6 Biggest Restaurant Owners Mistakes - Part 1

These 6 Restaurant Owner Mistakes are costing you the money, the freedom and the joy you deserve in your business and your life.
To learn more please either watch the video above or click the link below to read the transcript or listen to the podcast on my website.
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Thank you,
Ryan Gromfin
The Restaurant Boss
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[@B33SON1]

I think these are some great principles for other types of businesses as well. great job

[@Dronetrekk]

Long time restaurant employee here, everything from busboy to manager. I do own another type of business but I am considering a food oriented business in the future. Those are great advice for mistakes to avoid. Let me add one for you, the owner: taking your customer for granted. Not being acknowledged and welcomed by the owner when you enter the premises is possibly the worst feeling one can have as a restaurant guest. Being ignored by the owner equals = I'm not welcomed here. That warm personal touch, coupled with a smile, remembering their names, remembering what they had the last time, offering a small freebie (like a small portion of a new dessert), will do wonders for your business. Remember that eating food at a restaurant is supposed to be a comforting and positive experience, and goes beyond the concept of a "transaction".

[@Therestaurantboss]

100% -Dawn, Team TRB

[@letitbebymichael3413]

It helps me a lot thank you Ryan

[@DanielIles]

I love that you are helping small business owners with your sites. I will definitely be checking them out. Keep it up!

[@Therestaurantboss]

Thank you!

[@josephdiokno1365]

Big thanks!! More power on your channel 😉

[@skipmcgrath]

This is really useful for any small business. There are too much advice available on how to start the next Google, and too few people talk about how to do the kind of small business that most people will really be involved in.

[@Therestaurantboss]

Thank you! So glad the video helped you out!

[@restauranttrainingvideos9516]

Delegating doesn't equal ignoring. Thanks for that slogan cuz it is so true!

[@wgconsultants3030]

Right!? I have to use that as well lol. Because ALL management does that. Just horf off a responsibility and call it a day. Then blame you for the f up

[@rashawnsmallersr387]

Thanks

[@Getwisdomapplicationknowledge]

great video bro

[@andreaballesteros8823]

Love it! A lot of these principles can be applied to other business ventures, not just food & hospitality:)

[@savagevaulter]

I have downloaded your 90 day planner and am starting working on it. I do not own a restaurant currently and am only in the research and development phase; however, I figure your method works for running a restaurant. And if I approach this with the mindset that I am ALREADY running my future restaurant, I might as well start off right. SO today is day 1 of my first 90 day sprint. Thank you for your tools and wisdom.

[@Therestaurantboss]

You are so welcome and I love your mindset. Go get 'em!

[@martyfoster7053]

I am working on education, and other plans, to operate a small mobile restaurant. I hope you are successful with yours. I've picked up a few things from Ryan, and am hoping to learn a lot more, as time goes by. Best wishes in your adventures! :)

[@reneeprice3740]

I'm not opening a restaurant per se, I am gong to be doing food delivery. I am so excited about your KZbin channel....thank you for your wonderful insight into food service.

[@knoxvillehermitfreemoviesm3625]

On On Gordon Ramsey's show (Kitchen Nightmares) he's always making a big deal about fresh foods to be used to make the the recipes and gets mad at the cooks who store the meat and vegetables in the refrigerator over night.

[@Therestaurantboss]

Gordon definitely has his opinions...it's what makes him Gordon Ramsey!

[@marciaouellet1]

Hello there thanks so much forbid amazing content could you tell me about POS for a small restaurant?

[@Therestaurantboss]

Hi Marcia! You should watch this video as it will help guide you: therestaurantboss.com/how-to-pick-pos-system/

[@abrahamzekios2666]

Good thanks

[@frankpatron868]

Cost Not adjusting to inflation

[@michelletoretore3012]

Hi, thank you for your great online "training". I'm from Indonesia and just opened a Japanese Restaurant. We're having 3 big problems. 1) I have no idea how to run a restaurant and we depend on our chef who's formerly from another Japanese Restaurant. 2) Our location was not so good, it is hard for people to find us. 3) What we need the most is how to pull our customers to come and try our food, get to know us. If you have any suggestions, pls do share. Thank you

[@dwiinpos1088]

know your recipe cost and manage your menu and track inventory kzbin.info/www/bejne/bne1YWSeaqhsjdk

[@rivervalley381]

Thank you.

[@arturortuno80]

thanks this really help a lot I just open my restaurant like 3 months ago and that's true my employees they didn't want to learn to do the stuff the right way the always wait for me to do it becuz I do the things right cuz is my restaUrants and I care.

[@hsetiono]

1. They create a job instead of building a business 2. They work on everything except their passion 3. They think they're delegating 4. They focus too much on getting new customers, instead of delighting them 5. They try to manage people instead of people 6. They never build a real team

[@Therestaurantboss]

Spot on! Thank you.

[@frankpatron868]

Like that.. Not a system

[@jihane0jihane]

All your videos are great thanks

[@fernandoserna2219]

thank you, this is great and your videos are very helpful, i am going to watch all your vodeos and make this restaurant a profitable business.

[@mouhaxp]

Very informative videos

[@RealBigmista]

I am guilty of delegating too much and then having to go back and do everything myself.

[@MusicJunkie806]

I think delegating is so far the biggest one, if done right works really well, but far to often that is not the case. in any job i think this is very important

[@Therestaurantboss]

Learning how to delegate can be very difficult for a lot of people!

[@golibibrohimov1397]

Hi Ryan ,What is your advice about leadership for management level in restaurant business struggling , thanks on advance

[@chefjamesmacinnis]

I'm a chef. I want my own restaurant. I want to cook in my own kitchen. You make it sound like I can't do that.

[@kevinegan1660]

Proper delegation is a challenge no doubt thanks for more insight

[@Therestaurantboss]

I think it's one of the hardest things for people to do properly!

[@jodyshuffield_Chit_n_Chat]

Would love to talk more about building a restaurant I work at. We have been open 10 weeks.

[@Therestaurantboss]

Hi Jody! I would love that. Hop on over to the therestaurantboss.com/hire-me and grab a One Thing Call (about mid page). We can flesh out the scope of work there.

[@radouaneny]

Great insight

[@childerssurfer]

thank you. hope i can have such one day

[@MeMeMaxi]

thank you

[@ritaadibe662]

Really nice video, having the problem of delegating though

[@jennifferjimenez4978]

great video!

[@mubeenbil]

Thanks, good advice but what about small restaurants? takeout and fast food

[@Therestaurantboss]

its all the same.

[@juanvasquez5961]

Hi I am in the process to open my first restaurant. I have 10+ years of experience in the industry due to my family's restaurant that has been closed for 5 years now! I believe their restaurant didn't work due to lack of a solid management system and now I would like to open the doors again at a different location in the same town. My fear is, if the town is big enough for this market the population here is around 7,500! We will be the only Mexican restaurant in town and people now travel 30 to 45 minutes away to eat Mexican food. What would be your advice on this situation?

[@albinosmani2596]

Ok wait i'm a co-owner there is only 2 co-owners and 3 owners of my restaurant must co-owners do the same?

[@z.veronica8908]

Hey Ryan. I happened to come across your video at just the right time. I am planning on purchasing an existing restaurant. I got my Bachelor's in Operations Management years ago but there's a difference in getting your degree and using it. I never practiced what I learned. This has always been a dream of mine but I don't know where to begin. Can you and anyone reading this push me in the right direction? I really appreciate it. Veronica

[@Therestaurantboss]

therestaurantboss.com/ror

[@gibbdumrichob3421]

I had a question. I have a friend planning to open a restaurant and wants to know how to present a power point presentation and what do you recommend on things to highlight and ensure you have their full attention as there are times meetings and presentations can be boring.

[@charlesgoodman2514]

Is funding for a restaurant hard to obtain?

[@gilbertromero8495]

Great job brother, we have over 22 stores in the family, and I do not know how we could have grown this much with our systems 'please get in contact with me so we can talk

[@Therestaurantboss]

Hi Gilbert, I just saw this message. How do I get in touch with you?

[@michelejackson5523]

Hello Ryan, I love these video's they are really helpful and full of knowledge. My husband and I are in the process of opening up a Jerk Chicken restaurant. We are having trouble figuring out what is the best way to protect our personal assets for example, should be set up a LLC, S-Corp, C- Corp, Corporation, S-Proprietorship......We want it separate from our personal assets. Can you give me any advice here? Thank you!

[@Therestaurantboss]

Contact an attorney, I can't give you that kind of advice.

[@kevinmorales1777]

How do you take over a restaurant as a manager and get everyone on board on the same page to execute tasks properly. Especially when there is employees that have been there for years and are use to doing it their way

[@miriamzabala9588]

Same question

[@SonyInc]

Look up Mikey B's New Bedford ma

[@kellydonahue762]

I absolutely love your videos, but..... You need to ditch the smedium shirt, and get a 2XL bud. 😉👍

[@Therestaurantboss]

Hi Kelly. Old video...new shirts now.

[@alissalissa6761]

I hate accounting and stock taking !!

[@wgconsultants3030]

Delegate, hire an accountant and an inventory manager. This can be part time or full time. If you have a system that manages inventory and the money, you can simply compare and ask questions as needed.

[@mikebrusco5666]

Misspelled "Except"...spelled it EXPECT.

[@SamuelGonzalez-no8zo]

Stop micromanaging and get to work :P hehe

[@zakgraham1283]

Why wearing scrubs?

[@Therestaurantboss]

LOL an unfortunate colour mistake I think! I did a double take too but it's just a green tshirt. Dawn - Team TRB

[@brettcarter5954]

1. Create a JOB instead of a Business 2. Work on everything EXCEPT their Passion! 3. NOT correctly Delegating TASKS 4. 5 and 6 are on the 2nd video

[@microphonehead]

All go expect for your mistake on point 2 :-)

[@Therestaurantboss]

Which mistake?

[@microphonehead]

@@Therestaurantboss you use the word expect instead of the word except. Also FYI I just noticed in many of your videos you spell your URL wrong, on the video it shows therestuarantboss.com rather than the restaurantboss.com. On the plus side I did hit like on the videos I watched and I did subscribe today, I like the content.

[@Therestaurantboss]

Thank you for pointing that out. This is an old video and we are doing a much better job now of catching those typos (I am famous for my typos, actually - LOL).

[@Wildoyen]

i was zoned out for a moment and confuse when i saw "expect on their passion". and i go like, whats wrong with that? and i went minutes back and realized it was just a typo.

[@Therestaurantboss]

Yeah..typos are my very special gift. I always include them at no extra charge.

[@shivram27]

Hi... I think you need to know how to pronounce 'restaurateur' there is no 'n' there... great content otherwise... thanks

[@therestaurantguru6890]

You do a great job, Ryan. Well done!

[@ritaadibe662]

Really nice video, having the problem of delegating though