Amazon Connect - Part 2: Speech recognition with LEX

Now that we have a tone based callflow, can add LEX to detect users intent

[@halbersc]

Great example thanks

[@davqui]

Hi Alonso, these videos have been really helpful to me. How can I contact you for technical advice to our company?

[@alonsosuarez9749]

Hey @davqui, feel free to reach me in LinkedIn www.linkedin.com/in/alonsosuarez/

[@molistcordina]

Hello Alonso, I followed the exact instructions, but the call gets directed to ERROR at the get customer input stage... do you know if Amazon has changed anything as I followed your video exactly to the letter? Very frustrating experience.

[@alonsosuarez9749]

Interesting, you may be right it may have changed, have you tried to enable logs? docs.aws.amazon.com/connect/latest/adminguide/about-contact-flow-logs.html