Mastering Difficult Conversations with Sheila Heen

Mastering difficult conversations involves going beyond your own perspective to understand what each person in the conversation sees, feels, and leaves unspoken. I discuss how with Sheila Heen, Deputy Director of the Harvard Negotiation Project at Harvard Law School.
Andy Stanley Leadership Podcast: December 2023 Episode | Mastering Difficult Conversations with Sheila Heen
Download the application guide: bit.ly/414PD2e
Here's what we cover in this episode:
-The three layers of a difficult conversation
-What workplace problems often originate from
-Why owning your contribution to the problem up front is the best way to avoid the blame game
-How to prepare to have a difficult conversation
-Why having difficult conversations isn’t a bad thing
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Andy Stanley Leadership Podcast
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