36. AI & UX: Innovations, Challenges, and Impact (ft. Henry Modisett)

The surge of AI is currently changing the way we work and live. To avoid feeling left behind, it is important to engage with and understand these tools. This is true for UX designers just as much as almost everybody else. In this episode, we feature Henry Modisett from Perplexity AI and Kate Moran to get two insightful perspectives on the current state of AI and its connection to UX.
Learn more about Henry Modisett:
/ henrymodisett
Learn more about Kate Moran:
/ kate-m-moran
Perplexity.AI:
www.perplexity.ai/
NN/g ARTICLES & TRAINING COURSES
AI for UX: Getting Started (free article):
www.nngroup.com/articles/ai-u...
AI & Machine Learning Will Change UX Research & Design (free video):
www.nngroup.com/videos/machin...
AI Improves Employee Productivity by 66% (free article):
www.nngroup.com/articles/ai-t...
AI-Powered Tools for UX Research: Issues and Limitations (free article):
www.nngroup.com/articles/ai-p...
AI: First New UI Paradigm in 60 Years (free article):
www.nngroup.com/articles/ai-p...
Sycophancy in Generative-AI Chatbots (free article):
www.nngroup.com/articles/syco...
Information Foraging with Generative AI: A Study of 3 Chatbots (free article):
www.nngroup.com/articles/gene...
The ELIZA Effect: Why We Love AI (free article):
www.nngroup.com/articles/eliz...
Practical AI for UX Professionals (full-day/2 half-day UXC course):
www.nngroup.com/courses/pract...
CHAPTERS
0:00 Intro
1:43 Perplexity AI: History & Value Proposition
10:30 Perplexity AI: Next Steps & Future Developments
15:04 Making AI User Friendly: Generative Interfaces
24:33 Understanding AI as a Consumer Product
28:28 Mental Models for AI
30:41 An Outlook for AI
35:51 NN/g’s Role in the AI Movement
37:34 Anthropomorphism of AI
40:07 Dealing with the Fear of AI

[@justinhevey5182]

Great discussion.

[@angelova.nikoleta.design]

Sounds interesting! Will try it out. Did you guys hear about Sora? What do you think about AI tools generating realistic videos?

[@NNgroup]

Generating realistic videos with AI sounds very intriguing. It will be very interesting to see how companies approach the challenge of making these tool usable. Image generation already creates severe usability issues, and video creation will only intensify these.