Applying Six Sigma at the YMCA with Jorge Perez

In today's episode, I interviewed Jorge Perez, who is the President & CEO of YMCA of Greater Cincinnati. Early in his career, he helped students into college and keep them from getting into drugs, gangs and dropping out of school. He realized that getting to the root cause of the issue (not having a support structure) would be more impactful, which eventually led him to the YMCA. He obtained his Six Sigma Green Belt and Black Belt certification and started applying to his work in the nonprofit sector.
Here are some other key points he mentions:
The importance of understanding the data and root causes to understand why something works or does not work, which makes it difficult to scale and replicate to other nonprofits
How data can prioritize and simplify efforts in a nonprofit
The 3 keys to success for day camps: Achievement, Relationship and Belonging
Case studies of how YMCA has applied Six Sigma and Lean principles to day camps, youth sports, nature trails, and Big Brothers Big Sisters success rate
Recommendations for volunteers on how to get involved with local nonprofits
How he explains Six Sigma to those unfamiliar with it
Why DMAIC feels like you are going slower, but it actually helps you go faster
Listen to the podcast episode at leansixsigmaen...