a drive line vibration between 37 & 43 MPH after the car has been sitting for a while now i can make the vibration go away by getting into the car after it has been sitting for a while i start the car put it in drive and pull the car foward about 4 to 5 ft then put it in park and wait about 10 minutes then put it in drive and drive it down the road and the virbration is going also if if i park the car with the steering wheele turned all the way to the right or left the vibration isnt so bad i have put 2 drive shafts in the car and the issue hasnt resolved my dertermination is that there is to much slack in the drive line and and the issue is in the cv joint in the drive shaft right by the carrier bearing why the hell ford thought a 2 peice driveshaft was a good idea is i dont know the transfer case and rear differential are both fixed and do not move up or down a one peice drive shaft with a universal joint not a cv joint would fix the issue

[@JBeck2468]

I hear people have had a lot of luck using Rotella t6 in turbo gas cars especially if they typically burn oil. Subaru WRX people love it. Lol.

[@CarolinaCrown98]

Fucking Ford…. Vic only!!! Best car ever.

[@DurdenTyler21]

I own a 2022 Ford police Interceptor, 3.0l turbo... hopefully I don't have these issues... I also have around 1,200 less pounds of equipment.

[@nateleonard4909]

same here man... complete junk... lets not even talk about the popping noise on acceleration and braking... We have 6 of them

[@BRIAN-jn5py]

These are pos’s! I work on a fleet of multiple of these. Wait until misfire codes start. Plugs and all 12 injectors at 60k miles. Huge issues with the fuel delivery system on the 3.3L’s.

[@nateleonard4909]

i herd they burn more oil than a 2 stroke

[@rodericksaunders5887]

just curious is any of this you think driver abuse... supposedly they were built for durability. Are they being driven to hard??

[@supersport1986]

Roderick Saunders Honestly I don't think so. Just the fact that 2 of the cars are doing the exact same thing at similar mileage about 15k miles. It makes me think it's something in the design of it that isn't working. Our k9 unit that has already had the issues repaired once at around 15k and the issues are starting to show up again. It now has around 35k on it. Granted they are cop cars and they do get pushed in pursuits but I don't really believe to the point of abuse but that's my opinion

[@rodericksaunders5887]

@@supersport1986 yeah I hear ya. I bought a 2013 taurus interceptor... and the thing they don't tell you about that generation is the PTU never gets serviced because of that flawed design. I had to learn that the hard way. Either or.. Im still surprised the issues you guys are having... its a shame when they work, they are great. Just when they break down, it's damn near catastrophic. I know you mentioned the warranty, but it's not doing you or the agency any damn good in the shop up on the lift. I hear the disappointment and frustration in how you explaining it. FORD is gonna have to step their game up. The other police car makers are trying to dethrone them! Good and informative vid though. 👍

[@supersport1986]

@@rodericksaunders5887 yeah we also have a 19 Taurus that at around 12k miles had to have the ptu replaced due to a leaking passenger side axle seal at that time they could not get parts and replacing it completely was there only option. I have a video covering that issue as well sadly they never fixed the ptu issue they went from like 2009-2019 and never changed anything infact ford advertised at one point that there fluids where a lifetime fill the ptu holds less than a quart of fluid and is a direct gear to gear design

[@brucegreenwood1648]

Hi, I own a 2020 Interceptor with a 08/2020 build date. It came without the T wiring connector in place, just like the one in your video. My local Ford dealer ordered me harness # L1MZ-15K868-BAD. I installed it and there is no power coming through to either of the 2 plug connector sockets. Any idea if I need something else to order or do I have to make connections under the dash? All the rear lights and park assist sensors work like before.

[@supersport1986]

I'm really not sure! My dealer told me that there was nothing that they could do to help us that own these preticular units. No harnesses no reprogramming or anything available and I was also told that there is no trailer module in the car either so I'm sorry but outside of doing what I do to them I really don't know how to help you. I'm planning on doing a video on the process of adding the setup that I did as soon as I can get the last unit in so if your interested keep an eye out for that not sure how soon it will be

[@brucegreenwood1648]

@@supersport1986 Thank you. I'll watch for it.

[@DurdenTyler21]

I have a 2022 Ford Police Interceptor, I haven't had it long enough to report issues. How has your 2020 PIU held up so far?

[@brucegreenwood1648]

@@DurdenTyler21 I had a 2014 Interceptor for 5 years previous to buying the 2020 in April 2022. The main difference for now is 100,000 miles versus 14,000 miles. It runs and drives like new. In my opinion, the 2020 is superior in power with the 3.3L and overall handling. The past unit had a 3.7L. I gave up on the factory trailer wiring hook up for now. I can jump wires in the body control module to get taillight power, but nothing else at the hitch plug. I bought a CURT trailer wiring set-up, and it is working fine. Oh, there was a safety recall on rear suspension and a reprograming of power steering and trans done no charge by my Ford dealer.

[@Badge304]

Same here. We have 3 new ones. One is on it's 3rd transmission. Under 13,000 miles. GARBAGE

[@supersport1986]

That's crazy!

[@steverandall5814]

This is appalling! Only 15K on it and you're already dealing with blown seals, blown CV boots, blown flex pipes, etc? It burns how much oil between changes? These units sticker price at ~$50K each (before radios and computers)! As a taxpayer, this is completely unacceptable! Saying "The problem is covered under warranty" is like saying "Don't worry, I sterilized the knife before I stabbed you with it." If a unit needs warranty repair in a large city agency, someone from fleet operations has to document the problem, remove any police equipment likely to be stolen while it's at the dealer, and arrange to get it to the Ford dealer. A "spare" unit (usually a POS the Officers hate) has to be placed into service for the duration of the repair, then someone from fleet operations has to arrange for the unit to be returned. Once returned, all the equipment that was removed has to be reinstalled (and possibly recalibrated) before the unit can be returned to police service. With that much labor and BS just to get Ford to fix the problem, it's probably cheaper and easier for fleet operations to just fix the problem themselves. My guess is that's what Ford is banking on. In the meantime, City Public Works is still waiting for their dump truck to get fixed, but all the mechanics are working on police vehicles that have a higher repair priority. Maybe police agencies shouldn't have given up on the old Crown Vics and put pressure on Ford to keep them in production.

[@supersport1986]

Yes it's sad very sad and I actually said the same thing just the other day about the Victoria's ford made a major mistake discontinuing them our department had 5 Victoria's and yeah they had there issues from time to time but not anything serious and almost always normal wear items I actually bought the village's old k9 unit for my wife to drive its an 08 interceptor and we absolutely love it! The one down side of its being in northwest Ohio is the rust onit other than that flawless and I'm not a ford guy at all and I would buy another with out batting an eye!

[@billyjones9045]

15,000 miles and already done sounds like a Ford

[@billyjones9045]

Take the mother f***** put in drive with a brick on the pedal right through their goddamn showroom

[@xforyourinformationx]

2020 15,000 miles garbage car it shakes like shit drives like shit suspension. It’s fucked up. The car has zero suspension. It looks like the car waits 6800 pounds. I give up I’m going to sell it I have a back pain zero suspension transmission shift like shit that’s the right expression. The computer does not know in what gear it is in , and want to shift randomly , I did a bad decision purchasing this interceptor I’m going back to Chevy

[@mitchholobowicz1941]

Our 2021 Ford Interceptor AWD Ecoboost engine blew at 8k miles. One day we had an engine knock, brought it right to the dealership and now we need an entire new engine. They've had the SUV 4 weeks now.

[@supersport1986]

Wow that's not good! So far our eco is still burning alot of oil and ford has nothing on why it's doing that they act like ours is the only one doing it and I have a hard time believing that!

[@johnprevite6673]

Change ur oil. Turbos love oil

[@johnprevite6673]

@@supersport1986 it’s called twin turbos….turbo chargers eat oil

[@mitchholobowicz1941]

We'll have to up it to every 3k miles then. Right now we're just doing 5k.

[@johnprevite6673]

@@mitchholobowicz1941 with turbos that’s what most mechanics say is 3k and not the usual 5k 🤙