Apple Wireless Mouse and Keyboard not Connecting? Easy Fix Tutorial!

In this short tutorial, you learn how to re-connect your apple wireless mouse/keyboard!

[@jerryselinger5197]

Pretty hard to go into system preferences when the mouse isn't working!

[@ExceptionalWorld]

No is easy but it sucks... On bootcamp too !!!

[@GREATSLUMBER]

That's what I'm saying 😅👿

[@jaleelshivers226]

sanisterr did you find a fix because this is some bullshit😂

[@diddyfan64]

When you can't go onto system preferences cuz your keyboard isn't working so you can't type in your password and you can't click on system preferences cuz your mouse doesn't work 😅

[@trijan0073]

Same prob. dude😂😂

[@lorvv]

Adrian Bozyk When he has an extra set of mouse and keyboard in the beginning of the video...

[@haley5989]

SAME

[@kylektm6534]

Same

[@HoapiliKealoha]

I know right tutorial of being in the situation can’t click or can’t type...

[@fujisakiluv]

bro, none of my mouses/trackpads r moving. i cannot do this tutorial because I CANNOT LITERALLY MOVE MY MOUSE.

[@vegansalad2507]

holly disconnect anything thats connected disconnect disconnect the power and wait for a couple seconds plug it back in and turn it on then turn on the mouse and keyboard and it should connect again

[@rebelduck9077]

F need keyboard commands cause keyboard was OK..but mouse not discoverable

[@briroblox8868]

Same😭

[@terrellirish4632]

How can I do that if my Mouse is not connected to the mac it don't move

[@YutorRxcats]

Battery?

[@NoName-qw2hw]

I can't even explain how excited I am right now. My mouse stopped working this morning and I thought I'd tried everything until I saw this video. Literally was thinking to myself "if this doesn't work, I'm buying a new mouse." When my computer turned back on, my mouse was immediately working again! I've also been using a spare keyboard because my wireless keyboard stopped working about a year ago. Took a chance and started typing on the wireless one and it was working too!!! So glad I found this video! Honestly can't thank you enough!

[@omerdas7059]

Pretty hard to go into the Mac when my Keyboard dont work!

[@joey8097]

Ömer Faruk Das how did you fix it

[@jhntknsn]

I've spent 6 months using a cheap windows mouse... I was just looking to order a new mouse when I discovered this video. I am forever grateful. Thank you.

[@marklawlercreations]

11 years after posting this video your solution still works! Seems so simple but very effective. It saved me from going into the Genius Bar appointment. Thanks for sharing.

[@Salmonslammin]

How do u do that if ur bluming mouse isn't working

[@lindabanning140]

This is so simple and so perfect even after 11 years! Thanks so much.

[@paulbrandrethstaff3298]

This worked for me. I turned off and unplugged the computer. Waited 15 seconds. Plugged it back in and restarted it. Also turned off my Magic Mouse 2 for 15 seconds and then turned it back on. It needed up reconnecting and I’m good to go. Thanks for the tip. It still worked almost 8 years later!!

[@tonye.5661]

I did exactly as you said, unplug all USB connections from my Mac Mini, pulled out the power cord and waited for a few minutes and it worked. My wireless mouse and keyboard reconnected again without going into preferences Awesome advice! I have a Mac Mini book for troubleshooting and no mention of what you advised to do. Thanks again :)

[@godofcod1225]

i dont have a backup keyboard , I cant even sign in!!! plz help!!!

[@Equinnknox13]

Me either. ANYONE???

[@thebigdog4646]

Same

[@Vtec_foo]

Same

[@cameroneightytwo2410]

Well this is a useful Chanel

[@sagebamboo]

Me too

[@whitewingwonder]

This really works, thanks! For those of you who only have this issue with the keyboard and have a spare wired mouse (like me), I recommend you go to system preferences > accounts and change your account to 'automatic login' before you do this. That way you won't need your keyboard to login. You'll need to type your password and for that you can bring up a screen keyboard ("show keyboard viewer") where you can click the letters. This can be done at the top right corner of the screen where it has your computer/keyboard language.

[@hazelspark7783]

Lol its a tad hard to use this strategy when your on your phone trying to get in to work, due to the fact that you simply dont have a backup mouse and they arent very cheap

[@Blake953]

Hey, thanks for the tutorial. I dropped my mouse this evening and the mouse would not re-connect. I looked at possibly buying a new one, then decided to do a search to see if there was a fix. Followed your instructions and mouse now works! Thanks brother, saved me $70! Cheers.

[@johndoe5816]

To fix a problem with your disconnected Bluetooth mouse, just move your mouse cursor over to preferences. Are you effing kidding me?

[@pullthereins]

HaHaHa Right

[@Hypertext100]

This is the ONLY answer to fixing your wireless mouse and keyboard. Went to Apple Support and other support areas. Nothing worked but this. Thanks!

[@yuh6094]

How can I do it if the problem started when the mac is logged off

[@Dan-wz4dp]

legend ...typing this from my re-connected bluetooth keyboard!

[@rondriessen8603]

I tried a lot of options,... nothing worked. Didn't have much hope for this because its almost 10 years old this post but this actually worked still:) thanks!

[@yvonnetheintrovert1812]

Does anyone have a mouse with a wire to connect to my computer becouse HOW CAN I DO THIS IF MY MOUSE DOSENT WORK

[@yailins_corner]

Yvonne Manubag EXACLY

[@kalyn_v19]

Okay so the people who don't have an extra mouse like me and searched this up with a different device, I recommend just letting the mouse charge for like 10 minutes and check back on it. It might've just been with my mouse but it worked!

[@tyronesellers382]

it still works in 2023. Thank you so much you’re a wireless saver. ❤ Thank God for KZbin

[@texastoolstore8477]

I was just about ready to go buy another keyboard until your video solved my problem! Thank you! I tried everything an nothing was working. This did it within less than a minute.

[@moodyblues108]

Dude. Totally worked. As below I couldnt get to my system because i couldnt use the keyboard to typle in password but took all mice and other things in USB drives out, unplugged, held keys down 10 seconds and when it reopened it worked. Jeez.. Thank you.

[@kathrynjtaylor]

Thanks for the info. If I can't even go to by Bluetooth screen because without my mouse I can't login. Any suggestions?

[@ericshiiba1847]

Thanks for the vid! By simply unplugging the power cord from the back of my iMac, waiting a minute, then replugging and restarting the computer, both my mighty mouse and keyboard reconnected to my computer. Thanks!!

[@AerialEquus]

I can't even go into system preferences because i don't have another keyboard to literally sign into my account..

[@l2nleystar]

Haha I spilled syrup on my keyboard then now the things that make it work are down so it keeps on typing so it doesn't work omg idk how to fix it

[@AerialEquus]

xD

[@abdullahalmasud7507]

Did you fix it ?

[@AerialEquus]

Yes I did, I was putting the batteries in the wrong way, lol.

[@connie8338]

Thank you that solved my problem. I also could not log on as no mouse or keyboard connected. However simply doing as you said switch everything off and unplug all the USB devices WORKED!!! When I switched it back on it came up first saying discovering bluetooth devices. You are the BEST!!

[@ralemonrovia8544]

THANK YOU! this totally worked and solved the issue. of course, apple wanted to charge me $ to help and the other sites i visited didn't solve the issue. you are great!

[@Iceboy575655]

Omg it worked....... Thank you so very much. I seriously was about to buy a USB Keyboard. I'm actually still looking into it because I get really frustrated when things like this happen.

[@dustyflats3832]

We had lightening fry our wifi. The Mac (2011) all in one desk top has wireless keyboard and mouse, but the cursor wont move. I have new modem/router from provider and believe the keyboard and mouse won't work as the computer has not recognized new router. I need to log in to do anything. Any suggestions? I thought the printer fried, but that mysteriously woke up and allowed Bluetooth set up with new router. Yeah! All was on surge protector. Problem was phone line that blew router as lightening finds the grounds. Is there a surge protector to put on telephone lines to stop electricity from lightening entering the house?? This has happened twice in my life. Thank you for any help you can offer.

[@Stormycloud21]

I’ve had this problem too with my keyboard and mouse. Mostly the keyboard not connecting. After non using it Much last year I noticed the two batteries inside the keyboard had started to corrode. I save my keyboard using a Chinese chopstick and sand paper wrapped around it to poke in there around the inner edges of the keyboard to remove corrosion. Thanks for your video. Sometimes my keyboard won’t connect which is scary cause then my dvd 📀 is stuck in my iMac 🖥 in that instance. Thankfully it finally worked to get my disc out. I can try what your video shows sometime. For now I removed the batteries and stopped using it for a long time now.

[@ronaldharied9857]

Thank you man I dont know how anyone would dislike this video ! I appreciate it

[@psnyderglax]

Thank you so much--was in a panic and got your video on my tablet. You saved the day--and such an easy fix.

[@Otokichi786]

After upgrading to OSX High Sierra on i7 MacBook Pro, BOTH Bluetooth mouse and headphones don't work. I tried the "shut it down, unplug, then power on" shuffle; it doesn't work. The "Shift+Option, click Bluetooth icon, go to "Debug," select "reset Bluetooth," remove all Bluetooth sevices, then reboot shuffle also doesn't work. I've also tried the "remove all devices" option from the Bluetooth ->Debug option. Bluetooth 4 mouse and headphones still don't show up in the "searching for devices" box in System Preferences. This Is Why I Try To Avoid Upgrading Unless It Is Necessary. This reminds me of my Windows computer woes.:(

[@marmaine72]

Thanks so much! I would have been among those getting a new keyboard, but your tutorial worked like a charm and saved me a lot of money and frustration!!

[@MELEGO351]

Thanks, worked for me. I had only tried restarting with no luck before watching this video :)

[@robhoo6688]

HELP! I can’t get into my main screen as my wireless keyboard won’t let me in!the keyboard won’t let me put in my password at all!!

[@philosophersdream1]

What do you do if your mouse is not connected + your keyboard is not connected you put new batteries in but neither is connecting to the iMac so how would I get to the Bluetooth section because it's not a touchscreen and I have no way to control it through the keyboard or the mouse so how would I reconnect my keyboard or Mouse to the iMac?

[@mimimarcus]

It worked!!! Thank you so much for saving me from purchasing that dreadful warranty, which I have had before. Apple or other companies want you to buy warranties because they make most profits with it. The problem's never serious hardware or software issue. It's just simple stuff like this that needs your computer to be unplugged or restarted, which you can figure out yourself with a little help from youtube videos or internet searches.

[@nomadickiwi]

Thank you! Was on the verge of going online and buying new mouse! But your solution worked perfectly!

[@pcb6818pl]

Thanks for sharing the solution here. My Apple Magic Mouse (AMM) is finally working again. I wish I had reached your video sooner!

[@thesuperbrb1]

I can't log in when I turn the iMac back on cause I have a login screen I can't type cause my keyboard is not connected help meeee plzzz

[@marshawentworth8487]

I didn't have a back up mouse, but this method still worked! Thanks!

[@brentbatiste2696]

Help...I can't go to system pref because I can't do anything. My screen simply says Bluetooth Keyboard set up....No keyboard found. I can't get beyond that screen

[@dontworryaboutit8213]

I have been exporting something for two days a (a 8 minute video) Hotel wifi I wonder if switch wifi during exporting will that stop it all to gather than will it have to restart... but if I unplug it I will have to start over with the export..

[@alecmcgrathofcanada9175]

Weird... your video must have a good aura or something LOL. Because as I was watching this video, my mouse all of a sudden connected out of the blue. You're magic!

[@streetspirit956]

How are you meant to open up system preferences or indeed anything on the computer if the mouse won't work!!!!

[@cslamov]

Thanks man, worked like a charm. I can't understand why one doesn't get this solutions through Apple support.

[@matthewwhite4564]

Liar? Clearly you do not know the meaning of the word. It matters not where I get my information. What matters is that it wreaks hell with evolution. Dismiss it if you want, but that only proves you are so narrow-minded that you cannot accept anything that does not fall into what you consider to be fact (when it is merely an unscientific theory that happens to be popular) pathetic, that's what it is.

[@cslamov]

Yeah. That you responded me on an unrelated youtube comment does speak volumes about your intelligence.

[@matthewwhite4564]

I sincerely hope that was not the only reply you had. It, like your comment on my post, is dumb.

[@Samviaweb]

The unplugging of usbc and power cord actually worked, Thanks!

[@vinsolos.]

watching this after 12 years goated man

[@pyrateer]

Holy Hell, you fixed it! Thanks so much for the tutorial that allowed me to sync them back again. Very direct and easy. I turned off computer and as it went off I pulled the temporary keyboard that I had to use, and then BINGO. After the start all was right with this late model iMac. I've had momentary keyboard communication problems before and didn't know where it was coming from and figured it was the batteries. I don't like having to use batteries either. It should have a charging dock!

[@TheMoorland1]

If the mouse doesn’t work how are you accessing anything on the Mac ?

[@craigdwillia]

HOW DO YOU GO TO SYSTEM PREFERENCES IF YOUR MOUSE ISN'T WORKING? Every video I watch tells me to click somewhere. That's the whole problem. I can't!

[@jurtea1]

This just worked for me, I think the usbs connected to my computer was causing the issue, simply turned off my computer turned it back on turn my mouse and touch the power on my keyboard...it worked!

[@TriciaBinGSO]

Thank you SO much! I didn't have to unplug everything. Simply clicking the "discoverable" checkbox worked. Thanks again.

[@sergiomerino4116]

I got the same computer but the problem is I got a usb mouse that doesn’t connect and my old mouse doesnt work so my computer doesn’t let log in until it connects to a mouse what do I do

[@Rumrunner63]

Excellent! We had a power failure that jacked my computer up. This fixed it immediately - many thanks!

[@Billmenow1]

Many thanks.....I too was preparing to visit my Apple Store to make a purchase. Thanks again

[@metalman664]

I just bought mine, go to set it up ad my keyboard won't connect and I can't get to the desktop without setting it up. Help?

[@MadTank92]

i don't have a apple computer im using a window 7 hp computer and my computer doesn''t recognize the wireless mouse i put in a month ago would this apply?

[@brightonketochihuahuas1059]

Ive got blank screen on 2000 iMac no keyboard or mouse ..please help :)

[@t-nova2271]

You saved my mouse! Thank you! I was worried I'd be stuck with my wired backup mouse that only scrolls up and down, and not left to right as well. I have a backup mouse and keyboard just in case something like this happens and I still need to truck through work, but I much prefer the apple mouse.

[@BAGELZILLA]

What if you cant find bluetooth in your system prefrences? The mouse has been working for months and i think bluetooth should be there help bro pls!!!

[@nurbs-bm5pw]

i have the same problem, did the same thing and it even worked. but it only works for a while, and then after a while it happens again and i can't use my wireless mouse or keyboard on my iMac.

[@snakeheart5]

Thank you for making this video. You saved my weekend of legit gaming! Official forum pages for computers are never helpful. Also, the humor element was a lovely touch. A+ on your video ^,..,^

[@loviisamarja]

Thank you! Your tutorial saved the day. Have a huge project ahead of me - no keyboard connect. Chuckled because you said exactly what I was thinking: "Looks like I'll need to buy another keyboard." Also, ditto to your comment about buying regular keyboard and mouse - next time. :)

[@In9images]

how do you get to the settings when your mouse is not working

[@Songbird36able]

It worked!! THANK YOU SOOOOO MUCH!! Bought a new mouse...taking it back!!!

[@EveryoneIKnow]

I tried everything. This fixed my issue. Thanks so much brother.

[@letish41]

OMG! I just got both my Mac Keyboard & Mouse and couldn't get my keyboard to connect. Until I saw your Tutorial and did what you said to do.. yay! Now I cam enjoy my keyboard & mouse. Tfs Hugs Letty

[@JosiScholes]

thank you soooo much!! Hahah even after almost ten years this still works

[@michaelcoles907]

and how do you do this if you can't log into the computer in the first place

[@rodriga1985]

Can't really do that if the mouse isn't working.

[@maartentruyens9449]

It worked until i slumbered my imac then when i wanted to use it again it didnt work.... In my settings it sais that it is connected .... Plz help

[@earlbrawley8208]

This worked for me. Once you turn the computer back on, if you've followed the steps then your keyboard will work at the login screen. I had a spare wired mouse so was able to save out my files. But guessing it might work by just manually shutting the computer off.

[@eslammax100]

wow dude thank you so much I got so freaking frustrated when this happened to me. your instructions were clear and helpful you saved me the mistake of thinking I needed to buy a new mouse.

[@user-hq8ky3dx6y]

If the mouse and keyboard aren’t being recognized,how do you even click on anything on the computer?

[@Jammanich]

But how to I get to system preferences without the mouse?

[@trevoradkins1325]

thank you so much mate just got a cabled one but wireless one now working thank you again

[@AmigoKandu]

I was prompted to enter a passcode for the wireless keyboard connection, and now am connected. I am Subbing you. Thanks. mate....Cheers!

[@monkey6430]

my f1-f12 will work but not my keys, can u pleaase help me, but on my iphone if i connect it it will work perfectly, plesase help me

[@MassDump]

my mouse goes offline, (never the keyboard) then comes back on it's own accord. Sometimes 1 minute sometimes 5 or 10 mins. I'm assuming the bluetooth is just shutting off then re connecting. Don't know why. Can anyone help?

[@emmiep3278]

My computer and my mouse or keyboard aren’t connected what do I do?

[@AlexandersSelection]

did you find a solution for this? I have the same issue

[@letish41]

OMG! I just got both my Keyboard & Mouse and couldn't get my Keyboard to connect. Until I saw your Tutorial and did exactly what you said to do.. Awesome!! Im so happy I am able to use them now yay! Tfs Hugs Letty

[@meredithashton1733]

It worked for me! Yeah. I was ready to go buy another mouse. Thanks!

[@onsimone]

I don’t have backup keyboard nor can I open it to go to Bluetooth

[@liltinodiaz6127]

so everything that is saved it will not come back when you unplug the computer

[@kevin4440]

So what happens if your mouse isn't connected? How can I connect it if I can't use the mouse?

[@iceboy_2494]

This happend to me but my mouse or keybord are not working so i have no aces to my computer

[@user-eq1wk1cy5u]

I accidentally turned of Bluetooth on my Mac and now I can't connect my mouse cause my Bluetooth is off and and I can't really fix it cause my my mouse won't work

[@bborenchi3928]

Asian same

[@inspireshell1724]

How to fix this problem without a backup mouse?

[@luisrivera-iq2xo]

Thanks it worked this happened to me two times , the first time I didn't know and I had to buy a new one then the same thing happened but then I found this video and saved me money thank you 👍🏿

[@Nick-cr1go]

(If your Mac is locked) Turn off keyboard by holding button. Unplug plug from outlet. Plug back in and turn on computer. Press power button once. Should work from there if it doesn’t there is something wrong

[@amandagoodin7545]

Thank you for this! This is the only thing that worked and I tried so many different things at first!

[@damiata101]

My mouse is connected but my keyboard doesnt wanna connect! It says there is no discoverable keyboard and then it will say attempting to connect apple wireless keyboard. And it goes back and forth. My keyboard just blinks the whole time. Idk what to do

[@cnutella9947]

Thank you for this! It's 2018 and this helped me!