Alpha gear delta pro smart watch unboxing.

[@erwincaday2017]

I received my Raptor Pro on June 1st, 2024. On June 25 and 27 I wore my watch at our swimming pool. Since the watch face has developed a green hue. I emailed support only to be told that, “water damage was not covered in the 30 day warranty” furthermore I didn’t purchase a warranty package, it would cost $45-$55 dollars for a replacement. I thought these watches were waterproof? My pool isn’t but 6 feee deep🤷‍♂️. The watch still works; I still love it. I just wish Alpha Gear honored their “waterproof” statement and send me a replacement for free.

[@vadern6261]

Sorry to hear that , I hope you get it settled with them . I love my watches from them

[@Dann_1933]

I had the same experience and now they won’t allow me to return for a refund. Hi Daniel, We are sorry to read this, To be eligible for a refund, your item must be in the same (new) condition that you received it and in its original packaging and under the first 3 days of guarantee, unfortunately you have passed this period. We'll continue providing you the replacement unit as accorded. Thank you for your understanding.

[@scottburdick7187]

Can you read incoming text messages? Just not create or reply correct?

[@vadern6261]

@@scottburdick7187 yes you can read incoming text. I don’t believe that you can reply.

[@jonyamada2036]

Would u know why yours is a bronze bezel and now its silver. Did they change it?

[@vadern6261]

Yes the changed the look of it and it’s a vast improvement on the first delta pro

[@jonyamada2036]

What's the difference besides the bezel color. I like the bronze better though

[@vadern6261]

@@jonyamada2036 I think the watch is the same other than they improved the looks

[@JohnHildenbrand]

Audio is very intermittent

[@Dann_1933]

Hi Daniel, We are sorry to read this, To be eligible for a refund, your item must be in the same (new) condition that you received it and in its original packaging and under the first 3 days of guarantee, unfortunately you have passed this period. We'll continue providing you the replacement unit as accorded. Thank you for your understanding. Above is the final email I got from customer service. I used the watch for 2 weeks and the screen failed. Please do not waist your money on these watches.

[@END6987]

$45 junk watches(on any of the Chinese site). I feel bad for all the suckers that are scammed by this company. save up a little bit move money and get a garmin.

[@caminandoporelmundo8697]

I bought this product and was a bust, it play comercial on my TV even doe the future is off, I return it a month ago and have not recibe my money back nor hear from them