Air India's DISASTROUS Ground Experience! How TATA is FAILING the Airline!

[@JoshCahill]

What do you make of Air India? Will TATA ever be able to turn around the airline? Let me know in the comments.

[@demoncloud6147]

nope

[@ravichandranravi]

never ever under TATA . i am a Platinum member with AI for few years and living in Thailand . i have only seen the airline going down the hill in everything .. be it the soft product or the hard product . i have written to campbell wilson many times and even managed to get a response . but no change on the ground . he promised me to fix the meal quality which i guess is the easiest thing to do . yet it sucks so bad .. the only reason i fly is the star alliance connection .. overall very sad and i dread to fly them every time .. but no other option for me

[@Aniken415]

I did a recent flight from Melbourne to New Delhi. It felt like I was in a nightmare simulator. No in flight entertainment obviously. The hospitality was okay. Food was okay. The immigration at New Delhi made me feel unwelcomed. It's just chaos imo.

[@sigmablock]

They'll probably pull a Qatar before they fix things.

[@bigsteve777able]

after watching this, glad i don't have to use the airline and pleased we have emirates.

[@greta_k]

"I'm proudly banned from Qatar Airways" is hilarious 😭

[@debashis169]

@greta_k 🤣🤣

[@michealrossiter148]

Probably a good thing given their horrific safety record and complaints about literally everything from raw chicken served for first class meals to human excrement on the floors. But apparently the shitty floors are OK according to management because "it's dried on and won't get on your shoes"......

[@aci-mh8yo]

@@michealrossiter148 they don't have a horrendous safety record...

[@Matrixu]

he should also state that he is banned from US as well :)

[@debashis169]

@Matrixu he said in some video (not long ago) but yeah he doesn't say it just like he says about Qatar or any other

[@Gabriel-k6k5y]

1.4 billion people and they can't find a few thousand good employees to run an airline

[@rebeltvr6046]

It's nepotism.

[@demoncloud6147]

Because most hires are made through internal connections not from talent hunt ! All the talents from there usually move abroad

[@RandomTrinidadian]

Have you tried sorting through 1.4 billion people?

[@TG-ce9dx]

They all gone out of the country and making more INDIAS OUT OF INDIA... SHAME ON THIS PEOPLE..😅😅

[@guruthonse856]

Most of the staff still believe they are part of government and refuse to change.

[@muditvats6045]

As an Indian having travelled to and fro between multiple airlines and collecting all my experiences, I can conclude that Air India is inconsistent with their crew and ground services since I have experienced both hell and heaven in the same airline multiple times................Glad you covered this, chances are that this video will reach the management or atleast spark a discussion within the top dawgs.

[@laheart1957]

@@muditvats6045 The management of Air India couldn’t care less. Look at TCS, another mess from the Tata group. Maybe there are many more, but it’s simply a waste of time discussing them.

[@joaorodrigues4494]

I have been to India, and this video showcases all its issues. It is incredibly annoying because when I try to recommend people to travel there, I have to warn them of these problems

[@PortuguesePirate99]

Be careful, you gonna get hate for speaking the truth😂 Crazy how many people from there get butthurt when you say how it is, oddly enough they haven’t experienced anything else so think it’s the norm and people are just lying lol

[@KaranS2022]

@@PortuguesePirate99 Noones going to hate you for saying the truth chill

[@jodydillonarendse2656]

hmmm, Nonstop Dan releases a video about Air India, praising them just before Josh releases this video.

[@devanarayananj1291]

Different people having different experiences

[@ChristopherHill2293]

It's almost like two people can have vastly different experiences with the same airline?

[@Atsingh99]

Dan is a paid puppet

[@Jimmyjamesgannon]

​@@Atsingh99he's a privileged posh boy

[@ChristopherHill2293]

I've seen enough Air India reviews to know I will never fly with them.

[@jcspotter7322]

I've seen enough of India to never need to fly with Air India

[@debashis169]

Air india during govt ops: 🤡 Air india during private ops: 🤡 We Indians will never ever improve ourselves 🤡

[@michaelx4810]

At least you’re good at “managing” concussion subs 😂😂

[@curious_thinker]

@@michaelx4810 what are concussion subs?

[@michaelx4810]

@@curious_thinker it’s a cricket thing.

[@debashis169]

​@@michaelx4810 doesn't make sense here (I stopped following Indian cricket)

[@btnbiker]

I've been to India three times, getting around by plane and train. The country and its people are awesome, but the trains and planes are pretty dirty and uncomfortable.

[@thelifeofweidi]

Air India should immediately replace the management

[@Iceman1007]

3:31 That guy was weird, he already forgot Bangkok 😂

[@woutergijs5246]

Exactly: his face showed he had no clue about Bangkok, Bangalore,… domestic or international. Not his fault btw. Management!

[@mark123655]

Not sure if English was his strong suit.. but he seemingly got the check-in done

[@superqaxclub]

@@mark123655but they learned Geography right?

[@laheart1957]

In general, there’s no accountability in India. If you are big and powerful, and have connections, you are not accountable to anyone.

[@ankurbose4581]

Tata as a company is a mess. Tata have a name cause of Ratan Tata. Do one thing buy a Tata Car and see for yourself.

[@youtubeacc666]

Totally agreed... Tata simply enjoys undying undue loyalty of their fanboys for absolutely no reason

[@guruthonse856]

Totally agree. I have Nixon and every time I go for servicing it is a struggle to get a slot and vehicle back on time.

[@damndozer]

I already have harrier it's working fine and service is good too, speak for yourself

[@maitreyabhattacharya]

I don't agree. Tata is a great company with an excellent service culture. I have been to TAJ hotels and also have a tata car. In both the cases the staff are excellent. But I don't understand why they have not been able to make Air India great again.

[@wholiveswhere]

Disastrously poor vehicles - had a colleague with a new one in Africa some years ago and the air conditioning broke within 2 weeks and couldn't fix it for more than 6 months. Was falling apart within a year.

[@markturner7630]

Sadly Jet Airways never managed to get its second wind! Any new start-up has many hurdles to go through to achieve International status and as you say a difficult space to operate for any budding Indian entrepreneur who will need “very deep” pockets. It would be nice to see a few new and “immediate”international Indian flag carrier start-ups enter the market ….. We live in a world of disruption and the pace of change has to accelerate.

[@Sultan-Travelpreneur]

You are absolutely right Mark !

[@Sultan-Travelpreneur]

If the ground product is weak, then total experience is poor !

[@kostyaw83]

@Josh, I've been to India in 2023. My international flight has been delayed by an hour. A board near the gate stated my flight was on-time, but an e-mail I've received from travel app I use in my flights confirmed a delay. The info on the electronic board changed after original boarding time has passed.

[@Gurveer9600]

Nothing short of a shitshow for me too. last minute equipment swap 40 minutes before departure gave random seat allocations to those who'd paid for theirs which flipped everyone off

[@Dinoknows007]

Singapore Airlines own 25 percent of Air India. It should sell as Air India could tarnish its reputation.

[@zeldacoach2528]

Gate changes and notifications are crucial! Especially if you’re a first time traveler, if you have mobility issues, you’re not familiar with the airport. I’ve missed a flight a Jeppeson in Denver simply from not understanding just how huge the airport is!!!

[@kata7218]

I work for a western airline and on flights to India we have indian cabin crew. The crew is lovely and super polite, at least for us pilots, and I have never heard any complaints from the passengers either. The ground handling in Delhi has always been good, in par with most of the international airports around the world. ATC can be sometimes hit or miss, but the airport works in general. It can be done even in Delhi, so maybe it really is an Air India problem.

[@KamalAdh]

Indian airports staffs are also worst and racist. As a Nepali and travelled 7 countries till date, I always face racism on Indian airports.

[@lookinup22]

Josh, looks like nothing has changed for decades since I was a travel consultant. When people came to me and wanted to book a flight on Air India because it was so cheap, I would always tell them not to do it and suggested a slightly higher priced flight on another carrier. All of my customers who insisted on taking Air India always came back to me and said - we should have listened to you.

[@Locspocs2]

I’m also a wheelchair guy, and I hate being the annoyance for the ground and crabin crew. I even managed to disrupt BA at LHR because the assistance team didn’t show up for 40 minutes after everyone else deplaned. My wife allways tells me that it is not my fault, but still, I feel ashamed for inconviniencing so many people.

[@RadicalPersonalFinance]

I know the feeling well myself. But, you’re not an annoyance. All of us are glad you’re able to travel! We are all in this together.

[@winstonmace4865]

Worked for an Indian owned hotel group in the UAE. It was a complete and utter shit show when it came to getting salaries paid for all the service staff. And the company also didn't like paying suppliers....A bar or restaurant is no good if you don't have food or drink to offer patrons. And that ties in with what it's like to fly Air India..an utter disaster

[@wholiveswhere]

This is completely my experience as well dealing with Indian companies - everything is about cost minimisation instead of delivering what is in interest of end customer, and it shows across all industries. Including even IT, where piecemeal solutions are delivered, backend is a mess and patchwork solutions are done on the fly.

[@swapnilmalshe]

Air india is a shitt! Filthy flights.. absolutely shitty staff.. and the food they serve on flights is garbage. Fly with air india if you want to ruin your travel experience!!

[@jeromejosephphilip4706]

Thank you for bringing this to light . I’m an Indian I always knew that merger was just a publicity stunt. Thanks for making them accountable

[@pweekeswiggy]

It was dreadful 7-8 years ago when I flew with them. It see it hasn’t changed.

[@rahilmalhotra001]

Every sector in India is going downhill, the country is like a sinking ship

[@holgerlinnertz495]

when I am in india I love to fly indiGo - best airline in india - you get what you pay for and more ❤

[@tld8102]

im glad I'm not the only one who thought air India was pretty shit

[@avshiva]

Best thing to do is call the cabin crew and ask them to ask the passenger at the back to take her arms of your seat

[@woutergijs5246]

Yep, thought the same

[@36814]

Disappointed and shocked as it seems ZERO has changed in more than 40 years . I travelled ONLY once on Air India and never again !!. I must say that I had no problem with airline itself or with the crew ( I was given an upgrade to First Class while sitting on the bus to the aircraft ) . My issues were entirely with the airport staff and officials whom I found to be rude , arrogant , unhelpful , obnoxious and utterly disinterested in their jobs or the actual passengers. I won't bore you with the details at the risk of getting Repetetive Strain Injury to type for so long but it was way , way , way the worst experience I ever had at an airport .

[@176MarkW]

The potential for Air India is absolutely huge, but they're throwing it away at the moment. Time to do better!

[@debashis169]

Civil aviation in india: sucks Railways: constant decline Roads: meh(up and down, mostly down) Tourist places + local people: worst of all These sectors haven't recovered well to pre pandemic levels + decreasing consumption/aspiration

[@mach1shobhan]

indian civic sense has to improve for india to imrpove and as an indian i dont think it ever will unless population is under control.

[@debashis169]

@mach1shobhan you think population control will improve civic sense or by teaching, ensuring and then enforcing it bro population is not the reason for everything, read about TFR in India and rest countries

[@titan401CT]

Wow, they really weren't lying when they said you will still get the "Vistara Experience".

[@devanarayananj1291]

6:42 happened to me at dxb once Flight was supposed to arrive at one gate, 30 minutes later the gate changed. Again just 15 minute before scheduled boarding time the gate was changed because an Air algerie flight was undergoing maintenance on the orginal gate

[@DjAaronH]

You received that email & WhatsApp from Sam Chui not Air India! 🤣🤣🤣

[@4nomynou5]

Sam chui video incoming 😂

[@scottgordon1781]

I look at the boards and check with the info centre . As for long walks ? Stuttgart gave me a whole new experience ! no signs and unhelpful ground staff !

[@TheTobias239]

I feel they are currently focussing on the "prestige" route from Delhi to Bangalore. While ground service in Delhi is still a shit show, they use all their new planes or old Vistara ones. Ground Service in Bangalore however is on another level and very very smooth.

[@ishaanrevankar492]

It's unlikely that Tata will improve Air India anytime soon. Forget the groud experience, they can't even give a damn to retrofit their 787s ans 777s, can't maintain their A350s either (few broken parts were spotted in A350 buisness class). Cabin crew is more of a miss than hit. Food is also below average. Indigo is also equally hopeless now in in flight service. India seriously needs more flag carriers than LCCs to give tough competition to AI and Indigo. Kingfisher and Jet Airways are badly needed now.

[@wholiveswhere]

But when everyone just buys based on price in India, the airlines that have slightly better service like Kingfisher and Jet Airways get undercut and go out of business. Apart from the elite who travel up the front anyway, it's a race to the bottom constantly.

[@kayotang3273]

I admire your courage boarding Air India. Being a college student, I boarded an PIA flight once from Tokyo to Manila many years ago. The airplane was an animal dump pit and I never took any flight of Indian origin eversince. There are too many horrible stories I heard from foreign pilots flying domestic Indian airlines. It's not worthy of trying their flights.

[@JUVI9596]

10:10 the picture on the wall on the top left looks like someone barfing into a bucket. Is that the puking area for the airport? 😅

[@rahilmalhotra001]

Dude its the drinking water sign, pretty sure you would have these public drinking water fountains in Europe as well

[@Oduck22]

1:56 🙃🙏“Namaste. Do you want to fly Air India again?” 😬🤔“Nah… Imma Stay…”😅🛬

[@MartinOndrovic]

I had a similar experience two weeks ago, particularly regarding the ground services. They did not adhere to IATA travel center standards, and the check-in agent provided me with misleading and false information. My trip with Air India ended up costing me extra money, energy, and headaches. I had a very similar issue at the boarding gate as well. The monitors displayed the wrong gate number, and by the time I arrived, the gate was closed. The next gate showed my destination but was actually boarding another flight, so I ended up boarding from a gate marked for Kuala Lumpur. It was a terrible experience, and I will definitely try to avoid flying with them in the future.

[@freaki1512]

India how can you even think to compete with China

[@isabellrek]

honestly I admire you Josh how you stayed calm for your whole trip with them 🇮🇳 🫨and probably the worst seats 💺 in whole the world for xy hour flight looks like (suburban bus 🚍 ) 😂 but another from your great adventures 😊thank you ☺️🎉

[@mochagreen]

Get Jet Airways back 😭 I flew on them quite a few times on the YYZ-AMS route and it was great

[@hmmm6775]

the level of service, cleanliness of on any full-service flagship carrier reflects not only the quality of management, but also the level general level of development of the country.

[@cyrilsebastian6113]

I experienced the same situation when I traveled from Delhi to London-just one counter and gate changing at end time. Its been more than 6 months still, and you also face the same issue... I really feel sorry for you. I would hope that the problems will be sorted out. I believe its gonna change and be one of the best airlines in the world.

[@matthewb9824]

Hey Josh, I notice you captured quite a few shots of the UPS 767 at Delhi airport. Here’s an idea - write to them and ask if you can do a flight review on one of their cargo flights in the jump seat. First ever loo review of a Boeing 767 cargo loo!!!

[@comicog7652]

How is it an half hour walk I find that hard to believe when the airport is not even in the top 20 biggest airports in the world

[@maskboy925]

even if its not the biggest airport, people don't have a V10 engine on their legs

[@rahilmalhotra001]

Unless you run across the airport, it is atleast a 20 min walk for a healthy person. But if you have some ailment, its gonna take 30 mins!

[@mgmc8778]

Been to India once about 12 years ago and your video is again a great reminder why I’d never ever go back - even with a free ticket. The airline and hospitality situation in 99% of cases is an absolute joke. I keep hearing about all these ‘improvements’ but I’m yet to see or hear any experiences that were different or improved from mine. Disorganised, rude, arrogant, uncomfortable and generally filthy - third world hell.

[@FalconX88]

The weird thing is that you would think Air India is cheap. It's not. Somehow it's pretty much the most expensive option going from Europe to SEA.

[@TheCanadianGamer]

The issue is work ethic in the culture itself. Most countries in Asia have a population that has a work but no work ethic culture

[@DKAZYT7]

About the passenger behind quietly summon the stewards tell them that you don't want to disturb the passenger as they maybe unwell or tired or asleep and say you would prefer another seat maybe in 1st or biz or a seat near the cockpit or rear cabin where there is more legroom.

[@KamalAdh]

Indian airports staffs are also worst and racist. As a Nepali and travelled 7 countries till date, I always face racism on Indian airports.

[@suavitolico]

Thank you, you are very brave to fly with Air India, greetings from Berlin

[@vickymcintosh]

Its as simple as communication. If the airport staff do not communicate with the airline theirs your problem right there. My bug bear about airports in general is how they have stopped announcing flight gate numbers and reading it on a board is not the best. The cleanliness and dated interior is a major issue and i think ground staff have to take responsibility for this and the cabin crew.

[@davethenerd1369]

I travel to South West India from Europe so with Air India, a change would be necessary at Delhi or Mumbai to a domestic Air India or other flight. I am afraid Air India is not even considered. The four Middle East airlines (Saudia, Emirates, Etihad, Qatar) are the best way to go. Even through price - I don't know how Air India can charge the same money as Emirates. Saudia are probably cheapest. Interestingly, Nonstop Dan has just released a video and he seemed to enjoy himself but he was in Business class although the ground issues would affect everyone. Josh and Noel Phillips are critical of Air India. Therefore, we can expect a Sam Chui video singing their praises any day now.

[@SirPeteWindsor]

15:15 - call out the person, 'They paid for a seat, not 2,' or call the cabin crew. Dunno if this would change anything since we're talking about Air India.

[@downundarob]

9:20 - and they dont provide any transport between gates when they do this!

[@albert3344]

Passengers need to be more mindful of cleanliness. On a recent flight from Paris to Vancouver, I noticed some travelers behaving quite irresponsibly-discarding trash between the seats and neglecting basic hygiene.

[@TheCybernatoruk]

I used air India once between Delhi and Kolkata. Food was garbage. It was suppossd to be a curry but was just mush. Luckily, I flew to India via Doha and didn't have to use them all the way to and from London.

[@bencythomas5018]

Ohhh Josh....didnt they tell u.... All Air India flights come with a complimentary cardio package......

[@michaelkhorsandi8623]

Just flew Air India last week. Josh’s critiques are valid. The gate notices are a mess. However, I have had gate notice issues with other airlines out of India, too.

[@ondrejkratochvil4589]

I'd say Air India perfectly reflects the vibe of the country they're from, as IMO any airline using a country name should :)

[@juanmata8737]

I had the pleasure of flying many Air Indias years ago, in regional, a mess, dirty, awful service, very old airplanes and some hickups inflight… never again…

[@aydanaliev5723]

just the street food sellers t missing on the flight then its the summary of india 😂

[@CCUAviator]

What you saw is a total DEL phenomenon. Somehow i have never heard of such experiences at CCU. Its weird. Recently AI closed down their AI base at CCU and is expanding its AIX base instead.

[@downundarob]

12:50 - why have the windows been left closed?

[@rudehr]

You're a young fit person on your own Josh. Imagine a family with young children, buggy ect. or older folk.... It's India, Delhi airport is massive. I once went jogging there. The same applies to Mumbai. IndiGo tend to change their gates on a short notice too. And then after showing up at the new announced gate they alter it back to the original one.

[@JoshCahill]

Yup think of all the aunties and grannies especially. Unacceptable

[@guruthonse856]

Thanks Josh for covering this. My experience with Bangalore - Gatwick - Bangalore more or less similar. Initially Tata management tried their best to bring in discipline and streamline the system. However faced strong resistance from the union. Management now least bothered as they get fatty pay cheques for not doing anything. My escalation to Airindia evoked no response except for a sorry message.

[@TOM-C.]

16:27 This should be the logo for Air India! She exemplifies your description of the airline to a tee!😅

[@MuckyMucky-z3c]

A big deal is made of the fleet expansion, but I've always said, without dramatic service quality improvement, it will be a waste of time. I am not optimistic.

[@MuckyMucky-z3c]

I flew Air India when on business as it was the only quick way to fly Delhi to Hong Kong direct. I put up with the shabby service because of the routing.

[@machenka]

I love that you are doing economy reviews! I see that most airline review channels starts to do business/first class only once they’ve found success and never goes back to doing the content that made them and which usually is the most entertaining to watch. Apart from that it’s just much more relevant to 99% of viewers to see how the economy experience is before deciding whether to book on the airline or not. Please never become a luxury class reviewer! 🙏

[@peezpeez1317]

Welcome to India!! It will not be India without chaotic and dis-organisation, but you will get to your destination eventually.

[@avshiva]

Most airlines in the world would treat short distance International flights like domestic flights and it will give us more of a domestic plane experience. From India, flights to Thailand, Sri Lanka, Malaysia, Singapore and to few Arab countries would be more like traveling in a domestic flight. There is a huge difference between the quality, facilities, food, and crew on a Singapore Airlines or a Malaysia Airlines plane flying to the India corridor when compared with those flights flying to America, UK, Australia or Europe. Air India is no exception from this

[@jerometellenbachk]

The more videos I watch from you, the more the sunglasses bother me.

[@youtubeacc666]

Part of the problem is also Delhi airport its absolute trash

[@sanjayrevanna8903]

i think air india cannot improve even in the next 10 years 😢😢😢

[@teeparekh8775]

The interior color combination of the cabin looks hideous! I would never fly by Air India for all the tea in China!

[@laheart1957]

Let’s not forget that in general, there’s no accountability in India. If you are big and powerful, and have connections, you are not accountable to anyone. As for the 30-minute walk to the gate.just talke it like AIR INDIA wants you to be healthy.

[@jonathanalvinrays..7070]

You know what, I told u the day when Air India got rebranded, that it's just a facelift, not an actual upgrade. It's to bad to see the service. Toooo bad!!! Even IndiGo does so much better than a national carrier. Recently introduced the Stretch product which was descent. And much better than Air India product....

[@rohit809]

As Indian living in London i always avoid travelling through Air India.

[@well-blazeredman6187]

Which airline do you choose between India and the UK?

[@axan50transportproductions]

Only improving the soft product can only bring you so far. Hard product and ground service has to improve too. Ground service, albeit managing Air India, is actually from a third party that AI outsources to, such as SATS or DNATA. The ground experience can be attributed to the poor operations of the ground ops handler and not entirely the airline. While there may be little local competition due to AI being the only full service carrier, international competition still exists which might be what AI is trying to concentrate on at the moment. While I agree that AI has its shortcomings, I do not endorse any of the keyboard warriors in the comments spreading baseless accusations about India without any context or source to back their claims.

[@kevinkong2178]

What a shame that star alliance have this stupid airline partner

[@srujanmims]

Most of Air India reviews are paid sponsorships. There’s no way out than to liquidate the airline. Employees just don’t have a sense of purpose.

[@fooad2000]

Attitude is the part of culture in many nationalities around the world so you cannot separate that

[@vikeng21]

Old Air India - Chaos New Air India(Tata Brand) - Still Chaos

[@petermenzies161]

Why would anyone expect Tata to fix Air India, after they drove Jaguar into the ground

[@chicken2000-j1e]

why you are not going to Star Gold counter+very smooth in Delhi

[@joaoacast]

Is that smog a current issue in Delhi?

[@adityapr8281]

recently flew on their a320neo and a321neo on Del-cochin route, food was good on my flight, not the greatest but i would say it was nice enough for a 3 hour flight. the crew was good and hopefully once the cabins are improved the aircrafts would look better as well. on my flight, the seats were clean , the window was slight dirty though. They really need to improve the on ground experience cause i had similar issues, the app sometimes does not work and does not login properly. The on ground staff are not the smartest and don't know how to do things efficiently. Boarding was the worst part on my flight since this was the first time i stood for so long to be seated on a medium haul aircraft. But to be honest, given the price i paid for the flight, i would say it was worth it. Does not feel like a super luxury airline, but the price of the flight was similar to indigo which is a low cost airline so i wouldn't even have gotten a meal on the same price and route.

[@michealrossiter148]

Economy has cockroaches. First Class has Superior cockroaches with table manners.

[@michelleklgrk]

you are one of the best air KZbinrs ,very useful information for normal travelers. I stopped watch Sam chui which is very frustrating watching him in the residence of etihad -first class of emiarates ...., .

[@stavrosnanos1135]

Do you know what it is mate that air India don't have the interesting changing which is really sad cause the really need to change big time

[@mediamaker]

I lived and worked in India for about 6 months and this is a perfect example of their totally disorganised and random approach to things. I know that there are many very smart Indians who also see what the rest of the world sees and feel the embarrassment when the flag carrier is shown to be such a sh*t-show. What is needed is probably to replace the management for a start, and also implement massive training programs for every stage of the ground experience - the issue with all this is that India in general is really like this pretty much everywhere - disorganised and chaotic. So how do you force those within a large organisation (or maybe that should read "disorganisation") to relearn their ways and fly in the face of a culture that seems to breed this apathetic attitude? Look anywhere in the country and you see so many things that could be fixed/improved/cleaned up - but everyone pretends they can't see it and just ignores the mess. It is against this background that you have to work to fix the airline... I truly wonder if it can ever be fixed.

[@heugumper4203]

not even for free i would enter a Air India airplane.... what a disaster!

[@anthonysheppard5116]

Josh is about to offend a whole nation.. again! 😂

[@woutergijs5246]

Well… not really… if you look at it, we could say that this Air India crap is a disgrace for a whole nation.

[@rahilmalhotra001]

Me and most Indians in the comments actually agree though. Not sure how you came to this conclusion that everyone will be offended.

[@debscraftworld8255]

How do you even feel safe to fly so often with som many plane crashes in pas 2 months..