a visual summary of how to listen - the most comprehensive book on listening in the workplace...

To celebrate the first anniversary of how to listen: discover the hidden key to better communication, the most comprehensive and awarded book about listening in the workplace, we have created a visual summary of the book.
Each of the eight chapters is distilled into an illustration from each key concept within that chapter. This video is an interview with Rebecca Lazenby, the illustrator of visual summary.
We discuss the process of listening before, during and after the project of creating the visual summary.
www.oscartrimboli.com/product...
00:00 Introduction
00:50 The Backstory
02:05 Ambassador Community of Practice
06:00 Rebecca Lazenby
06:40 The deep listening community
07:30 The visual summary project
09:45 Preparation for the project
11:00 Rebecca tuning before the brief
12:10 How I might receive it
13:00 Your tuning process
13:30 Prepare by tuning
16:05 Live versus remote
18:00 Listening to the essence, tone and emotion
19:20 What would make this a great conversation
20:20 Purpose, audience and design
21:30 Measure twice and cut once
22:10 The Unsaid
23:10 Stuck in the middle
25:00 Live feedback
27:00 Illustration in a room
29:30 Process check
31:00 Debrief learning
31:30 Debriefing from a live workshop
33:00 Three feedback questions and process
35:00 System and process improvement
36:30 The three questions to ask
39:00 What did I learn?
41:00 What did you learn?
42:00 Why is the title in lowercase?
43:00 How to listen in capital letters

[@FranCormackCoaching]

Thank you for sharing, Oscar.

[@TwoLine_Studios]

Thank you for including visual images. We agree visual images help people engage in abstract ideas in a pragmatic way. Visuals help people internalize complex ideas.

[@KristofBraekeleire]

Absolutely love this! Well done both of you!

[@CoachSaapan]

Absolute treat to read this book. One of it's kind and with full of amazing examples.