ANSWERING WALMART QUESTIONS

[@milynne29f48]

My pick rate has been around 60 :( it’s my second week and I feel like I’m going fast but I also like to make sure and double check that I’m picking the right items.

[@Zero-mb6fk]

here are some pointers I've learned when you scan the correct item, it tells you to scan the tote. if it does that, then scan it, bag it, toss it, and move on. if you scanned the wrong item, it tells you also, if you're trying to find an item and it doesn't look like it's on the shelf, there's no need to stand there for 5 minutes trying to find it. if it's not in its spot, then it probably won't be anywhere else, so it'll almost always be a waste of time to spend more than a few seconds looking for it. hope this helped

[@elylizz]

i just got this position and my orientation should be soon. i’m super nervous bc of my anxiety/social anxiety and so scared i’ll mess up. hopefully it’ll go well 😣 (i’m also kinda weak lol so i’m scared i’ll struggle picking up some stuff)

[@Zapdos97]

How did it go? I'm dealing with the same. Going to get right with a medication and then apply

[@elylizz]

@@Zapdos97 hey!! i’ve been working there for a month now and it went sooo smoothly!! everyone at my store is super nice and i got good training. it’s easy to remember pretty much everything, and if something is too heavy there’s always someone that can help. it’s an easy going job! can get a little stressful at times, but that’s a given if it’s a busy day. overall i think u should go for it!! worth it for sure!

[@Zapdos97]

@elylizz Great job! That's awesome to hear! That's pretty much exactly how I've been thinking it'll turn out. Anxiety always makes situations seem worse than they really are. I've been watching a ton of these videos and reading comments like this and they're so encouraging, so thank you!

[@elylizz]

@@Zapdos97 have you started yet?

[@anylahsleeps1879]

hey how many hours do you work because i also want this position and i’m in hs so idk how much hours i’ll be working, by any chance are you a student if so how many hours do you work

[@jessicahoward4878]

FTPR (first time pick rate) is not the first walk. It is all the walks and is calculated by how many items you are able to find the first time. So hitting item not found during your shift at any time affects your FTPR. Edited to add you want this to be 95% or better.

[@patricia753]

You are a really good teacher Larisa! Thank you

[@VersastyleV25]

This is 100% the same thing as an amazon shopper for wholefoods. You did really good explaining this and being that I've done amazon before i will feel comfortable doing this with walmart but i never see the actual name of the job come up and i live in north carolina.

[@ale347baker]

What is the payday Whole foods?

[@peggybond241]

Thank you for this video. It was very helpful and concise as I’m starting in this position in a couple of days. 😊

[@Justin4life]

How would I go about getting a higher pick rate? We're told to do the first one, and it's usually general, oversize, or produce. I'm in the 80's mark with those selection. It's a little frustrating going for 100, and not making it.

[@carmic1001]

It depends on how many customers are on the floor while you are picking. They do ask questions during peak times. Also, getting familiar with knowing where everything is located in the store helps.

[@tellyboo2455]

I’ll be working 11am-8pm😊

[@joaquinantonio5188]

Hi! May I know how long did walmart gave your orientation date? After checking your background.

[@karlaschmid]

I found your video encouraging :) TY!

[@KaressaChristian1110]

This was great! I haha orientation tomorrow!

[@patricia753]

Can you talk about Stage and Collect? What happens after the pick is done, getting ready for customer pick up? Thank you

[@Zero-mb6fk]

late reply troll when your picks are finished, someone stages them in your opd area where the ones that prep (collect) the orders can put the totes on bases so the distillers can grab em and go staging is done by scanning the tote, where it then shows the location that the other totes for the order are, and placing and staging it with the others prepping an order is done by selecting an order to prep, and collecting the totes from their staged location once you've collected the totes, the order is marked as "Ready to Dispense", and someone distilling can take it to the customer when they arrive

[@texasboii5539]

@@Zero-mb6fk so there’s actually a position at Walmart that stages the order and then they take it out when the customer arrives?

[@Zero-mb6fk]

@texas boii it isn't a dedicated title. if they have enough people so that someone can solely focus on staging, then they'll have someone only do that until they need them somewhere else. with distilling (taking orders outside), it's usually a few people that are well-experienced in it. while having someone stage isn't always necessary because it's only for the sake of organization, distilling is a requirement, and there will always be someone doing it. to finally answer your question: no. everyone in online grocery is part of a single big team, and they just put people where they're needed.

[@texasboii5539]

@@Zero-mb6fk cuz H‑E‑B has curbies and shoppers, so it would make sense, but alright thanks

[@stilman3780]

Is there a service fee for the customer? You've inspired me to give this a try. You're an awesome instructor. Thank you very much!

[@sincerelylarisa7789]

No, there isn’t a service fee for the customer if you’re picking the order up from the store!

[@stilman3780]

@@sincerelylarisa7789 Thank you

[@r0guep1ut07]

They didn’t even need to give me a interview question or anything hard in the interview. They just told me to tell them a little bit about my self😅

[@liyahmayy]

The only commodity option my store has is auto selected commodity. Since they automatically choose a commodity, how would I be able to select an easier one like frozen?

[@sabrinaraspa9053]

I have a question. I work in ogp in Deptford,nj. Does your lead or coach say you can’t take your break and lunch until there is less cars? I do 9am-6pm. I get so mad.

[@Zero-mb6fk]

this doesn't happen in my store you may be *asked* if you can put off your break or lunch if you're particularly swamped, but it's never a flat "no, you can't take your break"

[@shayyszn_]

We’re supposed to pick 600 a day and my pick rate is always above 100 daily 90 days almost up in a couple of weeks likeing OGP

[@sincerelylarisa7789]

Wow you’re doing great, I’m really glad you like the job ❤️

[@shayyszn_]

@@sincerelylarisa7789 thank you love ❤️❤️

[@kitty12babykitty]

When you scan the items does it tell you what tote to put the item in? That’s what I’m a bit confused about.

[@lisalux610]

Yes it tells you the exact tote you put it in and you have to scan the tote

[@silvia2048]

Is there a way to stop the time in your pick walk when you are looking for an item or helping a customer?

[@OofAvocado]

Yes, you can switch over to staging and it pauses it. However depending on the length for the entire pick walk as well as how many picks per hour all make a difference

[@silvia2048]

I saw an associate's pick rate above 1000 is that even possible?

[@tellyboo2455]

& if you already know the store it’s always a big help

[@MariaCastro-me5sk]

How do you make the program stop so you can get to a pick that's far away?

[@OofAvocado]

Switch over to “staging”

[@ashleephillips1055]

I have orientation tomorrow and I am extremely nervous but this definitely helped. Thank you!

[@Zero-mb6fk]

hope you enjoy it you're bound to mess up, as everyone else has, but it's a fun job and quick to pick up

[@Eric-vn9sm]

@@Zero-mb6fk what's the starting pay

[@Zero-mb6fk]

@Eric starting pay for all stores is $14/hr, but it can be higher depending on your state and region. check with your store's people lead to find out what the exact starting pay would be for the position in your store.

[@laurasaylor6892]

How do I get my pick rate up? I’m going as fast as I can and it’s going down.

[@jayden62764]

I'm starting tomorrow in OGP in Washington state pay starts @ $19/hr easy money

[@sincerelylarisa7789]

That’s really good money, I wish they paid us that much here!

[@courtneyjohnson9278]

What is thr cost of living there? I'm in Virginia and they start off at $15

[@less514]

It’s expensive here in Washington to live it’s usually all comparable of cost to living

[@joshuawilliams2447]

Hey question it’s my first time having a job I’m new to biweekly umm do we get those full two weeks of work on the paycheck and since it’s 40 hours a week biweekly does it add up to 80

[@sabrinaraspa9053]

How do you go back in an order that you got kicked out of ? I got reassigned an express order at the end of my shift.

[@Zero-mb6fk]

you can't when you abort a pick walk, it assigns the picks you didn't get to yet back to the commodity category, so there's no need to go back to it

[@prodmk8976]

I do the same job as you but Do you know how I can change my schedule permanently? I work 11-8 and I would like to work 7-4

[@Pa0ow.y]

Don't know but, how about if you ask a manager or someone you know that has been on that position for a while?

[@joshuawilliams2447]

Yo just a question if I get payed biweekly would I get payed for a full two weeks or one week only it’s my first job 😭😭idk

[@KanaTron]

I love problem solving.. can you apply for a position just in exceptions? lol

[@taiqwaviacarter3709]

Thanks ❤

[@mackenziekeyes7818]

Is 11am-11pm good hours to put down on your application that what I put I had a interview today hope I get the position

[@highoffchiaa]

When your scanning the items how do you know which item goes in which tote since each tote seems to be for different people ?

[@Zero-mb6fk]

when you scan the specified item with your phone or handheld, it'll show the tote number, which you then have to scan the label of to verify the pick

[@Katia-y6m]

The scanner will tell you once you scan the item

[@Suma-114]

THANKS

[@biancav9626]

does ogp drug test? or just certain positions.

[@InYoMomsWap]

No

[@deniseculton]

What if you are short like me and can't reach something?

[@kennethfargger1235]

You can use a zoning tool or a top stock cart🗿👌

[@HairstylesbyCarol]

great video, how do I apply?

[@sincerelylarisa7789]

If you go to Walmarts website and go to Walmart careers or Walmart store jobs you should be able to find a Walmart near you that’s hiring for the online order filling and delivery position.

[@HairstylesbyCarol]

@@sincerelylarisa7789 Thank you.

[@Lagmon]

how many miles would you say you walk in a day at work?

[@DaliaNatania]

Great question loved to have this answered

[@traceyk11]

I work in OGP and I do about 20,000- 22,000 steps a day and anywhere from 7 to 9 miles.

[@mig2263]

I recently added an app to check on this and on avg I walk abt 7 miles on steady/busy days... abt 19,000+ steps... bt sometimes I do forget and not have my ph in my pocket where it STOPS counting for me 😅

[@EtherealMoon13]

did they ask for a diploma?

[@sincerelylarisa7789]

I believe they ask on the application but they didn’t ask about my level of education on the interview. So I’m not sure if a diploma is required.

[@brittanylynn5494]

100 items per hour? Seems like alot

[@DanielReyes-yq1go]

Ima get hired in two days I’m nervous asf

[@umidk5345]

How was it?

[@JacyMylaRayanna]

I get 16 an hr for thus job and would not do it for 13

[@texasboii5539]

Is it like being a personal shopper at H‑E‑B? You go shop the items and when you bring it back someone else puts it away?

[@luv_nina]

Yeah you just get all the items..put in the totes..then bring it back to whatever room and then do a new one

[@DamarisBalderasGarcia]

What is SFS?

[@sonefanny3721]

Ship from store

[@courtneyjohnson9278]

Ship from store. My store has it.

[@YemojaG]

I live in Nj it’s $20 per hour OPD

[@learnstock7519]

Whhhhhattt

[@DanielReyes-yq1go]

Yo can I ask you something ??

[@sincerelylarisa7789]

Yeah what’s your question?

[@DanielReyes-yq1go]

Can I dm u on insta or somewhere. ? It’s a couple

[@nasheemasmith024]

Has anyone order an item from electronics like a tv or radio?

[@sincerelylarisa7789]

Yes, people can pretty much order anything in the store for pickup.

[@reneed.3981]

What about oversized commodities? The cases of water that weigh 44.4 lbs? How about having to stage your own pics? The liquids are a problem. They are too heavy. They need to pay more for that category, or make it a mandatory 2 man lift. Thank you.

[@Zero-mb6fk]

in my store, they usually have one or two powerhouses dedicated to staging orders so that you can leave it and do another pick walk while someone strong enough to lift the uncanny amount of water stages it for you