Can Traders get Losses Refund due to Trading App Glitches from Stockbrokers?

When you have a lot of power, you also have a lot of responsibility. If someone with a lot of power does careless things, it can harm other people.
In the stock market, the power is in the hands of stock brokers, exchanges, and regulators. A stock broker's main job is to help their clients make trades correctly, close their positions, and keep track of their investments. However, there are many cases where brokers have to shut down due to some technical issues every month, causing losses for their trading clients.
Like, in Zerodha, there are glitches every month. Upstox had to shut down twice last year, and Groww also faced its biggest glitch last year. All these brokers closed for some reason.
Finvasia was mentioned too, but it was a unique broker whose founders promised to refund traders. Traders always wonder who will compensate them if there's a glitch in a trading app. This video will try to find the answer to that question.
Whenever there is a problem in a trading app, most traders say that they can't execute their orders, can't close their positions, can't exit their positions, can't see what's happening, or can't even log in. These are the common concerns during any technical glitch.
Around 80% of the market share of all demat accounts is held by the top 10 stock brokers. So, if there's a glitch, it's likely to affect traders who regularly engage in option trading.
Despite all these technical glitches, the broker still manages to survive, and the key factor that saves them is a part often overlooked when opening a demat account. This part explicitly mentions that trading can be hindered due to internet connection issues, and stock brokers do not provide any guarantee or warranty that they will always be available without any disruptions.
What does this mean that a trader cannot claim any loss from their broker, even when they are aware that it is not their fault? However, amidst all this, there are traders who are responsible and aware, having gathered ample evidence in the event of technical glitches - maintaining screenshots or important screen recordings. Every trader should be similarly vigilant.
The technical glitches in trading apps seem to be increasing every year, but now it's time to pay attention to them. Every trader should be aware that whether or not their losses are recovered, they should go to the scores portal to file a complaint about these glitches. Additionally, SEBI should also take note that penalties should be imposed on brokers who consistently make such errors.
To know more about this matter, watch the entire video. Also, stay informed about what actions you can take if such a glitch occurs.
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00:00 Intro
00:35 Technical Glitch in trading apps
01:05 Question of traders during trading app glitch
01:22 Problems during trading app glitch
02:19 Conditions to become broker
04:03 Master client agreement
05:31 Upstox app glitch case
10:05 Responsibility of trader during technical glitch

[@gaurangnayak2735]

Sir, these glitches happen only on those days when the indices are making a big move on either side... This clearly means these brokers have strong connections with the institutions and deliberately crash their systems so that their "institutional clients" make big money by trapping retailers. Please request SEBI to probe into this matter.

[@khemrajmardanyoyolover6673]

Correct h bro abhi grow m bhi jis din glitch hua us din banknifty 1100 point gira tha Mera capital hi wipe ho gya 😢

[@SanjayKumarsanjay87]

Yes.. especially m stock ki maan bahan jayada e hota hai

[@RathodDharmeshJi]

Free wali jyada pareshan krti hai muje bhi kiya hay😅​@@SanjayKumarsanjay87

[@amanpreetsingh1214]

​@@SanjayKumarsanjay87 bhai mera to chalra tha uss din fas class

[@syedferoz8482]

I think same

[@prbabu1255]

Yes sir, sebi must frame strict rules on broker's technical glitches.

[@surjeetsingh1702]

Kis kis ko grow app ka add dekhne ko Mila 😂

[@koushikmondal23]

Jis jis din broker ka glitch aaya wohi din market me bada move bhi aaya, lets take an example. 23rd January 2024 big movement ane k thik pehle sab pending order autometic cancel ho gaya tha. Angel broking ne notification bheja k sab broker ko same glitch ho raha hai. Mujhe to lagta hai brokers jaan bujhke big movement k din hi problem creat karte hai... 23rd January pending order auto cancel ki wajase mera position exit nehi hua aur 85000 ka loss hua...

[@stockmarket_updates]

हर जगह लूट पाट हो रहा वो भी आम लोग का 🙁💔★

[@saiyaahg4758]

SEBI have to frame strict rules regarding this issues otherwise we retailers will always be used as Atm by institutions😢

[@goutamgiri4215]

Angel one मे अक्सर ट्रेड एग्जिट करते समय server not prepared, A1 का कस्टमर केयर मे शिकायत करने पर भी कुच्छ नही होता हैँ,

[@user-fn6fx1ns6g]

Bahut badiya sir ji ❤ i hope ap ki sari vidoe sari awaj sb broker dekhe sune smjhe or NSE BSE wale bhi sebi wale bhi or sb thik tarha se chle or smjhe retail traders ko keep growing 💗 sir ji ❤

[@deepakpatel6783]

सर आपकी वीडियो से जानकारी लेकर ही शिकायतों का प्रतिशत बढ़ रहा है पहले लोगों को जानकारी नहीं थी

[@srtech8755]

Agar aisahi chalta Raha to woh din dur nahi jab NSE BSE broker aur SEBI office me machchar marke time paas karenge😂koi v trade nahi karega

[@ManojKumar-nu3dx]

Great eye opener! Penalty and Retailers Right must be defined.

[@sunnytechup5065]

Well explained sir, zerodha shows always these lines when asked for refund due to glitch

[@rustamkushwah4949]

Your videos more informative ❤❤

[@amitsinghmaurya8836]

Thank you so much for making videos on this topic......plz help us for safe app.

[@nobita_0_1]

Thanks you sir very much for making vedio on this. I thought this is only my problem.

[@davenderkumar4202]

Sir aapki video bahut achi hoti h thank you so much

[@khimrana2738]

Sir thank you for making this video for supporting retail trader

[@saurabhkesharwani6143]

Good video! 👍🏼 This is the second video in which I'm writing a similar comment, asking you to make a video on such top brokers who has lowest glitches and are highly customer centric! ☺️

[@MaGhani-dl7di]

I agree with you ❤

[@thundercloud3504]

Bhai sab log zerodha m trading mat karo budget Tak aur uske baad bhi sab agar ni karenge to brokerage ni milega zerodha ko tab malum padega...😢😢😢😢

[@RAHUL0520]

Mere sath bhi huaa hai aisa ek baar....mene 4 ya 5 hajar ki call buy ki thi lekin position hi show nahi ho rahi thei or exit kar raha hu to exit hi nahi ho raha h kafi time hone ke baad position exit huiee tab tak to 2200 ka profit ho gaya tha lekin agar loss ho jata to gadbad ho jati

[@nitinsubudhi5158]

Cluster based load balancer will eliminate at least 80% of the issues.

[@sahilkhan_ssn]

??

[@HarkiratSaluja]

I guess they would have already implemented it considering the scale

[@gurdeepsingh3083]

Excellent Idea, request SEBI don't wait for public losses, kindly awake on time release strict guidelines to avoid such incidents. Thanks

[@shyamsundarmanna1567]

True man and very informative video

[@riteshjha1920]

Very good information

[@parmanandpatelofficial2142]

AAJKAL MARKET ME LOSS DUKH NHI ,GLITCHES DUKH DE RAHA HAI,SEBI KO ISME STRICT ACTION LENA CHAHIYE........

[@amrit1144]

You are great Bhai ji

[@aashique319]

Good information sir 👍👍👍

[@Sonu-ku6yx]

Great content ❤❤❤

[@askmeaboutbitcoin]

thank you for information sir

[@rkpppppppppp4831]

Good video thanks ❤❤

[@ankitstudyiqgk]

Very useful videos ❤❤❤❤

[@sawannamdev]

Serious subject 🙏🙏🙏

[@J4__junnu]

Very helpful video ❤❤❤

[@sushmarani2757]

sir i faced these glitch many time in angle one.i mail them but they do not give satisfactory answer and say that our terminal have no such problem.for example when we punch our order in banknifty then terminal show your order has been rejected but order was excuted similarly when we squareoff order terminal show order rejected.due to which i cut my profitable trade in loss. now i shifted to other terminal and quit angle one

[@PriyaSharma29]

Kal Mai Zerodha pe exit nahi kar payi ...timeout dikhta raha open order pe.... loss mein khud sell ho gya😢 timing is everything in a trade ...n ye Apps humare hath bandh deti h trade execution se... especially jab rally hota h market us din.... Zerodha har month ye glitches dikhata h ...twitter pe hashtag trends hi dekh lo against zerodha....what to do Aseem ji????

[@Tulasi_23]

Fyers is the best 👍 good luck and good trading.

[@deepakmeena5137]

Abhi users kam hai jab traffic 🚦 jada hoga Esme bhi glitch ayega

[@shamshadalamkhan9494]

Doing great job

[@digitalkashmir7465]

👍 ❤️ Backbone Of retail trader

[@NaiBtaunga-gs3yi]

Thank you sir for all stock market information 🙏🏻🙏🏻🙏🏻🙏🏻 Jai shree Ram 🚩🚩

[@mahammadbasha9404]

Thank You

[@Sukhtrader]

God information 😊

[@neeraj8349]

Sir Sebi retailers k liye rule pe rule ... Margin related or hr chiz me ...pr Sebi ki ankhe nhi h jo ye glitch ko dekhti rehti h

[@StupidMeYesterday]

Say whatever, finvasia is like old grandpa, a bit sluggish but with high principles

[@bandhanianil]

Good information bro❤❤

[@abhijeetsonwani5950]

Good Information Sir, Please make video on how to register complainant against brokers in different different plateform to make significant impect on brokers.

[@bhaveshchaudhary6064]

Love you sir ❤

[@ssqualitywork306]

very informative video

[@azamsaifee6642]

Amazing video fully information nice

[@HaiderEditor18]

Nic information 🎉

[@gauravverma.]

Mobile opretor ko MNP se port se switch kar skte hai waise hi broker ke liye bhi MNP port system Lana chahiye sebi ko

[@manthanview8042]

Excellent

[@KrishnaBabu..195]

Sir aaj 2feb ko bhi angel one me bse me koi possoin nhi BN rhi thi or zerodha me sensibul aap nhi chal rha tha option chan kuch time ke liye

[@OnlineEarningGuru118]

Ak trading app ko banane mein kiya kiya requirements hoti hai SEBI or NSE or BSE ki kiya guide line hoti hai ak trading app banane ke liye

[@banshiswami302]

Today Dhan hack 10 To 15 Min No price update anything not working

[@amolpisal5284]

sir ipo refund nhi mila.credo brands ka.2 month hogye...😢14840 rs. sebi ke pass complaint raise kha kre.

[@prosenjitdutta619]

You right sir

[@jujharsingh2791]

SEBI will have to make a very strong rule on these

[@rahulrou9463]

Opretor and broker mile huwe hai sare😂😂

[@adi_chouhan2666]

correct.... strong penalty should be imposed

[@tanumayghosh6367]

Sir what about fyers glitch case?? How much percentage?

[@Marathioptiontrending]

Kotak me sab se kam problems he❤

[@playergagrai1770]

Yes mera bhi kotak mein hai

[@raghavrahul9897]

Ish topic pr choti choti reels banao ,, sabhi logo ko pta chalna chahiye

[@Trading__blog]

Sir angel one m day trade nahi karta investment krta Fr v a -1800 krdi aaa kya kru ab plz reply

[@darktolight6646]

Shi hai nice information

[@mdibrahim7634]

This too happen with me by Angel one but i had all the screen recordings with me they argive with me for number of days at last the refunded my loss .........Niche se upar tak sab corrupt hai pure system ka kuch nahi ho sakta ........wating for the day of judgement🤷‍♂️

[@FRIENDSCOMMUNICATION7]

24-Jan mai mera Groww ke throw mera loss hua hai 4.8K app Login nahi ho raha tha...

[@imtrader7]

Can We use stop loss to avoid such incidents .

[@virpalkour6394]

kl mera 26 k ka loss huaa ji complaint krse kre plesae suggest kre ji mere pass screen ki hm apna soda cut ni kr paye recording hea ji

[@user-uy5cg3ex3l]

Nice information

[@siranjitbiswas520]

That's correct

[@malam4883]

Jab ham weekly expiry choose kar rhe to Zerodha OTM normal me buy nhi karne msg deta hai SEBI ka reference deta hai Mera view hai market 500 point niche jayega to Mai Roz roz exit kyo kru Intraday me buy kar ke. Kya sahi me SEBI ka rule hai?

[@RoadToR]

Mera 40,000 ka loss hua h glitch ki wajah se ab m kya kru

[@kanakdas398]

Sir trading karne ke liye kaunsa broker app best hai aur Brokerage charge kam.lagta hai

[@HimStatusOfficial]

Hello a digital blogger, if someone's internet is not working then ?

[@AMANKUMARSINGH-yp1qz]

I found this channel today only. I am in market for last 4 years and I must say that he is lit.

[@emnext]

Can You Suggest A Best Broker I'm Totally confuse Ki Konsa Broker Use Karu Comments Me Sare Broker Ki Koi Na Koi Problem Log Bta Rhe Hain Konsa Acha Rahe Ga sir??

[@AMANKUMARSINGH-yp1qz]

​@@emnextsabhi broker mei issue hai Lekin agar use friendly app chahiye aur future options se door rahna ho Sirf equity mein trading and investment krna ho to phone pay ka demat app ya fir groww app use kr sakte ho aap

[@titusingh7523]

Sir kotak securites ka T pin kiyu ni hai stock sell kerte time

[@TradingStar-jf8im]

That's why we should decrease our position sizing in intraday basis so that small loss can't affect you and do less intraday trading.

[@PriyaSharma29]

Wtf...why should we not trade as per our wish and strategies...why we are limited ?.....when App is the actual problem....

[@mmalhotra6304]

Now days sebi have two servers so why brokers have only one server Sebi had to make a rule that all brokers have two servers so that one will be functional when one falls Or just we can be able to square off or sell buyed or buy sold ones.

[@2794Rahul]

maine scores me complaint kia mstock oe against, 75% loss refund mila, thanks for the video. helped a lot

[@ADigitalBlogger]

Glad it helped

[@SonaBabu-qh8ku]

Sir jo government hum logo se tex leta hai q leta hai. Wo iss liya he na ke in brocker house par legal kaam kar sake

[@IrfanKhan-fi5nb]

Sir mere saath choice bekar ne mera account par traid karke mera lose recover karane ka bolkar loss kiya kaha complent karu

[@hiphopdharam]

That's why I only suggest Finvasiya and tradejini... Baaki sab aapko glitches h denge 😊

[@changkigang5678]

Hii pls suggest for payment demat... Right now paytemt is going down as per rbi through stop banking services..... ??? Pls suggest about paytem demat 😢

[@deepdk1311]

Sar kya app se app mein shift Kiya ja sakta hai

[@prashant7586]

Right ✔️

[@livewithlucky8622]

mujhe to lagta hai yah log sare ke sare glitch ka bahana karke traders ka paisa churate hai 😂😂😂😂

[@ShubhamKumar-vt2js]

Aaj zerodha p koi buy sell ni ho taha tha starting ke adha ghante tk

[@nitinjaikar8198]

Very good issue u addressed sir.... Mstock is the culprit in trading where they allure for free brokerage...plz raise this issue

[@TSTrading11]

Today 28 feb 2024, at 11:05 all Order were Showing pending in kotak Neo till 3:36 pm and after market order executed at 4:18 pm and then Position showing in Portfolio as a huge Loss 😢😢 i have All Screenshots but i don't know what to do how to do and feeling very bad 😞😞 If position was shown then i was already exited without showing any position how i can exit ??

[@Mr.thakur__4044]

Mere pas grow ka screenshot hai mail bhi he ...Mai kaiseclaim karu . Mere pas sabut hai jab app band hua...or maine jab mail Kiya toh grow bolta hai ki ye natural issue hai h hamara koi issue nahi hai

[@Mr.Incognito2]

Abhi 5 se 6 din pahle to groww mei bahut hi jyada glitch aayi thi, demate account mei balance ko zero show kr rha tha, wishlist show nhi ho rhi thi,holdings show nhi ho rhi thi

[@Moneydreamskannada]

Sir news kaha milti hai

[@dc1486]

Aaj aya tha zerodha me glitch. Order validation me chala ja raha tha par execute nahi ho raha tha

[@rahuldebbarnan3112]

Yes true

[@attitudeboy7172]

Sir priunum ko leke koi video dalo bhut scam chl rha stock toh up h but prinum dawn

[@AB-qg9ji]

M stock directly link with nse..always stop trading before big movement..how a broker can predict every time

[@ShriVaishnaviCreation]

Thanks ..i have screen recording of all .this what happened to me. In angel one app

[@ADigitalBlogger]

Have you raised a complaint at scores

[@MayankSingh-ii8vn]

Sir kotak securities ka neo aap me bhot glitchs aate hain jaise trade lete hi aap crash ho jata hai, ish wjh se mera bhot bar losses hote rhete hain please ispe video bnaiiye

[@Skvlogh]

Sir muzhe shikayat karna hai mujhe gold group bolke tred with pranjal ne muzhse 5000 rs liya hai na cors na gold group kaha par shikayat karna chahiye please help me sir uske khilaf mere pass video recording hai payment ka