Amazon ADMITS AI Grocery Store Was Totally Fake

[@Username18981]

AI = Anonymous Indians

[@Nik-rx9rj]

Holy shit LMFAOOOOO

[@Nik-rx9rj]

Lmfaooooo

[@777eds]

🤣 spot on!

[@Sir-Gerlad]

😂😂😂

[@haitainpiratesos87]

😂😂😂😂

[@Semelem]

Pay no attention to the man behind the curtain 😅

[@xyzct]

Don't worry, nobody does.

[@anthonytwohill9726]

You mean the thousands of Indians behind the curtain.

[@PauloAdriano-zo2ng]

Meat Curtains? 🤔

[@Ieo9017]

I love that we’re putting all our eggs in three AI basket and it turns out AI was just a call center India and a glorified text to speech bot.

[@modicool]

Well, I've downloaded some of these LLMs and they are real. But I see what you mean. I assumed, and still do, the Indian workers were to assist in AI training.

[@natas12rm]

Yo I swear Zoie or whatever her name was, was taken over by people as well. It was a Microsoft chat bot from 2016. Just weird conversations. One moment it was like I was talking to a person and then like I was talking to a dumb bot.

[@janetpelletier1238]

Not all our eggs but all our money! Do you see how much governments are handing out to companies? Billions. It's the biggest scam going on. Literally, these companies say these monies are for AI "stuff". There is no accountability at all. I swear it's a cabal.

[@bigbarry8343]

@@aggieraz dream on ..

[@eugenes9751]

"fake it till you make it"

[@parkependleton6453]

As a publically held company, was Amazon committing a crime by misleading the public and its investors in this manner?

[@jeremypcleung]

even if they were, whatever measly fines they get will just be the cost of doing business

[@Circuit-343]

No that's not really fraud. It kind of just points to how inflated and inefficient big tech companies have become

[@ev17dan]

You can steal from the poor, now stealing from the rich, that gets you in trouble

[@mb9662]

This is basically exactly literally the same as Theranos and Elizabeth Holmes…. Amazon fakes the data and should be in prison

[@Circuit-343]

@@ev17dan ironically this falls more into the stealing from the rich category. More clearly though, it's the rich throwing money at nothing to keep it moving around and inflate their stock

[@ar2042]

That snl sketch about people not trusting this system really aged well it seems

[@iamjustinllamas]

How do I find this sketch

[@Fourtune1]

@@iamjustinllamassearch “SNL Amazon fresh”

[@daveblackman816]

I don’t even know who this appeals to. The entire thing sounds dystopian

[@Elysiumlost]

It was awesome. I could just walk in, grab my stuff, and walk out. Like I would go to the store with my backpack on and just put things from the shelf into my backpack and then walk out without scanning, bagging, or talking to anyone.

[@sp123]

AI is people's new God. They are desperate for robots to take over.

[@markraby1665]

Um. Anyone who has ever been to a grocery store....?

[@daveblackman816]

@@Elysiumlost I guess I don’t get the appeal lol I always self-checkout anyway

[@mb9662]

@@Elysiumlostyou can do that in most Walmarts in democrat run cities

[@JoeJoe-lq6bd]

This isn't a new thing. I remember about 10 years back, an Israeli company put out a camera that used "AI" to provide a printout describing the object you took a picture of. Turns out, it was just sending the picture to a person in India who would write the description. As someone who has worked for multiple big tech companies, I can tell you that a high percentage of "AI" is just people in India.

[@piccalillipit9211]

*HERE IS BULGARIA WE HAVE BUSY HIGH STREETS* you know why...? NO AMAZON They regard local shops as an important social good here and they legislate to keep them

[@Kira-pc4mq]

What if gpt was just a bunch of indians typing REALLY quickly?

[@TWP13]

Go to NYC, Chicago, or LA/San Fran. People are already "just walking out" without Amazon lmaoo

[@Harry_Tick]

So is Alexa really some Indian call center always listening for the wake word "Alexa"?

[@leslieroeder8949]

Yes, it is. I know someone who works for them.

[@JoeJoe-lq6bd]

Some of it is, some isn't. Their data model behind the scenes is really poor. I spoke with some people who worked on Alexa and their SMEs just didn't know basics about data structures.

[@BECKERWULF]

Don’t give Alexa your ASL

[@dmelson7502]

So when I keep asking Alexa to blow me, I'm really talking to some low-level functionary in the Philippines or India? I am so sorry.

[@lindasmith320]

I had no idea

[@crunchfishgames8245]

AI is actually not as advanced as they said. Its a scam to boost stock price.

[@jonathan7249]

Nah.. You're way behind the curve.. 😂😂

[@pizzaman11]

It’s like nuclear energy, where if it’s done right it has huge potential, but if you leave it up to private companies who are just in it for shareholder hype it will never work. It requires a lot of investment and time to get right which isn’t compatible with the modern shareholder economy

[@zd4w9]

Yup. I gave GPT4 a programming task pretty much any intermediate Python learner could solve and it couldn't do it. I even told it exactly what to do and what to import and it said it made typos. Huh? In Star Trek, did you see Data ever make a typo? Lol.

[@MomoTheFalseProphet]

​@@zd4w9 chatgpt can't write code it just steals other people's code and most of the time it writes crap that doesn't work

[@randomstranger9494]

The AI turned out to be RI - Remote Indians 🤭

[@anthonytwohill9726]

That comment is better than your likes imply.

[@CptApplestrudl]

I'm trying to imagine what the pitch meeting was like. "Okay, we will outsource the checkout to callcenters in India, but we will call it Ai" Did noone think to step in? Ever?

[@MagdalenaMantler]

I guess it was more like "for the start we will have Indian people look over the purchases via cameras so we can train our AI / control if AI is working correctly." But no one ever mentioned that there was not AI involved from the first place anyway. and they just left it like that. XD I can imagine it that way...

[@angelmartinez9744]

Big tech outsourcing to not as developed countries for cheap labor 🤦

[@turbdonkey]

Between self-checkout lines and paying for bags our grocery stores are basically outsourcing their labor too. On us. And we pay them for it!

[@asdfasdf4924]

I work in tech. Some of these Natural Language Processing NLPs can be good for some tasks, they can look up information and give you results you want faster than doing a google search in a lot of cases, they can do math and other things, maybe. But there's a lot of things they just aren't good at and are really just being overhyped. One more thing while I'm on a rant: Taking this idea further, I read story after news story about how AI is going to take all these jobs. I would urge news outlets to be a little skeptical of this-- I'm also reading stories about "AI washing" which means that companies are claiming that they are using AI and it's causing layoffs when really the truth is we're in a recession and the company wants to look good when it announces layoffs. "AI washing" can refer to pretty much any way a company is lying about AI

[@taragnor]

Yeah. AI for the most part is very overhyped right now. You know it's a problem when everything is "just around the corner", but what we have today just isn't all that useful. I've heard full self driving cars, AGI, AI coders, general purpose robotic workers, etc. are all just around the corner. Thus far, the language models like ChatGPT have proven to be an interesting toy, but not particularly useful once problems get difficult, and not really capable of reasoning. Self driving cars still seem rather far away, and about the only place I've really seen much impressive is in AI art, where it seems that AI art does have the ease of use and potential to actually replace artist jobs. But as far as the rest, it seems to be a bunch of hype to raise stock prices.

[@trailerhaul8200]

Even a capable human cognitive cannot fully deal with a variety of inputs from another human. AI can’t

[@zd4w9]

It's great for saving me from doing a bunch of typing, rearranging information, and spotting patterns.

[@SpiraSpiraSpira]

I’m sure those 1,000 Indians were intended to “train the AI” but that never worked so they ended up being the AI themselves, lmao

[@frevazz3364]

“Hey so when is the AI going to take over?” “You’ve been promoted to AI” 😂

[@yep-that-happened]

We already have just walk out payment, it's called California.

[@thedebatemechannel4746]

I used to shop at one of these that closed down and I have to say it was the most bizarre experience ever. It was like a shoplifting simulator. It's the most bizarre thing to just go in a store and basically pick things up and then walk out the door. The only interaction beyond grabbing things from the shelf that you do is you present your phone as you enter but after that you have no interaction whatsoever with anybody or any machine. Even after doing it a few times it still felt strange to just walk out like that. As you know even self check-in you have to go through all the motions it's just with a computer screen instead of a person. Here there's no motion except walking

[@marlonbryanmunoznunez3179]

And it doesn't work as expected! So satisfactory that our intuition about how things work actually matches reality regardless of what the masters of the universe say!

[@jonathan7249]

So i bet you VOTED repeatedly for masters to dictate how you live and die because you can't think for yourself.. 😂😂

[@Odin31b]

This is why speeding cameras dont work either.. same concept.

[@piccalillipit9211]

Speed cam,eras work brilliantly at what they are designed to do - generate revenue for the local police department

[@ParadoxalDream]

Speaking like someone not living near speeding cameras.

[@williamwoody7607]

This was obvious years ago. Amazon leased, built, refused to open, and now probably won’t pay for or open alot of locations, including in Philadelphia. It now makes sense that the location next to my gym is still empty with no signage for at least two years. One of the richest companies in the world will stiff everyone. Except the government they pay for.

[@frevazz3364]

Same situation down the street from my home. Amazon built out this large building and they pulled the plug right before it was completely finished and now it sits completely empty with no indication it will be used anytime soon, probably years. What a waste.

[@ParadoxalDream]

I always suspected there was something fishy going on with that "tech" ever since Linus Sebastien did a video about it over 6 years ago. It felt way too advanced for what the state of our current tech is, let alone for what it was then.

[@spenserbower1178]

I live in Chicago and they built a brand new building and were supposedly going to be putting the Amazon grocery store there. It’s been empty for months and months. Wonder what will happen.

[@frevazz3364]

Same situation here. They were about finished building it when they pulled the plug. It’s been empty and I assume will stay empty for years because it’s probably stuck in lawsuits. A complete waste.

[@ducheswannabe]

Great... They found a way to outsource cashiers to India 😄

[@Dangic23]

Some stores in Japan do have this technology. But you dump your goods in a container and it reads all the RFIDs. You pay and you leave.

[@mr.bidnessman2469]

Wild how it’s legal to hire below market wages through a digital workforce.

[@bigbarry8343]

It should be illegal. It exploits western economies through the cost of living arbitrge (considering that a home in hyderabad costs just $10K, i.e. 100 times less than California and NY).

[@youssefhamidi8152]

This whole world we are living in is one big scam 😂. Nobody is honest.

[@compugasm]

Reminds me of that Seinfeld episode when Kramer was the voice of Moviephone.

[@jctr4559]

I don’t want EVERYTHING technologically convenient.

[@jonathan7249]

Really.. But you still VOTE for your masters.. 😂😂

[@jctr4559]

@@jonathan7249 You don’t know what your talking about my friend. You don’t even know me. And what made you come to your conclusion on that.

[@zd4w9]

jonathan7249 is on the internet, so he clearly knows everything! Jokes aside, I agree. Having things less convenient can be better for you. Take in things slowly sometimes.

[@jonathan7249]

@@jctr4559 don't lie to yourself now.. 😄😄

[@leslieroeder8949]

Yes, of course. Also, Alexa...powered by a 1000 tech workers..Alexa isn't turning on your lights..someone in India is doing that.

[@jerryboics9550]

Did you ever wonder why the guy that dropped off Alexa didn't leave?

[@AgentDialUp]

This all feels like we're slowly reinventing the automat, a concept that has been around since the 1890s.

[@ReadMichaelParenti]

RFIDs: *exist RFIDs: "AM I A JOKE TO YOU!?!"

[@loneranterism]

Saagar knows there's Indians behind most scams😂

[@ironwolph]

I feel the same way about my GF's , I can find a cheaper one over seas. 😂😂😂

[@idi0tSammich]

Every other day I'm repeatedly reminded that new, innovative business in general is just a scam, the real question is 'who are the ones getting ripped off?'

[@jonathan7249]

So you haven't learn how capitalism works?? 😂😂

[@capybaraponque611]

@@jonathan7249 right, communism is so much better, it's so much better when the only ones able to make money are politicians and everyone else has to stand in long lines for a loaf of bread.

[@sadfasde3108]

This is not true. They said only a very small minority was reviewed by humans.

[@mayjohn1072]

Yeah i heard the same thing. the 1000 indians were for data correction, not for watching you on camera

[@michelew2191]

Guess we'll never know for sure how they're defining 'small minority'.

[@glassbell8677]

1 AI = 1k Indians

[@JPota08]

Robot chefs here we come!!!

[@leevy6753]

Robot chefs operated by young 20-something people from India. 😂

[@anthonytwohill9726]

Maybe we'd be able to get decent Indian food outside of the 5 largest cities then.

[@jmorris023]

Olive oil ain't cheap, that's a hell of a deal.

[@mqcapps]

Self checkout is used to eliminate those expensive and overpriced checkout cashiers...of course as the customers are walking away with the merchandise and now the cost of tech makes companies wonder if the cashiers were actually cheaper

[@jayff0000]

I think the tech does basically work, but the problem is you need such high confidence like 99.999% accurancy or something. Consumers might let some mistakes slide and still use the stores, but if you got charged /double charged erroneously once out of every 100 items you touched or something like that, it would become noticeable almkst every trip to the store. Or if the store didnt charge you for x% of items you took because the AI wasnt sure, they could end up taking a loss. Its kind if like self driving cars, the real world and human behavior is so unpredictable, its a huge problem space for AI to get good at.

[@josephmassaro]

I remember watching one of their videos with no context. I thought I was watching 20 minutes of shoplifting footage.

[@foofightersrockalot]

I seriously thought this was an Onion article.

[@domainscience7717]

Ten years ago the drive through at a major burger company was taking orders from Texas while the restaurant was in Los Angeles.

[@mztweety1374]

It doesn’t appear to be working in America either. The Rochester Michigan store is closed. The Sterling Heights store never opened. And they claim the Clinton Township store is waiting on the Saint Clair Shores store to open. I give up…and my Indian doctor yells at me enough. I don’t need my shopping cart doing it too.

[@jaelancaster5506]

Exactly why we need people like Nicole Shanahan in high places

[@phild8022]

If businesses start having remote store workers- I’m going to destroy the camera and TV.

[@PJSO]

I can just picture the indian workers playing connect the dots with products/brands to prices they've never seen before 😂

[@retrobob3802]

"being used to make life shittier" describes a lot now.

[@dianabailey9757]

Check your grocery receipt. Every time I used a clerk in the past year, there was an error or errors upwards of 10 bucks. The average error is 10% of the total. Pricing, double scanning a single item inputting the wrong identifying code ...the list is as long as the errors. On 150 worth of groceries, it's substantial. And why does the error ALWAYS amount to more? Statistically, that should be impossible... At self checkout they can fix any error I made without standing at customer service. Why would I EVER believe AI could accurately handle this.

[@ThinkTwice2222]

I had a mocha made by a robot in Seattle... Was delicious

[@jonwasowski]

Most customer service call centers are in India, Philippines or some country like this. I've called AT&T, Microsoft, Comcast and others. They all have their customer service outsourced to one of those countries.

[@michaelreyes7125]

India viewers are laughing at how much shoppers pay for groceries.

[@conradgonzales1185]

Artificial Innovation

[@lindasmith320]

AI is just plagiarism

[@qazmko22]

CALLED IT!!!! I knew that tech wasn't full proof... I didn't think it was this bad

[@rajington]

They're just changing how they're training (cameras + smart carts + human cashiers), and potentially holding off on automation because of optics, I'd hardly call Go stores a failure.

[@vulpo]

This story made me laugh more than anything I've seen on KZbin in quite a while. Thanks for the comic relief.

[@compugasm]

Just the other day I was wondering why this concept wasn't everywhere by now. If it did what it purported to, it was supposed to revolutionize shopping.

[@dwreck2842]

Amazon partnered with quik trip which is a gas station chain and they built a store in downtown Tulsa which has this. It’s funny to think that it’s just a bunch of Indians watching me the whole time

[@hangarsacto]

Self checkout means I steal about $10 to $15 worth of goods, every time.

[@moejoe1863]

Krystal gets creamy whenever a private company fails, especially a large company like Amazon, because the government is so much better. I implore anyone to visit the DMV of any state or the SSI. You will call the SSI just to get a phone appointment and wait 4 hours just to do that. They call you back 2 weeks later only to do over the phone what you could have done on the Internet, essentially talking to a person filling out a form you could have done yourself 2 weeks ago.

[@jonathan7249]

But how many times did you VOTE?? 😂😂

[@marouchaaa]

Just a note: workers overseas might be cheaper to pay in US dollars but work standards and unions are much better developed there than the US in most cases. Offshoring services helps elevate people overseas to middle-class status in my experience.

[@gundampigeon]

I have a 3 year old that has better ideas than Amazon here.

[@kanders7391]

In grocery they have to have someone setting the prices and stocking the shelves. Produce prices fluctuate more than anything. If the prices were set properly in the machine each week all the food has to have on them is a name ID number. Although once people learn how things are chipped, they can be switched out for cheaper item microchips or blocked from scanning with metal. So a security person would have to be at the door. Looking at the automatic receipts to see if you actually got 12 packs of gum or there are 12 steaks in the cart being charged as gum. Or you have a tin foil covered mound with an apple on top & the receipt says you’re just buying an apple.

[@spicymemes7458]

This is in tandem with Walmart and Kroger halting production of new self-serve checkouts in favor of human workers because it was easier for people to steal and/or mistakenly enter the wrong products. It's really funny watching the captains of industry faceplant this hard. They all wanna be Tony Stark, but end up being just Daniel Clamp from Gremlins 2.

[@anthonytwohill9726]

They're just not very intelligent people. They're not capable of seeing the potential implications of their decisions and they're certainly not capable of self introspection. All they know how to do is add two and two.

[@MeredithBell-v3f]

As a non American I never have used Amazon never will

[@jenniferwilliams9612]

Yeah! What new dystopian nightmare will you dream up next international capitalism?!

[@Che1seabluesdrogba11]

There's been stores like this in Japan, but i wonder if those are more unmanned than the amazon ones

[@markfitzpatrick7186]

I have a theory that whenever you ask ChatGPT to tell you a joke, it’s routed to a boiler room full of dads.

[@vipahman]

Cost of AI tech + support + RF tech + support > Cost of cashier

[@gabiausten8774]

I went through one of these stores at the Las Vegas Airport…it was so creepy and uncomfortable, I HATED IT! Also, good luck if your kids want some candy after school…lil jimmy better have a credit card.

[@Cbart23]

Thank you. Come again 👋

[@cheesebuger13]

I have an amazon fresh near me. So many people were charged for things they put back.

[@timchuk4916]

California doesn't want fast food places, it's the only logical explanation.

[@BennyHarassi]

thanks jeff but we'd rather steal from the self checkout lane..

[@bkf778]

how do they handle returns? do they have to bring the expired milk to a kohl's?

[@jpm8288]

This sort of tactic is not new. Uber did the same thing to test demand before it launched.

[@colorbugoriginals4457]

why don't they just make giant, walk-in vending machines at this point

[@ricecrash5225]

😂😂 This is hilarious, I am Australian and I visited one of these stores in San francisco and said to a friend I am going to try and trick the A.I to see if it works. So I picked up products put them back, moved items, put them in my basket, took them out, swapped them over etc etc and then walked out. Amazingly they got it correct.😂

[@frevazz3364]

The people in a room half the world away got it right 😂😂😂

[@kajg4236]

I live above an Amazon fresh for 3 years and can tell you that nobody ever used those carts

[@Alopen-xb1rb]

It’s not just call centers that are being offshored. It’s other remote white collar jobs as well. AI was always overblown but offshoring has been the bain of the American economy for decades.

[@GJBarreda]

I don’t believe any great wealth has been made honestly, ethically and morally.

[@jaym9846]

1 liter of olive oil for $2? Run (away)!

[@booskie4316]

I mean, they could have digital carts that scan the product as it goes in. Seems a hell of a lot simpler than this.

[@MakeTheWay00]

Don’t give them any ideas. I just went to Walmart for the first time in like six months and I couldn’t believe how many self checkout lines there were. Like 20 self checkout lines, and 3 cashiers.

[@capybaraponque611]

@@MakeTheWay00 much better, to me it's more comfortable and faster.

[@Dacoldest7]

Living in a tricon property now. Called about a monthly pet fee during my last lease renewal. They said thats non-negotiable. They charge $45/mn per pet. In addition to a pet deposit we paid when we moved in. No real person to talk to. Have already paid over $1000 in monthly pet fees. My small 10 lb dog would have to destroy something major for that smh

[@javed00]

Definitely artificially unintelligent then.

[@spencerdunn6933]

Amazon really did it. They put a fella inside a vending machine. Couldn't get to the moon but this is the next best thing.

[@SaccoMabowles]

In a real democracy what Amazon did is highly illegal, because it's hard "Market Shaping" for hypermonopolization. The way it works is, the government lets entities patent inventions with only an explanation of benefit or what it solves as a requirement, and nothing about how. Patenting something allows a company to decide if others can't make it, which naturally holds innovation and competitiveness back if they don't make what they patent either. It's part of how Apple stays "competitive", filing 1000s of patents for things they never intend to develop, or want others to. They also have many many lawsuits for being so extreme with that(market shaping).

[@sensorycircuits1338]

Shoppers willing to wear an anti-shoplifting shock collar get a 25% discount.

[@SleightWryder]

2:32 No Saagar ( I hope I got it right), it's the same kind of dystopian - just another flavour. Why are scammers being supported?

[@awilliams765]

Hmmm ... maybe it wasn't A.I. grocery shopping, but instead human surveillance techniques.

[@connorsharpless3997]

This is like that Russian robot that was actually just a guy in a suit

[@DMacPhilly]

What they are killing is Amazon GO, the model that worked without the cart, where you just walked in, grabbed something off the shelf and left. The cart, where you scan stuff into the cart and it shows you what you scanned on the screen and then the cart checks you out on your way out, that still works, and thats what they are moving everything to. All the reporting on this is weak and sensationalized and BP didn't do any better.

[@h31sman]

Someone took the idea of putting 1000 monkeys in a room writing a screenplay a little too on the nose with AI it sounds like.

[@grb1969]

AI appears to be a Potemkin Village looking for investors.

[@stephenpetersen354]

Amazon legitimately has a service called "mechanical Turk". They just took the idea into their own stuff.

[@jarvisjackson4833]

The power of outsourcing.

[@douglastaylor43]

Don't spend your money at places that don't hire Americans.