Are we paying back the BOILER TAX? Catching up in the office 😫 ep15

[@joannelightbown196]

Another great video, this time featuring our lovely Kathryn and Sue 👍

[@rjmartindaleltd]

Thanks Joanne 👊🏻

[@LukeBurke-k2g]

Put ground source heat in ,I put this System in a house in hale it was a mansion with a pool and it was fantastic great video

[@rjmartindaleltd]

Alright Luke, Yeah this is an option he its looking at pal

[@RuzzaV2]

Scares me hiring office staff.. not many people know how to run a plumbing & heating office.. how did you find the girls or did they need a lot of training?

[@rjmartindaleltd]

Everyone always needs training but you all improve and learn together. Its a hard one because in terms of bringing cash in - you could see them as a dead cost but our business grew faster when I invested in the office team

[@newboilerblackpool]

We use high level . I hear you. But we can’t run without it. Organises all our leads nicely and Homecare customers . Consistent every time 👍 Reactive and small stuff stays in our crm, Big jobs, boilers and regular is pipeline based so nothing and no stage gets missed 👍

[@rjmartindaleltd]

Hi pal, I agree but our girls struggled to manage it. Are you making use of the automations throughout the pipeline ?

[@newboilerblackpool]

@@rjmartindaleltd absolutely. But we only automate at certain times. It’s more to keep us consistent. For example… what do you do with people who are thinking about it, or will get back to you next week etc.. its ok trying to deal with leads now, but some people aren’t home or need touch points down the line! we use pipelines like a Trello board and move leads across. Works well. But absolutely needs management otherwise it’s kaos! Would be carnage for your team if you don’t have someone running it full time

[@rjmartindaleltd]

@@newboilerblackpool Have you integrated to your CRM with GHL ?

[@sophieashley6450]

Would love to hear moreabout the steps you took to get the first employee. Me and my husband have a small business just us, and are looking at hiring the second tech soon but it's hard to know if its the right thing to do. thanks for another great video

[@rjmartindaleltd]

Ok cool, I do plan on doing a video explaining my first 5 / 10 hires but I will mention something in the next video Sophie 👊🏻

[@sophieashley6450]

@@rjmartindaleltd awesome thank you!

[@andrewhayes4914]

@rjmartidaleltd sorry to hear of your car brake in, do you train martial arts? I heard you say about your gi, what do you train

[@rjmartindaleltd]

Hi pal React BJJ over in Horwich 👊🏻

[@theetheeyog9878]

Why don't you buy starlink satellite for Internet

[@rjmartindaleltd]

Never thought of that pal