Received mine today and definitely pleased with the quality and the ride is so quiet. Didn’t take to long to set up and to get to grips with the controls on the bars. The long directional controllers on the front can accidentally be triggered by your hands when you push the watts up and grip the bars though. Great piece of kit and competitively priced
@jamesporter56305 ай бұрын
Lowering the Ride onto the trainer was by no means as simple as pictured. The fix was tight, making it difficult to get the rear of the frame over the adapters. The through axle didn't catch the non-drive side threading. It took far to long and quite a bits of messing around before I was able to mount and tighten the through axle. Chain noise is a bit louder then anticipated and chain friction seems to vary through the pedal cycle. ( An additional "issue", I got two steel splinters and had to knock off excess threading scraps before attaching my pedals.) In the end, it leaves me just a bit uneasy about manufacturing standards.
@Vairesdream-mj6lh5 ай бұрын
Have the same problem with the thru axle. How did you fix it?
@jamesporter56305 ай бұрын
@@Vairesdream-mj6lh No magic sauce. I just kept at it and eventually the through axle grabbed hold of the non-drive side threading. Having placed the Ride, removed the Ride and jiggered around a bit with the spacers maybe it closed the gap between drive and non-drive just enough for the through axle threads to catch. Good luck.
@jamesedge68475 ай бұрын
I had the same issue. It appears the spacing on my dropouts was about 20mm too narrow. I had to essentially bend the rear triangles outwards to fit over the Kickr, which scraped some paint off the inside of the dropouts. Do you think this is a manufacturing defect of some early frames?
@jeffvv10404 ай бұрын
I had same issue, too. Had to remove the frame and reattach it to the trainer and jiggle the thru-axle multiple times. Pushed the rear triangles as I tightened the thru-axle and eventually the threads finally engaged.
@chengxinliu36934 ай бұрын
I have exact same issue, didnt try to bend them. I will try when I get home.@@jamesedge6847
@cosclemen5 ай бұрын
Hello, has anyone had issues installing the handlebars? I have placed them correctly but can’t tighten them down, there was a loose baseplate, plastic tube and bolt in the bag with the handlebars but can’t figure out how these should sit. Unfortunately no guide online or in the installation book, I’m guessing this bit should some at least partially pre assembled?
@Zwift5 ай бұрын
Hey there! We would love to talk about this in more detail with you. Go to Support.zwift.com, select 'Contact Us', and type 'get support' into the chat and send us an email. Someone will be in touch with you shortly
@holgerbohm24253 ай бұрын
I had to remove a small part of the handlebar bracket to be able so get the sled into the rail of the zwift ride, but did not see this part written or in your video, so I wonder if I srewed up here ?
@larryprimmerjr80992 ай бұрын
This ended up taking over an hour to assemble. First, the pedal box is marked pedals (at least on the top part you see), but inside of it is the through axle and electrical charging cables with their magnetic holders. Please rename the box pedals and accessories or some such and save others going through the box looking for missing parts. As a funny side note, why have reflectors on pedals for an indoor trainer? (I doubt many will even use flat pedals) I had purchased the bike/kickr core bundle and watched all the setup videos. I did not see the adapters shown during setup. You will need adapter D - Non-drive side and Adapter C - drive side. After I figured this out looking at the picture on the adapter card did sort of show this if you knew it was there to give you a perspective. Putting this in your video as a side note for the bundle would be very nice. Then we get to the handle bars. No amount of force (at least non-hammer wise) was allowing me to put the handle bars on. I finally flipped the handle bars over and in the middle is a guide for the middle channel on the bike. Mine was turned about 3-4 degrees. I had to use a 2.5mm hex key to loosen and straighten it out and while I was at it I used some of my speedplay pedal dry lube on it. After I was able to get the handle bars on with minimal force, but certainly not the just slide in like you see in the video. There isn't a puck (wall outlet) plug for the USB controllers as an FYI. Not a big deal if you are using a laptop, but with the short USB cord provided I hope you have an outlet close or you will need a puck and extension cord/power strip too.
@skcosi21 сағат бұрын
Same xD
@MD-S2823 ай бұрын
My thru axle wouldn’t thread, but I used one of the silver screws that came in the same pack to thread the non drive side end with it, and now it works. It must be a paint issue.
@stevesousa14759 күн бұрын
Trying to assemble okay but the chain will not go around? It wont move?
@davidrowe87475 ай бұрын
Towards the end it says do not store vertically. What is the reason? I have seen a couple of reviews that suggest you can store vertically ...
@__marshie5 ай бұрын
Probably just safety because of protruding fork leg?
@davidrowe87475 ай бұрын
@@__marshie nope, based on their Zwift Ride Quick Guide, it's because of risk of it falling, which is understandable (to avoid a string of legal liability cases). I was mainly wondering if there was some risk of mechanical damage. I suppose depending on your set-up, you could therefore store vertically as long as it's leaning backwards. (Usual caveats apply; do not try this at home, etc.)
@__marshie5 ай бұрын
@@davidrowe8747 makes sense.
@filou583518 күн бұрын
Hi the @Zwift team, I received this Saturday my complete Swift Ride and my Zwift climb the funniest part . It seems that ride and climb don't work together I'm really sad and I have to give it back 😥
@Zwift16 күн бұрын
Sorry to hear about the mixup with the Wahoo Climb! 😔 If you haven't already, please get in touch with our Support team at support@zwift.com, and they can assist with any returns.
@flyingairedale3 ай бұрын
So where does the USB A end of the cable plug into? I have the USB C ends plugged in but nothing in the video or manual shows what to plug the A end to??!
@DanSears3 ай бұрын
I am wondering the same thing. There is no wall adapter plug for the USB A so a bit confused here
@giangicАй бұрын
@@DanSears You have to use your own... a phone charger it's good enough.
@florian27792 ай бұрын
After assembly, I have two short screws with built-in ball bearings left over. Where do these go?
@ChrisHale-qd7vt2 ай бұрын
Where could I get just the Zwift handlebars with the mounting bracket?
@Zwift2 ай бұрын
The Zwift Ride Handlebars aren't available for individual sale, but we recommend checking out the Play Controllers available in the Zwift Shop 😄 bit.ly/3NoOqwl
@RetiSKK2 ай бұрын
Is the saddle supposed to be angled 4 degrees nose up? It came like this but it feels like it needs to be levelled
@lukasmobus30243 ай бұрын
What line should we use for the chain?
@RonKlein-s3dАй бұрын
Having a lot of trouble sliding the handlebars into the stem. They are aligned properly but will not budge. Do they need oil? Will I do any damage using a rubber mallet? Anyone else having this issue?
@ZwiftАй бұрын
Hi there - Can you please send an email to support@zwift.com so we can further assist? If you could include any photos or videos of what you’re experiencing, that would be fantastic!
@TeacherNickoy5 ай бұрын
When will this be available in the Philippines?
@TeacherNickoy5 ай бұрын
is it only for wahoo kicker one? how about a1 thinkrider?
@TroyKasper3 ай бұрын
Need it to work with Kickr Climb.
@soniclux3 ай бұрын
Why not to store like that? That was exactly my plan... .
@larryprimmerjr80992 ай бұрын
I am wonder this too. Maybe frame warp or maybe extra pressure on the trainer through axle?
@MrFailerGame29 күн бұрын
Just a warning that it could fall down and hurt you (says the label on the frame). Nothing more.
@timlotesto51305 ай бұрын
Should the handlebars be rock solid or have a little bit of movement? I’ve tightened everything up, but the handlebars will move a couple mm depending on which hand (right or left) I press down harder when riding. It feels off. Haven’t seen this mentioned anywhere.
@werkdodger5 ай бұрын
The handlebars will bend slightly just like your outdoor bicycle when you put force on it. This is normal but there should be no slippage at any of the pressure points.
@Zwift5 ай бұрын
Hey there! We would love to talk about this in more detail with you. Go to Support.zwift.com, select 'Contact Us', and type 'get support' into the chat and send us an email. Someone will be in touch with you shortly
@peroxydase14Ай бұрын
Well, despite the very true argument about getting locked into the Zwift ecosystem, I caved and bought a Zwift ride for my Direto.... Received it well, easy assembly, nice look, advantage of being able to adjust it in all directions, pairing with the companion app to update the controllers was easy, then came the moment to try the beast.... and that's where it all went wrong - impossible to connect the controllers to the application... Updated the Zwift application on PC, still not working... tested on my iPad Pro, still not working... Well, problems can always happen, but when you see that at this price point you don't even have a support line and have to submit a ticket hoping for a response :-(
@funnights742 ай бұрын
The handlebar fitting while mentioned briefly here is a nightmare, this section of the video is utter nonsense, to say the handlebar barely fits or slides into the alloted slot would be an overstatement, almost an hour of minute adjustments and maneuvering at which I was several times about to take a hammer to it. Appalling design issue which given the asking price simply shouldn't occur.
@jefferyanderson5266Ай бұрын
pedal washers needed ?
@ZwiftАй бұрын
Nope 😄
@jamiemarmont83422 ай бұрын
You've pretty much skipped the most important part of assembly with the adapters for quick release or thru axle. Have to say trying to assemble this is an absolute joke and should be much better explained!!..if I'd have known it would be this frustrating I wouldn't have bothered buying one and just carried on with my road bike!!
@Zwift2 ай бұрын
If your Hub was setup previously for quick release, you will need to swap out for the thru axle adapter that originally came with the Hub. If you don't have these on hand, just reach out to our Support team below, and we can get that sent to you! www.zwift.com/contact-us
@tomritchie32582 ай бұрын
@@Zwift I just bought the zwift ride and I also have the new zwift cog for it. Does this not come with the thru axel adapters to set the frame on before putting the thru axle on?
@Zwift2 ай бұрын
Did you purchase the Zwift Ride Frame, or the full Zwift Ride (w/ Kickr)? The full Ride should have everything you need included, however, if you just got the Frame, you will need to locate the adapters that came with your trainer. If your trainer was purchased from Zwift, you can reach out to our Support team at www.zwift.com/contact-us, and we'll get that to ya! If not, your trainer manufacturer should be able to help.
@Mito242985 ай бұрын
why a chain? It would be more interesting with straps
@davidrowe87475 ай бұрын
To keep the cost down. A belt drive would need a splittable frame, and the parts (belts, cog, chainring) are more expensive. Also, I don't think you can use a tensioner with a belt (could be wrong on the latter point, though).
@werkdodger5 ай бұрын
We looked into both and found the chain was easier to manage. The ride feel is also much closer to an outdoor bike. It's also very quiet.
@lukasmobus30243 ай бұрын
@@werkdodgerwhat lube do you recommend using on the Chain?
@werkdodger3 ай бұрын
@@lukasmobus3024 No lube needed for a very long time!
@lukasmobus30243 ай бұрын
@@werkdodger Thank you for the fast answer. How many kilometers you think? Sry for asking, im a newbie and i want to treat my muchloved bike correctly haha
@irgendwasistjaimmer8425 ай бұрын
And it doesn't work with Zwift hub?
@werkdodger5 ай бұрын
It does work with the Zwift Hub!
@kimpedersen5 ай бұрын
@@werkdodger are you guessing or do you know this for a fact? - I would love this but I allready have the Zwift Hub so I only need the frame :)
@werkdodger5 ай бұрын
@@kimpedersenI know for a fact. 😂
@kimpedersen5 ай бұрын
@@werkdodger nice! - any chance you know when/if the ride will be sold separately? :)
@werkdodger5 ай бұрын
@@kimpedersenIn the next 2-3 months.
@melissahoggarth89272 ай бұрын
70171 Hegmann Crescent
@hammerridecycling76302 ай бұрын
for $800 zwift cog should be included in the box.what a shamed zwift