7 Practical Automation Rules to Supercharge Your Jira Service Desk

Did you know that 88% of consumers trust online reviews as much as personal recommendations? In a world where customers can share their feedback instantly and publicly, it is more important than ever to work smarter.
Jira Service Desk is a great platform to manage your customer relationships. Automation for Jira, however, allows you to take JSD to a totally new level.
In this webinar, we walk through the 7 automation rules we use every day to provide 5-star support to 20,000 customers with a team of only 9 people. You can take the rules yourself, customize or simply get inspiration.
Your co-hosts are Andreas (co-founder, developer, rock climber) and John (Marketing guy, Jira convert, cheesy songwriter).
See all rules here:
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[@paolaandreaboxiga7403]

Hi !! I need add subtasks original estimates to parent. Can you help me ?

[@dylandavis4998]

This would be super useful so story points or time estimates on all sub tasks, Tasks, and Stories will always aggregate upwards