Angry Customer of Club Mahindra Holidays talks about False Promises, GETS REFUND

[@AppuAppu-cr5cf]

Club Mahindra membership is Big Scam

[@AmitSharmaTheMariachi]

True

[@Sampati-Ramayan]

Hows Anand Mahindra is still sleeping

[@dsskramesh]

They call you on your phone and tell you you are eligible for a free gift that you will receive if you attend their meeting in a hotel. Then they take information from you including your salary. If your salary is lower than their threshold, they will cut the call immediately.

[@ajaytyagi8588]

true

[@msdadsfsx]

who takes membership i dont understand

[@WrongMonkey]

I am a red member for >15 years. Club Mahindra has most of their resorts out of city limits. As a member, one would expect that all of your travel needs would be taken care of, like pick up, drop, site seeing, food etc. But no, everything is charged with a premium as the resort is at some remote location. On top of your membership, every year, you have to pay maintenance fee of about 20000 (red member). These charges keep increasing yearly at the whim of Mahindra. So, you end up paying even more than the initial membership fee (20000 p.a. x 25 years) what you are getting in the name of membership is just a hotel room, that too is difficult to book during the season. As that lady said, it's a trap (rather a money trap). And the Don't fall for it. Book yourself a decent hotel and enjoy your holidays without financial burden that will be out of your control.

[@parimalabalakrishnan3569]

ⁿ 0:06 😊😊

[@v2talk]

So why did you put up with them for >15 years?

[@meenanaik6889]

Same experience. Too much ASF

[@daryldias1693]

100% agreed on everything you've said. ASF was 17k and reached 20k in 3 years. No matter what type of member u are, its hard to find availabilities anywhere in india except for heavy rainy seasons. Its coz the greedy marketing staff keep on selling membership to get some commission, and the members are more than the occupancy of all the hotels in india. As of today, they still are selling it and u will see some of their hired representatives in crowded public places like bus stop, beaches , markets , malls etc. Im a blue studio member and will never upgrade it. I only visit their hotels closer to me in goa only to finish the yearly seven days. whenever they approach me anyhow, i just abuse them. thats how i spend my stay or else they follow u everywhere. may it be in the pool, dining, even in the rooms. sometimes personally calling on the phone.

[@debajyotinath5021]

​@@daryldias1693 Club Mahindra resorts can also be booked directly without being a member if you plan you travel properly.

[@Maknahar]

Club Mahindra is a big scam. Thanks for coming out and sharing your experience and it shows your courage. There are thouands of people who feel shamed that they got conned and does not speak up. More power to you.

[@pushkarajtayshete9842]

Rule No.1 : Never allow salesmen in your home. Even if they carry Mahindra Brand name.

[@macdeep8523]

When Mahindra become brand , third class engine ... Vehicle , never trust them , I only use Ford and Toyota

[@thinkstraight]

Same i never trust m...

[@devenderhans7252]

Same happened with me being a purple member I couldn’t get a single holiday and my 14 holidays have been cancelled

[@devenderhans7252]

Can’t we approach consumer court to get our refund as I have paid 9 lakh as full and final payment as their policy is no refund

[@devenderhans7252]

You need to book holidays one month prior how is it possible to plan holidays so early

[@pankajmehta1361]

Thank you for coming out and sharing your horrible experience... This will save another of unaware innocent citizens from this Club Mahindra...I wonder what that Dharmatma (or trying to portray his image as one ) Anand Mahindra doing about this... How do such companies exist in India...How can the government let this go...

[@arunnair901]

Very well said... From my experiences I understand whether it's Tata or Mahindra, all are cheaters only!!!

[@dogswithtales467]

You said "Government". Brother🤔

[@Deshmera1]

Salute to your courage Sister. Even i m duped by them. I hope you get the justice and your peace back.

[@KrishnarajRaoUrbanNaxal]

Call me on 9821588114 and 8169471229 if you wish to discuss and share your story.

[@leejolenin6767]

Mam.everything will sort out..no updates regarding this matter. So far pls update..

[@pradipnawathe9713]

How can such an established Business group like Mahindra di such cheating? Horrendous! Thanks madam ! You have saved many other people from getting into their trap

[@loneexplorama7914]

They do cheating in the name of patriotism in every sector. Ever wondered why we have to pay 2 times the amount of what an American or europian Or uae fellow pays for a bmw or Mercedes or Toyota? It's because they lobby and bribe the govt to keep taxes high, to sell their death trap vehicles

[@kjsk9510]

That’s how these kind of companies make money and run away. As long as people fall for these kind of traps, many such companies take birth.

[@anadumuakr4054]

heard about hinduja not giving basic payments to their servants they are all like this cunning and fraud

[@nawalkishore4846]

Thanks for sharing the details of the scam. These people arrange customer meets in 5 star hotels. One should attend these meetings, eat free food and collect any gift they give. And come back and don't buy any package. If they pester you on phone, complain to local police.

[@thetruthseeker6340]

Thanks for the video I sent your video to club Mahindra sales guy following me. Now I will not get any call again

[@pepsi744]

😂

[@vibhorgupta1753]

Excellent information ma'am. These are the educated, well dressed, English speaking dacoits of 21st Century

[@nayanshethna5143]

firstly, do not take membership. whenever such promises we get, please tell them to give in writing, which they will not give and if they do not give, do not take membership. this rule we should apply not only for such membership but to any other products also. it is very unfortunate that we always sign the terms and conditions without reading it and we are trapped!

[@dogswithtales467]

I was above to mention that, then saw your post 😊

[@aceimran]

Thank you for posting I would never buy this... Club Mahindra and Country club same story..... It's a scam

[@Govindhraj78]

This fraud should be taken to national channels so that it will tarnish their brand image badly as it will reach a wider audience.

[@zoeb-vora]

not sure which channel has the guts may be @RepublicWorld can ...but they are also scared that their ad revs will be impacted.

[@karthikmohandas3587]

​@@zoeb-voraNo reign lasts forever. Even Anand Mahindra will learn this the hard way

[@deepakdinesh8367]

We can just make common people aware..they all are fraud ...I am sufferer of Taj India resorts.

[@sagaronline265]

are there any national channels remaining,u mean godhi channels i beieve.

[@MrAshucc]

Thanks for video. I was about to take membership. Now mind changed after seeing this video 👍

[@balal5409]

Don’t take membership. I am ready to sell mine

[@anupamsamuel5105]

Waaaow... Thanks miss... We're 3 families that were planning to buy 3 memberships from clb Mhaindra.. lucky to watch this video...u saved us... Thanks so much... I PRAY... May ur money soon be refunded

[@vandanaabhade8885]

It's an outdated concept now. It was ok in 1996, when it started.... But not now. So many good quality hotels are available now, and almost every where. Why opt for this foolish scheme?

[@rohitkparmar]

Thank you for sharing your experience Please don't give any money to any one like Mahindra or others The Indian business lacks ethics they are cheat Please report to the police for a cheating Get a FIR registered Keep regularly sharing this video

[@AdarshKumar-vk9cz]

Ma’am appreciate your gesture here. No you are not a fool, you are honest person who believed in an institution and they failed you . They are the crooks .

[@debajyotinath5021]

Actually the sales people are the crooks. They will lie about everything to meet their target and get the commission. Of course, the company, Club Mahindra in this case, know this but don't do anything about it. They are shielded because there is no written agreement, and if escalated, they can blame it on the sales guy.

[@rpatil1169]

Thanks for eye opening awareness, just now I called call from them for meeting, thanks a lot

[@JustCompile]

Shame @clubmahindra. Thanks team for awareness. Commenting for better reach.

[@rsg4276]

A big NO to Country Club membership also. Total useless.....these people don't even refund your membership money also. They r fleecing ur hard earned money.😢

[@manikandadas7875]

Thank you mam.you saved my money.after a call from club Mahindra I search the YT for more datails and reached here.All you explained clearly.thank you..

[@xeba1973]

I had similar experience but was able to get full refund of my amount .... A) because I cancelled my membership through EMail before 15 days ,& then started pursuing the matter with the CEO through mail. That's when they realised the seriousness n started responding to me . I got my full refund on the date promised by them...

[@10tarbooj]

CEO has resigned now

[@10tarbooj]

He didnt respond . Ye actually batameez ho chuke hai

[@zoeb-vora]

good they should be held accountable atleast publically

[@udayramesh1585]

I am not a member but I buy rooms via a agent in Chennai since 2006. You can buy sterling, Mahindra outside with out membership. Generally resorts are not that pricy if booked without membership since membership includes initial payment+ annual maintenance fees which is quite sizable.

[@deepakv3072]

Can you please share your agent details? it wil be helpful to book holidays at club mahindra for a non member like me

[@mahalakshmiraman9481]

Is it possible to sell the membership

[@vinodtheminimalist]

You are not fool , I can understand the situation which made you purchase this membership .. It's the company which is taking us for granted ..

[@karthikmohandas3587]

Exactly Mr Vinod. Anand Mahindra is misusing & taking undue advantage of his brand name & goodwill. However, he must remember that no reign lasts forever

[@AmanSharma-ud9eu]

Don't know why people are buying membership in the era of Internet

They have refunded complete amount within 90 working days. Don't call them. Sent email to the customer care and then escalate the matter in their hierarchy which is provided in their website... There are two or three levels of escalation. Escalate the matter after giving 5 working days to process the matter. Regarding the EMI's, never ask Club Mahindra to stop it, go to your bank and ask them to stop it( I did the same, but there are some exceptions since we have taken EMI in CM not in our bank)

[@alltheopinions]

I salute and thank Krishraj Rao for this platform. A lone knight fighting impossible.

[@sunilbajaj2929]

Salute for shareing your experience on big corporates.... Keep it up.

[@ketanjadhav6844]

You saved our money.... Collectively around a million....

[@ProfB27]

Similar thing happened with me as well. The sales person promised me 2 gift vouchers but delivered only one. After the money is transferred no one bothers about the customer. The terms and conditions are always in their favour. They only take money and scam you in such a way that you can't even go to the court.

[@mang-u8p]

thanks sister you did a right thing posting this video. you saved lot of people's money. hope mahindra group will take note of it and do necessary changes.

[@kiransodhi]

It’s a very good thing that you are bringing it up in a social forum . Years ago I lost 50000 in this way . Never got a refund of course . I hope you are luckier . Kudos to you for speaking up . If you don’t get a refund and continue to be a member , even that will be very frustrating . Firstly every year you will have to pay a reasonably high maintenance fund for a seven day holiday per year . And you would be lucky if you get a booking in their resort when you have your vacation . Most of the times they are booked out and you are asked to reschedule your vacation which obviously is almost always not possible

[@welingkartr416]

Lodge a police complaint and name Anand Mahindra in it. I am sure they will run to save his name.

[@thinkstraight]

Name sake He doesn't care He is modi ka dalla.

[@Couchpotatoplay]

What happened did you get the refund?

[@KrishnarajRaoUrbanNaxal]

@@Couchpotatoplay Yes, she got it.

[@KrishnarajRaoUrbanNaxal]

No, it doesn't work that way for multiple reasons. Firstly, police will not entertain you.

[@ANJANI4986]

You can only go to consumer court.

[@s.a.tirumalai]

Thank you so much for the awareness. You are saving a lot of people.

[@MrSatish121]

I also had exactly the same experience...asked for the refund which they flatly refused...hardly any preferential services even after paying such a heavy amount...what makes them so emboldened to indulge into thuggery so such a magnitude truly baffles me!!

[@aditirajshekhar213]

So true ma'am...I am with you...what to do now?

[@arnobmondal9823]

Agree with you. Mahindra is a scam. The other problem is that all the good slots (Diwali holodays, Xmas / New Year, etc) are all booked by purple members. As a 'red' member you have to be content with off season slots (which the sales guy will never tell you about)

[@sudhajain7781]

No breakfast,even you have to pay for use of swim pool for 15 minutes charge is 300rs

[@Raj-fu1lo]

Government should look into this mismanagement of Mahindra club…

[@randomriddle539]

ek baar paisa gaya toh phir gaya no matter what, this is what businesses r doing these days

[@spsingh3589]

Thanks .for exposing . My money is saved

[@AdrianRoyen]

Thank you well take your valuable advice. Please follow up with the consumer forum

[@abhayjeetsingh3376]

Never rely on verbal offers & commitment instead get it on mail only

[@ravit6223]

Very nice 👌🏻Chor ko agar Jor se public mein Chor boloto it hurts them badly as people become aware of their them and their modus operandi 😁 I doubt these guys must have taken away customers laptop and amazon vouchers but on the surface this offer itself looks bogus . How many more such cases will surface no idea ? Better to file FIR against the employee and company who cheated.

[@nayanshethna5143]

i am member from 1997. i had a lot of fight with them to get the things what they had promised. i have a big correspondence file, where no reply from them including letters to managing director. that is the reason why people are not becoming member of the club and they are offering lucrative gifts. you will find so many people like you who had suffered like this.

[@Ride_with_Remo]

Thanks Ma'am for detailed information......I was planning to buy a club Mahindra membership.

[@sunilgarg9506]

It is bad decision, now a days, one can pay and go to place of your choice, they fleece you, executives are very clever, and shrewd,

[@wiregala8719]

sad to know this ... i am sure there are more people in the same situation ... and all of the victims can come together and file a case against club mahindra ... collectively ... also tag concerned GOVT. authorieties and ministry ... praying and hoping that JUSTICE IS DONE

[@sanjivverma224]

Mam the same thing happened to me they refuse to refund but when i sent legal notice they refunded full amount in 15 days . do not let them go do not show weakness social media post will not help you have to take legal fight in consumer court and have patience just to remind that online consumer complain does not do much help go with direct fight

[@gopalakrishnapillai1166]

I too had had similar experience in Mumbai from Club Mahendra. Their sales people make all false promises and get the membership done and then vanish from the scene dumping all their promises to dust. It’s so unethical and surprised to see such unethical practices from Mahindra brand.

[@rakpoo]

Thanks for sharing this valuable information. Yesterday I got a call from KARMA RESORTS GROUP now they have joint ventures with Club Mahindra. Sales person trying to give me almost same offer 😮😮 Thanks for your valuable information 😅

[@suniljain5611]

Very true.Same with most of the members.😢

[@rssiddharth3134]

Well done madam ! The corporate cheats have become more active and developed a tendency of 'who cares you' during the rule of Modi govt...this is the power of common people the scamsters should know...time is coming things are not going to be so easy for those cheats !!

[@arnobmondal9823]

Why the f**k are you bringing Modi into this??!!

[@get2siva]

I feel sorry for you mam that such a thing happened to you. Please don't be harsh on yourself. They are the bad guys and you were too innocent and trusted them and they betrayed you. But now you have learnt your lesson and better not trust others blindly. We will have to get everything they say in writing, that's the only option I can think of. Thank you so much for being brave enough to share this to the entire world and saving others from being victims of their scam. God bless you sister.

[@parthasarathyanandan4696]

Very much . I too had taken a Mahindra zest in 2013. Had a 10 year plan . Never used it once. Whenever you wanted to avail there were no rooms available. Inspite of a non use you would still have to pay the annual maintenance fee. Sad to know that a reputed group like the Mahindra's is doing this.

[@KrishnarajRaoUrbanNaxal]

WhatsApp me on 8169471229 and call me between 4 and 7 pm please

[@dogswithtales467]

They were chasing us also but God Bless my Sis she researched and calculated, read all the terms and conditions and read user reviews and decided not to take this useless membershipl, that way we saved ourselves, Guys its your very hard earned money so please please think 100 times before entering into auch dubious schemes. And Dear Di you made this vedio which is really appreciated, sorry for your money loss you also now stop thinking about it otherwise you will sad everytime you will think about it, Paisa dobara aa jayega, aap bhi unko kahte, jaao bhai pahle Mcbook aur vouchers le aao phor baat karenge. Chalo koi na, you take care and take this incedent as an Life Time Experience 😊

[@trifactor4558]

Is there no CONSUMER AFFAIRS or Legal consumer courts, where you can get justice?

[@nareshsharma4488]

We also faced similar issue at the time of putchasing the Membership and the sales guy promised us few things including a I phone, which we never got. Availibility of rooms in resort is very rare thing and you cannot plan your holidays basis Club Mahindra membership. You will never get a booking when you need it. Only in Offpeak season there is a remote posibility you may get something and that too if you are lucky...Resorts are good but getting a booking on time is a big issue. Customer care is absolutely useless and never will address your issue or assist with bookings...

[@user-iw9xn1im9e]

Did you get everything written as contract between you and club mahindra ? If yes, then you can go to court with that contract documents

[@pallavkan]

I was about to purchase club mahindra membership while I am living in Berlin . Salesman saying that you can get all the benefits by paying 40% of the amount in partner hotels in Europe as club Mahindra does not cover all the countries.. After 5-6 followups from them I stopped responding them.. 20,000 maintenance plus 5-6 lakh membership, total scam.

[@snmurugesan6691]

Thank you for your awereness video madam!!

[@kumarsankaran933]

I can understand. They pressurise you. Mam you are not a fool. I had similar experience. Luckily I got money back after a month . This has been happening for last 20 years

[@SandeepSingh-or7jr]

I don't know why go offline agent option if you have all online facilities ? .. never buy subscriptions, insurance, invesment plan like FD, Mutual fund, share from offline agents ... always buy online and take guidance and help via customer care on call (check number from official websites) during purchase... because all calls / conversations are recorded and finally request a final draft copy on E-mail for proof of plan t&c and take some time before making any final decision ... consult with family or friends who working in same fields.

[@VJ38]

I hold CM membership. Theres some misselling happening. Some managerial ineffective practices too. Product is fairly good. One should assess the cost of 7-10 nights stay in similar accomodation elsewhere and then compare against your total costs ( intrest , principal loss over initial investment+ annual maintenance costs of rs 20000 ). Do that and then take a call. Secondly , membership allows you to accumulate points and avail as well. But discount that.

[@harishpathak7183]

After a glib sales talk, I upgraded my membership. There has been no change in the availability of resorts. All the resorts are always completely full when you want them. Sales people are promising way too many things, and there is zero delivery.

[@KrishnarajRaoUrbanNaxal]

WhatsApp me on 8169471229 and share your experience publicly, in detail 🙏🏻🙏🏻

[@maheshlohot1617]

Why not take them to consumer court?

[@veeramanimenon5010]

Already filed case. It's not easy still we nearly 400 people filed suit against the with different forums.

[@subusrable]

nothing will happen. time waste. consumer court is filled with lakhs of such cases

[@anisanis3050]

Should got for legal against them . We all should all together should move to court .

[@gangappadanoji6335]

Thanks for information, every body should alert

[@prratek9132]

Thank you for sharing your experience! 🙏

[@TheHasnatjamal]

Yes you are so true . . . I wish if I could have watch this video few months ago.

[@vd2442]

Thanks a lot for sharing it.❤

[@rohitkadam2]

Anand Mahindra should be ashamed of how he is destroying his brand name and reputation. Been harassed by Club Mahindra folks many years back and could see this will explode at some point. This is a good example of how sales employees are icentivised to sell at any cost without bothering about long term consequences. The long term results of such mis selling will backfire big time.

[@pawan9461]

टेंशन मत लो। ये लाखों लोगों के साथ हो चुका है और कोई कंप्लेंट नही

[@snmurugesan6691]

They also approached me when I stayed in their hotel in Kodaikanal, after so much persuasion still I did't accept it as I found their operation was so complex.

[@ramupadhyaya4423]

They will never refund.I have cancelled my membership 5 years ago and asked for refund. They have not refunded!Mr Mahendra must look into this business.

[@shyamkishoragrawal4571]

He definitely knows everything. As money goes in his account

[@basavarajnandargi4204]

What are the government guidelines for such memberships?

[@aparnashitole3190]

They reserve some rooms for private booking also. It's really west of money. We all members should jointly search for solution for refunds.

[@rutvikvaishnav375]

Even this is not completely true. To an extent I agree to the point that Club Mahindra Membership is not as useful as Club Mahindra people make it sound, I myself was stupid enough to buy a Red-Studio membership. However, I was sent the goods promised to me in the 1.9 Lakhs that I paid initially. So, it’s not a scam as they are showing it to be. The main reason not to buy would be unavailability of resorts in case the vacation isn’t planned 3-4 months in advance. So, in case your job is like mine and you aren’t able to plan your yearly vacations well in advance and chart out each day of the calendar from the beginning, it’s better you don’t buy the membership. But if you feel you can plan your vacations in advance, they do actually have nice properties that can be considered for your vacation needs.

[@nandakumar1058]

Yes ,it's a bitter experience for me, they are very bad in customer service, when you lodge a complaint they give you a complaint no, but without addressing the issue they closed the complaint without contacting me. Pl be careful while dealing with these chests.

[@mohinderpalsinghkhandpur4058]

Thanks , we will never fall into the trap of club Mahendra ...it's a game plan to collect money free of interest and use in their business. Most of the time bookings are denied to members and sold outside . That's true and fact ....

[@svijay154]

great awareness and an eye-opener .i was about to buy the membership.

[@SampathKumar-ug5ds]

Do not buy club Mahindra membership, all their commitments are false and it is not worth the money. I am also a victim of club Mahindra membership. After my experience with club Mahindra I am not buying any product or services which is backed by Mahindra group of companies. People don't fall for this kind of trap.

[@k0u0s0h0a0g0r0a0]

Stamp paper is the ultimate source of truth. Even if they completely agree that they promised the customer, proof of false advertising does not give you the right to claim what was promised.

[@user-ho6wy1wp6v]

One solution is to have in legal agreement all the promises which the sales team commits and we need to ask the sales team to get the agreement signed from Club Mahindra and the same should be registered. This can provide legal remedy.

[@MrSunzamorin]

I am a victim of the Blue membership…all in this group should together file a complaint against club mahindra

[@MIND849]

Today call came me. But i cuted the call. Then i searched in youtube i got this msg. Thank god🙏

[@NH-Investments]

Instead of taking these kinds of holiday resort membership I would suggest one thing. Whatever the premium that you would like to choose, invest that amount in any debt instruments which gives 7% of annual interest or invest in any mutual fund which gives you 12 to 15% interest, of course there may be market risks but instead of losing the whole amount like these schemes you can take market risks. After That whenever you want to go for a holiday trip, reedem the partial amount required for the trip 7 days in advance prior to your trip. this is a good idea rather than falling into these kinds of traps.

[@arupdas4237]

I am a red studio member myself since the last couple of years and I find this membership is just a money trap and scam. You gain nothing and as people pointed out the recurring annual maintenance of around 20000 is a money pit. The rooms and resorts are nothing out of ordinary. Save the money and spend it on better things in life. I regret being a member myself.

[@bandarunagaraja2706]

Is this Club Mahindra related to Kotak Mahindra Bank Ltd?

[@KrishnarajRaoUrbanNaxal]

Yes. Anand Mahindra is there in both companies

[@ShantanooKirtane]

A similar thing happened to my Mom 12-14 years back.. I had to threaten them to get our money back and finally they returned our money. This is a trap... Most of the sales guys in India are there to reap you apart. They have robbing mentality

[@citiusable]

I can completely understand your emotions and getting cheated by Club Mahindra...I also booked their membership and later found it to be fraud by their sales executive. However, I was fortunate enough to get the refund after continous follow up with their leadership for 4 months...Send an email to Kavinder Singh with all documents and proofs...

[@rupeshmishra12]

What about using the membership to book vacations.. is that the membership about anyways... ? It's not for the MacBook

[@mchitra2165]

Thank u so much for sharing. I was about to enroll, u opened my eyes

[@gauravshetye]

I am Club mahindra member enjoyed staying 25plus Resorts

[@rakpoo]

Surely you are part of this scam 😅

[@MrRyder3737]

They called us to attend their presentation, where they poured bunch of lies and tried to convince us to take the membership. After taking a coffee, I smiled at them and told try with other fools.

[@goazombieie]

Thanks for informing. Will inform my friends as well .

[@kaushalbhutada7369]

Very Sad to hear You should take it to Consumer Courts I would really appreciate if you tell us any updates on your issue and how you dealt with it

[@KrishnarajRaoUrbanNaxal]

She got full refund from Club Mahindra after she made this video and I published it 😂🙏🏻

[@sapnamelanta2381]

​@@KrishnarajRaoUrbanNaxal Bravo!! Bravo 👌👌👏👏 Keep it up !!

[@vedprakashshenvi3204]

Totally agree ,never buy club Mahindra membership,even iam of the victim

[@aritranaruto]

It is advisable to make a complaint at State Consumer Forum.