Got the hinge rail for free under lifetime warranty from Andersen. One phone call, and it arrived a week later. Installing it tomorrow. Thanks for the "how to".
@beachtroll83447 ай бұрын
👍 Thanks for watching!
@jimlanders2633 Жыл бұрын
If you call Andersen who makes door, you will likely be told door has lifetime warranty and replacement part is free. So very happy with instructions here and Andersen warranty!
@alisonmirman1722 жыл бұрын
Nice instruction video. Just a note for anyone doing this with an original Anderson door--I believe this part is covered in their lifetime warranty. I had the exact same failure and they sent me the part for free.
@beachtroll83442 жыл бұрын
Thanks…and yes, if you provide the serial # from the tag on the door, Andersen will send a replacement.
@bertbabb18035 ай бұрын
Yes, thanks Andersen is covering my repair under warranty too.
@stephengranger901917 күн бұрын
I'm going to replace mine and thanks for the awesome video. Looks like an easy fix. Thanks for an amazing video❣️❣️❣️ 😊
@beachtroll834417 күн бұрын
@@stephengranger9019 thanks, and thanks for watching!
@timothyjones15773 жыл бұрын
I just viewed your video after discovering that the hinges had failed on our 3000 series door. I had our door installed almost ten years ago, but from the door misalignment issues beginning at least a year ago. My question to Andersen is," What have they done to improve this design if it a common failure?". I will be calling them tomorrow to order the z-bar kit. There is no reason for these hinges to fail like this. Thank you for your video. well done
@beachtroll83443 жыл бұрын
You’re right...Andersen hasn’t done anything to correct the recurring problem...Good luck, and thanks!
@davidseiffert1312 жыл бұрын
FYI - if you registered your purchase with Anderson, this hinge has a lifetime warranty, including free shipping ($75.00 part).
@NerdyMeathead2 жыл бұрын
@@davidseiffert131 my door was not registered with them and I got the part for free. I'm going to make a video today
@semmett224 ай бұрын
“Anderson Window & Door” Does come with a lifetime warranty on parts, I had the same problem issue with The Hinges on My 10-year-old door, Anderson Storm Door, that’s how I found out. That info is probably too late for you, but anyone watching this now might find it helpful. After giving them the information on the sticker inside the door frame & sent a New Complete Hinge/Z-Bar Setup for my Make-Model All w/ NO CHARGE or Shipping! Thanks for the Install Help, Those instructions were Not Included, lol … Hope the warranty Information helps someone…🤷🏼♂️
@muccior5 ай бұрын
Great video thank you. One note to your subscribers. The Mrs. called the manufacturer regarding the Z-bar to purchase. They told her the z bar on Anderson's doors comes with a lifetime warranty. They sent us the Z-bar free of charge.
@beachtroll83445 ай бұрын
Thanks for watching!
@MaryHoopes5 жыл бұрын
Our house was built in 1979 and parts are different. No Z Bar but the video gave us the confidence to do each hinge separately. Quite a workout! Thanks for posting this.
@beachtroll83445 жыл бұрын
You're welcome. Sometimes we all need a "blueprint" to get us over the confidence hump.... Glad you got it fixed. Thanks for watching!
@spiritwalker4164 жыл бұрын
Well done sir!! Almost 2 years later and still useful. Thanks!
@beachtroll83444 жыл бұрын
You’re welcome and thanks for the nice comment....I’m glad my video helped!
@spiritwalker4164 жыл бұрын
@@beachtroll8344 so when I removed the existing z-bar I found that the rod holding the hinges in place had only slid down causing the upper hinge to come loose from the z-bar. I was able to repair by putting the hinge back and pushing the rod back through the hinge. Success! With new screws and a little spit and polish, the door opens and shuts easily. Thanks again!
@twinkletoes30514 жыл бұрын
I got my Z bar replaced for free under the warranty. Shipped to my house for free in two days. Thank you for the detailed video.
@beachtroll83444 жыл бұрын
I’m glad they honored your warranty!...Thanks for watching!
@stellaphillips86784 жыл бұрын
Thank God for people like u. Thank u so much. I’m a 61 year old woman and was able to do this repair on my own, after purchasing the parts.
@beachtroll83444 жыл бұрын
Good for you!! I’m glad you were able to repair it....Thanks!!
@GodDidntSendHisSonToCondemn.. Жыл бұрын
Give yourself a round of applause for Attempting and completing this task ! I’m 45 yo male and I am having a hard time doing it ! !!
@rmescall5 жыл бұрын
Dude. This video saved me from having to buy a new door! Thanks so much!
@beachtroll83445 жыл бұрын
Glad my video helped you!...Thanks for watching
@michaelhelduser67624 жыл бұрын
Thank you. Ordered the zbar and had it finished in a couple hours. Next time I’ll call for the free parts first. Have a front door that will need the same repair soon. Thx again. Quite helpful. I put the z bar on the door first, with the door closed mounted the outside screws, then the inside screws. Had to file the zbar a little to get better alignment with preexisting holes.
@beachtroll83444 жыл бұрын
You’re welcome!
@frankbailey721611 ай бұрын
You know this video is old because the new price is about 89 bucks. But it was very helpful, especially since it enabled me to find the serial number. Thanks!
@beachtroll834411 ай бұрын
Glad it helped!
@gevalinasoundhealing36476 ай бұрын
Thank you for the tip! We’ve been talking about replacing the whole door. Even 5 years later this is helping us out!
@beachtroll83446 ай бұрын
Im glad my video helped!
@Ughthisagain2 жыл бұрын
Just ordered my part your video saved me 300$ thank you! Gonna call them tomorrow and see if I can get it covered under warranty too
@beachtroll83442 жыл бұрын
Awesome, thanks for watching!
@donjohnsmusic31163 жыл бұрын
I'm getting mine free directly from Anderson. That was after getting a new door closer that did nothing to help my door close properly. They are telling me door has a 5 year warranty. Thanks for the video. I hope this will fix my door. It went from working beautifully to not closing to slamming. Now it's closing, but not all the way.
@beachtroll83443 жыл бұрын
Good luck!!
@gtlfb2 жыл бұрын
We have this same door, installed 2008. The latch broke last year and Andersen sent me a replacement free thanks to their warranty. Starting to have hinge problems now, so will probably be ordering that Z bar soon.
@beachtroll83442 жыл бұрын
Good luck!
@gtlfb2 жыл бұрын
@@beachtroll8344 Just got off the phone with Andersen. New bar on its way, again no charge thanks to warranty. Can’t beat that.
@beachtroll83442 жыл бұрын
Awesome!
@JM-ov3ex6 ай бұрын
Thank you for viewers' comments about lifetime warranty. I just called Anderson Customer Service, I was told that the part is covered under lifetime warrany, and they are shipping it for free. So happy about that! No need to replace the door. And with this video, we will be able to replace the hinges ourselves. Thank you for this video and the viewers 🤩.
@beachtroll83446 ай бұрын
Glad my video helped and thank you for commenting!
@dave83195 жыл бұрын
Thanks for giving me the confidence to take the hinge panel off. My problem was that the frame has became crooked, about 1/4 in narrower at the top than the bottom, making the door stick closed at the top. I just cut and took out some of the shim board the builder put in. But I never really got that bloody trim strip back in properly.
@beachtroll83445 жыл бұрын
Dave Wharwood ..... confidence comes from within. You had the confidence to do it. Sometimes we all need a "guide" or "template" to follow along. Glad my video helped, and I hope you got your door working.
@ninagammar66299 ай бұрын
Thank you for your video. I just received, the park is life time warranty.
@beachtroll83449 ай бұрын
You’re welcome, glad my video helped!
@that5chick626Ай бұрын
This video was a MAJOR help. THANK YOU!
@beachtroll8344Ай бұрын
@@that5chick626 You’re welcome. Glad my video helped! Thanks for watching!
@marytrapp10132 жыл бұрын
Thank you for sharing your storm door repair of the zbar hinges. I purchased an Andersen storm door from Habitat for Humanity ReStore. Everything worked properly when I looked at it but when I got home and started getting it ready to paint it I discovered one hinge was broken. I did not want to purchase a whole other zbar and searched how to repair and replace the broken hinge. I ended up using the hinge pin from another Andersen zbar and clamping down on the old hinge zbar to close the gap. I saw one video where the bushing of the hinge pin was manipulated to get the pin out but I couldn't do that. It didn't work for me. I realized how the hinge pin was put in and figured out I could pop it out by pushing in on one end to release the spring from the pin in the zbar. (Similar to a watch wristband pin) Easier to fix than to search how to fix it on the web.
@beachtroll83442 жыл бұрын
You’re welcome....Great ingenuity on fixing your hinge!!...I found out after I replaced mine, Andersen warranties the Z-bar for life...There should be a sticker on the door frame with the Serial # for the door....If you contact Andersen they will send you a new one free of charge...At least you’ll have it on hand if it fails again....Thanks for watching!
@toddrock67104 жыл бұрын
I had the same issue after a number of emails and phone calls they finally replaced the z rail at no cost as its covered under warranty. Not sure the aggravation was worth saving the cost of purchasing it directly but hopefully if your having the issue you can get it replaced for free. Good luck
@beachtroll83444 жыл бұрын
Good tip...Thanks!
@BrianLeposki4 жыл бұрын
Thanks for posting. Very helpful. I tried repairing the door using a universal hinge pin kit from Amazon, but the hinge bar was too badly damaged. Had to order from Andersen.
@beachtroll83444 жыл бұрын
You're welcome. ..You would think some company would make a "knock-off" Andersen hinge for less than Andersen charges.
@jdub7771 Жыл бұрын
Exactly the same thing just happened to me. Just replaced the z bar. Thanks for the video.
@beachtroll8344 Жыл бұрын
You’re welcome, glad it helped!
@slimjesus85045 жыл бұрын
Thanks for the video! Gave it a whirl and was able to pound the hinge back in place. Double win. Thanks again!
@beachtroll83445 жыл бұрын
slim jesus.... I'm glad you were able to fix it. Thanks for watching!
@randy2912 жыл бұрын
Thank you posting ! Helped me out. I Ordered the hinge today. Ty for very detailed video.
@beachtroll83442 жыл бұрын
You’re welcome, and good luck!
@jnshryock12 жыл бұрын
This was exactly what I needed. Thank you for taking the time to make this video!
@beachtroll83442 жыл бұрын
You’re welcome,glad it helped!
@AB-sy9tf5 жыл бұрын
THANK YOU SO MUCH for posting this video! I have this same issue and had no clue what was going on. Now, time to order this Z Bar. :-)
@beachtroll83445 жыл бұрын
A B ... You're welcome A B... Kind of ridiculous we have to replace the whole Z Bar instead of just the broken hinge.... Glad my video helped & thanks for watching!
@martincigala59463 жыл бұрын
Same here thank you so much I thought I needed to buy the whole screen door was this close to buy it. Thank you sir
@JK-cd9rh4 жыл бұрын
I bought my door in 2010. The hinges are covered under warranty for the life of the door as long as your are the original owner. My new z-bar came today free of charge!
@beachtroll83444 жыл бұрын
That's excellent!
@doncgilbert3 жыл бұрын
Wish I had known this!!! Next time I will make a claim, since this one lasted only 10 years.
@cindyb87662 жыл бұрын
Did they ask for any proof of being the original owner?
@beachtroll83442 жыл бұрын
Just submit the information from the sticker that’s on the door and you should have no problem.
@YoshiKarp4 жыл бұрын
Never knew they had such a long warranty! Just ordered the replacement zbar and going to install it, appreciate the video!
@beachtroll83444 жыл бұрын
Glad you were able to save some $$ !
@CodayaTheSlaya3 жыл бұрын
Hey did you order the zbar straight from Andersen?
@mortimersnerd51722 жыл бұрын
How long is the warranty on the 4000 series doors?
@beachtroll83442 жыл бұрын
Lifetime, just have to provide Andersen the serial # from the door.
@gregpavone84854 жыл бұрын
I called the manufacturer and no questions asked, took my info and sent replacement pieces at no charge. Door has a lifetime warranty, have had it 7-8 years.
@beachtroll83444 жыл бұрын
That's awesome !
@NobleQnz7184 жыл бұрын
I just contacted them about the part i needed had it in my shopping cart and said let me read the comments. Boy am i glad i saw this one. Called back and put a warranty claim in. Same as the original person who commented. No questions asked they are going to send a FREE replacement! These doors have a limited lifetime warranty so dont spend any money before trying to put a warranty claim in. Thanks you saved me 60+ bucks!
@tkdbob2021Ай бұрын
I called Anderson and they sent me a new one no charge. There is a lifetime warranty on that item. They told me the new one will probably need to be replaced sometime in the future. They know this is an issue so it's covered for life.
@beachtroll8344Ай бұрын
@@tkdbob2021 Andersen is probably the only company that stands behind their product. Every other company would charge the customer for their faulty part to replace.
@davidcloes90484 жыл бұрын
I was able to repair mine. My screen had 3 hinges and had no manufacturing info on it that I could find. I took 16 penny nails, cut off the heads and used the shafts as a replacement rods for the hinge. To keep the penny's shaft from falling down the tube, I put a self tapping screw about 3/4" down from each hinge to act as a bump stop. I put half of the nail shaft in the top of the hinge and super glued it in place. To insert the hinge, I slid the glued nail shaft in place while the bottom nail shaft was slid up inside the hinge. Once in place, gravity forced the bottom nail shaft to fall and stop on the artificial bump stop. Works incredibly well.
@beachtroll83444 жыл бұрын
American ingenuity....Awesome!
@davidcloes90483 жыл бұрын
@@volcanoscout Yes, exterior of the hinge, about 3/4" down from the hinge. I tried to place it as discreet as possible. I believe I used the self tapping screws I had on hand for metal studs used in drywall.
@Ceeceedrew2 жыл бұрын
Thanks so much. Although I don't have the exact model in the video, this gave me enough information to fix my door.
@beachtroll83442 жыл бұрын
You’re welcome...I’m glad you were able to fix your door!!
@williewilliams87076 ай бұрын
DUDE!!!!! Thanks now I know to fix my storm door ....nice !!you rock 🤘🤘🤘🤘🤘🤘🤘🤘
@beachtroll83446 ай бұрын
Glad my video helped, and thanks for watching!
@johnmurray611 Жыл бұрын
Thank you, I thought I would have to replace the whole door!
@beachtroll8344 Жыл бұрын
You’re welcome, glad my video helped!
@hfamepham20942 ай бұрын
You know how to fix that it saved a lot of money ❤
@beachtroll83442 ай бұрын
@@hfamepham2094 Great to hear!! Thanks for watching!
@justinshady763 жыл бұрын
You just saved me $500. Thanks so much!
@beachtroll83443 жыл бұрын
You’re welcome....Glad my video helped!
@schofieldsm4 жыл бұрын
Great video, thank you for sharing. I had the exact same issue and thought I needed a new door.. I appreciate it!
@beachtroll83444 жыл бұрын
You’re welcome....Glad it helped!
@Armouredkitty893 жыл бұрын
Saaaame. Was freaking out thinking it'd be a $400 replacement
@joezilla072 жыл бұрын
Just what I needed to supplement the directions Andersen sent with the replacement parts. Thanks a lot!
@beachtroll83442 жыл бұрын
You’re welcome, thanks for watching!
@nimster64 Жыл бұрын
Great video thanks for sharing
@beachtroll8344 Жыл бұрын
You’re welcome, glad my video helped!
@lboyd05122 жыл бұрын
Very, very helpful! Thanks so much!!!
@beachtroll83442 жыл бұрын
I’m glad it helped!
@burkaburka1187 Жыл бұрын
Great video. Thanks.
@beachtroll8344 Жыл бұрын
Glad it helped!
@hyojeongyang40072 жыл бұрын
Thank you so much for video. 👍This is exactly what I need
@beachtroll83442 жыл бұрын
I’m glad my video helped! Thanks for watching!
@williamvaughn8099 Жыл бұрын
really good job. This was a big help.
@beachtroll8344 Жыл бұрын
Thanks, glad it helped!
@dmcc73654 ай бұрын
The design weakness seems to be the plastic flange bushings that wear and crack over time. On our 20-year-old door, the bushings on the top hinge deteriorated and the misalignment caused the bottom of the door to bind. My first thought was to just replace the bushings. The size is 0.325" OD, with 3/16" a pin hole. Unfortunately, I have been unable to find a stainless part with an outside diameter that precisely matches the size of the plastic ones. As others have mentioned, a free replacement hinge rail can be obtained by calling the customer service number (have door serial number handy). They asked me to provide photos of the door and purchase receipt. If you don't have an old receipt (who does), then a bill or document that proves residence prior to the time the door was made will suffice. Andersen could save a lot in warranty parts if they would replace those plastic bushings with stainless steel, as that is the only part that wears out.
@sharizarentas26693 жыл бұрын
Thank you for the info this is exactly what I need it
@beachtroll83443 жыл бұрын
You’re welcome and good luck!
@BillShelly4 жыл бұрын
Just an FYI, Andersen has a lifetime warranty on the Z Bar (Hinge Rail) for the 3000 and 4000 series doors. If you are the original owner (heck, even if you aren't), you can still call them up at the number on their website and provide the serial number of your door. I just called today and they are shipping one for my 5 1/2 year-old 3000 Door. I've already replaced the closures not knowing they were covered for the first 5 years.
@beachtroll83444 жыл бұрын
I found that out after I purchased a replacement Zbar online....Thanks for the info!
@susanhill31004 жыл бұрын
Thank you for info... I wonder if Larson does that... As mine came from there... Hope so!... Will check into it...
@susanhill31004 жыл бұрын
Thank you very much for the video... I think that is exactly what I need and what mine was doing... Never heard of Z Bar until now 😂... Will check it out... Screen door completely off 😭... Again, TY...
@beachtroll83444 жыл бұрын
The Z-bar is covered for replacement....If you go to their website and put in the serial # of the door, they’ll ship you a new one for free..Good luck!
@susanhill31004 жыл бұрын
@@beachtroll8344Thank you very much!... I will do that... Need to find serial number first... I do appreciate your response... Yes need luck!... 😂
@BrianRochel012 жыл бұрын
Thanks so much, this is great and very helpful!
@beachtroll83442 жыл бұрын
You’re welcome...I found out after the fact, the Z-bar is free if you contact the company
@PolarBearSLS3 жыл бұрын
Great detailed video!
@beachtroll83443 жыл бұрын
Thanks!
@patricktully68402 жыл бұрын
Amazing! Thank you so very much!
@beachtroll83442 жыл бұрын
You’re welcome, glad it helped!
@pamelasvitil4534 Жыл бұрын
Thank you for detailed video. I have to replace the hinge trim for my Anderson screen door. One question did your screen door come with two tension bars? Wanted to know why two tension bars are on your screen door.
@beachtroll8344 Жыл бұрын
Yes, my door has 2 hinges. I believe it’s for when the glass is put in due to the weight.
@rmw92422 жыл бұрын
Great video.......thank you man!
@beachtroll83442 жыл бұрын
You’re welcome, glad it helped!
@claudiacarson17302 жыл бұрын
Just so you know, Andersen guarantees the part. You may not see the part online as the door is no longer sold. You have to call the parts center. I just received mine FOR FREE. Easy installation.
@beachtroll83442 жыл бұрын
Yep, I found out after I made the video....Thanks!
@clubhelp3 ай бұрын
U da man sir. Thank u 🙏
@beachtroll83443 ай бұрын
@@clubhelp glad my video helped, and thanks for watching !
@YousefGhalib4 жыл бұрын
Thank you. That helped a lot.
@beachtroll83444 жыл бұрын
You’re welcome!
@timotoole15623 жыл бұрын
Wow. I have the same exact door with the same problem. Flaw? Nice video, thank you for posting.
@beachtroll83443 жыл бұрын
If you contact Andersen, they’ll send you a replacement Z-Bar for free. I learned this after I replaced mine. Good luck!
@michaelscott54832 жыл бұрын
Mom and I thank you. Her door will be fixed
@beachtroll83442 жыл бұрын
Awesome!...Glad my video helped!
@robertmccully279225 күн бұрын
I skimmed thru this video,, my hinges can be replaced separately. I used an allen wrench as a tool ,, to push the spring pin inside down, so that the hinge can pop out. Not sure if yours is made the same.. My door came with the house.
@beachtroll834425 күн бұрын
@@robertmccully2792 if the door still has the sticker with the serial #, Andersen will replace the Z-Bar for free
@elizondo3846 ай бұрын
Hi, old video, but hoping someone on here can answer my question, having same issue with the broken hinge, my question is how do I know what door model I have? I do have have the sticker with serial number, will that help identify?
@beachtroll83446 ай бұрын
Hi, when you contact Andersen give them the serial # and they will ship z-bar that corresponds to your door. Good luck with your repair!
@2giantmonsters2 жыл бұрын
I found replacement Andersen hinges. Can just 1 hinge be replaced and not the entire bar? Thanks.
@beachtroll83442 жыл бұрын
The entire Z-Bar needs to be replaced. If you contact Andersen with the door’s serial # they will send a free one.
@Luigi-pk8mk3 жыл бұрын
Thank you I have to do this same exact job!
@beachtroll83443 жыл бұрын
You’re welcome....Good luck!!
@Luigi-pk8mk3 жыл бұрын
PS called Anderson and they are sending me a new Zbar under their lifetime warrantee.
@beachtroll83443 жыл бұрын
@@Luigi-pk8mk Awesome 👍
@Luigi-pk8mk3 жыл бұрын
@@beachtroll8344 Got the job done thanks again for the vid. Anderson sent the new Zbar free of charge under a lifetime warrantee
@garvinwalbrook10885 жыл бұрын
I am having the same problem with the same storm door and just ordered from Anderson a hinge rail, is that the same thing as the z-bar? Also HD wants to charge $125 for installation so I'm extremely happy for your video because I will be doing the installation myself.
@beachtroll83445 жыл бұрын
Garvin Walbrook ... hinge rail should be the same as the z-bar. Glad I saved you some money & thanks for watching. Good luck!
@stephenverchinski4095 жыл бұрын
Vid not working
@jeansinervo42884 жыл бұрын
The label with my serial number is completely worn and unreadable. Any tips on identifying without it?
@beachtroll83444 жыл бұрын
If you go to Home Depot’s website you should be able to find the same door and order the one you need...Good luck!
@ajaysh732 жыл бұрын
Thanks for the video. I'm in the process of replacing zbar for 3000 series. I have attached the zbar to the door frame and need to attach the door to the hinges of the zbar. Door is quite heavy. You think attaching the zbar to the door first would have been a better idea ? Please share what you think.
@beachtroll83442 жыл бұрын
It would help if you had an assistant either way you decide to it....Good luck!
@ajaysh732 жыл бұрын
@@beachtroll8344 thank you. I have help.
@rubicktdo89 Жыл бұрын
Instructions that comes with the rail hinge ...says to put the hinge on the door first..... would that make it any easier...?
@beachtroll8344 Жыл бұрын
I didn’t attach the Z-Bar to the door. It was easier for me (less weight) attaching the Z-Bar to the frame so I didn’t struggle with the weight of the door. Whatever is easier for you. Good luck!
@rubicktdo89 Жыл бұрын
Thx for the reply....🤜💯
@haeuptlingaberja4927 Жыл бұрын
I've got 40 year-old storm doors with the same problem. I'm going to go back to wooden storm doors when I'm ready for the project, but what i did to keep the old doors working until I was ready to get rid of all that metal crap was to cut out the hinges from the stupid sidebars and put in $2 hinges and then caulk my cutouts. This was 2 years ago and it's still working perfectly. My house is a hundred years old. This metal storm door sht redudes your door width. If you treat the old wooden jamb with wood hardener and then apply a good oil-based primer, the old, original method is far, far better.
@OneBadAssDJ Жыл бұрын
Do you need to replace the zbar or can you just replace the hinges?
@beachtroll8344 Жыл бұрын
The Z-bar needs to be replaced…If you contact Andersen and give them the door serial # (sticker on the door has the #), they’ll send a new Z-bar free of charge.
@OneBadAssDJ Жыл бұрын
@@beachtroll8344 thank you for the very quick response. Will call Andersen in the morning. What a great video!! Thanks again!!
@beachtroll8344 Жыл бұрын
You’re welcome, and good luck!
@vj19xrk96 ай бұрын
nice vid but, the replacement hinge strip has the individual hinges spaced differently which make this job much more aggravating.
@henrykrinkle33 ай бұрын
100% THIS. I just installed my second replacement Z-Bar (it also had different hinge spacing) and it was a MAJOR pain in the ass lining the hinges up to make sure the door closed properly / hit the striker plate. All I have left is that damn strip on the outside but that can wait until another day.
@beachtroll83443 ай бұрын
I always think of the money I saved by fixing something myself. It gets me through my aggravation lol.
@arniebearak5562 жыл бұрын
i have the same issue with my 4000 series door. I called the 800 # on my label on the door, gave them to the serial number. They said my hinge has a life time warranty. They are sending me new hinge.
@beachtroll83442 жыл бұрын
Awesome!
@bobbessette95064 жыл бұрын
Check to see if your warranty covers it. I'm on my fourth hinge and they have sent them all no charge. Covered under "lifetime warranty". Doesn't hurt to ask.....
@beachtroll83444 жыл бұрын
Good tip....If it breaks again, I definitely will. ..Thanks!
@walidhassan14033 жыл бұрын
Can the hinge pins be bought separately?
@beachtroll83443 жыл бұрын
I found out after I bought my Zbar, that Andersen has a lifetime warranty on the Z-bar....Contact Andersen and they’ll send you a replacement free of cost.
@bbass564 жыл бұрын
If you call Andersen, the part is most likely covered under warranty. I bought mine then called them and they reimbursed me and I have a 3000 series since 2001 !
@readysetterrible32785 жыл бұрын
thank you
@beachtroll83445 жыл бұрын
You're welcome!
@viktorneyman71794 жыл бұрын
tnku!
@beachtroll83444 жыл бұрын
You’re welcome!
@reeklani64122 жыл бұрын
So I have to buy the whole thing I can’t buy just one hinge?
@beachtroll83442 жыл бұрын
The Z-Bar is guaranteed...If you contact Andersen, they’ll send a replacement free of charge.
@Ilikes-v6j6 ай бұрын
Just to let you know that the 4000 door is a lifetime warranty I just got my part today
@mcw35602 жыл бұрын
I can't seem to get the door to close. The two strips of weather stripping on the inside of the z-bar prevent the door from closing. It is like when you get something stuck between the jamb and a door, and the door will not close. I triple checked everything. I don't think that I did anything wrong. The holes for the hinges from last time should work...
@beachtroll83442 жыл бұрын
Maybe they sent the wrong z-bar?
@jonathanwills472611 ай бұрын
This video is helpful, but because i am the second owner of the door i had to pay for my own part. lifetime only applies to original owner.
@crustyguildmaster5 жыл бұрын
What if you do not know the brand or model? Will this Z bar still work or is it model specific?
@beachtroll83445 жыл бұрын
I would find the cheapest price online and then give them a call and ask if it's a universal fit. Good luck!
@eyeyron50075 жыл бұрын
How do you place the hinges on the zbar? How does it stay in place?
@beachtroll83445 жыл бұрын
The hinges are built into the new Z-Bar...The door attaches to it with screws...Good luck!
@eyeyron50075 жыл бұрын
beachtroll i saw the website and it does come installed in the zbar. The previous owner of the house I bought removed the door hinges of he zbar instead of removing from the door screws. Now the struggle is real to find those pins. I don’t want to pay 60 for a new zbar at this time. Thanks again for the response
@jgg2042 жыл бұрын
Can you just replace the hinges and not the Z-bar? The Z-bar assembly is a whopping $70 but a whole new door is $120. i feel like they should sell just the hinges for $5 a pop
@beachtroll83442 жыл бұрын
I found out after I replaced mine, that Andersen warranties the Z-Bar for life....Contact the company and they’ll send a replacement at no charge.
@japerelectronics25682 жыл бұрын
Anderson has a lifetime warranty on this part. If you call them up and give them your door serial number they will send the part to you for free. At least they did for me.
@beachtroll83442 жыл бұрын
👍
@christophercopeland68842 жыл бұрын
You in GA?
@beachtroll83442 жыл бұрын
I am not in GA.
@MrMrnorm777 Жыл бұрын
You should not have to pay for it. Has a lifetime warranty. Just got mine delivered for free.
@roseflores4448 ай бұрын
Anderson will send that part for free lifetime warranty I just did it
@Tony-it1zt3 жыл бұрын
My question is why does Anderson use such sorry hinges in the first place? Why are hinges worn out after just 4 years? Nothing but Anderson door junk.
@beachtroll83443 жыл бұрын
Things are made to break nowadays.
@BlackKettleRanch4 жыл бұрын
It used to be that things were built in a way where you didn't have to screw around with fixing this crap. All I do is spend time fixing crap because everything is made out of crap these days.
@beachtroll83444 жыл бұрын
I totally agree with you Tina....Everything nowadays is made to break.
@barbarazylema35843 жыл бұрын
I feel your pain also. Everytime I turn around and fix something there is two other things that just broke and need fixing. This year it seems to be doors. I had issues earlier this summer with my garage door sticking.
@7CharlesV Жыл бұрын
Tina, your post cracked me up. And you are so right; everything is crap and it's so bad that with some things you cannot buy a good quality part or fixture or door or whatever, at *any* price! Very frustrating. But it sounds like you're the type who continues to persevere, so that's great!
@usrko2 жыл бұрын
Like and save for next time the door breaks
@alexbojsza7346 ай бұрын
Take the whole door down and attach the zip bar with door off then put up the door and screw it in
@sandrastevens27932 жыл бұрын
My door had same problem, called and they sent me a new one but rep had mentioned a different door model piano style.. I told him that was wrong z bar, but he said sending the correct hinge free. I called when wrong one arrived and tried to order correct one again.. But, expected to get it free like the other. I was told that because door did not wear out and was due to some force that the door z bar Correct 4 hinge would be sent with a charge. I told them broke hinge that is several were rusted out and then any thing they saw in picture I sent was after. I sent picture to ID door since my lable was removed or feeled off door for model number. I went on line and many people said they were not given the free forever replacement part as advertised. In the end door is still not repaired. I am writing to the corporate offices to complain. They said they do not want the piano hinge returned.? Stupid. Never by from them again. Also someone wants ed $275. to install the z bar. Just what you did without the cut, The new bar would be $65. You are correct but may include shipping.? That is over $300. To put in a zbar? I don_t think I paid that much. Someone else would charge $500, for a new door and install. But not same quality door I have. Disgusted. Larson door z bar available in Walmart.
@beachtroll83442 жыл бұрын
That’s unbelievable....So much for customer service!...I would call them back and ask to speak to a supervisor, and explain the problem to him/her....If the supervisor (get name) is not helpful, explain that you’re going to make a complaint with the Better Business Bureau....The BBB is usually pretty good at getting a resolution...Good luck!
@mobgma4 жыл бұрын
having the same
@nedkent52393 ай бұрын
This doors suck azz! I have two of them, and one is barely used and they have creaked 3 months after install. Lubed 100 times nothing!