7 (MORE) Things I Hate About The Polestar 4

[@leluyaa]

To all of y'all complaining and name-calling Kris etc from the comfort of your own home and complete anonymity: He has to deal with the people at Polestar HQ face to face, and still he is honest enough to tell us viewers and possible buyers (At no cost) that there are bugs and software issues that we need to be aware of.. That's that, this is the same Kris that spoke so highly of the Polestar 2 a couple of years back that on the strength of his word I (and many others) went and bought 2 of 'em.. Relax and have a nice weekend and again I thank you Kris for all the great content 🙏🏼

[@KrisRifa]

Thanks for you understanding comment, I really appreciate at! You're 100% correct. I give high praise when it is deserved, and I critizize at product when it is bad. I am always as honest as possbile for the benefit our you guys, the buyers who come here for the truth.

[@leluyaa]

@@KrisRifa Your dedication to objectivity (and entertaining personality) is why we are here Kris. I appreciate your efforts while wishing you and yours the best weekend 🙏🏼

[@suvann540i]

At this point it sounds to me like you need to get another tester, or get the software reloaded. I've been watching a ton of videos and right now it seems that your car may be quite "special" to say the least.

[@KrisRifa]

To be honest I don't think that is the case. The last car I drove two months ago also had a ton of issues. At the time of testing I was at Polestar Design in Gothenburg, and "complained" about the issues directly to Maria Uggla head of CMF at Polestar. She then reported it directly to the ADAS team and I told them face to face about the issues i had. They're response was "we are well aware about these issues and working on them. They will be fixed in the next SW". I know for a fact that Polestar watch my videos because several engineers at company have told me that in person. So if I was given a "mandags bil" or a "lemon" they'd be quick to inform me, and I'd report that back to you guys. That has yet to happen. Well except for the press cars we drove in Madrid at the launch in May. That is why I didn't speak about their issues at the time. Today I got a call from from Polestar 4 product manager Ola Aldensjö. He invited me to HQ nest week so I could talk to the ADAS team directly. He suggested we take out a few cars for a drive so they could get my feedback. So based on that en my past experiences, I don't think there is an issues with this specific car.

[@guidomescalito]

I had the same problems on my test drive. (but not the crazy tailgate ;D) I love the car but will wait until next year until these stupid software problems are fixed.

[@youtubebirdie]

HUD works without issues on my P4 performance after upgrading to 4.1.10 Also, no ghosts opening the booth. Your test car seems to need a complete reset or new install 🙈

[@KrisRifa]

There is nothing from with this specific car, I spoke to Polestar 4 product manager Ola Aldensjö on the phone today about PS4 issues. He never mentioned it being a problem only with my specific car. He invited me to HQ next week to spend time with the ADAS team so I could give them my direct feedback in real time. So hopefully that'll narrow down the issues. It may be as simple as the roads I drive on challenge the car in a way the roads where the car was developed don't. Our roads may be a special case, or normal and their roads are special. Who knows. Either way, it's not just this car. Even though your car is fine (which is great) and others are also reporting having no issues.

[@youtubebirdie]

@KrisRifa The ADAS stuff I agree, it‘s way to agressive and so on, exactly like you described. But the HUD is working 100% of the time in my car, which is exactly the same spec as your test car. Also, the booth never opened automatically. So there must be something different with the cars, I guess…

[@KrisRifa]

@@youtubebirdie so different cars are different obviously. So cars specced differently will have different issues because of them having different parts. And extreme example (which is just to make a point) is a DM vs SM. A SM will never have an issues with its front motor, because it doesn't have one. But "identical" cars are not all equal since car manufacturers will have different suppliers for the same parts (eg. Bosch, Continental etc). Since the hardware is different, so will the SW be. And thus a whole bunch of people will have problem A, while whole bunch of people won't have that problem - because the cars are different. In your case, you HUD was not affected by SW 4.1.10, but many others (including this car) is.

[@AdamBingley]

​@@KrisRifa Amazing, tell them to ask support for all the tickets us owners are raising on a daily basis on how poor the software is!!! P.s my HUD didn't work properly in 4.1.9 but seems to be stable in 4.1.10 but fully agree with all your complaints around pilot and other issues, it's substantially worse in low light / bad weather.

[@joesita552]

Absolutely agree. I have had my P4 for just over 2 weeks and I have experienced all the issues reported. I too love the car and hope Polestar fix the problems very soon as it certainly detracts from the enjoyment of driving/using the car.

[@brennos_tv]

it's a saga, so many things to fix! it's good you point them all out despite we like the car or not. I'm like I like you I really want that car to succeed as she got the look and the right feel (i dont know how else to put it) but first they need to really address those problems.

[@sebastiansandvik825]

Thanks for the video! Let us potential P4 buyers know how these things develops. Looks like the Audi Q6 Sportback is back up on top of my list.

[@KrisRifa]

Q6 is a fine vehicle!

[@Mccook68]

Kris. You’ve changed. Normally you are balanced with your reviews. However, your drama laden comments about this car seems more directed at sensationalism to raise funds for your road trip. The car has issues no doubt. Why not return back to Polestar hq and challenge them ? Good luck

[@KrisRifa]

Sorry dude, but I have to wholeheartedly disagree with you. If you watched the whole video I think wouldn't have written that comment, hence your reference to my trip - which isn't a road trip. More evidence you didn't actually listen to what I am saying. First of, this is not a review - both the title and thumbnail communicate CLEARLY that this video is about the negatives. I also explain at the very begning of the video what the video is about, and it is not a review. Google defines a review as such "A product review is content that examines the benefits and downsides of a specific product". I think this is good definition, but this video is not a review. It a specific video that talks about the negatives, hence the title and thumbnail. For more than four years I have consistently published these types of videos here on the channel of almost every car I test: Range Test Long Trip Test Review X amount of things I hate about car X amount of things I love about this car I also occasionally have a few other video-formats, but these are the ones I almost always make. So I have not changed. I think what you are observing is one of very few cars (if not the only one ever) that has so many negatives I have made a follow-up video on the topic. Don't blame me, blame the car. "Why not return back to Polestar hq and challenge them" Well, if you actually watched the video, you wouldn't have written that comment either.... Good luck you too sir.

[@BillB33525]

@@KrisRifa I think you have a right to be annoyed with this car. It has too many problems to be on the road. Goos luck helping Polstar fixing the issues.

[@panameradan6860]

Electronic door handles, electronic rear-view camera, touchscreen climate controls … these are all things that leave you up a creek when the software or electronics fails … and things that never failed on me in 40 years of owning analog ICEVs …

[@kthomasev]

I was really looking forward to this car. Going to wait to upgrade from my 2 until the 4’s bugs are fixed. Assuming it will only take a few months.

[@hege750]

My Land Rover Defender has the camera-based rear-view mirror and I absolutely love it. I ordered a BMW i5 a while back I'm sad that it can't be equipped with the same option.

[@davidmaas7953]

@kris, im really happy with this kinda of videos. Especially when you share your feedback to Polestar so they can fix the experience. Do you ganna test the base sound again? Thanks

[@akeem11h]

Kris, thanks as usual. The Polestar 4 needs to come to America, it is down right beautiful.

[@abraxastulammo9940]

But lack of rear window is just weird and unnecessary

[@akeem11h]

@@abraxastulammo9940 perhaps more savings for Polestar than consumers

[@FrankNolf]

Polestar should not release a car in the first place with software that is so buggy and then make it even worse with a sw update that is even more buggy

[@vin2221]

It is very strange. I have a P4 LRSM and the latest software, however no issues till now. Maybe an issue specific to the test vehicle that you are driving.

[@KrisRifa]

No, it is not a specific problem to this car. Just because you have a working car does not mean these are not common issues. Polestar have confirmed that these issues are common and they are working on them. Others have also reported these problems as common.

[@sampsalol]

I finally canceled my lease order for this vehicle, I can't stand software issues like this. Looking at the Ioniq 5 N-line instead or the or maybe the N because they actually work like intended.

[@MarinussuniraM1]

Test out the car with a skibox would be nice. Since u cant really fit skis with that small opening....consumption etc

[@madhuvennalaganti8603]

Does it have potential for an OTA upgrade on those points? Also on introducing self parking?

[@Hemuli5454]

Kris, have you tested keep climate function? Because my car leaves all interion and exterior lights on after leaving and locking the car. Also music still plays on when I get back to the car. I have contacted Polestar support but havent had a reach back yet about the issue.

[@AdamBingley]

Thank you for bringing publicity to these problems, PS support have been shocking, either denying or ignoring them all together. Very frustrating ownership so far.

[@sunil3135]

Do you have all these problems described in this video?

[@AdamBingley]

@sunil3135 I don't have the HUD and Boot issues, but the ADS is absolutely shocking and there are other issues with the software

[@christophermcentee9932]

I'm about to order a Polestar 4 for February so hoping software issues will be resolved. I was wondering if there is any ride difference between the AWD and the RWD? And can't decide between snow and magnesium, any thoughts?

[@ericcisternas]

I ordered a P4 with elechtrochromatic roof then arriving in February I hope those bugs would be resolved. It seems that the car Kris has is a bit weird, because I have seen tons of videos with no such behavior It’s a good thing that Kris can talk to Polestar HQ directly, What could happen if they don’t after receiving the car? Will they be listening to their customers? Kris, what do you think?

[@nollattacykel]

Kris, you seem to have some kind of special vehicle. My P4 LRDM with Plus and Pilot does not behave at all like yours.

[@KrisRifa]

To be honest I don't think that is the case, and neither does Polestar. I am glad your car work fine, but that does not mean others are having issues. My friend "Rundt Om Biler" from Denmark has also had bunch of issues. . The last car I drove two months ago also had a ton of issues. At the time of testing I was at Polestar Design in Gothenburg, and "complained" about the issues directly to Maria Uggla head of CMF at Polestar. She then reported it directly to the ADAS team and I told them face to face about the issues i had. They're response was "we are well aware about these issues and working on them. They will be fixed in the next SW". I know for a fact that Polestar watch my videos because several engineers at company have told me that in person. So if I was given a "mandags bil" or a "lemon" they'd be quick to inform me, and I'd report that back to you guys. That has yet to happen. Well except for the press cars we drove in Madrid at the launch in May. That is why I didn't speak about their issues at the time. Today I got a call from from Polestar 4 product manager Ola Aldensjö. He invited me to HQ nest week so I could talk to the ADAS team directly. He suggested we take out a few cars for a drive so they could get my feedback. So based on that en my past experiences, I don't think there is an issues with this specific car.

[@johntadley4323]

@@KrisRifaplease please ask them to stop the speed limit flashing in the head up display as it’s wrong more often than not as it only reads signs rather than use gps location. It’s so distracting. Pulled out of a car park onto a 60mph rd showed 5mph flashing for 2 miles until it sore a new sign 🤬

[@johntadley4323]

The charger should unplug once the car is unlocked and not still charging. Think you have a lemon unfortunately. Ps love your videos 👍🏻

[@KrisRifa]

No lemon, "identical" cars have different parts (because car manufacturers use different suppliers) and thus different problems. This is why there are many people here in the comments who have never had any of the issues I talk about in this video.

[@joris188]

any videos on de polestar 3 planned?

[@KrisRifa]

I have a Polestar 3 press car on loan next week!

[@tobias5360]

Great that you are invited to Polestar HQ, of course we want the P4 work flawlessly and don’t have bugs either on ADAS or other systems. However I feel your way of criticise P4 is different compared to other cars. I’ve read a lot about the Q6 as well and it also have software issues, but I haven’t seen you talk any about it? Many other car manufacturers like Xpeng and Zeekr have poor ADAS-system, but you haven’t reviewed those cars at all as thoroughly as the P4. So, is the P4 so much worse than other cars or do you just want to highlight the P4 much more?

[@KrisRifa]

Sorry mate, but your feelings are just that, feelings. They don't represent my reality accurately at all. All Polestar 4 (four different cars) models I have driven have had issues with ADAS, and none of the Audi Q6's (five different cars) I've driven have had any issues. Go watch my Q6 videos, you'll see that I several times applaud the ADAS or JUST WORKING. And that is what they do, they just work flawlessly (in my experience). Polestar 4 is built on a completely different platform to other Polestars (and Volvos), so Polestar have had to start from scratch here, hence all the issues. Yes PPE is a new platform, but there are also many carry over parts in those cars. So Audi didn't have to start from scratch. I will make a video about this topic in the future. "Xpeng and Zeekr have poor ADAS-system, but you haven’t reviewed those cars at all as thoroughly as the P4" Polestar 4 is basically a Polestar 4 in a different suit, so I expect that car to be as bad as this. I have driven Xpeng and criticized it. Go watch any of my videos on any Chinese car and you'll see me being as harsh or even harsher. Go watch early ID.3 and ID.4 videos when those cars where new. I criticized those cars even more than I have done here. So you are wrong my friend. You may only feel this because those other reviews are in the past.

[@tobias5360]

@Thanks, then I know based on your experience the Q6 is much better, that’s why I’m considering a Q6 instead of P4. About Xpeng, I haven’t seen several “hate”-videos or you be as frustrated in those cars as you’ve been in P4. Maybe I’m wrong and you have been even harsher about those cars. However, mine and other viewers feeling of how you present the bugs/issues of the P4 are not made up and you might consider it for the future - it’s important the viewers can trust the review. I’ve been watching your channel for four years - always loved when you’ve test drive any Polestar and Volvo - and don’t get me wrong, I think you are too harsh on the P4. Yes I’ve driven it several times (not as much as you have). Looking forward to your review of the P3! 🙂

[@sunil3135]

The software seems like a prototype on this car. Very few companies seems to develop very good software. Tesla are among those few.

[@JulezWinnfield]

When did Volvo/Polestar decide to make rear windows obsolete?

[@WidescreenContent]

few years ago probably

[@nbvolks]

When will you put the Polestar 3 through similar tests? It also has bugs and issues.

[@KrisRifa]

I have a Polestar 3 LRDM on loan next week! So those videos are coming soon!

[@mi2ke]

@@KrisRifabeware, youre gonna lose the last hope you have in this manufacturer.

[@KrisRifa]

@@mi2ke how so?

[@mi2ke]

@@KrisRifayou might want to check the polestar forum - Im too biased as my PS3 is since 1 day after handover back at the workshop for repair and was not seen anymore for more than 7 weeks.

[@nbvolks]

@@KrisRifa interested to hear what software the one they give you is on. I'm on v1.1.14, and don't have any of the ADAS issues that some have reported, and certainly nothing like what you experienced with the P4. What I do have is loads of small and annoying bugs and missing features. 1. The auto-dimming mirrors doesn't work yet. Neither does the tilt down feature when reversing. On that last one, Polestar has claimed that will never come, because it's a physical constraint! 2. The camera stitching of the 360 view is horrendous. 3. The absolute madness that seems to be going on with the interior lights and puddle lights. 4. Seating position memory not consistently working when different driver profiles are used. 5. Phantom seatbelt warnings. 6. Phantom driver alert warnings. Now this one is similar to your P4 experience, but even with the driver alerts turned off, I STILL get "Pay attention" warnings, though not quite as many as with the driver alert setting turned on. 7. Maybe the key fob works....maybe it doesn't. Maybe I have to reset the settings under the lock menu to get the car to react properly to the key fob. It's like playing key fob roulette every time I get to the car.

[@perkarlsson882]

I personally don't need half of all that stuff, i like to drive the car myself, can close the tail gate myself etc. EVs have too much features, but I really like the P4 as such.

[@jannepollanen2837]

Are you paid by the competitor when sharing so negative info all the time😬we have had several polestars and have done several tests with P4 and cannot wait to get mine in a week time. But everybody has their own opinion😅

[@KrisRifa]

Of course I am, that is the only explanation right? I am paid to highlight the flaws of this car by the competitors in the same way Polestar have paid me for every positive video I have made for them since 2020. Are you paid to write this comment? Because you seem to be new here if you' think a couple of videos showing the flaws and problems with this car is "sharing so negative info all the time"when I LITERALLY have 40+ videos that are overwhelmingly positive about their cars....

[@Jir-s1d]

This is not reporting it’s complaining….oh no a coffee cup icon…what will I do now….

[@KrisRifa]

please explain how you got to what conclusion...

[@JustinTan-y2x]

U r merely giving urself more opportunities to make more videos. Sorry to say that ur reviews are very biased. Do u know ur videos are affecting their sales in some ways which do not do any justice to the team who worked so hard for the P4 production. I drive a P4 too but I do not have any of those problems that u mentioned.

[@KrisRifa]

god damn it, it is not a REVIEW... geeez. How hard is it to lean basic english or even do a quick Google search before telling others off? " Do u know ur videos are affecting their sales in some ways" Did you know what goes up must go down? In the same way when I rave about how great a car is, it affects cars sales too. What is your point? Only talk about the good, and leave out the bad? My channel is not here to pamper the manufacturers, it is to help the consumer. Good on you that you don't have any issues, but MANY DO. I speak to people every day with even more issues than I have here. Good thing Polestar invited me to their HQ next week to talk about these problems.

[@JustinTan-y2x]

Just off the Pilot Assist if u have so much problem with it. Btw, many controls can be done via ur phone apps too. This is called technology. Many EV Charging can be controlled remotely. The vibes from your video is annoying and too much of negativity. P4 isn’t so bad like how u claimed. It deserves a better review. U probably just need to change the car u r driving. Sorry, gonna unsubscribe ur channel now.

[@KrisRifa]

This is not a review, geeeeeeez louise! Make your own videos of you don't like mine. Claimed? You mean shown... I show on video.... Polestar seem to disagree with you about this car, and have invited me to their HQ next week so we can test together. Great on blaming the user and not the product!

[@buxus3770]

Clickbait drama queen 😂