3 - MAKING THE MOST OF WYZE CAM LIVE STREAM

In this video, we walk through the basic functions in the Wyze Cam live stream.
If you are having any issues or have questions, please email [e-mail]
You can also contact us on social media:
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[@biga173rdify]

Best $20 I have spent in a long time. You guys rock. Please let us know when the screws bracket will come out.

[@wyze]

Thank you! We're happy to hear it! v2 already has a mounting kit with screws available on our website. We're looking into making a mounting kit for Wyze Cam Pan but we want to find a way to improve on existing mounting kits before putting something out there. :)

[@biga173rdify]

Wyze Thanks I didn't know.

[@wyze]

You're welcome! We're glad that you said something! :)

[@SamiDurm]

@@wyze Can you add the option to record without internet through the microsd card please. I don't have internet at my farm in the mountains and I would like to record with the Wyze camera. Thank you.

[@wyze]

@@SamiDurm, just plug in the camera with a micro SD card installed and it should start recording directly to the card! If it doesn't, please reach out to our customer support team at: support.wyzecam.com/hc/en-us/requests/new

[@DTHRILLS.DANIEL.THRILLRIDETV]

Wyze is crispy clear with the qualiy

[@rockiemountin7535]

When I speak through the speaker of my Wyze camera the volume is to low people cannot hear me is there a way to turn up the volume on the camera? Thank you other than that I love these cameras so far I have 6 of the Wyze V2 cameras

[@brauliourizar4246]

How or can you monitor multiple cams at the same time and not have to switch between cams?

[@Kevinmeboe]

Any chance you'll add an option to view on the web? I love the camera, but having to always view on my phone is a strange limitation. Thanks!

[@paulmannara8998]

did you get an answer

[@ginsengjin]

Look up Bluestacks. You can run android apps on your computer.

[@eliezermarines9283]

How can I watch live streaming for multiple cameras?

[@hafierroable]

Same problem here! Very bad point for those who has more than 1 cam

[@rusticroostfarms1764]

would love to know if there is a way to link the live stream video to embed on a website??

[@HuntFishLifeOutdoors]

I’m looking for this too have it on a robins nest want to share

[@rusticroostfarms1764]

@@HuntFishLifeOutdoors I have looked. I saw something about downloading an emulator and adding the app from there to be able to view on the computer...but I couldn't even get that to work. :(

[@kylorenjr1236]

You can try RTSP. Somebody had also created a YT channel about It and how to utilize it.

[@AIHTube1]

So happy with all 28 Wyze products I have. 😎

[@scottb.8523]

Hi .. I just wanted to say, this is a fantastic camera system! Best value for my money, hands down. Question - the live stream - is it 1080p or 720p? It doesn’t look as crisp as I thought a 1080p video should look but, maybe my eyes are going .. I haven’t yet looked at the SD card footage (in fact, I haven’t installed an SD card in the cam yet) but I was first wondering about the stream resolution. Thanks for a great product, Wyze! Looking forward to the bright future!

[@fbnmndz]

im wondering the same..

[@TheHustleNarrative]

Is there an option to not have the green motion sensor box during playback and is it also possible to view the footages AND record onto the micro SD card continuously at the same time? Thanks in advance.

[@ChrisTingman]

The live view only works on TVs with Alexa if I also have the live feed running in the Alexa app on my phone. Otherwise, it shows for about half a second then goes to a black screen. How can I fix this

[@StanVB]

pressed Record button 'Access Denied' WHAT?

[@sealion7951]

WyeCam is NOT a live security monitoring camera ! its fine to reference on sd card or cloud after incidents but it is definitely not a Live Monitoring camera. Don't think you can quickly reference to your tablet screen when doorbell rings or you hear something, changes are your live feed is stuck or "Connection Failed". I run Dahua wireless IP CAM setup next to WyeCam V3/PAN/Outdoor/V1 and the WyeCam feed reset/error/reset continuously with Dahua feed not dropping so its definitely not my network. (I even switched off 5GHZ connection permanently) I run Mesh network and can monitor downtime witch is also stable.

[@lowhanlindsey]

How can I watch live streams from multiple cameras at once?

[@eliezermarines9283]

I have the same question?

[@mcthurman1880]

Love the camera BUT will record videos on phone but not on sd card in outdoor camera or base station. Can someone help

[@Thumperwrestler]

I want to set up a live stream that I can share the link to certain viewers online. Is there a way to do this? Doesn't need to be high def.

[@Mehreen_Asif]

So say I am sleeping and my phone is connected to wifi.Cam is on my child's bed.Suddendly my son calls, mommy.Will I receive his sound right away saying mommy or will I just receive a notification indicating there was some sound which I can view in the ap or then go live stream to check and speak to my child..I tried to find information on this but couldnt.Plzz reply soon

[@Theblesspodcast.]

Can I use this camera to record a small church service?

[@marvinstracke]

Will I still be able to receive sound detection notifications within that 5 minute cooldown period or are the alerts blocked as well? I don't really care about the 12-second recordings, so if those features are individual, that would be nice. Moreover, if that is NOT possible to receive notifications no matter if cooldown period or not: Will I be able to constantly monitor the sound live stream within the app without pausing of the stream after some time? Cause there are some camera apps that pause the stream after 5 minutes and one has to wake it again. That wouldn't work for me.

[@wanmic1]

Is it possible for the live view to be started immediately for all images from connected cameras, or does it only turn on when i click on a specific selected camera?

[@wyze]

At this point it is only when you select a specific Wyze Cam. We're looking into simultaneous streaming for the future, though. :)

[@ministrydrummer]

My camera has serious lag. Like 20 second lag. Is there a way I can fix this?

[@mackenziebardsley472]

How is the audio on this camera and do you need a monthly subscription to love stream or store videos?

[@fb3017]

How would one go about using this device to stream live video on KZbin for something like a wildlife feeder camera? I want to see if this is possible before purchase, thank you.

[@oceanview418]

I bought both the Wayze Cam and The pan. Can I view them on my smart TV? I also have alexa.

[@wyze]

That's great to hear, Chad! We don't currently have a way to view them on a smart TV with the app, but you should be able to use the Wyze Cams with your Alexa device by enabling the Wyze skill. If you have any more questions or run into any issues, please feel free to let us know so we can help out. :)

[@sanstar2007]

Mine works perfectly. I already ordered another Wyzecam.

[@wyze]

Thanks, Sandy! That's great to hear! :D

[@hafierroable]

Hello. I Just got 4 wyze cam. But I have to go into each cam for them to update... I mean, i can not have a "panel of control" to be able to see all the four in real time at the same time... the "panel of control" that i get show the last image I saw when i got into that camera... very bad point for the ones that have more than 1 cam.

[@wyze]

Hi Hernando! You should be able to update all of your devices at once by tapping Account on the bottom right and going to Firmware Upgrade.

[@hafierroable]

@@wyze No, What I need is to be able to watch all the cameras in the same "screen" I mean: in the "Home" page I have the cameras, but the images that I see are not in real time, they dont show video, just the last image I saw when i went into the cam. To be able to see the real time video of each camera I have to go into the cam, wait for it to load the "live stream" and just then I can see just the video of one camera... I would love to be able to see the real time video of all the cams at the same time in the "home" page. I am not using the cams like I would like because I have to go into each cam one by one to see what the are showing... extremely hard to do when you have many of them. It is VERY important to have a "Control panel" where we can watch all of the videos at the same time in just one screen.

[@wyze]

Sorry for the misunderstanding. You should be able to create a camera group and add your cameras to that group. That would allow you to view all of your cameras at once. You can do this from the Home screen and then the + plus sign on the top left. Then tap Add Device Group and then Camera Group. From there, you'll be able to select which cameras you'd like to be in your group.

[@hafierroable]

@@wyze EXCELEEEEENT. THANK YOU VERY MUCH. IT IS GREAT!!!!

[@wyze]

You're quite welcome!

[@southernpride73]

I've installed 2 of these cameras and I am super stoked on how easy the set up was and how great they work. Question: Can I access these cameras while away from home on my smart phone?

[@wyze]

We're glad you enjoyed the setup process, Dustin! As for your question, as long as both your Wyze Cam and your phone can access the internet, you should be able to view the live stream through the app on your phone. :)

[@Joseph-iw7su]

No. You only see what the cam see's if you sit directly behind the cam and look the same way it's pointing.

[@wyze]

Well, I suppose that explains what the issue you are experiencing is! Could you please give me your support ticket number so that I can look into this for you?

[@alexquija]

Dustin Brock No you cant access while you are out of your home my friend! I bought the wyze cam pan thinking i can do that and HUGE mistake! My support ticket #71380.

[@wyze]

You SHOULD be able to access it while out of your home! I'll check out your support ticket now. Thanks for posting the number so that I can investigate this issue for you! :)

[@ThatPrettyMess]

Why cant this camera move?? My other one does

[@yessahblessah3329]

So if someone breaks into my house, it won't record automatically , I have to be on the live stream to record it ???

[@klt2563]

Y can't i livestream my house while I'm away from home..it only motion detected

[@tonygotts199]

I bought three wyze v 3 cams Why does the app make me pay for cam plus also home for $4.99 a yr All for $20.00 dollars per cam a yr

[@rickc2222]

why can't I stream this to windows or youtube?

[@Paul2koo]

I bought 4 Wyze cam and I'm pretty excited about it! lol Just a question though, Can I have all 4 camera's on one account? Instead of 3 like you have for example in this video?

[@wyze]

Thanks for your purchase! We're excited about it, too! :D Yes, you can have as many Wyze Cams attached to your Wyze account as you want. There's no upper limit on that. :)

[@barbaralong3060]

How do I stop the live feed from lagging?

[@Tigerlily_tink]

after I setup my cam pan, how do I move it to another room? do I need to turn it off or just unplug it before moving it? will I have to re set it up once I move it?

[@wyze]

Thank you for reaching out to us, Crystal. You shouldn't have any issues unless you move the Pan Cam away from the WiFi where it was set up. Once you have the camera set up you should be able to unplug the camera and set it up where you'd like it. Just keep in mind to be careful of the reset button on the bottom of the camera when you plug it back it to not delete the setup. If you have any more questions about your Pan Cam, please feel free to let us know so we can help out. :)

[@aldousjove]

What you do when you re out and your camera send a message error 90 power cycle off?

[@ryane3105]

I want to use the new Wyze Pan cam for child monitoring in a residential home. I need the ability to hear and view the feed through the night time.Two questions: #1 Can I use an iPad as a monitor to do this? Will the stream stay constant without timing out? I know I can adjust my iPad to stay on while plugged in but I wanted to ensure that the cameras will stay on a constant feed without interruption. #2 Is there a feature on the app that allows the live feeds to "patrol" or change back and forth on a timed rotation. I have 2 kids and this would be helpful. Thanks for your time in advance!

[@wyze]

Hello, Ryan! Thanks for asking! Right now the stream will time out on an iPad over night if you leave the sound on. We're actively working on that issue and hope to have solved soon! We don't have a patrol feature yet but I'll add your request to our tracker. :)

[@eldacepeda5623]

Compre la cámara es buenísima pero favor necesito que puedan traducir los videos y la aplicación tampoco tiene la opción en español

[@CrazyBeautiful415]

I just ordered mine today!

[@wyze]

Thanks, Christina! We appreciate it! :D

[@axx012]

I got one too. Some more are coming in

[@wyze]

Thank you! :)

[@CrazyBeautiful415]

I’m ordering another one for my back yard!!

[@wyze]

SWEET! Thank you again, Christina! We're happy that you enjoy your first Wyze Cam! :D

[@ijustwrotealongasscaptiont9057]

My videos aren't saved. Supposedly saved videos say "File doesnt exist" when I tap it. AND THERE IS NO PLAYBACK FOOTAGEEEEE!!!!!!

[@benguyen-wi8qe]

There’s a button called “View Playback” which doesn’t work on my end. Help please!!!

[@wyze]

Thanks for reaching out to us, Be! The playback function is used if you have an SD card in your camera. If you do, once you click on it, it will bring up a timeline and let you see what was recorded on the SD card. If you are having issues viewing that on your app, we would recommend reaching out to our support team so we can help look into this as soon as possible. If you already have reached out to our support team, may we get the ticket number so we can help look into this as soon as possible?

[@beeslandscaping]

Wow nice this camera is amazing

[@wyze]

Thanks! We're happy to hear that you like it! :D

[@nickgonzalez12345]

Do you have any suggestions on how I can hide or disguise a wyzecam pan in my home? Sent it rotates 360 degrees, i haven't been able to figure it out.

[@wyze]

Uh... Stick some fake flowers on top and pretend it's a vase? Sorry, Nick... I've got nothing for this one. If you figure out a method, will you share it with us? :)

[@inetcruise]

How does this work with one's Amazon account. I have Amazon Prime. Please correct me if I am mistaken about using recording(?) capability with the Wyzecam and using one's Amazon account for livestream(?) storage. Is that a feature or even possible? I have two of the first gen Wyze cam.

[@wyze]

At this point that is not possible but I'll share your request with the team! :) For storing longer videos, I recommend installing a microSD card in your Wyze Cam.

[@miriamponce9389]

The cam is frozen and only moves every so often

[@nolawlessnessperiod487]

I have Cam that I purchased last year. The main problem with this camera is that it does not capture human or animal movement 99.9% of the time. Most people purchase a camera to see who/what came by their property. Most of the images this cam catches are tree and vehicle movement. Wyze had released an AI algo patch but that seemed to have made the image capture of people and animals even less than what it used to be in the past. Perhaps it works better in a inside baby room but it does not work for outside image capture.

[@wyze]

Hey there! Thank you very much for your honest feedback. I've shared your experience with the team and we certainly want to make sure your Wyze Cam captures those motion events. Based on your description, we recommend adjusting the device's Detection Settings and its Event Recording (select the camera and tap the Settings gear icon). If the Motion detection's sensitivity is set to high and you've enabled "Detects motion" but the camera still doesn't detect motion, please reach out to us at: support.wyzecam.com/hc/en-us/requests/new

[@hafierroable]

Good cheap product, but with a lot of limitations. If you just need an eye for not to have to stand up or go to the place, it is ok... but if you need to record or to check things in the past it is not a good product... the micro usb almost never works even if it has space/storage you have to be putting it in and out the micro usb almost every day... and when ot works checkong is extremly anoing, slow and exausting. That happen even if you pay for the Cam Plus subscription. Summary: totally recomended if you do not need to record nothing, just to see at the moment. If you need to see what happened when you was not watching... this is not your product.

[@Joseph-iw7su]

Don't write customer support.....week later still no response. Or call. Waste of time. I called, put on hold due to "large volume" and waited. 5 min later I'm "number 4". Ten minutes later I'm "number 3". 20 minutes later "we can't take your call right now......CLICK". Hung up on. Terrible way to treat customers

[@wyze]

We're so sorry, Joseph. May I please have your ticket number so that I can look into this? Our current system unfortunately has a limit on how long it will let people be on hold before it hangs up automatically. We are looking into other options for systems so that we can get away from this limitation but we can't make any promises at this point.

[@jeannie8262]

Can you use the app while you are not home ? For example would I be able to watch live stream at a restaurant ?

[@wyze]

Yes, you can!

[@jeannie8262]

@@wyze how about watching it from my desktop can I do that ¿

[@SerenityGrace71]

@@wyze Haven't been able to use this feature away from home. Will only work when I am home and connected to Wifi

[@kevgreen1440]

I can’t record while streaming live. It’s telling me access denied

[@edgarawumey386]

is there a feature to rotate wayze cam from phone?

[@wyze]

Thanks for reaching out to us, Edgar! Yes, if you go into the camera settings from the live stream for your Wyze Cam you can then go into the advanced settings in order to rotate the camera 180* degrees. If you have any more questions about your Wyze Cam, please feel free to let us know. :)

[@jimgoff268]

When I press the record button, it tells me access denied? What am I doing wrong? Thanks

[@wyze]

Thanks for reaching out to us, Jim! It sounds like your permissions might be turned off for the camera. If you go into your app settings and check for the Wyze app, you should be able to change the permission for your camera and record on the app again. If you are still having issues after you try that or if you have any more questions, we would recommend reaching out to our support or just reply here so we can help out. :)

[@michaelbernhardt389]

Won't connect to the camera through the app when I'm not at home?

[@wyze]

Sorry to hear about this! This sounds like something that you should talk to our support people about. Here's a link for getting in contact with them: support.wyzecam.com/hc/en-us/requests/new

[@m0mmu]

Why aren't you guys posting it outside USA? I had to pay nearly three time to get it here in Australia.

[@wyze]

We're sorry about that! We're just a bit too small and new to be able to handle the expenses associated with being an international company.

[@m0mmu]

Don't get me wrong. Its still way cheaper to buy Wyze cam compared to similar cameras. Only wish you guys would market it overseas as well, but i understand your constraints. Thanks for you reply. P.S If you are looking for a distributor in Australia I'd be happy to help :)

[@wyze]

You're welcome for the reply! Sorry we don't have a happier answer for you yet. Thanks for your kind offer and understanding! :D If you would like to have your offer archived for future consideration, you could send an email detailing your proposal to [e-mail] . :)

[@InformedGlobe]

How can I view multiple cams at the same time?

[@dhcordova5]

I have two Wyze Cam Pan cameras, and the Samsung a10e phone. Once the second one was connected it took about 10 minutes before it showed up on my home screen. It showed both cameras and the last time I live streamed.

[@carlyoung8657]

my app aint working right.i tap and nothing happens.it also goes dark

[@wyze]

Hey there, Carl. Thanks for bringing this to our attention and we'd be happy to help! As a first step, please check your phone's app store for any available updates to the Wyze app. If you're up to date but the behavior continues, please reach out to our support team at: support.wyzecam.com/hc/en-us/requests/new

[@CallahanHomestead-n-Bees]

How to share livestream on X/Twitter? Is there a way?

[@wyze]

Hi there! Thanks for reaching out. While we don’t offer that feature at this time, it’s been a popular request! Our product team is always looking for ways to improve our current products and to know what our fans would like to see next. Please feel free to add your voice to the conversation here: forums.wyze.com/c/wishlist/12. 🙂

[@CallahanHomestead-n-Bees]

@wyze what is web view then? I set it up and it had a link I could share but can't find it now. Any suggestions? Web view is a way to share ? Or you need research or ask your supervisor?

[@wyze]

Wyze Webview allows Cam Plus users a way to access their cameras through a web browser. This feature can not be shared at this time. You can learn more about Webview here: support.wyze.com/hc/en-us/articles/4409136365595-Wyze-Web-View-FAQ

[@alexch9007]

We’ve only had the cameras up and running for a short time. kzbin.infoUgkxOXxsTZ3ptV_Pk0fFl8bNZvVqeoqBQFwe So far we love them! I got the outdoor mounting kit for them and they were easy to install. Once you download the app, it walks you through the very easy set up. The clarity, and range is awesome. I am thinking seriously about adding another camera or two to my 3 camera system. The price is lower than a lot of comparable systems.

[@DominoIncogneeto]

can i use this to stream on youtube or twitch

[@wyze]

You may be able to set this up with RTSP firmware, but we can't make promises on this. :)

[@emerycomputer]

Can you livestream to your cellphone from anywhere in the world? How about a PC from anywhere in the world?

[@fuupdaass275]

Really?

[@MrKomodo96]

Live stream doesn’t work on lte. I’m returning this soon just fix this shit

[@daver47]

Hi, how can I use my android tablet or monitor to split screen and check all 4 (multiple) live streams simultaneously.

[@wyze]

Hello! We don't have a way to do that through our app yet but we are looking into it for the future. :)

[@daver47]

Wyze Thanks !!!

[@wyze]

You're welcome! :D

[@youretrash41]

You can with third party apps

[@daver47]

Its Lui Can you pls share which apps and how-to?

[@janedough]

So bummed, thought zoom could be set on camera and video recorded at zoom setting not just be able to use zoom for viewing. :'(

[@wyze]

We're sorry about that, Jane! We appreciate your feedback and we'll let our product team know that you would be interested in saving the zoom setting on the camera so we can see about adding it to the list of features on the Wyze Cam. If you have any more feedback for us or any questions about your Wyze Cam, please let us know. :)

[@sarahlabou9993]

I want to set up a camera to live stream my foster kittens to KZbin, is the wyze cam capable of streaming its view to KZbin?

[@weifeng5668]

Now Wyze has to release outdoor camera please!!!

[@wyze]

We're working on it! :D

[@sunshine32151]

Very helpful!!!

[@wendyjomendy]

Awesome camera I have caught my peeping Tom his face clear as day on my camera at night and the police came and reviewed the footage but I couldn't give them the close up of his face because I didn't know how to use camera until an hour after the police left. so now I've recorded the video footage even though it was already recorded onto the SD card there's an additional area you can record a certain snippet. I don't know how to transfer files or any of that yet. so basically I just learned how to record that spot that I needed to record of the guy looking in my window at 3:00 a.m.! If you know how I can transfer to the police just that footage let me know because I don't want to just give him the whole SD card it would be too much blank footageI don't know how many hours it records but I would imagine it must record a lot of days so that would be a lot of footage to go through just to see the guy looking in my window the night in question.

[@cassb3745]

My SD card is almost full....how to I delete memory so I can continue recording

[@wyze]

Your Wyze Cam should automatically overwrite the oldest footage without you having to delete anything. If you need to delete footage, you can format your microSD card through the app. Though please note that this will erase all of your footage so make sure you've saved anything you want before trying that. :)

[@yankee4life100]

@@wyze How can I setup my V2 cam to record only when I want. Do I still need Wifi? Im connected to 2.4 Wifi and while recording Im seeing buffering and pixelated while live recording. Lastly say I record live for 3 minutes when I check video it seems to record only say 30 seconds.

[@wyze]

You may want to use a microSD card set to record on event (or continuously record) and manually record video from that instead. It sounds like you may be experiencing some connectivity issues which could make the recording a bit tricky. You will need to use WiFi for manual recording but recording to a microSD card happens even without a network connection.

[@yankee4life100]

@@wyze Great so by disabling wifi would I get better quality recording. And how do I record on MicroSd card without network connection thank you..

[@wyze]

I wouldn't say that your recording would be better quality without WiFi. Once you insert your microSD card into the camera, go to the Advanced Settings section of Camera Settings and make sure that local storage is turned on. In your case, I recommend using recording on event. Once that is set, your Wyze Cam will continue to record as long as it has power. :)

[@DK-kg1fe]

Live stream never works for more than a day

[@vnway]

After few months using the camera, the live stream feature stops working. Everytime I click to the camera for the live stream, it works about few minutes then automatically goes back to main menu app. This is very annoyed when I record at night.

[@wyze]

That does sound annoying! Have you tried uninstalling and reinstalling the app? If that doesn't do the trick, please let us know so that we can work on troubleshooting with you.

[@vnway]

I just did and when I reinstalled, the app asked me to upgrade to the new firmware which is 4.9.2.52, I accepted the upgrade but the camera is still going back to main menu app after about 15 mins live stream. I was thinking about my wifi problem but then I see that the camera keep going back the main menu even the wifi is in good condition.

[@wyze]

In this case, you'll probably want to contact customer support. They may want an app log. Here's a link for contacting support! support.wyzecam.com/hc/en-us/requests/new

[@Jubes26]

Why does my app look completely different?

[@wyze]

We have had some updates that changed the look of certain sections of the app. But it shouldn't look completely different. If you find that you can't use it with your Wyze Cams, please contact support. :)

[@Jubes26]

Wyze got it. Btw, wow your fast at response time! Great camera!!! Thankyou. Have a great day.

[@wyze]

I do what I can! :D We're glad that you're enjoying our product! We hope you have a great day, too. :)

[@Jubes26]

Wyze I bought a 2nd one. I'm that impressed.

[@wyze]

Yay! Thanks for your purchase and support! We appreciate it.

[@jasondrapac5618]

Why would a company release a product so amazing in limited quantities (wyze car) and then not have their servers able to handle to load? I'm not the only person who's "word of mouth advertising" isn't going to be good anymore. You shoulda made it for everyone and not just 5,000 people lucky enough to get through to your crappy servers. Do you realize how much those things woulda sold? They'd be one of your best sellers but you only made 5,000. Not a good business strategy. Everyone hates you now. Lmao

[@lorimaehunt8940]

Slow down

[@fbnmndz]

lol im the 44,444 viewer :D!

[@Elewis461]

it sucks don't believe the hype night vision is horrible and it only records with sd card when you turn your phone off it stops recording stupid why give 14 hours to cloud that cant be recorded only if you keep your phone on what ever returning

[@wyze]

Sorry to hear that this isn't up to your expectations. Thank you for your feedback and I will share it with the team. If you have a micro SD card installed in your Wyze Cam, it will record to the card whether your phone is on or off and you do not have to press a button to begin recording. These can be found using Playback in the app (which does mean you'll need to turn on your phone). We also offer free 14-day cloud storage, which is also not impacted by your phone being on or off. If your camera isn't recording properly or if your cloud videos are not populating correctly, please reach out to our customer support team at: support.wyzecam.com/hc/en-us/requests/new

[@elviegarvida9381]

@@wyze Been wondering if this product works in the Philippines, I'm interested even I cant use with Alexa or amazon..tnx!

[@dangerousfreedom4965]

How can I rotate the order of my devices For example what if I want to move my front door to the first or last thumbnail?

[@wyze]

That isn't released yet but the feature is in beta now! It will be out soon. :) When it comes out, there will be a new button added onto the Devices tab. Pressing it will take you to a new screen where you can drag the thumbnails to rearrange them.