8/9 Ask the Expert: Personalizing the Portal Experience with Favorites

[@ServiceNowCommunity]

Please post your questions on the community - ANY TIME! community.servicenow.com/community?id=community_question&sys_id=0b6f366bdb57d7808e7c2926ca96193b

[@jeffpierce3341]

You can access the scripts and resources I used here: www.cernasolutions.com/personalizing-the-portal-experience-with-favorites/

[@arturzhmur8735]

So bad that the site is not available now and links integrity were not preserved.

[@veeamtest58]

Hi, thanks for sharing this. Quick question how do you set the task type if I want to add the favorite feature to case ticket as well? I added the heart icon to the form widget, and it is setting the task type as sc_req. I would like it to be automatically setting the table type

[@ServiceNowCommunity]

Hello - Our apologies - the Time is 10am PT.