AI Handling a Customer Service Call

[@Kwestyon]

Will AI replace call centers? kzbin.info/www/bejne/oKGzpn93qsatmbs

[@babygirlquinones1852]

It was actually great, but not perfect. The uh... Expressions make it look like your really speaking with a real person. The responses was great because that's how we handle calls normally. I would like to see a more irate customer 😂

[@techken]

It will never be perfect just like humans can never be perfect.

[@UroborosB]

Actually, the female AI voice version sounds more natural, I don't why she didn't use it, but it's amazing how the technology is advancing.

[@AubreyJoanneCasabuena]

I rlly love your videos, because of ur vids, i finally got a job in a call center❤. Thankkyouu very muchh😊😊

[@tommypham1101]

Ai did a great job. I need it in my life

[@elkinflautero7638]

Except for the fact that IA offered a complete refund and 50 dollar, which means cancel the purchase, which is not okay.

[@tommypham1101]

@@elkinflautero7638 thats not the "ai fault" is the programmer fault. Ai will change the world and make lives so much better.

[@lurkingShadows]

@@elkinflautero7638a lot of times after I denied a full refund as it didn't seem to qualify (example product was not malfunctioning), they would just call back for management or see them in person, the full refund would get approved everytime 😅 after so many times I started telling customers I'm submitting it for approval, then email management. It made me less frustrated than if I rejected an unnecessary refund and it still gets done in the next call. Plus this saved me so much time so I handle 50 cxs daily instead of 35 average.

[@jhoncarlogarcia8862]

Can you also do hotel reservation? This is very informative!! I love it.

[@chellastation]

I know most people do not like Ai, especially stealing human jobs, but this AI basically gave the same response as a normal customer service representative would give. I should know. I would honestly feel scared of the AI if a extremely frustrated customer would call in. I hope that AI don't steal customer service jobs in the call center. If people are frustrated now, wait until an AI gets involved 🤖💻

[@JohnGrigg-gz9gm]

A former Google CEO says the next version of ChatGPT will be truly revolutionary and be the utlimate personal assistant. And so I suspect it will be replacing at least half of the human call center agents out there within roughly five years.

[@chellastation]

@@JohnGrigg-gz9gm IKR. That's going to be fun 🤯

[@Jun-JunArevalo]

😂 a lot of crocodiles on customs.. Specialy here in the philippines.

[@arielmonrreal5884]

I guess to have and maintain a full system to have an AI taking care of all customers of a service will be more expensive than the current system used which is paying call centers from countries with cheaper wages. besides that, I think people would always want to speak with a human, not a robot, they won't get the same satisfaction from yelling at a robot 😂, so don't worry people, we won't lose our jobs

[@the4th_art]

I hope so brody

[@JmAvila-cd3he]

Even AI has fillers lol

[@LuneEtoileMargaux]

Delivering bad news is not easy especially if we did not meet customers expectation or what they want 😂

[@danielsanchez-mq2gi]

Holy Moly I'm finished my time has come

[@the4th_art]

Me too bruh. Time to plan on jumping to another line of business. Greetings from Colombia

[@TobioTobi]

HAHAHAHHA

[@chyrlitoalcantara2636]

Do you have video also about Direct Television (DTV)? What they do on this field?

[@chewiechips4986]

Crocodiles 😂

[@SeminarChauffeur]

So AI just took everybody's jobs... Now what?

[@elkinflautero7638]

Not really just those kind of jobs, fix an engine, cultivate the field, fix a path, fix a manhole.

[@damienholland8103]

@@elkinflautero7638 AI took those too, sorry

[@jazmusausa3154]

Too apologetic.. 😂

[@renteriafam4440]

Don't like AI going to put alot of people out of work

[@elkinflautero7638]

Yes, but it damages the economy, less employees are equal to less consuming.

[@lurkingShadows]

AI can have this job. Anyone who's worked remotely handling customer service knows how some callers can be and employers/management remind us it's about numbers.

[@damienholland8103]

Easy to say until most jobs are wiped out.

[@junstark7143]

Even AI has fillers 😄

[@salvador1690]

Do you think Ai replace totally human labor in calle centers?

[@Justwill-n9j]

Hey kwestyon the dark web recommends your content to beginner level scammers lol

[@reynaldo_santos]

❤❤❤❤

[@HelloThere-gn9zg]

Wow.. this is the future that is on the present. I am in the BPO industry and this will replace me... Or just replace everybody's Job. AI supremacy and obsolescence of human resource services. What the bleak future...

[@frederickmalinao2994]

what if you don’t know the resolution to the customer’s concern, what will you do?

[@mngklui.5938]

They can perfect the AI in the future. BPO will be wiped out.

[@akshaykatti453]

Request for Assistance in Improving My Performance in Customer Support- how can contact you please. - do you have any online coaching.

[@jamesnikko4807]

Shess

[@ilooktheweb]

AI some-what annoyed some part and cold to the interaction. Also Its a bit sound sarcastic some part when the interaction of customer to the AI was stressing subject of crocodiles or issue on the custom. It felt rushing to end the conversation by the AI. no wonder some customers on the phone is annoyed and not experience a good empathy.😕

[@christiannorcio]

Do not associate animals to humans they're different hope you know that

[@PopCapMusicTrending]

Human is the highest form of animal

[@acidbxrn]

hi, candace. ✧