A Call To Check on His Heat Reveals Major Problems

[@charleswebb5128]

Good find Scout!!!...

[@caru3257]

Great job.

[@jonleon9132]

thanks for another good video Curtis. please keep them coming

[@franciscotejeda1461]

Happy New Year Holliday n God's Blessings 🙌

[@williamserver4332]

I hate that type of disconnect. They are usually hard to pull out or pop in. Also weird seeing a trap outside . Great video

[@apollorobb]

Ive seen the same thing some people dont want them hooked up . I had a customer specifically tell me to leave it unhooked lol. I bet it smelled good when you fired them up

[@HVACTechKnowledgy]

I imagine he definitely knew he didn't have any heat LOL probably just trying to save on that diagnostic fee. Good thing you got him straightened out though👍

[@bobboscarato1313]

He has to go back to either replace the compressor or whole outdoor unit even when compressor is still under warranty.- Refrigerant, suction and line drier, torch use; vac pump use; labor, sales tax. Did I leave something out?

[@lukeh6015]

@@bobboscarato1313 true true, if he gets the job that is....

[@bobboscarato1313]

@@lukeh6015 : It may be better is he doesn't have to deal with that type of client. May want to fire that customer; some folks are never happy!

[@JohnDoe-jt9oq]

@@bobboscarato1313 The only customers I want are the ones that have $$$ I'm not a debt collector.

[@jakeschisler7525]

We bought a house in Missouri and the house has a heat pump. Everytime it turned on the lights in the house kinda flickered and that didn't seem right to me. A couple of weeks ago we had cold weather and just last weekend the heat pump quit working. It's a Goodman unit so we called a refrigeration company that works on them. He came out Monday morning opened the outside unit and said the compressor was grounded out and one circuit breaker had tripped. So he said the unit needs replaced. I can tell you how it ran before very noisy and sounded like it was going to take off like a rocket. So yesterday he brought and installed the new one and boy is it quite. The lights in the house don't flicker anymore. Hopefully this one lasts longer than the old one cause it lasted 8 years according to the tag.

[@joshr2828]

New cap and a hard start kit would have done the job. 8 yrs old was way to soon to change out.

[@aznboycols]

It must be tough to have to tell the customer the bad news. That's a big chunk of money even under warranty.

[@snapperkc9317]

Great Job, That customer had to have had an idea his equipment was defective🫣🫣 and very strange how the installation was 3/4 years old and the connections were not completely done.

[@guitarpicker6370]

Too bad about the compressor but he received a thorough inspection.and his heat strips plugged in at least you got them some heat 👍hope you get the job for the change out.

[@tellmesomething2go]

i had one guy had straight cool outside. gas furnace inside. both running at same time two years.

[@hinspect]

That was an unusual situation with the bad compressor! I wonder if the bad cap contributed to the failing of the compressor? I noticed that Molex laying down in that air handler right off in your video, good job on that one too, it probably won't reauire emergency heat in that location anyway. I just realized that the Fieldpiece meter has Bluetooth. That's nice 👌 I have a Fluke 83, a capacitor meter and a clamp ammeter. That Fieldpiece sure simplifies life and toolbox 🧰 I enjoyed the video, thanks! 🙂🇺🇸

[@fredlogan3849]

can you do a instruction video how to wire a heat pump so the heat strips come on in defrost cycle it should be simple would like to see how you do it. thank you

[@jeffreywolf5235]

Those furnaces can be such a bear to troubleshoot. I just had to do the same kind of troubleshooting to my gas furnace. Which had two things wrong thermocouple rod somewhat common from what I understand and then the fuel valve. It wasn't actually the whole valve but it was the part that feeds the pilot light as the pilot light stop lighting. And this thing is from the 1970s early '80s and I could not find a replacement pilot light solenoid or sometimes referred to as the thermocouple rod solenoid

[@jaredbailey1494]

Good work. Keep the videos coming!

[@donnellbaxter8050]

Great hope you get the job .

[@kylezilke4921]

Makes you wonder if it froze up causing the capacitor to rust. Great job.

[@billybrown1979]

like the video. you find the problem. so keep up the good work.

[@kylegreene1583]

I hope you get the call.

[@scottallen5182]

When the installer didn't even plug the strip heater to the board, I can just imagine how much nitrogen they used and what type of vaccum the pulled!

[@throttlebottle5906]

they may have sold the job without heat strips, figuring they'd get a call to install them, so they pre-installed and didn't bother to plug it in. lol

[@hmedwards3]

Now you are going to get a call that their electric bill went up.

[@goorioles1976]

I know you’re being tongue and cheek here but if he was running that thing with a crapped out compressor he’s probably going to save on electricity overall even after the heat strips get hooked up.

[@hmedwards3]

@@goorioles1976 But I think the compressor breaker was tripped, and the heat strips were not hooked up.

[@goorioles1976]

@@hmedwards3 Sounded to me like it was shot. He was talking about the compressor warranty at the end.

[@bobboscarato1313]

That's for sure!

[@jamesfitzsimmons381]

Sorry Curtis I didn’t say it right on message. You’re very good at diagnosing and fixing electrical malfunctions

[@JesseDoesHVAC]

Dude where do you get those drip trays! That’s brilliant no need for chocking up the unit on a gal tray!

[@HVACGUY]

The plastic ones. I don’t like them. One drip of solder and they’re done, cracks immediately. They seem like a good idea, but are often replaced.

[@dillonlexington]

Not sure if you saw the lightning show when you put the blades back in the disconnect the first time, Scary stuff there! Great video though.

[@HVACGUY]

Yeh I saw and heard it. I knew something was wrong.

[@joshperez7731]

@@HVACGUY Very tame reaction, I would've swore after seeing such an arc

[@Brad.W]

Now all i wanna know is where can i find that clear box that is over the breakers on the blower cabinet door?

[@abcdefghi2175]

SAME THING HAPPEN HERE D/S UNIT OUT BUT U/S WORKING COLD AIR DRIFTS DOWN CUSTOMER WONDERING WHY LIGHT BILL SO HIGH NEVER KNEW D/S WAS NOT WORKING

[@jeffreywhitlatch1409]

I just wanna point out that resistance elements are 100% efficient. Motors are not. And how do you not hook them up? You gotta burn the smell off of them before you need them every year.

[@rickbarnett9729]

Yea it’s funny how even though stuff is under warranty it still cost a good bit. I’m not a tech I had HVAC guy come out said my capacitor was bad yes under warranty but still going cost me around $200 well yes I asked him nicely to leave charge me $200 for something I can get for $25 after watching KZbin replace myself in couple minutes lol

[@bobboscarato1313]

Hey the guy has to make a living! lol

[@eugenijusjanuskevicius2292]

He also has a $2000 bill for those, who failed.

[@bobgallo3775]

Sucks with the part warranty, the cost of refrigerant and labor equals condenser replacement. But that is the world we live in now. Odd that he didn't know that the heat pump wasn't working.

[@Bass.Player]

You can almost buy a whole condenser unit for that much money. (Or you could at one time)

[@AMStationEngineer]

I wonder what the POE test kit will reveal??

[@stevencossaboon3237]

Nice job Curtis. That system has some issues.

[@Snarkapotamus]

What the hell good is a warranty that still costs that much to repair?

[@justinwells8265]

Parts warranty covers the part and nothing else. Still gotta pay for the better part of a days labor for a skilled technician and any other materials required to complete the repair. Don’t cheap out on something like this or you could end up with further problems in the future.

[@ryankizzire2321]

Hey bud it looks to be that the supply an return are back words? Please let me know if im wrong thanks...

[@davidwilliams5682]

Was this a heat pump. Was the area a marginal warm area in the winter

[@tphvac87]

Watch the whole video he says it was… 🤦‍♂️

[@goorioles1976]

You need heat strips even in the south for defrost cycle don't you?

[@HVACGUY]

Technically speaking, yes.

[@caru3257]

Yes, or else the t-stat won’t switch.

[@joehead1294]

@@caru3257 Whut???

[@jamesfitzsimmons381]

You’re very at diagnosting electical systems. Those types of disconnect are crap. Had one side of pull out break off one day leaving one side hot. Did you blow a high or low voltage fuse in attic. Nice new cover for your drill

[@HVACGUY]

3 amp low voltage fuse

[@jamesfitzsimmons381]

@@HVACGUY You know you blew it with the jumper touching the cabinet insulation

[@travisshartel7266]

do you ever examine static pressure? just curious like on routine maintenances and airflow issues?

[@Brad.W]

You would be surprised at how many HVAC companies that do not or don't care about static pressures I was talking to one of my local Trane distribution stores today and the rep that was in there said most of their newer air handlers that have variable speed blowers are being designed to automatically adjust the blower speeds for static pressures and they will limit output to no more than .07WC or less. You would be even more surprised at the number of companies that don't even know how to even check.

[@dylanw8823]

@@Brad.W What do mean limit output to no more than 0.07" wc? I would assume most furnace systems are 0.2-to-0.3" at least?

[@Brad.W]

@@dylanw8823 guy said point seven I don't know very much HVAC talk the way he said it he said point 7 external static when I hear point and then a singular number that usually translates out to .07 because he didn't say point 70. Something about the newer sensors have probes that can be installed in all the registers and it will limit itself to the one register that is the highest that will also keep the system limited at point 7.

[@Brad.W]

@@PGspeed88 yeah just doing quick research variable speed systems are designed in that manner they can limit their output to not exceed a certain threshold. Air handler limits itself to .7 or 70%, so does the condenser.

[@Hvac-dude]

Hey Curtis I've been having some problems wirh being employed in hvac sadly I am a little autistic and I get alot of judgement sadly does it matter weather I learn diffrent I really want to have a good living idk anymore

[@HVACGUY]

Bro, don’t give up. Your autism can be your superpower. Working in HVAC we often work by ourselves, which is ideal for us. It takes patience and commitment. You can do it.

[@Hvac-dude]

@@HVACGUY thanks !!!!

[@IIUzzymanII]

That is almost exactly what our company in NC charges for compressor under parts warranty. Customers always play so dumb. "iS iT nOt uNdEr wArRaNtY???" Some people have this cloud over them and think the manufacture also covers labor and processing costs. Sorry boo.....

[@nicolasmuniz9452]

I see you got a condom for your M12 impact , I've got them on my M12 Surge models, can't find one for my M18 Surge impact

[@edwardgarza5104]

Wonder why it didn't trip the breaker again when it was shorted?

[@bigdaddy5948]

Often times customers will give false information hoping to be billed for maintenance rather than repair.

[@grudd61]

Is the warranty for parts only? what makes the bill 1500?

[@HVACGUY]

Compressor, one of the filter driers, and capacitor are covered. Nothing else

[@raykrv6a]

Good question.. Still seems like a lot of money. How much is a new unit installed.

[@stevenmcfadden2235]

Labor, warranty process charges, shipping, freon more than likely

[@theboone3848]

Basically why you should always go with a company that will come back and fix it as part of the deal. You have to pay more upfront but you usually get at least 10 years of fairly worry free. 1500 seems a bit crazy though if the compressor itself is covered by a part warranty. At least you gave him his electric heat while he thinks about it lol.

[@drodriguez394]

serious question, if you dont install a heat strip on a properly sized system. how does that effect defrost? do they just have to deal with the cold air blowing through the vents since they dont have strips to temper the air? or do you not go through alot of defrost?

[@uzlonewolf]

Yes, they just blow cold for a bit.

[@bobboscarato1313]

@@uzlonewolf 10 minutes of cold air every thirty to forty five minutes! lol

[@brianleeper5737]

@@bobboscarato1313 The newer units with demand defrost do not go into defrost nearly that often or for that long.

[@bobboscarato1313]

@@brianleeper5737Thanks; I'll remember that if I get a new heat pump; if I win the lottery! lol.

[@brianleeper5737]

@@bobboscarato1313 You can actually add demand defrost to an old heatpump for about $100 plus installation using the Emerson 47D01U-843 Universal Heat Pump Defrost Control.

[@brunosoares4146]

Compressor dando pra massa

[@bobboscarato1313]

Compressor shorted to ground.-

[@staind288]

How in the world is the compressor that much money while under warranty? Is it prorated or something after so many years?

[@uzlonewolf]

Labor not included, only parts. It takes a lot of time to swap a compressor.

[@bobboscarato1313]

@@uzlonewolf About 4 to 5 hours not counting time to the supplier's swap.

[@stevealoia]

There’s a lot of time in labor.pumping down the system .swapping out the compressor. Pressure testing the system foe 20mins plus the refringent @$100 to $150 per pound . And that system holding 5 lbs . It adds up .

[@SoutheastHVAC]

What’s that 2k watt amp behind you powering?

[@uzlonewolf]

It's not an amp, it's an inverter to power 120v equipment. Not sure what he has plugged in, but you can see 2 power cables plugged into the bottom right corner.

[@jcbecker2800]

I was wondering the same thing. I have a 800 to charge my drill batteries, run my laptop, and printer.

[@Brad.W]

There is absolutely no way that dude didn't know that system was screwed like that you would have to be the dumbest person in the world.

[@gokuuchiha3204]

Hvac guy

[@YoJewFriend]

Your quotes are higher than Willie Nelson.

[@jrtakesthesky27]

I know not to put meter probes to check MFDs on a running cap, but what about not discharging it? No problem there?

[@Dalan612]

theres an equation to check a running one. i think its amps times 2650 then divided by the voltage. but also ive never had issues when not discharging them myself, however, its recommended to discharge first.

[@jrtakesthesky27]

@@Dalan612 Yea I'm aware of the alternative method to check capacitance, just wondering if there was another way of damaging a meter I wasn't aware of.

[@dontcare563]

What shocks me is not only the installation mistake but how about the City's inspection of this unit after installation? Why didn't they catch this?

[@jeffsmith846]

So the compressor is under warranty and it still costs that much to get it repaired? So basically he may as well just start over with a new condenser unit out of his own pocket. Who made that POS? Hyundai?

[@robertlee4172]

2018, the furnace has never worked, AC has a shot compressor, shut off shooting sparks... The installer should be sued for malpractice. Pain and suffering must be included in the judgement.

[@HVACGUY]

It’s a heat pump. So, he didn’t notice that the strips weren’t working.

[@robertlee4172]

@@HVACGUY I found that out after reading the comments. I guess I shouldn't skip over parts of the clips.

[@pstiegman]

I have a gut feeling you won't get the job. He'll call some idiot who promises to fix it cheap.

[@bobboscarato1313]

You may be right. Please don't be a jinx.-

[@brunosoares4146]

Capacitor aberto

[@sergiohernandez4163]

Wow kind of high by changing a compressor being under warranty. Must hold quite a few pounds freon.

[@bobboscarato1313]

inflation is up to 50 or 60% right now!

[@tphvac87]

I greatly dislike those types of disconnects…plastic trash another unfortunate shot compressor 🤦‍♂️

[@HVACGUY]

I agree, if I get the job that thing is going to be replaced.

[@kevinmory8720]

I have arc outs on them all the time. Think they are the Diversa tec disconnects. Flimsy as hell to.

[@theboone3848]

Bet the installer did it on the cheap....

[@michaelhaiden6718]

Not much of a warranty

[@justinwells8265]

That’s the difference between parts warranty and labor warranty. The manufacturer does not pay the labor portion. That’s why it makes sense to buy from a reputable company that will cover the labor portion

[@chrisscott1547]

Your quote seems a little on the high side ...

[@steveblake8766]

672 Thumbs uP

[@cliffanderson7544]

It's not plugged in. I can see it laying there. I hate working on air handlers they are a pain in the butt.

[@Atchapa]

Your prices are cheap! I know it’s relative to overhead.

[@justinwells8265]

Yeah 1500 sounds cheap to me but I’m in California