Can this connect to the cats microchip instead of the collar?
@libby698210 ай бұрын
No it cannot!:(
@sandybeliever37559 ай бұрын
where can I see how to pack it back in the box?
@CozyMika6 ай бұрын
Mine is being delivered today, I just want to suggest maybe add cute collars in your store with a microchip? Pretty pleaseeeee! I don't like how big and bulky this one looks. (I'm sure a lot of costumers agree). I would totally be willing buying a separate collar if your company decided to revamp them and make cuter ones. I'm sad I'll have to sacrifice my moon and stars collar for this one because I don't want my cat to have too much on his neck :(
@Petlibro6 ай бұрын
Hi! We'll pass your feedback with our product team.
@CozyMika6 ай бұрын
@@Petlibro I only realized once I received my order I can just put the tag on my original collar! So problem solved. Also, the feeder works fantastic, I have a rescue who has food trauma and constantly seeks out for food 24/7 and she hasn't been able to open or get in my other cats bowl. My other cat was rapidly losing weight and on top of that has a parasite I'm still working with vets to get rid of. Our new rescue made it so much harder for us to maintain our other cats weight and make sure he eats well while he's sick. So thank you for this amazing feeder truly saved my cats life and took stress off of me!
@CREEPRS1238 ай бұрын
Trying to get support, I purchased 6 units and so far unboxed one, and the door will not go all the way up. It goes down just fine. Also the app keeps giving me a Network Error. IDK, I may be sending these back.
@emilyiv097 ай бұрын
Same happened to me, I emailed the company, had to send a video of the door not working and they sent me a new feeder.
@feldar23 күн бұрын
Please don't replace written instructions with these. They are nice additions but are difficult to follow alone.
@81chammy10 ай бұрын
Why do you guys never show us how to properly clean the units???? I haven’t seen a video yet and now I want to return it.
@MGTM22458 ай бұрын
Dont bother buying this. The lid doesn't go all the way down.
@emilyiv097 ай бұрын
Same happened to me, I emailed the company, had to send a video of the door not working and they sent me a new feeder.
@karissakline67657 ай бұрын
@@emilyiv09did the second feeder work?
@25jacobross6 ай бұрын
This is a nice video but it is wayyy too fast to be helpful when setting up the machine.