A Day in the Life of a Starbucks Barista

  Рет қаралды 283,687

brighterstar

brighterstar

Күн бұрын

Пікірлер: 488
@ilovesparky13
@ilovesparky13 8 жыл бұрын
This is what happens when you tell generations of customers that "the customer is always right."
@brainboy109
@brainboy109 8 жыл бұрын
And they absolutely are NOT!
@mrnutz7762
@mrnutz7762 6 жыл бұрын
The customer is always right... until you've had enough...
@Jed_Elias
@Jed_Elias 4 жыл бұрын
If I had to deal with a customer like this, my ENTIRE foot would be up their ass.
@CaptainBlaine
@CaptainBlaine 10 жыл бұрын
As a former barista, I can attest to the truth of all of this
@Gumbier_Than
@Gumbier_Than 10 жыл бұрын
Me too.
@watchspotting
@watchspotting 7 жыл бұрын
Blaine Sandoval same. Almost every day someone would ask for a frappe
@MrDingez
@MrDingez 7 жыл бұрын
your collegues killed themselves?
@theHedgex1
@theHedgex1 6 жыл бұрын
No worries bro we don't have a Starbucks here the nightmare is over
@toxicperson8936
@toxicperson8936 4 жыл бұрын
I’ll never forgot this one time when I was working as a barista, not at Starbucks, but we had a pretty similar menu. This middle aged woman came in & ordered a “caramel skinny cappuccino styled latte, with whole milk”. For any baristas here, there are multiple things wrong with that order, lol. I then spent about 10 minutes explaining to her that you can’t get a latte “cappuccino style”, & when I finally gave her the drink, she was upset because it had foam in it.
@mikeadkins65
@mikeadkins65 9 жыл бұрын
Lady came in today and ordered 16 drinks unannounced (I work at a franchise store with 1 blender, 1 espresso machine, and 2 baristas on duty) and then yelled at me because they took so long. While I've never heard of all of these things happening at once, every barista has heard at least one of these arguments before.
@DeathDelays232
@DeathDelays232 9 жыл бұрын
I appreciate you!
@Balendula
@Balendula 9 жыл бұрын
customer service is a two-way street. If you are a shitty, greedy, and uncooperative customer, expect shitty service. It's about respect.
@jadenkarr
@jadenkarr 8 жыл бұрын
"Do you think I am stupid?" "Yes, very."
@Psnowdog7
@Psnowdog7 10 жыл бұрын
Suddenly I feel the need to give the barista I five dollar tip next time I go to Starbucks.
@diegoguillen5235
@diegoguillen5235 7 жыл бұрын
Psnowdog7 thank you so much then
@ZombifiedDuder
@ZombifiedDuder 11 жыл бұрын
"if you hate air so much, why don't you stop breathing for a while." "what?!" "nothing." LMAO!
@cameraman655
@cameraman655 Жыл бұрын
Priceless....!
@xXGingertasticXx
@xXGingertasticXx 8 жыл бұрын
I swear to god I'm not making this up. It was the middle of peak time and a guy in a fancy suit with perfect hair came up and was like "Give me a cappuccino to go" "What size?" "TO GO" "Yes, I'll make that to go for you, but would you like a small, medium, or large?" "I SAID I WANT IT TO GO" "What size?" "TO GO. THIS IS RIDICULOUS" This is so accurate though, oh my god, I've heard pretty much every single one of these.
@stavgalon946
@stavgalon946 8 жыл бұрын
+Rachel Gunther i laughed, and i get this with sales people at a baby shop i work at, i can relate
@alemon9233
@alemon9233 8 жыл бұрын
+Michael Jackson nice spelling
@j5689
@j5689 8 жыл бұрын
I can't help but wonder, how did this story end?
@caseyvee4419
@caseyvee4419 8 жыл бұрын
That is what makes these videos so funny. There are dicks just like this guy out there. Only thing is, in the real world the barista has to just take all the shit and not talk back or point out how ignorant the customer is acting. The one called: "why your server hates you-black people" is also true probably 85% of the time. I used to work in restaurants and dealt with all of this crap. But let me warn everyone about one thing- if you are in a restaurant where your food is prepared in the back, don't complain too many times. Sending something back once is OK, no one gets mad, but you keep sending plates back over and over again, and you will be consuming some things you did not order.
@caseyvee4419
@caseyvee4419 8 жыл бұрын
***** Like I said, don't be a habitual complainer or send something back more than once, especially if it is about what it should be to begin with. I eat at home way more than I used to now, and not just because of this, but because of unintentional poor hygiene practices in restaurants.
@am1527
@am1527 10 жыл бұрын
lmao "I'll just give you the stale ass decaf I was about to dump"😂
@Reepicheep28
@Reepicheep28 8 жыл бұрын
IF YOU HATE AIR SO MUCH WHY DON'T YOU TRY NOT BREATHING FOR A WHILE omg I need to say that on my last day in this hellhole
@AutumnHaunts
@AutumnHaunts 7 жыл бұрын
"Because I am not fucking psychic and neither is the register." LOL
@jasondyrkacz8270
@jasondyrkacz8270 8 жыл бұрын
Now we know why Starbucks employees spell customers' names wrong.
@markymark443
@markymark443 5 жыл бұрын
this deserves to be the top comment tbh.
@annsea4822
@annsea4822 9 жыл бұрын
I used to frequent the Starbucks next to my old house (there isn't one near my new house) and they would occasionally give me a free cookie for "not ordering anything stupid". hahaha
@ContrastY
@ContrastY 10 жыл бұрын
lol. the computer voices makes this funnier.
@kevinmurray6917
@kevinmurray6917 10 жыл бұрын
I wish we could talk to customers like that. :(
@anti-humanity2157
@anti-humanity2157 10 жыл бұрын
Same here.
@lirawoods1102
@lirawoods1102 7 жыл бұрын
me too
@luisenriquevaldez5143
@luisenriquevaldez5143 3 жыл бұрын
Same
@Liusila
@Liusila 10 жыл бұрын
This is making me both laugh heartily and get a stress eye tingle at the same time!
@dereksmith348
@dereksmith348 3 жыл бұрын
As a shift manager at a coffee shop, I make sure new hires see this.
@courtneyisaseagull
@courtneyisaseagull Жыл бұрын
Same! There's another good one floating around too.
@user-jt2jl7vz3s
@user-jt2jl7vz3s 10 жыл бұрын
Whenever im sad or bored i come to watch this
@hahaabr5442
@hahaabr5442 10 жыл бұрын
I had a customer ask me for a hot frappé today....
@daneshabivins8099
@daneshabivins8099 5 жыл бұрын
Haha abr 💀💀💀💀
@AutumnHaunts
@AutumnHaunts 10 жыл бұрын
I think this is the funniest out of all the animated customer service videos :)
@NotQuiteSurprised
@NotQuiteSurprised 10 жыл бұрын
I agree. This one condensed a lot of frustrations into one long entertaining narrative that never has a slow filler period. I got my laughs for the day on this one.
@MaroonStorm
@MaroonStorm 10 жыл бұрын
are people really THIS mean to people who work at Starbucks??
@LeonSKennedysHoe
@LeonSKennedysHoe 8 жыл бұрын
yes
@DavidWestphal
@DavidWestphal 7 жыл бұрын
MaroonStorm Yes.
@Selrisitai
@Selrisitai 10 жыл бұрын
I love how the voices are way more lucid when using profanity. Hah.
9 жыл бұрын
Customer: " I would like an Iced Carmel Macchiato with no foam" Me: "....."
@ilovesparky13
@ilovesparky13 8 жыл бұрын
+Asanté Deshon I don't get it...
@sarahelizabeth3046
@sarahelizabeth3046 8 жыл бұрын
lol
@johnpruden2740
@johnpruden2740 8 жыл бұрын
+ilovesparky13 ice drinks don't have foam lol
@emmax9514
@emmax9514 8 жыл бұрын
Caramel Macchiato isn't necessarily an iced drink. It's just basically impossible to make without foam.
@daneshabivins8099
@daneshabivins8099 5 жыл бұрын
Emma X key word was ICED
@LuvstoSing18
@LuvstoSing18 10 жыл бұрын
As a cashier/barista myself, this was fucking hilarious!
@cannongamesx
@cannongamesx 8 жыл бұрын
This video gave me ptsd from when I worked at Starbucks
@johnpruden2740
@johnpruden2740 8 жыл бұрын
I just started working at Starbucks last month. I feel PTSD coming soon
@JillianSteins
@JillianSteins 8 жыл бұрын
+John Pruden It's really a fun and great job....but the customers are pretty rough xD just don't let them control your day lol
@theHedgex1
@theHedgex1 6 жыл бұрын
Don't worry there's no Starbucks here on KZbin The Nightmare is over bro the nightmare is over
@daisyash4726
@daisyash4726 10 жыл бұрын
My sister works at Starbucks and she said people are like this everyday
@RobertPlattBell
@RobertPlattBell 10 жыл бұрын
This is why I stopped going to these "gourmet" coffee places a long time ago. I usually end up behind this guy in line.....
@BlondeCurlsBlueEyes
@BlondeCurlsBlueEyes 9 жыл бұрын
"What?" "Nothing..." Hehe that got so funny after a while
@rellegirl100
@rellegirl100 9 жыл бұрын
It is so true. Nobody understands what we go through...
@sagadg1
@sagadg1 10 жыл бұрын
Oh man...customer service. You have to love it to do this job.
@katyqingyi
@katyqingyi 4 жыл бұрын
lol one time i had to make this mans peppermint mocha frappuccino 5 times because he said he couldn't taste the peppermint. I had to put (im seriously not kidding i wish i was) 16 pumps of peppermint in the last frappuccino before he would finally leave. I have nightmares about that dude.
@skittlesweet94
@skittlesweet94 12 жыл бұрын
"This is too small to be tall. Do you think I'm stupid?" "Yes."
@1377K
@1377K 10 жыл бұрын
U preach it cat/robot lady! This is soooooooo true!
@UnicornDearest
@UnicornDearest 10 жыл бұрын
I LOVE THIS SO MUCH PLAY THIS AT MY WEDDING
@jubilantsleep
@jubilantsleep 10 жыл бұрын
"What?" "Nothing..."
@jbar_85
@jbar_85 10 жыл бұрын
I worked there for a few months and this is dead on!
@sxymiinion8144
@sxymiinion8144 10 жыл бұрын
I assume majority of the people who watch this works at starbucks. Myself included. HAHAHAHA
@theHedgex1
@theHedgex1 6 жыл бұрын
I don't I just seen the title and some puppies and had to look at the video xp worth it
@coffe4meplz
@coffe4meplz 9 жыл бұрын
Customer in the Drive Thru: I want a venti caramel macchiato with 5 shots. Me: You said 5 shots? Customer: Yes. Me: Okay, your total is [insert total here] Customer: *gets to the window* Why is my total this much? Me: Because you got five shots of espresso. Customer: THAT IS NOT WHAT I ORDERED, I JUST ORDERED A NORMAL MACCHIATO. Me: *internal screaming*
@xondo8090
@xondo8090 9 жыл бұрын
+fenrispenris “I have three other people on headset that confirm that you are lying”
@coffe4meplz
@coffe4meplz 9 жыл бұрын
+Matt Draut Thats why she got 2 decaf shots and had to wait longer for us to remake her drink.
@xondo8090
@xondo8090 9 жыл бұрын
Perfect
@JillianSteins
@JillianSteins 8 жыл бұрын
hahahaa isn't it THE BEST when they say they ordered it iced after you confirmed it was hot over the headset?!!!
@BabyGirl39140
@BabyGirl39140 8 жыл бұрын
I HAD THIS EXACT CARD CONVERSATION TODAY
@scottishhellcat
@scottishhellcat 8 жыл бұрын
These are funny but so true. Can someone do this for nurses? I have 39+ years of idiot patient and their annoying family members stories to share.
@Gabelleroux
@Gabelleroux 10 жыл бұрын
My life....every....single....day
@djhannnah
@djhannnah 10 жыл бұрын
This is the greatest goddamn thing I have ever seen. You da real MVP.
@ringzofmarz
@ringzofmarz 5 жыл бұрын
I work at Starbucks and my coworker sent me this. This is EXTREMELY accurate, so much so it was painful. I got kinda mad just listening to it.
@carehoang1444
@carehoang1444 10 жыл бұрын
I usually pour the "messed up" drinks in the trash right in front of them before they can claim them...hehehe
@victoriadewey3107
@victoriadewey3107 10 жыл бұрын
LMFAO THIS IS BEAUTIFUL
@BubbieSquared
@BubbieSquared 12 жыл бұрын
I'm not even done with the video, but I"m dying because of how accurate this is. This describes every troublesome customer I deal with.
@yellow92591
@yellow92591 5 жыл бұрын
Oh my gosh I'm dying hahahha. I am so sorry for all who have dealt with this. They're probably not laughing.
@kriskemp
@kriskemp 10 жыл бұрын
and go about 2 miles, there will be a McDonald's on your right LOLOLOLOLOL
@catloverAJ
@catloverAJ 10 жыл бұрын
i really miss xtranormal. thanks to them i can even survive a day at my job
@blccdcrange
@blccdcrange 9 жыл бұрын
This is SO accurate haha I love my job and I usually can hang when customers are on some silly shit but it really is difficult to put up with after awhile.
@gooeykev
@gooeykev 3 жыл бұрын
These videos are great and cure my depression tbh. Because it’s nice to know other people know what it’s like to deal with dumb fucking customers.
@Chrysalis573
@Chrysalis573 10 жыл бұрын
I just want the Vanilla cappucino skinny soy hazelnut with 3 extra shots LOL WHATtf?
@rhaegartargaryen9253
@rhaegartargaryen9253 10 жыл бұрын
hahaha do you want skim or soy? yes. skim or soy? non fat soy hahahahha
@samsquanch1996
@samsquanch1996 Жыл бұрын
I worked at Starbucks back when I was 19, this is way too accurate.
@geebatart
@geebatart 13 жыл бұрын
"if you hate air so much, might i suggest not breathing for a while?" hahahaha classic
@jonaschick912
@jonaschick912 9 жыл бұрын
this is accurate. 100%
@ladystardusts
@ladystardusts 11 жыл бұрын
"Do you think I am stupid?" Yes hahahahaha
@jessiib12
@jessiib12 13 жыл бұрын
That was the best! I swear I have heard these arguments dozens of times on separate occasions.
@backoncemore09
@backoncemore09 10 жыл бұрын
OMFG RETAIL LIFE MAN! XD I FELL THIS KIND OF PAIN EVERYDAY.
@ChelseaThomas22
@ChelseaThomas22 10 жыл бұрын
I'm crYING with laughter
@HezrouDhiaga
@HezrouDhiaga 10 жыл бұрын
This reminds me of anything retail. People are annoying :(
@polarislestrange
@polarislestrange 11 жыл бұрын
Well this raised my blood pressure...
@Norwegian-Grey-Cat
@Norwegian-Grey-Cat 10 жыл бұрын
In Norway we have 2 Starbucks in our whole country and one is in an airport so all these dobble latte skinny cream soy stuff goes way over my head. In a coffee shop in Norway you can get black coffee, latte, dobble latte, Mocha, dobble Mocha, and in the summer frappe and ice coffee, that's about it.
@beatlechum40
@beatlechum40 10 жыл бұрын
I like it when coffee shops have a simple menu. Too bad we've given in to having a gazillion flavors to appease the masses.
@kakumei77
@kakumei77 13 жыл бұрын
OMG! This is genius! Kudos! You speak the truth!
@RinTetsuki
@RinTetsuki 10 жыл бұрын
LoL at the stop breathing comment. This is why I'd never work there, as much as I LOVE coffee... the people that drink it can be real pricks.
@jubilantsleep
@jubilantsleep 10 жыл бұрын
That's why I stopped drinking it...lol.
@italiansoftballplaya
@italiansoftballplaya 12 жыл бұрын
Finally the world can see the bullshit we go through.
@atlasmist8875
@atlasmist8875 4 жыл бұрын
I was going to apply to the Starbucks near my house, but after watching this, I'm having second thoughts.
@AbrahamMeat
@AbrahamMeat 11 жыл бұрын
"What?" "Nothing." Hahaha, this was hilarious!
@JeweleryPower
@JeweleryPower 10 жыл бұрын
"How does that make me lucky?!" HAHGA I'm dieng XD
@gilanin
@gilanin 10 жыл бұрын
The only thing wrong is that the employee then takes out his/her rage on other customers because of these other annoying ones. And when the customer who was otherwise fine, finds this rudeness unsettling, the employee gets more angry firing a cycle that shouldn't have started.
@Kibawolfpow15
@Kibawolfpow15 10 жыл бұрын
i work at Starbucks and all of this is so true. XD
@SelphieFairy
@SelphieFairy 10 жыл бұрын
LMao i would love to use that line about McDonalds!
@Andronicus87
@Andronicus87 9 жыл бұрын
People just do not realize how they are acting when they go to stores because they are the paying customer. I think we should throw out health in highs chool and make the kids take 4 years of manners
@meredithswaim7792
@meredithswaim7792 9 жыл бұрын
This is so accurate
@ryanglagola8508
@ryanglagola8508 8 жыл бұрын
This is why Starbucks changed their rewards program.
@expiredninja
@expiredninja 9 жыл бұрын
My girlfriend has worked at Starbucks for a year and the stories she tells me are completely horrifying and 100% accurate to this video. I worry for her sanity some days.
@briancooper8104
@briancooper8104 11 жыл бұрын
This is pure gold and I've got s few stores Tht can make this so much better
@shelbeenicoleeful
@shelbeenicoleeful 9 жыл бұрын
This is so goddamn true it's ridiculous. 😂😂
@23Eulogy23
@23Eulogy23 10 жыл бұрын
Ugh..I have dealt with each and every one of these..If they happened all at once I would dismember someone
@SatchmoSings
@SatchmoSings 11 жыл бұрын
Dealing with the general public is not easy; I wish you all the best.
@TheKpoland
@TheKpoland 11 жыл бұрын
It's definitely a day in the life of a Starbucks Barista. Well done! Haha that customer made me so mad, and they are really like that in real life.
@detroitMC313
@detroitMC313 12 жыл бұрын
Damn, I gotta give props to whoever created this. To make a 10 minute video, using only stuff at a coffee shop deserves some credit.
@LexxAndSteph
@LexxAndSteph 10 жыл бұрын
As a Barista I love this haha
@miavaldes1000
@miavaldes1000 9 жыл бұрын
I've only been working at SBux a month and I already deal with this every day.
@BRBhorror
@BRBhorror 10 жыл бұрын
This is basically what happens on a day to day bases. I hope no barista has to suffer with a customer like this.
@Porkchawp25
@Porkchawp25 11 жыл бұрын
it is scary how true this is
@mrnutz7762
@mrnutz7762 6 жыл бұрын
Anybody reading this that works in retail: you have my sympathies dealing with scum all day long.
@MapleLoveCosplay
@MapleLoveCosplay 8 жыл бұрын
THIS MAKES ME UNABLE TO BREATHE. I dealt with all this yesterday. Another issue is the mumblers and the people who say, "No, not really", when I ask if they would like their receipt. JUST SAY "NO" AND SPEAK UP.
@tttc
@tttc 8 жыл бұрын
+Musty Khist What?
@veronicanicolee
@veronicanicolee 8 жыл бұрын
ur comment makes no sense
@DruidsCalling
@DruidsCalling 8 жыл бұрын
I'm shy, stupid bitch
@pumpkin6429
@pumpkin6429 7 жыл бұрын
***** Okay, brb killing myself. ( ͡° ͜ʖ ͡°)
@anti-humanity2157
@anti-humanity2157 10 жыл бұрын
I always try to be a good customer especially to people that serve me. I'm going to be working in retail soon and I already know how stressful it can be working with ignorant rude people.
@krystalinthecity4563
@krystalinthecity4563 9 жыл бұрын
I give the people at Starbucks so much credit! I always make sure I'm polite, because I know how annoying and stupid people can be.
@carolk6002
@carolk6002 7 жыл бұрын
This is hysterical. Poor barista!
@javamuppets3200
@javamuppets3200 8 жыл бұрын
lmao this is so fucking goooood
@soniceardeath
@soniceardeath 9 жыл бұрын
i worked at a Tully's in 2003 in Clyde Hill. Holy shit it was like this.
@DravenWolfe
@DravenWolfe 9 жыл бұрын
LOL.... I started yelling at the loading money on the card part... "How hard is it to put the money you are about to spend on to the card".
@Lilaleli
@Lilaleli 10 жыл бұрын
this is so accurate.....and i hate when customers try to correct me. like no im the barista you're not.
@lamCookie
@lamCookie 10 жыл бұрын
HAHAHAHAHAHA! in the beginning i was like this is boring, but this is hilarious!
@Mylorave23
@Mylorave23 11 жыл бұрын
LOL! The accuracy is so real!
@blackwhitegreyrock
@blackwhitegreyrock 12 жыл бұрын
I died laughing, this was 100% accurate. Happens on a regular basis.
@RageWars
@RageWars 12 жыл бұрын
I rarely log into to youtube but being an ex-manager of a local starbucks I have to tell you I laughed so much at this because it is 100% accurate. Good on you! You receive 1 free internets today.
@LyndsayBandringa
@LyndsayBandringa 11 жыл бұрын
OMG PREACH IT 🙌
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