2024 Client Satisfaction Survey: Outstanding Results and Industry Leadership

Welcome to Working Solutions, where we strive for excellence in customer experience. Our latest 2024 Client Satisfaction Survey results are in, and we are proud to showcase our commitment to elevating CX for both our team and partners.
With an impressive 94 CSAT score and a matching 94 NPS score, it's clear that satisfaction is our top priority. Not only do we excel at satisfying customers, but also partners - with 88% reporting positive impacts on their bottom line and 94% achieving their business goals.
In comparison to competitors, our responsiveness is recognized by 70% of partners as faster when it comes to meeting the changing demands of the industry. And with a superior CSAT score that is recognized by 60% of partners, it's no surprise that our education program is also preferred by 90% of clients.
Don't just take our word for it - hear from happy clients who have experienced record-breaking sales and seamless peak season handling thanks to our team's invaluable support. With testimonials like "excellence in every aspect" and "professional and thought-provoking interactions", it's clear that Working Solutions truly cares about exceeding expectations every time.
Our performance metrics speak for themselves: 97% responsiveness, 91% effectiveness, 80% service quality, 91% communication, and a strong commitment rate at 68%.
So why wait? Watch now to learn more about how Working Solutions leads the industry in customer experience excellence through our high CSAT and NPS scores, business impact analysis, partner feedback, and overall dedication to delivering superior service.