ADDRESSING EVERYTHING....

ADDRESSING EVERYTHING....
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JOIN the FaMELy!
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Watch Next:
1. Q&A: What my HUSBAND & I do for a living? Age? TEENAGE BRIDE! Ethnicity, Money $$ • Q&A: What my HUSBAND &...
2. Ranking my Small/Medium Bag Collection - MOST to LEAST Used & WHY? • Ranking my Small/Mediu...
3. DESIGNER HANDBAG COLLECTION 2020 - NEUTRALS 👜: • DESIGNER HANDBAG COLLE...
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I value and appreciate all my #fAMELy very much. Thank you to all those that have supported me unconditionally and looked out for me and our #faMELy members. I can't thank you enough those of you who personally reached out to me this past week and shared this information with me. This video is addressing the information that has come to light about a company I recently partnered with, I take you through everything I know (from both your screenshots and directly from the company) in a factual and logical manner. I hope I was able to address as much as possible. Let's continue to be a community that always builds each other up and looks out for each other.
I read this quote recently and I thought it was so simple yet sweet.
Inevitably there will be good and bad times, but #faMELy stick together! Sending you positive vibes and get ready for some exciting GIVEAWAYS coming up VERY VERY soon!
xoxo Mel
FaMELy is like music
Some high notes
Some low notes
But always a
Beautiful Song 🎶
-author unknown
Kindness is free - pass it on ;)
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LINKS
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www.entrupy.co...
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For any Business Inquires email me at: [e-mail]
Music: Epidemic Sound
Edited: iMovie
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Disclaimer: This is NOT a sponsored video. All opinions are my own. Some links may be affiliated. Purchasing an item(s) via the affiliate link doesn’t affect the price you pay. Instead, I may receive a small % commission for sharing these items with you. Thanks for supporting my channel! #melinmelbourne

[@MelinMelbourne]

PLEASE READ: ⚠️ Warning long message lol 😂😉] Firstly THANK YOU for taking the time to watch this very long video. I am writing this a few days after the video release. I know this video is a long one but I wanted to explain in as much detail as possible all the information that was shared with me by both the company and those of you that messaged me with so many screenshots and valuable information that I was not aware of. . I thought that besides clarifying the situation, I wanted to also provide you with more information on buying anything that’s not from the boutiques. This will help equip you to make informed choices based on what you feel comfortable with. It’s so important we all do our due diligence and research as I’ve always recommended in all my videos when buying anything new, preloved or vintage. . Thank you so much to everyone that has messaged me after this video checking up on me. I appreciate your care, concern and encouragement more than words can say. I'm happy that they stood by their words and I have in writing that they would honour any refund even after the 7 day period for those that purchased using my code from the 1st video. . Thank you for taking the time to watch and to write all your comments below. I will be spending the next couple of days responding to you all so if I put a ❤️ next to your comment pls know I have read it. I appreciate you taking the time to watch, and comment but mostly your overwhelming support. I will continue to listen, learn and strive to continue to produce better content and use my channel as a platform for positivity, love and kindness. . At the end of the day, handbags or any luxury items (although lovely to own) are replaceable. But what is irreplaceable are the relationships we share with our friends, family and loved ones. We are all imperfect people in an imperfect world where there is enough hate and judgement. However, I believe we all possess more than enough love and tolerance to rise above all this. . My channel would not be where it is today without YOU ALL. I am grateful for our community and specifically our #faMELy. Thank you from the depths of my heart xo Mel

[@philliegeronimo9069]

Good morning from the Philippines! I BELIEVE IN YOU, MEL. Thank you so much and carry on. ❤️

[@leela4979]

Much love and support.. Continue on what you do. May you be blessed more as you are a good person inside out 💕💖💗 much hugs ❤️💚💙💛🧡💜

[@alibrodie6678]

😿 Just bought a Gucci bag from Cosette and… it’s definitely fake and no certificate etc was provided despite asking 3 times for it. So yeh just a heads up they are still playing games…

[@l00sysun]

Mel, you're probably one of the most intelligent, reasonable and well spoken people in the luxury community I've ever come across. The contents of this video helped me learn a lot about something I hadn't thought about much before. Thanks for that!!

[@IssbelleSlays]

I just wanted to hug you Mel. Thank you for being so transparent and honest with us.

[@MelinMelbourne]

Hug is much appreciated. Thank you xo

[@tracysyt]

I wasn't aware what had happened beforehand. After watching this video, I just want to say thank you for your transparency and honesty. I can totally understand your feeling throughout this incident. I hope everything will be fine soon, stay strong, stay safe and stay healthy 💛

[@kimberlynadene6046]

Hi Mel. I have enjoyed your videos and to me you have been transparent. You cannot be blamed for the decisions a company makes. You did your due diligence and that’s all you can do. I will continue watching your videos and taking your advice when purchasing luxury bags. Stay positive and I’m wishing you all the best.

[@saredsantana]

I’m so sorry this has happened and how some people have responded. Thank you Mel for taking the time to explain and continue being so open and honest. I also hope one day people will be less judgmental and be willing to listen to others before attacking and bullying. Sending you lots of love to you and your family ❤️

[@AbcdIDGAF]

Your completely right it’s risky to buy from resale but to save money you should do research before and after you buy items.. it’s a self checkup since it’s your money! Thanks for making this video and I think we know you will never ever knowingly try to hurt us ☹️.. stay strong ❤️

[@MelinMelbourne]

Absolutely I have always recommended that everyone (including myself) always needs to do their own research and due diligence. Thank you for your belief and trust in me. xo

[@hannahl5306]

I'm actually surprised anyone thought she was a scammer. I've always felt like she was the one youtuber that was trustworthy. Even in the situation she's in right now she still handled it correctly.

[@MelinMelbourne]

Thank you Hannah, such a compliment xo

[@linahung2900]

Mel, you are literally one of the most genuine you tubers on here. You literally inspire me like a mom. Please do not let vile comments get to you as that is so far left. You are one of the kindest people and that comment was disgusting.

[@Mahalakshmi-ij6nh]

Mel whoever that "miss E" was is not a person who understood u well and we your true 'famely' will support u and will stay by your side no matter what happens. You will have our trust forever! Stay positive and healthy!!! Love you

[@Lola-tn7zn]

FaMELy forever 🤗

[@MelinMelbourne]

I appreciate your support, trust and love so much. Sending much love right back to you my dear xo

[@madeleinewilson4498]

Last time i was this early Chanel's prices were 25% cheaper!,😂😂😂😂😂😂😂

[@reireikingi6553]

There gone on up

[@ladysusanjane2682]

Madeleine Wilson funny🤣

[@jenniferglapan]

hilarious timely joke 😂

[@cindimams4394]

They were cheaper before this emoji is about to pop up 😂

[@MelinMelbourne]

def made me giggle x

[@catch333this]

Mel, you are professional and I feel have always been honest and transparent. Please don't worry about all the haters, your content is wonderful and I always look forward to your posts! I absolutely love your ❤ and keep filming and continue your partnerships.

[@Snoopysnoopy255]

You are absolutely right ..lv told me they don’t authenticate ..even if someone bring in a fake they will not tell them to their face that it’s a fake

[@alisa168]

Hi Mel !, I’m very impressed with the way you’ve handled this situation from explaining and being as open and up front as one could be. It takes a lot of bravery and courage to face an issue when it happens and stand up for your belief, and you have carried yourself with so much class while being respectful of everyone’s feelings. Keep up with the good work Mel !

[@MelinMelbourne]

Thank you so much Alisa that really means so much xo

[@Skyebright1]

No, Mel announced her winners of giveaways on Instagram and KZbin. I genuinely won her Chinese New Year red envelope giveaway and she did send me the prize.

[@MelinMelbourne]

Thanks for vouching for me my dear xo

[@Skyebright1]

Mel in Melbourne no problem, but if she does try to destroy your reputation you could sue for libel. She seems a nasty piece of work.

[@toki7111]

i support you Mel

[@RRZ6698]

I hadn’t heard about any of this, and I’m sorry you’re having to deal with all of the backlash. Sending big hugs and much love. ❤️

[@naomikuwabara1589]

Love you Mel! Don't let negative people get you down. We appreciate your honesty and transparency in all of this. ❤️

[@mumejames]

I can see how stressed you would have been upon hearing all of this. I hope you're doing okay,Mel! 💖 We appreciate all your videos and how transparent you are with everything. I hope you're not being too hard on yourself. Take care 💖

[@laurenshild]

I'm sorry you are dealing with this Mel. You are handling it better than anyone could imagine or hope for. Thank you for caring about your audience so much. You're such a gem.

[@MelinMelbourne]

Thank you so much lovely, I really appreciate your support and love xo

[@conraycify]

Thanks, Mel. Looks like your suspicion on C. sales is now validated. Your honesty is totally appreciated. Thanks again.

[@schizzoid]

Stay strong, Mel! It's hard to see how much you have been hurt by these events. Thank you for doing your due diligence and looking out for others. 2020 is really cracking up to be the year of the unforeseeable.

[@MelinMelbourne]

Thanks so much my dear. Although this situation did upset me, I choose to see the positives in it. I know our #faMELy has become a stronger one, a one that looks out for each other and our community. 2020 sure has been a very interesting year....but I'm still grateful for so much including having you part of the fam bam xo

[@oanaberry-mircu2737]

Love the honesty I don’t think you made a mistake everybody has to take responsibility for what they buy

[@CS-ly3lx]

You have to ask yourself this: If they took a random bag from a batch and determined that it was a fake, would they say all bags from that batch are fake? Probably not. Let's say they continued examing bags and one after another was a fake. Finally they by chance hit upon a real bag in that same batch. So from them on in, all the others are declared authentic? Whoa.

[@shanshancao1615]

Mel I didn’t know what has happened before seeing this video. I extremely admire your spirit and kind heart to share the whole story with us. We all believe and trust you! Please don’t go through those negative words by heart~Being a KZbinr, you are the most serious and professional one I’ve ever seen!

[@keiththompson4424]

You are BY FAR the most transparent and honest KZbinr imaginable! Thank you so much for this video as you didn't have to. Good luck going forward and know your squad is behind you 100%!

[@marjan3010]

I agree 100% with you.

[@celiadelvina719]

Honestly Mel, you do not need to give us expensive giveaways. We just want to receive something from you, anything.

[@vivaanhuynnh]

Mel, it’s very apparent that you’re sincere and honest about all your partnerships. You really went the extra mile to protect all your subscribers / faMELy. Thanks for the informative video and for looking into this thoroughly. Love your integrity and love your videos!!!! 💕

[@MelinMelbourne]

Thank you so much my dear for your belief and trust in me. It truly means a lot!! xo

[@Skyebright1]

Yeah I’d assume every bag had to be authenticated individually

[@appleilustre3692]

I love your channel, Mel. I think you are a kind and great influencer. But as they say, with power comes great responsibility. I think influencers need to really be more careful and extremely thorough in choosing partners before endorsing them. I guess it’s parallel to doing due diligence when buying pre-owned bags. Much respect to you for making this video to clarify things. You are a genuine person. God bless and more power!

[@MelinMelbourne]

Thank you lovely for your constructive feedback. Even though I did completely do my due diligence, there is always room to ask more questions and be even more thorough. Thank you for understanding why I needed to make this video. I also wanted to protect my #faMEly and in a respectful and fair manner explain the entire situation. God Bless you too my dear xo

[@nhuelo1386]

Oh Mel! I am so sorry! I agree with you completely! Everyone should do their dur diligence when buying - especially when not buying directly from the retail store. I did buy a bag and am returning due to flaws. And honestly speaking the bag just didn't look right. But I know the risk everytime I buy anything. You are most definitely not to blame. You are always so full of information and so intelligent! We all need to be responsible consumers. I look forward to your videos! ♥️♥️♥️

[@amychang69]

Hey Mel, thank you for being super transparent with us and I really like and admire your optimistic. Don’t forget you still have us to back you up all the time.❤️

[@MelinMelbourne]

Thank your Amy, I appreciate you having my back, your support means a lot xo

[@heidimalm3341]

Love your honesty and transparency. That "Miss E" has obviously got some hurt in her life to speak that way to someone she doesn't even know. And whilst I love the giveaways and think they're absolutely amazing, you don't owe us anything. You are already giving us free content to enjoy! Thanks for all your awesome videos. Keep your chin up xoxo

[@MelinMelbourne]

Thank you for you encouragement Heidi. I actually love giving back to you guys brings me so much happiness too! xo

[@gberia1]

You are one of the most reliable and dignified KZbinrs I know. Please ignore the people who were hurtful. This was not your mistake at all. You couldn't have explained more. Take care.

[@dixiesmitherman6898]

You are and will remain one of my most trusted influencers. Thank you!

[@anndinh8138]

I am one of your giveaway winners and you made my day when I was notified! Thank you to you Mel, I finally won a KZbin giveaway. Sending you lots of love and air hugs

[@MelinMelbourne]

thanks Ann, sending you lots of love and virtual hugs back xo

[@natali9881]

I'm a silent viewer. Today I would like to say that I admire your grace, professionalism and eloquence. Take care and keep passing on your brilliant light.

[@MelinMelbourne]

Thank you so much for commenting and support my dear xo

[@scharneeify]

I am so sorry this happened to you and truly appreciate your honesty and humility to even come forth with this. You could have kept quiet and went along as nothing happened so someone being so mean for whatever reason is just not right, not right at all. Keep smiling and I am sure we will all keep watching and supporting.

[@Dedeecheer]

Thank you for being transparent and honest with your audience. 💕

[@daniellazeidan404]

Hey Mel, You know we all adore you and you don’t need to explain yourself, in saying that, thanks for being so open and honest with the Cosette situation. Now Miss E... I will not stand for anyone being nasty and your faMELy is not just here for the giveaways but for your insight, great videos and loving nature. Hope you have a lovely weekend Mel and just know that for me personally, your hard work ethic, family morals and giving nature is inspirational❤️

[@MelinMelbourne]

thanks so much Dani, you have always been such a supporter of mine. It doesn't go noticed. Much love to you darling xo

[@lemer3325]

I don’t know what has happened but I believe in you Mel. You have been very honest and informative to us about lots of stuffs. Dont let judgemental people ruin your week. I hope you are feeling better now XOXOXO. Always love love love to watch all your utube videos. You r my fav utuber ❤️❤️❤️

[@luxurypl3847]

OMG! I’ve bought the Gucci Mini Marmont in Light Pink. When I first received the bag, I found the strap hardware to be significantly heavier than my small Marmont which was bought from Gucci boutique. I didn’t think much of it until now.... I am gonna do my due diligence and use authentication company for the ones bought from Cosette. Thank you for letting me know about this 🤗💕

[@ShaneO-nm2hh]

Hi, may I ask did they come back authentic?

[@pepecruz2010]

Mel, this is honestly one of the videos where I feel the most proud of, while following you. Opinions may come and go, but here is the fact: honesty is the best policy. Way to go with your transparency! You bring so much joy to your followers and #Melfamily , that this will not put you down on my perception of you and what you do. Bless you, and all our community! Regards from México 🇲🇽!

[@jaynep8715]

Yes agree 100%

[@MelinMelbourne]

My dear, what a beautiful and encouraging message. Thank you so much for you support and trust in me. Sending lots of blessings your way too xo

[@pepecruz2010]

Mel in Melbourne you will have my support always! Keep enjoying life like you always do Mel ❤️.

[@MelinMelbourne]

Thank you my dearest xo

[@fhd588]

We trust and support you Mel. The haters or those who have unfollowed are obviously not genuine. We appreciate your transparency. All the best

[@bellaman704]

So much love and support for you Mel! I have always watched your videos and looked at you like my cool non-related aunt and have so much respect for you for making this video and trying to clear things up. Sending social distancing hugs and love

[@cristinasamaniego9885]

Keep your head up high Mel! We are your FaMELy and will continue to support you through the good and the bad! So sorry you had to deal with this drama from the company and rude followers. So glad you have decided to take the high road, despite all of this! What a good example for your followers and children

[@kevincranmer6598]

Mel, this is a one-off incident, you have a fabulous track record and I am in no way dissuaded from trusting you or your opinion based on this. Thank you so much for you honesty and transparency.

[@tiam8042]

I think you are the most genuine youtuber, be positive Mel ! We LOVE you

[@lpngjas]

Stay positive Mel! 💛 thank you for looking out for your viewers.

[@missmg6129]

❤️❤️❤️Thank you Mel !!! Always so honest, truthful and transparent. Let's move on... and enjoy the good things and keep it positive. 🤗🤗🤗

[@JenniGower]

Mel you are such an honest, beautiful (inside & out), kind & amazing lady. A true lady. It must have been very hard to get these 'hate' emails and messages. Don't listen to these people. As the saying goes 'if you can't say anything nice about someone don't say anything at all'. Your true followers love and adore you and know you would never do anything wrong. We are here for you. I am here for you. Take care lovely. Much love. Jenni. XX

[@MelinMelbourne]

Thank you so much Jenni, that is such a lovely compliment to receive. Thank you for being here for me and for your trust in my character. I'm so grateful to have you part of my #faMELy. Much love right back xo

[@Girlgirl15Feb]

Mel, it’s came as a surprise for me on what had happened and it’s must be a eventful week for you! Hope you’re feeling better now. Don’t worry and let’s move on, I’ll still support you! 加油💪🏻！

[@bitsnbags]

This would've been quite tough for you to do. I respect the time and effort that went into this. I watched your previous video about this and did comment that I'd heard negative things about Cosette. So it's comforting to see how you came back to really clarify xx thank Mel.

[@MelinMelbourne]

Thanks so much Tanya! It was a hard video to make but I wanted to present all the information that I knew of in a clear, factual and informative way. Hope you've been well xo

[@ElleEasternSuburbsMum]

You have given so much great advice on how to source authentic vintage bags/items! It will never be foolproof and it’s so important for people to also do their own research with each purchase they make. I know your advice has helped me tremendously so thank you❤️

[@MelinMelbourne]

I'm so glad you found the video helpful Elle, that was exactly what I had hoped to achieve for this video as well as being transparent with what happened with Cosette. xx

[@yueguo8593]

Mel, I am not sure if you will read this. Once I was like I was done with luxury shoppings and unsubscribed all youtuber sharing about luxury stuffs. But I never unsubscribes your channel. I feel you are just so different. Love lots of your videos. :)

[@lorimill8060]

Ok. I get the drama. I personally don’t think she did anything at all wrong but it sounds like she was not completely informed. That said, she could (and should) give lessons to other influencers on how to take accountability and how to give an excellent explanatory video. I think I like her even better now!! I hope she gains followers.

[@Skyebright1]

Agree I don’t think Mel personally did anything wrong. Cossette didn’t tell her they were about to lose their entrupy verification, at the time she promoted them she did believe their practices were completely above board

[@bf5821]

Thank you for your honesty, transparency, and just sharing your heart out. This video shows that for sure. It is also definitely educational for anyone who is considering buying pre-love.

[@elizabeths4272]

Thank you for your honest and transparent video. As someone who has purchased pre-loved as well as from boutiques, I know that I am assuming some level of risk with pre-loved purchases. Please ignore the hateful and accusatory comments, Mel. With everything going on in our world, we need more kindness and respect toward one another; not vitriol toward the content creators who provide us with entertainment and escape.

[@bonny96123]

it saddens me mel that people would doubt you! you obviously didn't know they were doing what theyre doing on their end. Love your videos & don't let this get you down!

[@beckywnn6593]

I’m sorry for the negativity you’ve received. You still remain to be one of the most trusted sources of information and reviews on luxury goods to me. Thanks for everything Mel

[@charcamayne]

I'm a long time watcher, first time commenting. Mel, you handled this with so much class, we could all take a leaf from that book. Stay strong and don't let the haters get you down! Great advice btw about the risk management! We should be very consciously setting our own risk levels and controls when buying 2nd hand.

[@MelinMelbourne]

Thank you firstly for commenting and for your long term support. I’m glad you found the video helpful too as I know so many of us buy pre-loved so want everyone to know their levels of risks first so they don’t get disappointed. Thank you for watching my dear x

[@cindimams4394]

Nobody’s perfect. I personally come here to escape the ugly in the outside world. Always rise above ❤️

[@erinaleong1555]

thank you for the honest and transparent video Mel, we are always here for you! ❤️

[@jennybear1825]

Thank you so much for looking out for us and being so transparent. I have never doubted your words and will continue to watch and enjoy your videos. Even though I don't own any luxury bags and have never bought from Cosette, I still enjoy watching your videos. Love you Mel.

[@tarnkimUSA]

I always believe that "Everything happens for a reason" and this time is an another FILTER for you to really see the real fans and followers that truly support and believe in you. ❤

[@wlchen1395]

Thank you for being honest to all your followers, and surely you will from now on be even more cautious in future partnership. Look forward to more unboxing & experience-sharing from you. Love you!

[@katrinkaludden3789]

I can see that you were hurt by this situation. When you walk through this fire and get to the other side, you will be stronger and wiser. Be brave. ❤️

[@amysmith5585]

Mel, I know this video was not easy to make but I appreciate you making it! I think your check list is solid! I think a great deal of valuable information came out of this experience! I appreciate your honesty, integrity and transparency in everything you do! 😘

[@MelinMelbourne]

Thank you so much Amy, your belief in my character is the best compliment I could receive. xo

[@mamamaiju]

Im so sorry to hear what you had been dealing with and to come up with a video like this may not have been easy either but your honesty and love for your faMELy is very much appreciated!! Much love 💖💖

[@marisaprice5393]

Thanks for being so transparent Mel- I actually had no idea what was going on before watching! I can see how much your reputation means to you and how carefully you choose your partners....so I'm sure this was highly irritating! But you handled it professionally and with class....to be expected!!!! Lots of love!

[@gloriachan1333]

Mel, I love the transparency of this video. You're always putting your followers first and true followers will support you always. It's unfortunate that there's the minority that are disappointed in you for the partnership. But I'm glad that you're able to stay so positive despite the mean comments. Looking forward to your next video! #faMELy ♥️♥️

[@missnenenguyen]

I support and love you so much more now Mel. Don’t worry about those that judge you based on one misunderstanding. You are a good person at heart and look out for your supporters. We see that Mel 😘

[@marisaspina8620]

Mel, people are so quick to judge and make assumptions when they don't have all the facts. It's disappointing nastiness has come your way as a result of this mess. I appreciate your transparency. Don't let people bully you and bring you down.

[@jessaono6760]

Hope you are fine now. your faMely is with you, honesty you are one of the few influencers that I truly trust...love you videos!!

[@katpotter7899]

Thank you for doing this video. I didn’t know anything was happening beforehand but you didn’t look your normal, happy self. I think you took the high road and explained everything very clearly. Stay safe, keep smiling #melbournefamelytogether

[@littlejennytr]

after watched all your videos especially this video. just wanna say you’re great and always transparent and care about your subscribers. that’s why always excited and love all ur videos 👍👍👍

[@littlejennytr]

Mel, dont have to feel bad. u cannot make everyone happy. haters always gonna hate. they cannot live happy if continue doubting ppl. dont have to feel so pressure, shit happened sometimes. as long as you transparent and sharing what u know to everyone. we are all human and making mistakes. they need to do their homework and research before buying anything even from or outside the boutique. I did remember i first accidentally met you in person when i was a staff working in Alannah Hill Chadstone boutique, my impression about you was a very straight forward and in details when collaborated with brand. at that time i have no idea who r you, then later i found out you’re a youtuber. then i subscribed your chanel from that time. Take care Mel and stay safe🙏🥰. xoxo love from Melbourne 💕❤️

[@ssovely-iu5ju]

I love your videos, they are so great, and helps me to indicate what bags/luxury items I want to get! I have watched many videos who also do luxury hauls but so far your channel is my fav! (I love your elegant accent too :) ).

[@5loaves772]

Sending you hugs from Singapore, praying that the peace that surpasses all understanding will guard your heart! Love your videos!

[@zinivyb9573]

Dont mind what she said!!You clear this matter and fixed it!Continue what you doing!We love watching you and giving us the most nices videos!Just relax!Be safe and take care

[@happykccn]

Dear Mel! I’m so sorry to hear about what has happened. I watched your video in full and have been following you. You are so genuine in the way you talk and I can see it in your eyes. I love your positivity and how professional and polite in the way you address to negativity. I have no doubts in your character. Stay strong sweetie. Sending you hugs and love! ❤️

[@Miacely]

Hi Mel I just went back to your video since Cossette current affair news came out. Im so glad you did the right thing 3 years ago ❤

[@canossful]

Happy Sunday Morning Mel! What a well put together and systematic video explaining this "Saga". I must say the amount of effort you put into to explain and justify your principles and sincerity, Kudos to that. There are many things in life we can't control and one of many are other humans opinions on you. Let it be as although there's a handful of disagrees, there's still a huge famely supporting you. So stay strong, this ain't anything that's gonna dull your sunshine positivity attitude. Like come on Mel! You're still the same Mel we know for years and many more to come! Cheers!

[@marjan3010]

Mel, thank you so much for all the details you shared. I am so confident that you are a transparent and well informed KZbinr. I am so sorry that you had to go through this and it shows that you were really hurt by this issue. Thank you again. Xoxo.

[@jihen07]

I had no idea what was going on - I'm very sorry for everyone that is involved (except for unprofessional business). This has always been my fear, and one of the reasons I have not bought things used online if I have not used the system/business before. Thank you for being so forthcoming, so transparent, and for the step by step explanation. Please know that I appreciate so much of all that you share. Your videos are not only informative and inspiring, but also heartwarming and makes me want to strive for better. Hope this doesn't discourage you in the future to seek opportunities. Like others have mentioned, giveaways and discounted codes are so so appreciated, but not necessary. Thank you again for acting as a "Mama Bear" to protect everyone 💕 There are only a few people I trust as "influencers", and I am so happy to have found you on this platform!

[@nataliezhang7483]

No matter what I still trust your judgement because from what I can tell you’re the most genuine KZbinr out there 🥰 thank you for being you!

[@alexajrod]

Mel I’m so sorry that you had to go through this and get the comments that you did. Your true FaMELy knows that the most authentic thing about your partnerships is YOU and we trust you very much!

[@little_penguin203]

Hey Mel, Im with you all the way. I believe you 100% and that will never change. I think you have done the right thing, the video was very informative and your honesty is always appreciated. As your fellow Aussie and FaMely I’ve got your back. :) 💕💕🇦🇺🇦🇺 ps. I bought a Lou camera bag form YSL recently and I’m totally in love with it. Inspired by you. Xx sending all my best to you. Lily

[@MelinMelbourne]

thanks for having my back darls xo

[@bagsandlifestyle]

Thanks for the video Mel and being very open. These things can happen and this company is not the only company to come into question. The preloved business is extremely hard for reputable companies now due to super fakes. You are very graceful and humble. The folks who judge you can move on!

[@taraisfluffy]

Sorry this happened to you this way but I really respect and admire your courage to be so open about it. Sorry that some people can't accept that sometimes people make unintentional mistakes, nobody is perfect and unfortunately the internet doesn't allow for things to be forgotten. All the best!

[@drh.]

Trust you 100% Mel - You’re always authentic - That’s why so many people gravitate towards you - Please don’t worry about some oddball leaving mean comments or behaving inappropriately on forums - Stay true to who you are 👍🏻

[@nathalienguyen6860]

Oh Mel I’m so sorry you went through all of that. It’s horrible that people labeled you such negative connotations. Please don’t get upset. People who don’t know your heart, don’t know you and don’t let it bother you. God bless your caring heart

[@karenvaladez589]

You do so much for ur followers and you are such a genuine person. I personally don’t think u need to prove to anyone by giving out a lot of giveaways. It is frightening how many people are inmoral and want to hurt people in any sort of way. I believe it is better to stay true to ur self and to the good people who are the majority of ur followers and to protect urself from the inflicting minorities in the best way possible. Please keep up ur joy for luxury shopping and take us on for the ride :)

[@wilmaperez5566]

You made me cry Mel...dont mind them.just stay who you are.

[@MelinMelbourne]

Thank you for your support my dear xo

[@philliegeronimo9069]

Really appreciate your utmost transparency. Push on, Mel 🌹❤️

[@nellamignone7769]

Hi Mel. I was waiting for this video from the moment you presented your partnership with Cosette. You have been so transparent and honest in this video (all your videos actually!) and it is clear that you have been hurt in many ways. Please don't let this bump in the road stop you from doing what you do so well! You have over 210k followers - and we love you. Chin up and keep doing what you do best. Sending you love and appreciation for all your hard work. 🌺🌹💕

[@cynthial.674]

I agree with Mel. If you don't feel comfortable with the third party, do not buy. Go to retail. There is a risk in everything. I once wanted to get a puzzle small Loewe bag from a third party store. The moment I saw the box and the care card, I knew it was fake and I pretend to take a longer time to look at the bag. I could not find any fault with the bag. The bag was so well done from the leather to the stitching and hardware, looks like the medium puzzle bag which I already own and bought from retail. But still, I was not comfortable and I told the staff in the store that this is fake and asking them to check further. I walked out of the store. I think everyone should do your own due diligence and not depending on others and the hearsay thing. If you are willing to pay a cheap or huge discounted price, please do your check well.

[@maicapc]

Love your honesty and transparency Mel.

[@userpkcu]

me sees title: wtf happened :(

[@MelinMelbourne]

Hope you understood lovely x

[@rhondabeard7012]

Mel I'm so sorry you're going through this. I had no idea this was going on. Praying things get better for you. I love this channel. I learn so much about luxury goods from you. Thanks for the video 😊

[@pathawthorne6467]

I love your videos and very much appreciate your candor and transparency. I am so sorry for the negative comments. We are all individuals and none of us has control over what others or what companies do. I feel you did your due diligence. Whatever happened or is happening within this company is not your fault. Thank you for addressing this so professionally and graciously. Off to watch your new video!