2021 Tahoe, Suburban, Yukon ,Yukon XL, and Escalade Rear Media Entertainment System

[@MrsCollins417]

Just bought a used 2021 suburban and have tried off an on for a week to figure out how to work the rear entertainment. This is by far the most comprehensive explanation I’ve found - even though I don’t own android products and will be using apple, I feel prepared and knowledgeable. Thank you!

[@stephenboggs2939]

My goodness! You are an absolutely PERFECT presenter and trainer. Does your dealership know how darned good you are? If not, they need to get on the stick and have you train other dealership staff. OH. Does your dealership ever "loan" you out to schools to educate kids about vehicles and safety? You definitely have the personality and the skills to present to a myriad of kids and future customers!

[@DaveBsellsChevy]

Thanks for the kind words! I figure if I keep doing videos who knows what new doors can be opened for me.

[@keyatm3972]

He got right to it. No useless babbling. Just the info we need. Great job Dave!

[@DaveBsellsChevy]

Thanks! That's my goal. straight to the point

[@CJ-512]

I just got my Denali 2 days ago. I sat in it for an hour trying to figure this out. Thank you 👍🏾

[@lorimartin3795]

Where do I get the cords from?

[@ladylogan1752]

Thank you so much this helped me figure out my new car. I have went two months without being able to use all of the features! Amazing video!

[@DaveBsellsChevy]

So glad it was helpful!

[@scherfcom]

Excellent explanation of the system. Great video! Thank you! Now I can finally use my system.

[@macking4942]

Just bought a new 2021 with rear entertainment and this is by far best informational video out there. Great job. New subscriber...

[@DaveBsellsChevy]

Glad it was helpful!

[@Magicmomentstherapy]

Gave you a thumbs up, but I purchased a Tahoe 2021 and have an iPhone and it has taken me almost 2 months to figure out how to use this... iPhones are different and your video only seemed to help android people . Lol. Also learned from another video about plugging in an Amazon fire stick which I thought was cool. It was amazing to me how no video showed me I had to have my adapter on my phone to hdmi ans power plugged into adapter as well for the adapter to work . Also when you are talking about using a usb and hdmi simultaneously , that gets confusing . Older person here trying to keep up ! Thanks for your help!!!

[@levythao19]

Thank you for making it super easy to understand.

[@DJDCR]

Hey Dave, bro I love your videos man!! Very impressed. The only critique is that, dude you speak super fast..lol. Outside of that very impressed with your level of detail. Will be picking up the 2021 Chevy LT w/signature package. Wicked truck and its thanks to your video! I specifically asked for that package based on your review. I did not opt for the entertainment package as its a super $$$ option just for two screens. For that, I'll pay for the wi fi from Onstar, get 2 12.6" Samsung tablets, rear headrest mount and call it a day! Thank you sir! Keep up the good work.

[@DaveBsellsChevy]

Hey DJ, Thanks for watching. Thanks for the feedback. I've been told I talk fast before. Congrats on your 2021 Tahoe! You're going to love it!

[@anthonywallace2880]

This was the best tutorial for this system. Thanks man. I just got a 22’ suburban

[@DaveBsellsChevy]

How did this video help with the 22 system?? I only had one short experience with the system in a 2022 and it looked a little different than the 21

[@tone9448]

I spoke too soon man 😔. I watched this video right after I brought it home. Chevy completely nerfed the system. No Miracast, no usb controls. I think I will have to buy a media device and pay for a data plan. If you get a chance to check it out please do a video on the best workaround options.

[@tone9448]

It still was a good video lol. I feel like I can hop on the 21 system and go to town

[@DaveBsellsChevy]

@@tone9448 yea I was afraid of that. I need to make an updated video. Problem is I just havent had a vehicle in stock with this system.

[@pillerm3753]

Thank you Dave. You helped me decide on purchasing the rear entertainment for my grands.

[@DaveBsellsChevy]

Awesome, Glad I could help out

[@pillerm3753]

@@DaveBsellsChevy I saw a video on KZbin that said Buyers Beware in reference to the rear entertainment and glad I ran across your video afterwards. Seeing how you explained the friendly use of the entertainment helped me change my mind. I'm to purchase next month when the manufactory opens up

[@ddivinia]

Come on GM - lets get some Apple AirPlay support. Well done video.

[@dollsfun9353]

I fell in love with that car.💖

[@florestobias7970]

X2

[@kristinsimonson5296]

I can’t seem to find the miracast app you showed. Tried lots of other miracast apps and none worked.

[@phantomtized]

This is pretty cool. These cars are becoming too costly though.

[@DaveBsellsChevy]

Yea they have climbed in price quite a bit.

[@ajdragoni4717]

Great video. I have a 2023 GMC Yukon Denali XL Ultimate, and I do not have Miracast or maps on my rear entertainment system. I also am having trouble hearing sound while streaming through the Fire Stick I am going to continue to troubleshoot. Great video!

[@lukestracy]

Neither does my 2023 Tahoe. Must have been changed since then

[@susancryer7170]

great video! Which of the mirror cast apps should I download? There are so many, I thought maybe you could recommend the best one. Thanks

[@tomcerabona5445]

Great video. Do you know if all of this still applies to the 2024 GMC Yukon?

[@JaronPope]

Great job Dave! This is awesome.

[@DaveBsellsChevy]

Thanks!

[@OGFreeWilly123]

That's awesome dave! The Computer-like screen you got was from a application called Samsung Dex! It's very cool to know that works on the tahoe/suburban/escalade/yukon! Wow!

[@DaveBsellsChevy]

I didn't even know what DEX was until yesterday.. lol

[@alanovermyer8172]

Which miracast app should we download - i've tried multiple and it won't work

[@stevencastaneda4808]

Can this system be purchased after? I have a 2021 Tahoe Z71 but did not come with entertainment. Looking to purchase OEM System for it but can not find it anywhere.

[@dillonmiller9713]

Same we have the 2022 suburban, but due to the chip shortage ours wasn't installed from factory. We are also looking to have ours added

[@rebekahalka9622]

Are you able to watch different shows on each screen? I have two toddlers that like to watch different shows. I currently have a firestick connected to HDMI 1. I was unsure if I bought another firestick for HDMI 2 if it would work properly or what the best option is to watch 2 different things. Thank you!

[@SpartX7]

I'd use a FireStick TV, Apple TV, Chromecast with Google TV or nVidia Shield. You can stream movies from any service you have and have the ability to play games as well using a Bluetooth controller. It should be nice for long trips.

[@DaveBsellsChevy]

Awesome ideas!

[@cryptosneakers1180]

The best video explaining things!! thank you

[@DaveBsellsChevy]

Glad it was helpful!

[@EdgarGonzalez-ew6nc]

I have the escalade 2021. When i connect the fire tv stick to the rear screen it works but there is no sound through the radio speakers! Do you know how or why this is and how to fix it? Maybe make a video on how to for this trouble shoot!

[@j.newton9920]

Thanks for this information. With my 2021 Denali after many unsuccessful tries with discount lightning to digital AV adapters on Amazon I finally determined that there is no choice but to buy Apple’s proprietary version. I got it at Best Buy. I also bought Apple’s lightning to USB-C cable to connect to the HDMI adaptor in order to charge the phone while streaming. Third, I bought an Amazon Basics HDMI to HDMI cable to connect to the car. All that will set you back around $100. The problem is that I can only stream from apps such as Netflix, Hulu and Disney+. So far I have not been able to view content in the AppleTV app that comes on Apple devices. In other words - all the content I have previously purchased from Apple‘s iTunes store such as movies and TV shows- none of it will go to the infotainment center. I get an error message that says: “Cannot play movie. The connected display is not authorized to play protected movies.” The GMC dealership has not yet been able to offer a solution to this. Any help would be most appreciative.

[@tommigdal1]

My experiences mirrored yours. I tried a few more connections 1. $12 amazon lightning connector to HDMI - failed, gave QR display that did not work 2. $55 Apple Dual Lightning to HDMI plus USB-C in one connector - only Netflix, Hulu and Disney+ - no Apple TV content 3. Amazon Fire Stick. Worked great. Access to all the items available on the fire stick. Used 120V outlet to power the fires stick. (very user friendly) 4. Apple TV (2nd Generation- Not 4K). This model of Apple TV is bluetooth capable. I was able to mirror everything that was on my iphone to the apple TV. I used 120V outlet to power it. If you use a bluetooth capable AppleTV then your iphone does not need to be on the same wifi connection (that should be the only difference if you use an older model AppleTV). Final decision. Returned items 1 and 2 and put the apple TV back in my house. I just carry the Amazon fire stick. You will need to use a wifi hotspot or have the vehicle wifi activated to use the Firestick. Its mostly just myself and wife in the car so the back seat does not get used much. The kids are out of the house.

[@lirr408]

Great demonstration, as always.

[@DaveBsellsChevy]

Thanks, this time I got it right..lol

[@RafaelLopez-ex4pc]

Fantastic and super useful information..... Thank you from a GM Car Sales Associate.... A++

[@DaveBsellsChevy]

Glad it was helpful!

[@adampierce3238]

That is to cool I love the setup and sure you can setup wallpaper for the back to like family pictures what not

[@DaveBsellsChevy]

That's an idea.. I wonder if you can do that

[@adampierce3238]

Yes sir it is i wonder too be another great video to make

[@Sword.and.Shield_]

How can we keep the TVs HDMI streaming devices ON when the doors are opened? They always restart when the doors are opened

[@nerow0lf]

Thanks Dave, I learned a lot from this!

[@DaveBsellsChevy]

Glad to hear it!

[@Jccgrg]

so the OnStar WiFi is necessary regardless? Can't you mirror the suv monitors with Android device via bluetooth?

[@mgee6331]

to the person that gave this Dave B vid a thumbs down...it's ok you're 8 track player is still cool :-/

[@TommyMcD-x6b]

I think you mentioned it. but id like to know can i (2024 gmc yukon, with in truck wifi) load the you tube TV app onto the screen or do i have to play it through my Apple iPhone 13 pro max.

[@zsevenz1100]

Thanks for the great video. How do i play utube on the front drivers screen with an apple iphone?

[@MechaWiz]

Hey, so I hooked up a Nintendo switch to one of the rear entertainment screens, and it worked fine. Though it had MAJOR input delay. Is there anyway you can fix it?

[@ypaaron]

I just bought a 2021 Suburban. I cannot find the “rear media” app on the front infotainment screen. Any idea on how to get the app if it’s gone?

[@christopherpalmeri8589]

I don't get audio and nor do I have that button that says "LISTEN"

[@teamhernandez2059]

Can you connect more headsets to the tvs? I have three kids can i add another one

[@andie1584]

I have a problem, am connecting my android Galaxy S21 to the screen from my Smart View tab button on top of my phone, it works but there is no audio, am not sure how to get audio since there is not option for that, am sure what am missing, do you happen to know what step I might be missing?

[@nancy8269]

Great detailed review!

[@DaveBsellsChevy]

Glad it was helpful!

[@elizabethwright3441]

If I am using my iPhone, do I have to have the GMC Wi-Fi to stream, or can I you my personal hotspot

[@copperspaz]

Is there an update for the 2023 RES? I heard that it is a huge downgrade from the previous system.

[@chanelleloera]

Can you use a ssd with downloaded movies and just plug it in to have movies with no internet or need for streaming

[@nicolebayerlein4535]

For someone with an iphone, can you tell me what specific hdmi adapter you used to be able to stream netflix, disney plus, amazon prime etc. off your iphone onto the media screen?

[@barclaytaylor1585]

I bought three different adapters trying to figure this out. You have to buy the Apple brand HDMI to Lightning adapter ($60) and use an Apple brand charger. Everything must be Apple brand and it should work with your iphone. I bought the most expensive adapter on Amazon and it did not work. Bought the Apple brand adapter at Best Buy, boom.

[@jerofdz8545]

What I did is just buy the Amazon fire stick and plug it in with the hdmi, then you can stream absolutely anything, KZbin, Disney, Netflix, games, live football games, etc.

[@mbrandt03]

Very cool feature!

[@denisehruby3631]

great video and explained a lot about the entertainment pkg in our new 21 tahoe. one question? if we want to access and play movies, shows, etc from our Hulu or Prime accounts can we do it from our phones but it will play on the car screen? so we can not put apps on the car entertainment system but we can use those accounts if we go through another device??? correct?

[@DaveBsellsChevy]

Hi Denise! Yes, it will play on the screen from the phone's apps. Just think of the screen as a monitor for your phone. Hope you're loving your Tahoe!

[@petermay3162]

very good keep up the good work

[@DaveBsellsChevy]

Thanks! Will do 👍

[@tinajohnson2235]

Thank you!!!

[@nicolearchibald2686]

Are you able to stream things to the TVs without paying the monthly WiFi subscription? Or is WiFi needed to stream anything to the TVs

[@Defenderrassila]

Hi how can l get that’s tv for my Cadillac 2022 please? Dealers Don’t have it

[@cruzzo2398]

Best video i seen 🎉🎉

[@sarabooth6692]

Just purchased this vehicle and the rear entertainment came with Hulu, KZbin and KZbin kids apps downloaded on it. Is there a way to download other apps?

[@joanaloera5749]

Hi, what year is your vehicle?

[@rejesusrosario]

Can a fire stick be connected?

[@ScatPack-lj3mr]

Hey Dave Great Video. The one thing you skipped was setting up the dealer supplied Headsets. I can't get the Headset to read the screens. The light illuminates orange and flashing. Ive tried everything. Any suggestions? FYI my beats connected NP

[@ScatPack-lj3mr]

FYI I have a 2021 Escalade

[@KC-lf9tz]

Good stuff! Thanks

[@andreapolicella3286]

Is there a way to put movies on a USB stick and play from there? If so, What file formats would it recognize? We want our kids to be able to watch a movie without wifi.

[@florestobias7970]

Can you Hotspot from your phone to the GMC

[@daveebertz4206]

That is very cool Dave, but that Tahoe costs more than my first house

[@DaveBsellsChevy]

haha, I hear that from time to time with my clients as well... It's also crazy to think that some of these house in this area that were purchased for 60/70k are now worth half a million.!

[@chrisslowik6156]

Great video👍 Can u watch 2 different videos on back? Like left side would have one yt. Video and right would have different video? Or they always have to watch same thing ?

[@DaveBsellsChevy]

Hey Chris, It can be different however it would have to come from a different source. So each side would need it's own phone, tablet, streaming device, etc

[@sujatamoton1726]

Thanks Dave. Very helpful. What are the cables we need to use to connect an iPhone to the system ?? Thx

[@DaveBsellsChevy]

Apple makes a HDMI cable that should work just fine.

[@tristawheeler1332]

So is it useful to have the internet service? I was thinking they could use the wifi to look up things on the rear tvs, but this seems to be just USB.

[@anthonywhyte8291]

I’ve got the 2021 Tahoe Z71. Why isn’t my Tahoe reading any of my HDMI cables? I’ve tried connecting it to my iPhone, iPad and Nintendo switch. How do I get the screens to read the hookups?

[@travisfoster1553]

Where can I buy this at

[@wandabrown404]

This video was helpful. Have a question, can I use my IPhone for entertainment system? Or better just to add a WiFi plan with Onstar? Thanks, in advance.

[@DaveBsellsChevy]

You would need the wifi plan... maybe if you have a wifi hotspot with you phone carrier it might work.. I haven't tried that

[@fastunbox752]

I got my tahoe 3 days ago . But i have noticed something weird im not sure if its only my car or every GM cars . I plugged xbox one x and when i start it and load a game after around 10 min it keep switching off (no power) not sure why maybe because of the car voltage is not enough ?? The car is powered on and the power button is off and parked

[@beesybee8921]

if my 2021 Escalade esv doesn't have those screens how can i upgrade and self install it? any suggestions ? Thanks

[@DaveBsellsChevy]

This rear media system is not offered by GM as an accessory.. They are also no longer orderable on new vehicles (at present time). You would have to find an after market option

[@dhughes992008]

Can you share the Miracast app you used in your demo? I've tried several with my Pixel 4 phone and still no luck. We also use a Roku player which works great! Also, can you put videos on a USB stick and play them?

[@BobThe9534]

do you know the speed of the Onstar wifi? And will the wifi work in places where there is no phone service?

[@DaveBsellsChevy]

Not sure the speed and although Onstar is contracted to use all cell towers in the US there are probably still dead zones in certain areas

[@theflyingfox2602]

You're confusing the mirror cast a bit. At least the Samsung phones and tablets have the mirror cast already built in. Just swipe from top to the task bar and select "SmartView" ,start mirroring to any screen but you don't need to keep the screen of your phone on all the time. The Samsung phones allow the mirroring even if you turn the display off or when the screenOn timer ends, it goes black out but shows the smartview icon.

[@DaveBsellsChevy]

Thanks for the info. I'll have to try this once we get another truck in with this system

[@tamaratidwell29]

I will have to try this. I couldn’t get my husband’s Samsung phone to mirror

[@staats1966]

Could you give me the exact ap to download. There are many and can't figure which one to use. Thanks

[@cjzielie1527]

Nobody ever goes over the USB-c drive with movies on it which is impossible to get to work. I put 4 mp4 movies on the drive and pushed usbc and the vehicle just goes to screen showing the selection but never plays or gives option for movies to pick

[@helmetgeeks346]

I have 2 little ones that sit in the middle row of our YUKON and they each have iPads hooked up to the monitors. Can they watch and listen at the same time on each of the screens without headphones? We like to listen to our music throughout the vehicle but noticed the screens don’t have speakers. Any advice helps Disclaimer: they are both really young and keeping headphones on their heads for a 5 hour drive doesn’t last long.

[@DaveBsellsChevy]

no, unfortunately there are no speakers on the units.. so if you wanted to play though the vehicles speakers you would not be able to have music on as well.

[@helmetgeeks346]

@@DaveBsellsChevy thank you! Found a work around- Bluetooth speakers

[@eclipsedragon123]

can you plug in a computer? me and my family wanted to know for a cross country trip

[@princessahmad1218]

Hi Dave Just had the rear media installed but my front screen doesn't have the rear media app, any advice?

[@DaveBsellsChevy]

If it is an aftermarket system that was installed it probably won't be compatible with the front screen. The systems in this video are built in from the factory

[@KhrystalClear]

Where are the headphones stored?

[@aydenfolkerts9647]

I have a question. What if you don't have the three dots for casting?

[@DaveBsellsChevy]

Did you download the Miracast ap?

[@aydenfolkerts9647]

@@DaveBsellsChevy sorry if that wasn't really specific. I have a Google Pixel 2 and yes I do

[@DaveBsellsChevy]

Make sure your Wifi is on and that their is Wifi in the vehicle. This may help. I just went onto my ap and I cannot get to the screen with the 3 dots to enable new devices if my wifi is off

[@rubenestrada3534]

Forgive me if it’s already been asked. How many Bluetooth headsets are you able to connect at the same time to each rear entertainment screens? Just incase the people in the front don’t want to hear what the 7 people in the back are listening to.

[@DaveBsellsChevy]

You can actually pair up to 9 bluetooth headphones... lol, more headphones than rear seats.

[@eratzmoovando7630]

Do you know where there can be a mass amounts of these because I can barley find 1 at a dealer 😁

[@DaveBsellsChevy]

Yea, at the moment they are very hard to come by... we're sold out of both Tahoe and Suburban... we may have another Tahoe or two show up this month.. everything else will be into early 2021

[@eratzmoovando7630]

@@DaveBsellsChevy hmmm thanks for the intel

[@lilmama9956]

Would a fire stick or roku work?

[@ryanmorinaka8956]

Can you use a Google Chromecast with the media system?

[@DaveBsellsChevy]

I haven't personally tried it but if you can plug it into the HDMI port it should work.

[@suehackert3702]

I can put movies on a USB C Thumb drive, I can see the video pop up on the screen, however when I touch it to play I get an error message and it won't play. any suggestions?

[@DaveBsellsChevy]

Not too sure. I haven't tried to do it that way and we are currently sold out so I can't give it a shot.

[@gregbunton2464]

If you're in the front, and in park, can you watch the screen from the back on the front infotainment system? Controlling the rear monitors from the front just showed "hdmi" on screen 1...is there anyway to share or see exactly what screen 1 is watching?

[@DaveBsellsChevy]

Thanks for the question. I'm not sure if that can be done and unfortunately we are sold out of Tahoe/Suburban at the moment so I can't go out and try it.

[@gregbunton2464]

@@DaveBsellsChevy That's the problem! Nobody can keep them in stock! Good problem to have.

[@kellimaxon1324]

Are you able to take the screens off individually or do they always stay permanently attached?

[@DaveBsellsChevy]

Permanently attached

[@bridgetcreighton1995]

Any way to connect and have it play from the front? I don't like having to get in the back to set it up

[@DaveBsellsChevy]

no, not that I could figure out plus our GM trainers said you cannot pay it up front

[@jollygreen4662]

Tahoe suburban and the other one.. whats it called? Transverse? What's the difference? Its all the same to me. But I am sure they have different pro and cons. Out of these 3. I want the most passenger space, front and rear passenger. Thanks

[@DaveBsellsChevy]

When I have all three at the store at the same time I plan on making a comparison video... Right now we are sold out of both Tahoes and Suburbans

[@chaddennis7240]

We are having a hard time finding a 2021 Tahoe RST with the media package and color we want. Do the GM integrated tablet holders work well in the Tahoe allowing for easy streaming from tablets?

[@DaveBsellsChevy]

Yes, they work well. They hook up to the heard rests on the front seats and hold most ipads and tablets. My friend has one in their car for their son.

[@saraochsner6273]

Don’t waste your money!! Pass on the entertainment system!!

[@Phenom-rl5pr]

Nice, question. When watching a movie in the rear screens for example. Can it be used with the cars speakers or only headset?

[@DaveBsellsChevy]

It can be the vehicle speakers, the headsets that come with the vehicle, or any Bluetooth headsets such as bose, beats, etc

[@Phenom-rl5pr]

@@DaveBsellsChevy thanks brother. Also, do you need to have a wifi plan for the to operate, or can I use my phones plan? If so, do we pain separately or is it included in the lease/finance?

[@tamaratidwell29]

How do I get the headsets to work? I changed batteries and still nothing 😢

[@chancock4222]

My guy is demonstrating the infotainment system in the car by showing the movie World War Z during the pandemic of 2020...touché. Well played.

[@DaveBsellsChevy]

haha, you caught that.. Pandemic not cool but a great movie for sure

[@chancock4222]

@@DaveBsellsChevy It is a great movie. Looking back I hope no one thought I was making light of the pandemic. I certainly am not. Just found it to be somewhat of an appropriate choice for this year.

[@DaveBsellsChevy]

I didn't think you were.... For a moment I thought the same thing and didn't want you to think I was making light of it.

[@googlehas]

I love I really like this

[@RenatoPope]

I would use a FireTv stick…

[@JaneBransom]

Do you have to pair your Bluetooth earbuds on each individual screen?

[@DaveBsellsChevy]

Yes, each screen has it's own hookup for Bluetooth so you can pair to both and connect to which ever one you're sitting behind

[@ashleyb8545]

Can you recommend a dvd/blue ray player? I bought one and it didn’t work.

[@DaveBsellsChevy]

I used a Samsung Blu-ray player that worked well. Here is a link to it amzn.to/3mNG5Dz

[@tonyapatram2310]

What brand of HDMI cables works with the rear infotainment system and my iphone? The one I have is not connecting to my screen.

[@DaveBsellsChevy]

The one I used was from Best Buy... I believe the brand was Dynex

[@gjkollar9345]

I would recommend an HDMI 2.0 specification cable. Brand doesn’t matter as long as it meets that spec.

[@bonniesmith2174]

Couldn’t get sound to come on

[@igmz124]

As an owner of a 2016 tahoe with 3 young kids the DVD player up front is something that I feel should be a must for a family. Way to much work to watch a movie. That's ridiculous, why do I need to carry around a DVD player ? 85000 car and I have to carry cords and boxes just to watch a movie. So dumb.

[@DaveBsellsChevy]

Probably because DVD's have really become a thing of the past like CD's. The majority of people use streaming services

[@jaydeee30]

@@DaveBsellsChevy how are you supposed to stream on an 8 hour car ride through country roads where there’s no service?

[@musicplaylist3329]

can you use a roku or fire stick into these hdmi slots?

[@DaveBsellsChevy]

I haven't tried it personally but I am told it does work

[@user-wz5fn9wb7i]

I hope they come out with an update that makes this more iphone friendly.

[@DaveBsellsChevy]

I agree, Iphone is probably half the phones out there.. if not more than half. Apple should work with other products rather than restrict their users

[@user-wz5fn9wb7i]

Yep ive sold 5 Tahoe/suburban with the rear seat media and it has been a complaint everytime

[@n8grv]

I agree we’re basically in 2021 and we’re using 2017 technology kinda sad. Hopefully it’s a future software update that will fix this capability