342 RSW Sam Bush Mando Flood Survivor

[@peembee]

I think my favourite element of your videos is the way you show us when things go wrong, and how you deal with them. You make mistakes (rarely), you take responsibility, and you show us how you deal with it. We learn SO much more from you because you do that

[@creatioexnihilo6599]

Reality rocks ;-)

[@jonezzz5403]

From a business standpoint it's really responsible, and honest. I like that aspect.

[@DonaldGliniecki]

0⁹

[@smitlag]

Two super people involved. A great customer and a great luthier. Show me a man who doesn't make a mistake and I'll show you someone that doesn't do anything.

[@eliasjoe]

Rewatched this again now 4 years later. Your honesty remains your hallmark and the skill in repairing the accident still impresses.

[@stevekelley1536]

Mr Rosa you are a dieing breed. There's people who would had not think twice. I would let you work on my guitar any time. May God bless you and your family.

[@waveegravee]

Jerry, You occupy a rare and nearly unpopulated place located to the extreme right of the decimal point-----people of absolute honesty and bullet-proof integrity. God bless you in all you do.

[@charlestew8792]

You are what makes America and small business operators great. I hope to be like you one day

[@RosaStringWorks]

Thank you very much.

[@kellypalmer1077]

Sir, I love your honesty and blunt truth , I for my self never skip forward on these .. and I wish I were you and your only about 6 years older, keep up great work

[@daviddenison3442]

Jerry to make a mistake is human. To take ownership of this mistake makes you a man of your word. God Bless you sir. You are a true Legend. Thanks for having us tag along. We all learn from our mistakes.

[@mrbangham]

You have great integrity, and that's a trait that is priceless IMHO.

[@milantoombs6696]

Second time seeing this video and the same results! I could feel your pain and you did exactly what I would think you would do. Wish we had more people like you! Glad the customer was also a good person. Not many of us left. 👍🏻👍🏻👍🏻

[@tablature6121]

Don't beat yourself up, Jerry. Accidents happen. Take comfort in the fact the instrument is leaving your shop looking better, sounding better, and playing better than when it came in, which was the ultimate goal after all. Great job as always. Big thumbs up all around.

[@mcgrawreek]

I enjoyed watching this video again. I am doing a complete repair job on the mandolin I got from luthier shop in Mountain View. Learning from your mandolin videos.

[@jamesakers1175]

Excellent results Jerry. You truly are a stand up man. Like you said most people would not have ever mentioned that accident. Well done our friend.

[@wadehampton1534]

Jerry, I've learned a lot from you about setting up acoustic instruments and so much more. I am proud of you for being such an impeccable man, you are showing us the good, the bad, and the ugly! Everyone makes mistakes, and I've seen you actually make very few. But when you do have a mishap, you own it and take responsibility to make make your customer whole again. The gentleman who owns the mandolin was accommodating and understanding, I believe that I would have been too. It doesn't help the situation to get all ugly in the face, and throw swear words around. It's best to just take a deep breath, and LISTEN, then evaluate the problem and it's solution. You did the right thing, and told the customer what happened instead of covering it up in silence. You are a man of great integrity, Jerry, I appreciate that in the people that I deal with.

[@tomnance9563]

Jerry, again a wonderful job. I can see why God has blessed you in your work and your skill. Thank you for living by what you believe. You are a true testament of a man of God. Great work too.

[@LeandroNegri]

Honesty is the best value to rescue from a decent person. Good job.

[@Tom-zy6ke]

Integrity - doing the right thing even when nobody is looking, a rare quality to be valued.

[@thebigrider1]

Again.......you are a good honest man and you make us all better people when you tell us the proper way to handle things.

[@georgeearls3338]

My dad was a house painter, and I got into a little bit of it too, also in drilling water wells. I can say without any doubt in my mind, a customer with that kind of understanding is rare. Good job on the mandolin too.

[@richardherrington6922]

Jerry you are an Awesome and Amazing Man !!! That's why if I ever get a nice Mandolin it will be a Rosa handmade by the best!!! You were raised right and God Bless you and your Family!!!!

[@RickP654]

Mr. Rosa, I think you are much too hard on yourself. You done an excellent repair job and you didn't sherk on being a responsible person. I think you do some amazing work and to the very best of your ability. I have watched you do some jobs that I would never have tackled. You are an honest repairman and that just goes to show you have a lot of integrity as a person. I enjoy your videos and I hope you continue making more. God bless you.

[@jamiej14544]

If it had been my mandolin, I would have been very happy with everything you did, including the final repair! I learned a lot about how to fix a common problem, like a cracked finish.

[@peterbryan3081]

Jerry, it is this attitude that keeps customers and viewers coming back. You are a person of principle and honesty that is, sadly, disappearing in the modern world. Thanks for sharing this amazing video.

[@davidmcausland4088]

This is a perfect example of , what can happen when you use a good responsible repair service, No Bull, No Hiding just a really good and nice person doing what's right, I couldn't see any sign of problems, Just another really good video to teach us all not just how to repair but how to be a man when things go wrong.

[@johnmisuraca7788]

You have proved to me you are a stand up honest guy and business. When the time come and I need a acoustic repair, you will be my first call.

[@RickRomanelli]

Thank the Lord for kind people. You do amazing work, Jerry.

[@steveparkes1]

My dear Jerry, it really isn't easy being you, as you often say, but what a man you are!! When you look in the mirror you can be assured, that fella looking back at you is proud of you, and so are we!! God bless you.

[@bruceducker2029]

Thank you Jerry for showing the honest side to humans. It's very refreshing. As grandma used to say "Honesty is the best policy". However there are times we have to temper honesty. Like "Honey, does this dress make me look fat". Well, I refuse to take that opening. Reminds me of "If you can't say something nice, don't say anything at all. Anyway, thanks for the video. We are all human and we make mistakes. Learn from them and move on.

[@mmccoy577]

BIG thanks for the shout out Jerry.

[@dancrafton89]

Thanks to Jerry I fond your channel Mike. Two channels I love to watch.

[@altruisticphilanthropic4647]

It's an awkward thing being an Earthian. No matter how dang hard we try to be perfect, we will make mistakes, and accidents will happen. Painfully, we always fall somewhat short, somehow...be that with arts, or skills. Your honest, emotional pain/anxiety, was obvious. Your transparency in dealing with it, was not what has (unfortunately) become "standard issue" these days, but rather, highly exemplary. Your repairs always are great, and this "Imperfect Jerry" repair is no exception. My guess is that you'll be dealing with this customer repeatedly...this is meant in the best possible way, of course. Many helpful hints, and professional insights...another great video, thank you, good sir.

[@springy-2112]

Jerry Jerry Jerry there's a very good reason your customer sends you multiple instruments. You're honest sincere extremely hardworking and a perfectionist . Bless you you also have a big heart thinking of others before yourself ..we your subscribers know this and appreciate it..peace and love brother you are a true gentleman 👍🏻☮❤

[@Colhogan06]

I think for me your genuine bad feelings that came through on this video says it all. You are correct, it may have been easy to get away with what happened but that as you said is not how you roll. Which is very commendable. I spent a lot of time in the Army Military Police and integrity was an intricate part of that. You have shown all of us that you are a man of integrity and you cannot put a price on that. Kudos to you for being a stand up guy.

[@kensherwin4544]

As a member of that very large choir you were preaching to, when I don't get a glue joint perfectly tight on a segmented wood vase, the lacquer does its very best to make it as visible and difficult to repair as possible. I really hate to say this but I'm glad I'm not the only person plagued by this gremlin. It lets me know I need to focus on my gluing technique to avoid problems rather than focus on finishing technique. Thank you for bringing attention to it.

[@robertmoore6700]

Jerry, you are the best. The best.

[@tenzinla1]

I'm glad you were so fortunate to have an understanding customer. I've taught (pretty much every grade from K-12) and am the father of two children. Teaching through your actions rather than what you say, is the most meaningful and I believe the *only* way people learn to be genuine good people. I always say that there are many more good people than people that make foolish choices-- they are just a lot louder! You, who in real life I'd be proud to call a friend, are one of those good people. This precisely is what comes through time and time again in your videos. I feel fortunate to have found and recommend your channel.

[@jajs283]

Jerry you are an upstanding highly ethical man, God bless. Love watching you perform your gift. Thanks again

[@tobytyler3765]

Jerry Rosa at Rosa String Works is one of the most Stand Up guys I've ever stumbled across in my travels. Much respect, sir! And keep up the content! You are an inspiration!

[@fongy200]

It was in the best place for it to have a little accident. I know that doesn't make you feel any better Jerry but by the grace of God it was already in your care and was able to be mended. You truly are one of the most gifted Luthier/Engineer and most principled men i have ever encountered. All the things that cost nothing are the most important, like humility and honesty things you never seem to be short of. Thank you Mr. Rosa.

[@We_All_Seek_Truth]

Excellent fix!!! I was so sad for you. Many of us can relate to doing some kind of damage to the tops of our instruments. Thank you for being a straight shooter and doing the right thing!

[@pmcm-ih1ep]

What a brilliant idea with the two post it notes, everyone else I've seen tapes up the whole neck taking ages.

[@koopeysgarage2905]

Your a terrific teacher and your honesty will pay big dividends for Rosa String Works. Great job.

[@joemcgraw5529]

subscribed to Mr Mike McCoys channel ,wow what a setup he has ,we are getting ready to clear alot of trees on our property wish I could salvage them other than fire wood ,maybe ill try to sell it to a local guy ,thanks for Mikes info hes a good guy and so are you

[@fenderstratguy]

A man of not only skill but also integrity.

[@randoertle2965]

Jerry, you frequently say "to be perfectly honest with you". This video is a great illustration of that honesty. I know this was a difficult project but I loved every minute. Your creativity in your repair work is as good as your mandolin playing. It great. Rand

[@saunders06516]

Your integrity matches your talent. It may not be easy being you but the satisfaction must be tremendous.

[@donaldfisher8556]

Jerry...already you need another vacation. LOL In reality, it means so much to all of us watching that you continued your work with honesty and were very honorable about it all. You're teaching here you know - not only what is possible in instrument repair but how we should do our walk in life. And, really cool of your customer to not left you on the hook. I don't know how much work each video is but it has to be a lot and I look forward to every one.

[@bob-1710]

You are a rare commodity an Honest and Fair man. There are some that would have stuck it in a box and said nothing.

[@bobpascarella4496]

Oh I’ve been there. you did the honorable thing. and a nice recovery on that repair. bravo.

[@jipes]

You're an honest man and a great repairman bad luck can happen the most important is to face your responsability and you did it perfectly so there's nothing you can be sad for ! The finish look really beautiful now

[@stevenmiller5366]

Wow, Jerry, you knock another one out of the park. What a great match on the finish!!

[@pb7379-j2k]

What a great customer and craftsman both demonstrated here

[@mistahcoughdrop]

Hello Jerry! Just a quick thank you for your time on the phone regarding removing the gunk from the poorly applied pick guard on my Collings. The "lighter fluid" worked perfectly. Appreciate the time and the videos. Greetings from Paris!

[@abywater]

Awesome fix and awesome customer, if only more were like that, life's too short...

[@georgekelly9797]

Jerry by then end of your video I felt you pain and then after your understanding I felt that there are very understanding people there. That was some adventure you went through and it proves good things come to an honest person such as you. God bless your ethics.

[@lrstaf6]

Love what you did on this fix, all of it even the blooper. It's not a question of whether or not bloopers will happen or not, it's a question of when they will happen. Being right up front with it creates trust which you deserve. This makes your videos all the more valuable. Thanks for sharing with us. God bless. I didn't notice a real difference in volume with the new nut, however; the new strings have a brighter clearer tone than the original strings. The original strings sounded somewhat subdued which makes the volume sound lower. To me the sound is definitely better with the new nut and strings.

[@TononiaWorld]

Greetings Mr. Rosa, to my eyes there is a probability that the "smokiness" comes from moisture saturation under the paint, with alcohol and heat it might get better. also, I think you are kind-hearted and the shout out for "Reel McCoy" was really nice, thank you for being a decent human being.

[@andrewreynolds2647]

Great job Jerry, don't be so hard on yourself accidents happen to the best of us, it is clear this upset you, you are a man of meticulous ethics and always try to do the right thing this is your strength, as you say many a shop would have distanced themselves from the liability, it only increases your credibility as a fine luthier and a kind and caring person which is known by i am sure by everyone you know and all your viewers on your channel. The gentleman who owns this mandolin knows this also i am absolutely sure of, he clearly trusts you as a person and your skill. Chin up we have all been there sadly not all folk would deal with situations like this in the same fair and thoughtful way you have. Peace and Love from Bonny Scotland.

[@bartdavidson655]

Jerry! You are Da Man! Thank you for teaching us a life lesson in this excellent video, which is the very epitome of the Golden Rule - "Do unto others what you would have them do unto you." (Matthew 7:12, part of the Sermon on the Mount). Thanks for being who you are, a man of integrity and compassion. And thanks to your customer, who deserves equal praise.

[@zehtee]

I really have to thank you for all of your videos! I learned really much from them and enjoy watching every one. Your work is amazing! Greetings from Germany

[@one1gretsch]

A very good video, exciting and a lot to learn. I was anxious when the "disaster" would appear, and held my breath when at the buffing wheel. Puh, things turned out just fine, with the Rosa Quality Control. Thanks.

[@philbrown6787]

“No good deed goes unpunished”...boy, no truer words Been there done that!

[@Avila543]

Your a good man and full of integrity! I’m sure God would be happy to be your boss

[@keninnis1]

Honesty is always the best way to act.Your customer will respect you for it and you will feel a lot better with yourself.GOD BLESS you my friend..

[@JC-11111]

Thank you for sharing this with us, Jerry. You're a better man for doing so, sir. 😎👍

[@josephtaverna1287]

Good evening Jerry seems like you got your hands full again 100% agreed about the strings that's almost impossible to do it's going to be interesting to see what you do about that I'm glad you and your wife had a nice vacation God bless and stay safe my friend

[@paullyle3461]

Very good job, on that finish Jerry lots of tips there thanks for sharing.🎶😉🎶

[@matthewb8229]

I realize you said not to skip ahead, but the scraping of the edge where the lacquers met...*shiver* made my spine shiver. Forgive me for skipping over that.

[@garywhitt98]

Stuff like this makes me a Jerry Rosa fan. Good job Jerry!

[@motorcop505]

I love the fact that your company is called a String Works rather than something with “luthier” in it. I know it may sound petty or silly, but String Works sounds so much less pretentious. Although I am hopeless as a musician, I have actually learned so much from binge watching your videos (is there any other way?) that have actually helped me when dealing with a couple of single string gusles (one from Croatia and the other from the former Yugoslavia) and a violin. As a result of watching your videos, KZbin has suggested several other guitar craftsmen. Although their videos are interesting they cant compare with yours for entertainment value. I especially enjoy it when you have music playing during time lapse sequences.

[@boydbc]

I greatly appreciate that you are an honest man. I'd gladly trust you with any of my guitars!

[@kenfarlow1844]

I do know how the bottom falls out of the world when rotten stuff like that happens. I tripped and fell whilst carrying a customer's all-in-one computer in her front door and broke the screen. Thankfully insurance replaced her machine as there was no replacement part for her screen. I think the Holy Spirit makes us more sensitive to such things and the Grace of God makes up the difference. God Bless. Ken.

[@ThePreyMantas]

Oh boy... I know it's easy for us to say, "don't be too hard on yourself"... Lesson learned and not lost and you were professional and honest about it... Moving on...

[@sandra.wonderfulduetbull6469]

Love your videos,and this one was special. Thanks for showing us that honesty is the best policy. God bless you and your family. 🕊🥀🙏🎚

[@fredericthom8113]

51:36 now, i do this every time i change my strings , in 2 years i win a lot of time , thank you again :) !

[@dennisyounkin644]

Jerry, I would insist paying too, People know you didnt do it on purpose and it could be fixed.... i trully enjoy your honest work ethic and its shows in your work!!!

[@Donncada1]

Jerry for all your faults, which are few. You are a good man. Happy New Year.

[@mattartinger3457]

phenomenal job on the finish repair Jerry!!!!!

[@bertrodriguez3087]

Put a little Dupont 222 (helps the lacquer stick) before applying the lacquer where you want it to stay. Let it set up, then apply the lacquer. Old automotive paint trick to make sure it sticks.

[@RosaStringWorks]

Thank you I'll look into that.

[@jenniferwhitewolf3784]

Yes, thanks for that! I still use lacquers now and then, and have to do some light repair work one day on my 1966 Guild.. that has a clear nitro lacquer finish. I use an artist airbrush for application. Will look for Number 222 to aid in the bonding. EDIT: found it! www.johnsonautobodysupply.com/DuPont-222S-Mid-Coat-Adhesion-Promoter-Quart.html

[@HBSuccess]

GREAT tip. I actually knew that once upon a time but had totally forgotten about it

[@Gunslinger320]

I can tell you this for sure...if you knocked my j45 (my baby) on the floor from the buffer and smashed it to bits I'd forgive you 100%. Accidents happen and you are a good man Jerry. Chris at Mainely Music said it was good to meet you and you were so nice. I truly hope you and your wife visit Ellsworth again. Lobster dinner on me. Thank you for your videos and your teachings. I have learned so much from you! A safe and humble good man you are Jerry.

[@philguitar1]

I have watched all your vids with great interest even though I'm not a luthier. I can barley imagine how you must feel after such an awful stupid circumstance can cause so much grief. Your craft man ship is superb and I would not hesitate to bring my guitars to you, even though I live in the UK. I really hope you get over this at some point. No reflection on your skills what so ever. Keep rockin !!

[@pmcm-ih1ep]

23:54 the blending of the back was excellent....am waiting to see it buffed out. Compared to what it was it was spot on, you’d have to look pretty close to see something that was originally an eyesore.

[@apollomorelos727]

Honesty is the best policy, they say. thank you for sharing.

[@marknash7113]

Ahhhhhh Jerry I feel your pain man. This is why I hesitate when considering working on other peoples instruments. Been doing this for years on my own guitars, but man the liability! You manned up and took the responsibility for your actions and mistakes. That is a lesson which needs to be taught to all in these times! Your passion is double edged sword but makes you and your instruments what they are, beautiful! Your customer rewarded your honesty. Another real human being. Keep on pickin.

[@Vigilante311]

Great work jerry, really enjoying the videos they're keeping me up at night, cheers for taking the time to pass all this info on. Take care

[@roberteasleysr9108]

So sorry, I know you care more than anyone about instruments . That is why we love your videos.

[@waynebrown1609]

you are an outstanding man Mr. Rosa

[@AREA-sj4ec]

i love the Real McCoy i love to listen to the storys he tells.. i also like watching your channel because your honest and took the blame to many times people have the its not me i didn't do it syndrome keep up the good work.

[@jamesharmon5963]

Thank you so much for sharing. I’m learning a lot from you. I just work on my own guitars and your videos have helped me so much. Thanks 🙏

[@SPARTICUSish]

sir, 'your finest hour', in every respect. because of your error we saw better the man. that is a thing that can not be said of every man. and that is to your credit. job done on that.

[@davidpoggioli2204]

Jerry you'll probably never see this but I'm going to comment . First as some viewers have said ,to use a drop fill applicator on the end of the CA glue to get a more precise flow into the crack .Also I would use the thinnest CA glue for this repair . Actually I might just use Titebond thinned out . It causes less damage to the finish . Now I also saw a tip from Dan E. at Stew Mac about hardening the CA glue and to use the vapors from the accelerator rather than spraying it on . He pours some into an empty bottle then empties it out . Just hold the empty bottle near the glued area . This way it never touches the finish but allows the vapors to do the work . I understand you now realise the StewMac accelerator works much better and doesn't cloud up the way the other brand you used . I posted this here for other viewers to see and might understand a better way to apply this fix . Jerry I know this mistake bothered you terribly and I am in no way blaming you . It can happen to anyone . I feel you did a great job in repairing this instrument .

[@battlehrfred]

Excellenttttttt Work sir, accidents do happen and with your experience, hence, it turn out excellent!! ty for sharing,one again a great entertaining video!

[@nodnostrebor4300]

Now if only UPS can only keep from stepping on it while it's in transit. Nice job, Gerry. And yes, a great customer. Let's hope the instrument has a long, injury-free future. My bet is, it will be back in the shop before the young lady it's being gifted to has her first child.

[@dfz6925]

I haven't even seen what happened yet, but just wanted to say I appreciate your honesty. I've worked with very reputable repairmen that were not honest with misshaps that happened in their care on an instrument that today is worth about 35k. It's always sketchy when a repairman "finds" damage on an instrument that you just went over with a fine- tooth comb before it entered his shop and then not only does he "find" a sizable and obvious crack, he fixes it before I had a chance to inspect it. Never fessed up to it, and tried to charge me on top of that. There was another ding on the top associated with the insident that he hadn't seen yet and I brought it to his attention. He had little to say at that point. I didn't pay for the repair. I won't get screwed arriving and leaving so to speak. Things were never the same after that unfortunately.

[@blkjckgtr3075]

Awesome repair and finishing Jerry!you should look into glue boost,mixes with laquer your a honest man and incredibly gifted,Cheers

[@ZombieXee]

You're a good man Jerry Rosa.

[@Dan13grandpa]

I don't remember if I found you first or the Real McCoy and got to the other one but I he only had about 300 subscribers when I went to his channel and I think you was under 10,000. I have changed phone number a few times and had to re-subscribe a couple of time. I sure miss him and mother. Still see her once in awhile when the son puts her on. Love you stay safe and God bless. Dan 🇺🇸

[@PedalSteel-by2hx]

I VERY much appreciate your honesty. My kinda guy!!

[@Mulgy]

to me it looks like the original finish had a touch of green to it the fact that you cared enough to lose sleep over that crack means i would be even more happy for you to work on any of my instruments than i was before.

[@mikaso]

Thank you and God bless you, Jerry Rosa!

[@bodiedominguez]

Great videos, they have been my instruction videos for some time now. Good work

[@glenchoitz9497]

Just an observance on the scraping the seam after paintwork. Having done autobody work most of my life, this is the same basic method that is used in spot painting. but done with sandpaper to taper the repair edge before applying any finish or primer. Blending the new into the old instead of trying to fully level to the old paint. While I have not tried this on an instrument, it may be something that would make the job easier. Scrape your edge with the blade to get rid of the shelf before applying the lacquer and then a fine sanding after wards with a finger block to finish blend. Just a thought that may work for you.