Her approach towards passengers is very smooth and elegant. I am going to start my career as a customer service agent pretty soon INSAALLAH. I really look forward to this job🙂🙂
@cruisertechgt6 жыл бұрын
I wish we had this kind of customer service everywhere . Great airline
@macwinnoronha87503 жыл бұрын
Fly with qatar airways
@blancaelenafernandezgenis69252 жыл бұрын
Best job ever!!! And I also was fligth attendant, but as for me being check-in @ gate agent it's really more exciting than a FA
@trubecagaming5 жыл бұрын
I am going to work as Check-in agent and this video helped me. Thanks :)
@AbzVlogz9 ай бұрын
My training as PSA will be tomorrow and I’m very nervous . Wish me luck 😢
@Testsubjectn Жыл бұрын
Got it, so basically to be the perfect check in agent you have to: - Speak English very well - Be polite even if passengers are rude to you - Never blink
@susanafox20525 жыл бұрын
I am studying to become a Passenger Service Agent. I'm almost done but just gets so nervous thinking about the day I start work, as I'm a very shy person. I hope this career will give me the confidence i need.
@eratsonyvenelpaul31445 жыл бұрын
Where are you learning?
@susanafox20525 жыл бұрын
@@eratsonyvenelpaul3144 I'm studying in New Zealand.
@Hajiaderaw5 жыл бұрын
Susana Fox what is the test basis on
@shashinicharuka98605 жыл бұрын
Can I know what are the things we want to study to become a passenger service agent.please and what type of courses to follow
@thebreathingtrees5 жыл бұрын
@@shashinicharuka9860 you'll need to study Security &Safety, Dangerous Goods, possiblity ALTEA DCS system( for check-in, boarding, reservations or ticketing). Most of the times when you get accepted by a company, they already have those ready for you, because each employee must be educated accordingly. So if you have English language knowledge, any other possible proficiency diploma, then you should be just fine!
@jian2826 жыл бұрын
I love to see how she loves her job. That really makes me smile 😊
@thebreathingtrees5 жыл бұрын
Guys this is advertisement.. obviously it is going to be perfectly set..real life is way more harsh and chaotic, but remember to always keep your smile and stay professional!
@QASIMARA5 жыл бұрын
"I'm very sorry, but these rules apply to all passengers." Well said!
@danieldhanpaul9262 жыл бұрын
This information is very useful. I'll be a Passenger Service Agent in a few weeks.
@wissem1410 Жыл бұрын
Hi how are you doing can explain your experience to me please
@ThatblessedfamilyАй бұрын
I have an interview next week very nervous !
@justingrinius6 жыл бұрын
The unruly passenger threw some major shade at the boarding gate :)
@Canonbyair5 жыл бұрын
airBaltic is an excellent company. Great to fly with you. Me and my wife were on weekend around christmas. We were stunned how rude some people were in Riga. Only friendly people we meet were on airBaltic, the hotel and the airport.
@MrPonca774 жыл бұрын
Attitudes will change when the Russian tanks are on the borders again
@iamarmaankhan8 ай бұрын
Great video. As with every team there is always mix baggage - good and bad staff members
@nintaijoel64392 жыл бұрын
wow i loved this,i am on training for this role I got an offer Dubai international airport check-in agent. I love this video,the presentation, and the voice are clear and good pro ethics . Thanks for this
@kamikazeair477810 ай бұрын
Her English is excellent & she has a very beautiful smile. Warmest regards from Australia to Latvia. 🐨🐨🐨🦘🦘🦘🟥⬜🟥 🟨🟩🟥 🟦⬛⬜
@ciarangillece75723 жыл бұрын
I miss doing Travel and Tourism with Cabin crew in College and for my assignment I was asked by my lecture to reaseearch what A Passenger Services Agent does and this video really helped me Thanks so much 😂
@airbalticBT3 жыл бұрын
Glad to help with your assignment, keep up the good work!
@ciarangillece75723 жыл бұрын
@@airbalticBT Aww thanks so much Air Baltic that is so kind of you to say thanks soo much! Cant wait to fly with you one day! Your a fantastic airline! Xx
@onamnewyork70084 жыл бұрын
One day I will be like you And my dream come true 🤞😭
@abaaba32573 жыл бұрын
Amen me too🙏🏻😍🙏🏻
@123spirit75 жыл бұрын
How did you handle with missed flight or flight cancellations ??
@asifazam45123 жыл бұрын
She talk about upgrading passengers from Economy class to Business. She kept that on the QT.
@Cliphonical3 жыл бұрын
No flight remarks on the boarding page in altea
@JuanMartinez-gj7ng5 жыл бұрын
Sweet!.. What a great video. I can't thank enough for making it.
@HamCamRoll-5 жыл бұрын
And what is the solution to a closed gate or missed flight . ?
@paulruiz4518Ай бұрын
Do you have to be a member of the CCCP to be a Flight Attendant?
@yuanz4653 Жыл бұрын
Perfect presention! I have learned much from it
@farhanabdulhamid42142 жыл бұрын
Wow Tnx bro good business ok thanks Dalta brother good
@bewsw7softfan3532 жыл бұрын
It’s my dream job 💖
@albertjohn8155 жыл бұрын
good it's okk u can be to polite n to much smile..
@jakobhermann64752 жыл бұрын
On the movie all is so beauti :) but reality is a bit different....
@youngnurse99943 жыл бұрын
She sounds and acts like a robot!!! Lol lol
@helanraja59193 жыл бұрын
Superb 🎉👍
@MatthewBluefox9 ай бұрын
Bus 22, take me home! :)
@naveedmalik25805 жыл бұрын
very good its helpful video thanks
@qonshik Жыл бұрын
What about hand bag? If I have one hand bag and I both some think in Duty Free I cant take this on the bort???
@ufuktoprak66282 жыл бұрын
It's very nice, thank you, I am working at pegasus company in istanbul sabiha gokcen airport
@viltaha47055 жыл бұрын
Excellent customer service delivery
@Redboy-bm8gr6 жыл бұрын
Lmao the rude passenger
@belle3055 Жыл бұрын
In real life they are worse
@tessammy5286 Жыл бұрын
The airport I wanna work at weren't like this... Just few questions and that's it. Not even a greeting
@belle3055 Жыл бұрын
Life’s not a fairytale Grow up
@ganeshganapathi32252 жыл бұрын
I truly enjoyed ur video
@thomaspawley88345 жыл бұрын
Why does she need to check visas on Riga to Tallin?
@slpson5432 жыл бұрын
Greetings from RASTER YOUTH SL P SON
@gagikmikayelyan28112 жыл бұрын
When you work at the airport check in and you know what programe is the company works lol Isn’t it Altea ?
@erikh10413 жыл бұрын
this is not the reality for most airports, ground handling staff is usually not this informative or nice to people or their colleagues😂
@belle3055 Жыл бұрын
We know life is not a fairytale
@parkerparker93782 жыл бұрын
Интересно а иногородним жилье предоставляете семейным которые хотят работать в вашей компании какие социальные гарантии для граждан?
@wivinaalcazar9764 жыл бұрын
I want to be a passenger seat agent someday
@dcg5093 жыл бұрын
I went to look for gate C4 but it explode
@wivinaalcazar9764 жыл бұрын
What course will you get if you want to become a passenger seat agent?
@ravichandranvidhursahan11973 жыл бұрын
You should study IATA Passenger Ground Service
@dungtringuyen84156 жыл бұрын
So beautiful
@danisaurr_3 жыл бұрын
is this the same with being a gate agent? i have task to do a role play of being a gate agent and i really don’t know what to do rn hahshah
@amitbhatia69344 жыл бұрын
I love this video☺️☺️☺️
@MaxcareSunrise Жыл бұрын
Super
@chefsaraot73165 жыл бұрын
How much given salary..plz tell.
@kalabrisella8675 Жыл бұрын
I can’t wait ❤
@jessicagiraffact2 жыл бұрын
Hello, I'd like to know what kind of English level is required to become Airline Customer Service Agent. Is the B2 (upper Intermidiate) English level accepted? Thanks in advance
@airbalticBT2 жыл бұрын
Hi! Please check our Careers webpage for all the currently available job offers as well as all the requirements: careers.airbaltic.com/
@bismaa316 Жыл бұрын
Which airport allow to work with a hijab?🥺
@albinabaybekova19933 жыл бұрын
👍👍👍
@dr.vineetkarambelkar62344 жыл бұрын
I wish and hope that Airlines in India should learn something from this video... Just be Polite....
@chatestrella57746 жыл бұрын
Niceee
@sabarismith59925 жыл бұрын
What is your monthly income
@thischanelisgone89817 жыл бұрын
Labs video uzreiz gribas lidot ar airbaltic bet bail unnekad nesmu lidojis
@janisbanis68827 жыл бұрын
Alen HD lidošana ir drošākais kas var buut
7 жыл бұрын
Tici man. Pirmā reize pienāks ja vien to ļoti gribēsi un soli pa solim tuvusies šim mērķim....arī pats.
@janisbanis68827 жыл бұрын
tak lidot ir forshi, man patiik un man sanak 4x nedela lidojumi, zel tik ka lufthansa
@samantazlaugotne46995 жыл бұрын
Pašai arī bija beil bet nesen biju spiesta lidod. Pēc pacelšanās vairs bail nebija un pat nejutu ka esmu lidmašīnā. Ceru ka arī tev būs tikpat drošu un forši lidojumi.
@samantazlaugotne46995 жыл бұрын
@@janisbanis6882 Es pagaidām tikai Lufthansa esmu lidojusi nav nemaz tik slikti. Ceru drīzumā ar AirBaltic izlidot
@jian2826 жыл бұрын
I wish that I knew her Instagram
@adrielsncesp6 жыл бұрын
delta is better
@minibloxa124 жыл бұрын
I want to become passager agent what are the requiedment
@romeosierra5736 Жыл бұрын
BS n One of this will happen in real life, if they say hi to u means u are luck