Sawgrass Sublimation Printer Start Guide

[@Amy-4867]

This was a great tutorial. I just purchased my sawgrass 500 and am quite nervous about setting it up. This is the second time I have watched this. Trying to get all the information down so I feel really comfortable setting mine up. I also cannot get through to the help call. So going to just try and do this myself. Well, with your tutorial help. I have taken notes to follow. Thank you so much. I may have to watch again.

[@AngieHolden]

You can do it!

[@Amy-4867]

@@AngieHolden Thanks...it just makes me nervous.

[@Amy-4867]

also...with the easy subli inks...I can print on cotton. Is that just white or can I use color light and dark cotton shirts?

[@AngieHolden]

To do sublimation on cotton, you need the EasySubli material. You can see more here: kzbin.info/www/bejne/pH65Z4atoselhZI

[@lisat8775]

I'm new to sublimation and received my Sawgrass 500. I just wanted to say that i really enjoyed how clearly you spoke and your explanations of everything. Thank you and I will definitely watch your other videos on the Sawgrass and other things you have created. Again... thank you.

[@AngieHolden]

Happy to help!

[@patriciapickens9876]

Bought my SG 1000 about 18 months ago. Just recently replaced a couple of the cartridges. I print a lot of 13x 19 background sheets so ink does last. I get replacements when Conde or JPPlus have sale so more cost effective. Love mine!

[@AngieHolden]

Good to know! Thanks!

[@bbandsue222]

Hi! May I ask how long the ink last? Thank you! 😁

[@KenLeslie-p5d]

I teach a high school class in Photoshop graphics. We are adding a production component to the class and will be using a Sawgrass Sg1000 and EasySubli inks to create sublimation prints to put on shirts/hoodies. I'm a newbie at this and will be using your excellent videos for class instruction of all the related processes. I'm sure I'll have many questions. Thanks.

[@AngieHolden]

I am happy to answer any questions you may have! You might join us for Sublimation Camp next month if you have time! Free tickets at sublimationcamp.com !

[@TheTara148]

I have the SG1000 and love it. I believe you will love this one too! Have fun playing! 😊

[@AngieHolden]

I hope so too!

[@vvaenssa01]

I just got the sawgrass sg1000 like a week ago and I only made 4 shirts and 2 mugs and it says my ink is low already. Yours didn’t do that?

[@TheTara148]

@@vvaenssa01 yes the first time it usually does that. The ink is in your lines so it can still go a long way on low ink. Have fun!!

[@Gabriella1961]

@@vvaenssa01 it depends on the design and how color is use

[@laineincolor6937]

I was teetering. Your great video pushed me over the edge to the Sawgrass. Thank you!

[@AngieHolden]

I hope you love it!

[@mjoyoung8578]

Thanks Angie! I was just thinking of purchasing one but was still debating... Glad you posted this video, as I'm very appreciative of your insights and experiments. I will surely wait till you are done experimenting so I can see if its still in my best interest. Have a great one! :)

[@AngieHolden]

You are so welcome!

[@maiger712]

Ty so much for the video. So I just received my sawgrass 1000. The colors look great! Compared to my epson f170. My only complaint is the one on one that I need isn’t available until 17 more days 😩 So luckily there’s your video! Because I have wasted ink on sizing and sawgrass ink is precious

[@AngieHolden]

Glad I could help!

[@librarymarna]

As always, very thorough and helpful!

[@AngieHolden]

Glad you think so!

[@marydepaul1406]

I have one and I love it! Hope you like it.

[@JuliePettyjohn]

Fantastic video. I couldn't decide whether to get subli ink or go for regular sublimation. So, I chose regular sublimation and got a Sawgrass 1000. I found one on Marketplace used and saved a lot of money - nor not. The seller sounded confused about which ink she had used. Sawgrass was afraid she may have mixed inks. I will soon find out. My questions are these: I saw some videos on printing from a regular InkJet to the printable vinyl. That's why I thought I could do the vinyl that way and sublimation paper the other way. What do you know about printing on vinyl through InkJet? Second: If I can print on sublimation paper and heat press that, why would I choose to print on vinyl rather than putting the ink directly in the fibers (besides being able to use cotton)? Thanks.

[@AngieHolden]

Maybe it was this video with a regular inkjet: kzbin.info/www/bejne/nX3IqpuAZcaVjq8&lc=UgzetiME-CwzVLL0L8F4AaABAg And it would be for dark colors/cotton where you would want to use some of those hacks.

[@dalmadurczi564]

Hi! Thank you so much for this (and all of your other) video. I bought this printer last year in April and was not able to use it with Wi-Fi connection. If I want to do that I would need to buy the newer version?

[@AngieHolden]

I would contact them first. I think you should be able to send to it wirelessly.

[@dalmadurczi564]

@@AngieHolden Thank you!

[@rosiecortinas4725]

Just ordered my sawgrass 500 i havean ecotank 2720 which I converted but it keeps clogging and don't have time to be messing with it. Wish I would have ordered this one to begin with oh well live and learn maybe I can sell the epson to someone who want to clean it. At least it lasted me for almost 2 years LOL.

[@LisaVornhagen]

Looks like a really great printer. I wish I could afford one , but it is way out of my price range. I was wondering what the most popular Epson Eco Tank is? When I look it up there are several of them and I'm not sure which model is the one most people use. Thanks!

[@hailblue221]

Don’t do it Sawgrass cleans itself, huge!!!!

[@AngieHolden]

There really isn't a "best" or "worst" model. They all have the same drawbacks when it comes to sublimation. The number usually indicate features that are not important for sublimation. I just went with one that was in stock and on sale.

[@angelcuevasperez9397]

Hi thanks for the review video I just had a question how long does the ink last?

[@AngieHolden]

The ink lasts a long time. I have replaced my ink a couple of times but have made several things.

[@MadeByTriniLena]

Great video, what should I select for Asub paper?

[@AngieHolden]

You can leave the paper setting the same and choose the surface you will be applying to.

[@MadeByTriniLena]

@@AngieHolden ok thxs, I usually leave it on true classic, what is the type A & type B mean

[@allthingsallhappy]

Would you say that easy subli ink has the same benefit as the subli jet ? I want to use it more on mugs and tumblers but want to have the option of using it on cotton garments in the future.

[@AngieHolden]

Yes. You can use it for all of that and it works better on easy subli for cotton!

[@mrs.diannalynn1383]

Hi Angie I just ordered my sawgrass printer 500 but forgot to get the easy sublimation ink😮 I was wondering if there is a discount code I could use for the ink. Man I can’t believe I didn’t ask before I pushed the order confirmation button.

[@AngieHolden]

I do not have a code for ink! Sorry!

[@mrs.diannalynn1383]

Thank you for ALWAYS replying, that’s another thing that makes you special 😍

[@Gabriella1961]

Strange. My sawgrass sg500 came with the siser ink.

[@MyNailsandMorebyJohna]

great video very nice printer

[@AngieHolden]

It really is!

[@kimkwood]

I have the easy subli ink in my sawgrass sg500 & the tumblers are not coming out vivid at all. I used ASub paper & tumbler setting

[@AngieHolden]

I have the same and have zero issues with tumblers. I would look at how you are pressing them. Time, temperature, and pressure.

[@emilygraham9008]

Is this a new option for the Easy Subli inks? If not, I wish I had known that before I bought mine because I do use Easy Subli a bit.

[@AngieHolden]

It has been around as long as EasySubli has. Both ink options are good options but I really want to do some EasySubli content so I chose this version.

[@nikkyleadbetter-brown843]

Which way up does the paper go in the printer? It has a white side & the other side is slightly yellow. Can't find anywhere that says which way up except someone says logo facing up but our sawgrass paper doesn't have a logo on it

[@AngieHolden]

Print on white side. So it is yellow side up in the printer as it will pick it up and turn it over.

[@lucilleramirez6299]

Once you put in the sublet ink can you switch to the other ink that you used in the video

[@AngieHolden]

Looks like if you switch you will void your warranty. Also you would have to drain the printer of ink which would be very costly.

[@JulieTorresteaches]

I'm looking for an explanation on which side of sublimation paper goes face down?

[@AngieHolden]

Print on the white side. One side should be bright white.

[@gloriacastillo7188]

So I can use the sawgrass siser ink along with the siser paper I can print on 100 % cotton without any issues, correct? Also how long does shipping take?

[@AngieHolden]

Here is a guide to the EasySubli: kzbin.info/www/bejne/pH65Z4atoselhZI I find shipping from Heat Transfer Warehouse is fast on these. I haven't purchased from anywhere else.

[@youshouldbescrapin2]

I just bought a Sawgrass SG 500 and I looked at your video about how to set it up and I even called the company one I keep getting AI which is very confusing and when I did speak to a person, they directed me to the website it when I thought I set it up correctly. It wouldn’t let me print. I’ve had this machine for two weeks now and all I’m doing is just looking at it. I’m very disappointed, if you have the time I would really like to talk to you about what I’m doing or even a phone number where I could talk to a real person , I am a rookie when it comes to sawgrass and I’m feeling very defeated Thank you

[@AngieHolden]

I cannot control their customer service. Try downloading print mate and design mate and see if that helps.

[@youshouldbescrapin2]

@@AngieHolden thank you I’ll do just that

[@jonnyangelguy]

i just got one, i already put in the regular ink, am i able to switch to the subli ink after these are depleted? thanks!

[@AngieHolden]

A Sawgrass printer only has sublimation ink? If you have something like the Epson EcoTank, you will need to drain and flush the printer before adding different ink.

[@jonnyangelguy]

@@AngieHolden hey thanks for the reply! no what i mean is i used the ink it came with in the box but would rather have installed the easy sibli ink.

[@jonnyangelguy]

@@AngieHolden can a sawgrass be drained and flushed?

[@kerri9326]

Hi! I just got my sawgrass 500 and I was wondering. Is there a way to size through PM if you just want to adjust length of image vs both length and width at same time. I need to set up my appt to do a zoom.

[@AngieHolden]

I don't see a way to unlock the aspect ratio in print manager.

[@kerri9326]

Do you know what paper setting for sublimation paper would be if I just print through silhouette? Plain paper?

[@immortalgod5564]

Hello I bought this machine and I'm wondering if I can use it to make postcards

[@AngieHolden]

I have not sublimated on paper.

[@smeth5867]

Hello! Does the ink dries up when the printer is not used often like the epson Ecotank?

[@AngieHolden]

This printer does run its own maintenance if left on and plugged in.

[@olgavellon3969]

I love your videos ….

[@AngieHolden]

Thanks!

[@sheilamelville4001]

Can you please tell me what sort of shelf life the inks for the Sawgrass 500 printer has?

[@AngieHolden]

They come with an expiration date on them so it would depend on when and where you purchase.

[@sheilamelville4001]

Can you use the ink after the expiration date?

[@AngieHolden]

It is recommended to use it up by the date. I have used for a bit after though.

[@vergarame0406]

I look forward to hearing your opinion as I do own an SG500 as well. TFS

[@AngieHolden]

Coming soon!

[@southerncraftpatch]

I have been on the fence about sawgrass sublimation printer, because of the price of the toner. I feel frustrated about this printer or epson. Anybody have any experience with this dilemma?

[@AngieHolden]

Try this: kzbin.info/www/bejne/rn2qmI2geNx8a7s

[@sharonkues5441]

How long will the ink last? I see it’s about $300 for replacement ink

[@AngieHolden]

A really long time! I can update once I have used it more but the levels haven't moved at all.

[@bbandsue222]

Wow…my question as well. 😃 I want to get one, but I’m just concerned how long the ink last as well… because of the price. When you purchase the sawgrass, do you get full ink cartridges? With other printers you only get a small portion of ink…which doesn’t last very long. I’m thinking because of the price, hopefully you’d get full cartridges also. If that makes sense. Thank you! 😁

[@jadesmith8476]

Hi do you prefer your Epson or sawgrass sublimation printer?

[@AngieHolden]

I am working on a comparison of them all!

[@Buguette-j6y]

Is it optional to schedule a meeting?

[@AngieHolden]

Of course!

[@raymondmaher1388]

Angie,i just put the printmanager on my Mac,i click the shortcut,nothing happens,any clues. Ty UK

[@AngieHolden]

It is open in your bottom tray. Right click on it there.

[@raymondmaher1388]

@@AngieHolden The shortcut at the bottom does'nt do anything,I found another shorcut at top of screen,that works. Ty. Angie

[@angelinamedina6366]

Is this worth buying

[@AngieHolden]

I do love my Sawgrass printer.

[@jowatkinson]

When I print black it looks green, please help it’s driving me crazy

[@AngieHolden]

First you need to press anything you print to 100% white polyester fabric to see the true color. If it is still green, you may not be pressing with enough time/temp or you could have a clog.

[@moneymagnet7735]

Which substrate do I use for dollar tree canvas boards?

[@AngieHolden]

I would probably just pick Polyester? Not sure on that one!

[@paulettecloutier7096]

Why are my Prints not bold ? Is there a way to adjust saturation ?

[@AngieHolden]

Did you press it to 100% polyester to check the colors?

[@debbiewellman-xm1fl]

Can you print on printable htv with this printer ?

[@AngieHolden]

There is no need for that with sublimation. Printable HTV would be for a regular inkjet printer.

[@kerrynihart6648]

I got my Sawgrass SG500 last year and everything is Red/Pink when I print photos! I’m so disappointed! I’ve been through several cartridges of each ink and re-ordered more, and the new cartridges print in red & pink. I never got to call anyone to help. Do you have that number? I don’t know what I’m doing wrong? Can you print straight from your photos on Windows 10? I’m barely understanding how to do the simplest things! It’s so expensive to try, and especially to keep failing! I’ve just tried to make shirts but everything is red. I got a Cricut, too, and I’ve been so afraid that I’m just unboxing it a year later! I feel so stupid, and everyone says that you learn from your mistakes, but I haven’t learned anything, except for wasting lots of money and hours watching KZbin videos with no avail. Can you please explain how to adjust the color, and which side of the paper am I supposed to be printing on? The images that I printed last sort of smeared around after I sublimated on some pillowcases, so I thought that I had printed them on the wrong side of the paper…I’m just lost! 😢

[@AngieHolden]

You should have one side that is white and generally the other side is pink on most papers. Print on the white side. Go to sawgrassink.com and click on support in the lower right hand corner. I would probably just open a ticket with them to get resolution.

[@kerrynihart6648]

@@AngieHolden Thanks so much!

[@britannia55]

Can you change to landscape mode please Angie

[@lisahughes3012]

i like this video😄

[@roxannegarcia8105]

How do you take the black box that prints around the image I print?

[@AngieHolden]

That is from Cricut design space I am guessing? You would need to use a different program to get rid of it.

[@roxannegarcia8105]

@@AngieHolden I figured it out, it was in my settings on SG500

[@gerrywolfe2549]

@@roxannegarcia8105 How did you get rid of the black line around your image?

[@MrGagger123]

Never have had the three folders show up. Only one folder that says Sawgrass Smart Folder.

[@gilliannguyen-fh9nx]

My paper only has a shiny side and a Matt side so I don’t know which way the paper goes in please help

[@milanaaliyah5541]

My printer is printing lines I don’t know what to change so it prints fine

[@AngieHolden]

For a sawgrass, go into print manager and print a color chart. See which of the colors is making lines. Then print that color only from the same screen a few times. That usually removes the lines.

[@MariaRamirez-jq9fj]

Hello does this work with iPad?

[@AngieHolden]

I don't use mobile to print for sublimation.

[@rebeccarowell13]

So if I have sublijet is that not good for polyester

[@AngieHolden]

Of course it is good for polyester! Sublijet ink works for all types of sublimation.

[@alinarini5173]

Do I need ICC color profile for Affinity design?

[@AngieHolden]

Depends on your printer and if you are having color issues.

[@yulanemathews3914]

what is the largest size it prints

[@AngieHolden]

Try this: kzbin.info/www/bejne/aHeYcpWlhrt3n6c

[@sparks_create]

Got mine a month ago❤

[@AngieHolden]

How do you like it?

[@averagedudeusa9722]

as if sawgrass ink wasn't overpriced enough, now they stopped supporting the sawgrass SG400 because they require us to upgrade (buy another printer and spend more money). completely ridiculous. So glad I other sublimation printer for 10X cheaper printers, paper and ink.

[@beverleyday149]

I am sorry my ? Is nothing to do with your printer. I have bleeds on my brain and I am having problems un zip and download so I buy svg but cannot upload it. I am sorry Angie

[@AngieHolden]

Can you tell me if you are on computer or mobile? iPad? Android? This will help me help you!

[@jmoss55ish]

Wow! It went through 1/3 of the ink in just the set up?!?!? With the cost of their ink, and the cartridges only come with 31ml? Yeah, not worth the cost for me.

[@AngieHolden]

It doesn't "go through" that ink to be clear. It adds that ink to the lines. It didn't use any ink in set up. It is just in the lines ready to print.

[@jmoss55ish]

@@AngieHolden Oh, ok. In purchasing HIPPO ink recently the bottles were 140ml and less than the price of one Sawgrass cartridge. I’ll be interested to see your update in a few months. I really appreciate your informative videos and your honest reviews Angie.

[@jkhuntress]

​@@AngieHolden so that would mean, you should be able to still print, even if cartridges are showing empty, due to 1/3 being in pipes. I'm a new sawgrass printer owner and going theough learning process and realised I don't have an option with right click to check all the inks etc 🤔 Must have messed up with installation

[@rosecowan1556]

What is expiration date on sawgrass ink? I wouldn’t be printing every day maybe once or twice a month at best. So maybe an Epson ET would be better. I saw your video on email your printer Epson ET to keep it from clogging up.

[@carolynkinnison6467]

Can you use hippo ink or are you forced to stay with their brand?

[@onurbayraktar4747]

Swgrass they have horrible customer service they don’t you support. If print machines need to fix they don’t like to fix? Any problem don’t them, they will never lesson to you. If you believe them dont believe them.

[@scoobydoozie65]

Just say no to the extremely overpriced Sawgrass printers and ink and get an Epson SC F170 or larger true sublimation printer. Your welcome! 😊

[@AngieHolden]

Again I will be doing a comparison of all of these printers. I have enjoyed the F170 printer however the main issue I have with them is availability of both the printer and the ink. There are also some Sawgrass benefits that Epson just doesn't have.

[@theirvingfamilytube]

@@AngieHolden I'm looking forward to that video. I'm stuck in a sublimation printer rabbit hole! Every time I think I've decided on a printer I see something that makes me question my decision. I trust your opinion.

[@KylieHarvell]

Hi there! How do I get in contact with sawgrass to set up a one on one call? I have tried to Google a customer support number and I can't get in touch with anyone. I have also requested a callback as well but haven't heard anything and it's been a few weeks.

[@AngieHolden]

The information was there when I set my printer up. I would go to their website and chat with customer service.

[@gilliannguyen-fh9nx]

My paper only has a shiny side and a Matt side so I don’t know which way the paper goes in please help

[@AngieHolden]

It depends on the paper brand. Usually it is the side that is a brighter white.