Alarm Tech- Premier 24- Basic how to guide

A short demonstration on using the Texecom Premier 24 (not elite)

[@MrRdt1970]

So useful for install a texecom first time thank you

[@PeowPeowPeowLasers]

This video taught me more in 15 minutes than the manual did in 2 hours.

[@pizzaandchipsmate]

Appreciate it, if you have any questions let me know

[@stephenmelnyczuk9075]

i have the code to set and unset the alarm. the message (welcome back russ) appears. waht do i need to do to change this

[@pizzaandchipsmate]

Change what; the name or the code?

[@stephenmelnyczuk9075]

hello, how do you change the welcome back message, ive moved into a new house and its got the previous ownw=ers name on it

[@pizzaandchipsmate]

Do you have the engineer code or master code?

[@keniff87]

Hi Sam, regarding the keypad mapping, if I only have 8 zones on my panel all being used, what do I set the zones to on the keypad? 09 and 10? And then somehow assign this to the panel? Would be great to see a video on this there’s not one anywhere! Thanks great videos!

[@pizzaandchipsmate]

Hello Keniff, I'm assuming you have a premier 24, but any variant would work. If the panel zones 1-8 are in use, you can assign the keypad zones as 9 and 10 respectively. When you go into your zone set up, set up 9 and 10 as usual/ needed

[@keniff87]

That’s great thank you so much

[@lehlohonolomoloi1982]

Hi can anyone please Help. I am unable to Split my Texecom 816 Panel into Two Partitions, please let me know how to Do it.

[@markhughes6042]

Hi Alarm Tech, Great video... Is there a way of renaming the name of the company that has fitted the alarm system, which appears on the LED panel in the Premier Elite system?, cheers

[@pizzaandchipsmate]

Hi Mark, yes you can. You'll need to enter engineer mode, press 3 for global options, press yes, press 5 for system text, press yes. Scroll down until you find 'Banner message'. Press yes to go in and edit. Press up arrow to go back, reset to delete a character and once done press yes. Then come out the menu by pressing menu a few times, followed by reset and you should have your new default message

[@markhughes6042]

Top Man, Thank you !!

[@markhughes6042]

Hi Alarm Tech, I had a 'System Alerts' bell tamper active the other day. So I have opened the bell box and looked inside, checked all wires were connected OK and gave it a clean out before closing it up again. The bell sounder rang for 20mins but I couldn't stop it. The bell tamper hasn't gone off since however I cannot clear this from the alarm LED screen. Can you please advise how to clear this message and if I have to go into the bell box again, what I need to type in to let it know i'm about to open it without the alarm going off. Many thanks in advance, Mark

[@pizzaandchipsmate]

Hi Mark, thanks for the question. That problem will occur if the panel doesn't get the negative from the SAB. What you can do is check the cable, but as it's not that important, you can make a link using a core from the 6-8 core cable and put that in 0v and T (bell terminals) this will 'trick' the panel into thinking you're getting the 0v back from the bell. As long as when you do a Bell test the bell works there is no need for concern. If you don't want to do the wiring... From engineers menu, press 3 global options, press yes, press 3 monitor hardware, press yes, press no, move across to Bell tamper and press no to turn it into a star. This will make the panel not look for the bell 0v at all. This should stop the alert from showing. If you still have the message let me know. Sam

[@markhughes6042]

Alarm Tech sam Thank you so much for the advice. I have managed to clear the fault !! Best regards Mark

[@pizzaandchipsmate]

@@markhughes6042 Well done Mark, glad you managed to resolve it. Can I ask what you did?

[@markhughes6042]

I went for the control panel override. This wasn't because I couldn't do the wiring, it was just that the bell box is at a crazy height up the gable end of my house, i'm confident no one will tamper with it. Thanks again !!.

[@pizzaandchipsmate]

@@markhughes6042 Good choice, the link you'd make between the 0v and tamper is at the panel end, but making it inactive is quicker and easier. You're welcome

[@stephenmelnyczuk9075]

hello, how do i add a new user on the keypad

[@pizzaandchipsmate]

Hi, I have made a guide for this: kzbin.info/www/bejne/aKWmaXqhqJxjr5o

[@stephenmelnyczuk9075]

Thanks but I need to change a user name When I press the keypad it comes up with the name of the previous owner How can I change the name to mine

[@mebarkirahim9437]

Hello ,i have solved the problem but in zone setup option when i armed the système the bell didn't work .thank for reply

[@pizzaandchipsmate]

Have a check on global options (3) and system config (1) and make sure Bell is an SAB (press down to go through) then make sure 26 Bell= 1st alarm is set

[@mebarkirahim9437]

@@pizzaandchipsmate yes i try it but it didn't work however when i programmed a zone as zone PA audible it work ,i wonder ask you why ?

[@pizzaandchipsmate]

@@mebarkirahim9437 What was it programmed as before? If the alarm is unset only Pa Audible would make noise. If set, the alarm can be entry/exit, guard, guard access. If activated if alarm is set and it's guard access it will go off after the entry timer (40 seconds) if it's guard it will go off as soon as activated. Check previous reply regarding System config

[@davefee9123]

Hi I have texecom AFG-0001 wired DT PIR's to connect to a 64-W panel, they look the same as in the video so I hoped I was sorted, I moved the jumpers JP3 and JP4 as shown however I read 4.7K across the alarm terminals but across the tamper I get open circuit or closed circuit not the 2.2K I expected, this was without any power on, don't know if it matters , tried the jumper on different pins and still no resistance reading. Any idea why ? or do I put the jumpers back and wire it as a global tamper and NC alarm ?

[@pizzaandchipsmate]

Are you measuring resistance at the panel or just out the device? I would have it powered up as if no power it will give off bad readings. The jumpers go vertical and from memory you need to miss one, then go second and third on each side

[@davefee9123]

@@pizzaandchipsmateThanks for the help, Test was just at the device, unpacked the sensors to find no info at all so trawled the internet for help, haven't started the install yet, battery not turned up yet, could plug the panel in on the table to provide power then I should get 2.2K on the tamper yes ? and the jumpers go second and third from the bottom, which gave me 4.7K on the alarm pair.

[@pizzaandchipsmate]

@@davefee9123 Yes, you'll always have 4.7k on alarm if the device is down powered. Silly question, but are you holding the back and front tamper spring down to test the tamper?

[@davefee9123]

@@pizzaandchipsmateJust the 1 spring bottom left of the PIR. Testing without the spring held down the meter shows overload when held down it shows zero. Will plug the panel in later to power up the PIR and see if it makes a difference. Do you think it might?

[@pizzaandchipsmate]

@@davefee9123 I've checked the instructions from a DT and it is definitely second and third from bottom for 2k2/ 4k7 resistance. Where are you measuring btw?

[@jonbarrie7002]

Hi i have a premier 48 with a faulty texecom pir do i need to access engineee mode to change it or can i just do it with a tamper alarm going off? If i need to access engineer mode mine asks for 'engineer working on ABCD' prior to being able to do anything else? After entering engineer code i get this message and im not sure which areas or what i supposed to key in next...how do i tell panel im working on all areas 'ABCD' please. Thank you in advance

[@pizzaandchipsmate]

Hi, How do you know the PIR itself is faulty? What's the steps you've taken to come to that conclusion? You *should* enter engineer mode before opening any devices as its likely it will need to be reset afterwards anyway. I haven't encountered that 'Engineer working on ABCD' before, only 'Engineer working on Site'. When you type in the engineer code what happens?

[@jonbarrie7002]

Thank you for the reply. Im assuming the pir is faulty as it will clear and the panel sets....then a short time ,after it goes into alarm. I reset and repeat and again does the same thing. While performing a walk test it shows as open one minute then closed the next. Hence my reason it has an intermittent fault. As for the engineer.....enter 4 digit engineer code then alarm code then it asks for areas? Is it because the panel can opperate with separate areas for alarming? I have seen the alarm engineer put in 'working on areas ABCD...' does seem rather strange as there doesn't seem to be any reference to thks in the installation manual only as you describe in your videos? Mine cannot be the only one?

[@pizzaandchipsmate]

@@jonbarrie7002Sounds reasonable, at least swapping out would leave you with only cable damage left. Is it wired EOL? Are you doing the walk test through engineer or user menu?

[@jonbarrie7002]

@@pizzaandchipsmate its just wired as a separate zone not end of line. And walk test ive done has just been from user menu not in engineer mode as i arrive at that ABCD area thing lol i dont think cable can be damaged but realise i should really do a continuity resistance check on cables to do it correct. I just thought i might be able to just open pir (enters tamper) change it and then reset? Obviously i cannot drop the 12v doing it this way but would it ma,e that much of a difference so long as i dont blow the internal fuse of the panel?

[@pizzaandchipsmate]

@@jonbarrie7002 Are you sure that's the correct engineer code? What happens if you just type it in twice? So is it currently wired double pole? (Pair of cores for each tamper and alarm)?

[@lloydc1092]

How do you factory reset the panel & get default codes?

[@pizzaandchipsmate]

To default everything, try downpowering and repower the panel with 'load defaults' pressed or shorted out (either button or pins) you might need to do a kick-start off the battery by connecting the battery and doing the 'kick start' pins/ button. If it doesn't default engineer code the NVM is locked and there isn't an easy way to get round it

[@lloydc1092]

@@pizzaandchipsmate cheers bud

[@ABDRadiatorTools]

Have a look at the new inprover system on youtube, actually confirms an intruder is at work inside, search inprover

[@عليالخضيري-ع7ك]

Can you do a video of wired texecom elite programming

[@pizzaandchipsmate]

I can do, what do you need help with?

[@عليالخضيري-ع7ك]

Thanks for reply All basic settings Zone program Bell trigger And other functions Best regard

[@pizzaandchipsmate]

@@عليالخضيري-ع7ك For setting up your alarm you'll need to enter the engineer menu, the first option with be 'Zone set up' press yes and you'll have zone 01 and entry/exit below that. If you've wired your front door into zone 1 leave it as that. Press the down arrow to go to zone 2, this will default be guard entry, which is generally the hallway, zone 3 is set as guard, this will be used for everything you want to alarm as soon as it is activated, guard entry is if the front door opens (entry) is well allow you to walk through to the keypad which should be in that area. Entry/ exit is what final sets the alarm. Going through the zones if you have any not in use, eg zone 5 has nothing wired in, so you on the guard press no, and then 0 which will say not used. Press yes to confirm. Once on a zone you can press the down arrow to go through the options and find zone name if needed. The alarm is asking you if what's displayed is correct, so you need to press no before you can change anything.

[@pizzaandchipsmate]

@@عليالخضيري-ع7ك For the bell, as long as you've wired the trigger into the right terminal it will activate on alarm

[@pizzaandchipsmate]

@@عليالخضيري-ع7ك Other big thing is user code, from the main menu (Zone set up is option 1). Press number 8, and it will say set up users. Press yes, and it will take you to the first available user. Press up to go back to 01 (master), press yes and it will ask user code, press no, then enter the new user code. Once entered press yes, press menu and then use the up arrow to get to the 00 engineer, change the engineer code to desired the same way as the master

[@promedia7696]

Hello Sam how do I go about changing the entry timer

[@pizzaandchipsmate]

Hello, enter your engineer code, and press '2'. You'll have 'Area Programming' Press 'Yes or tick' and then 'Timers' is your first option. Press 'yes/ tick' (will say exit delay) and then 'Yes/tick' once more and it will say 'Entry 1 Delay' Press 'No' type in desired time. Once done, press yes, then menu, menu, reset, yes

[@pizzaandchipsmate]

This is if your panel is an 'Elite' Press Menu and then 4 to view your panel type. If you don't have have an Elite panel, let me know

[@promedia7696]

@@pizzaandchipsmate thanks for that 👍👍

[@promedia7696]

@@pizzaandchipsmate no it's a premier elite 24 so it's fine

[@pizzaandchipsmate]

@@promedia7696 Excellent, you're welcome. Anything else, let me know

[@mebarkirahim9437]

hello mister, i wold ask you some questions ,i did zone test and it's work but when i arm the systeme and i open the door ,the bull doesn't work .

[@pizzaandchipsmate]

If it's the entry door you're opening, you have until the entry time to expires until the alarm goes off.

[@mebarkirahim9437]

@@pizzaandchipsmate the Bell doesn't work

[@mebarkirahim9437]

Hello again , i'am actually in need of some help . is there any chance i can contact you in private . thank you in advance

[@pizzaandchipsmate]

@@mebarkirahim9437 Have you done the bell test? Engineer Utilizes, yes, 1, yes, yes to turn SAB on

[@mebarkirahim9437]

@@pizzaandchipsmate i did the bell test using function engineers utilisations ,and it ,works but when i arm thé système ,it didn't work

[@stephenmelnyczuk9075]

the name,

[@pizzaandchipsmate]

Enter the code, press menu on bottom right, press yes, scroll through to see if you have set up users, if not you don't have access, is so, press yes on set up users scroll through until you find Russ, press yes on them until you find Name, press no, then type new code in

[@masteryt-robloxandmore7855]

i just subbed

[@pizzaandchipsmate]

Thanks man, any questions let me know

[@davidhawkins1404]

Good panel and helpful advice but looks like a poor quality install. Bird's nest wiring and too much bare conductor showing at terminations for starters. Have been in the industry with NACOSS/NSI certification and inspection for over 30 years. Just pointing out these issues, so that those just starting out are aware and can have some pride in their workmanship.

[@pizzaandchipsmate]

Thank you for your feedback David. You are correct in everything you've said, the panel is a shoddy install. I actually installed it a week into starting the job using pre-existing cables which are about 20 years old, daunting task for someone who hadn't used cutters before. Learning everything myself and improving greatly. You'll be happy to know that there hasn't been a single false alarm even with some bare connector hanging out the terminal (probably because I twisted the ends) and seemingly the birds next cables hasn't caused any problems 7 years after it was installed. Again, thank you for your feedback, hopefully your points help out those new to the industry

[@davidhawkins1404]

@@pizzaandchipsmate OK that does explain things. As you say, the issues mentioned do not have any bearing on the reliability of the system. My point was more that once you install a system it is most likely that other engineers will have to work on it some time. Twisting all pairs, labelling up cables, ensuring no bare conductors are all good practice and help others in future maintenance visits. I am now near retirement and wish yourself and those that are just starting out all the best.

[@pizzaandchipsmate]

@@davidhawkins1404 I completely agree, it is something I have implemented since doing this panel as I was inept at installing. Thanks for your pointers, and I hope new and improving engineers take note